This document discusses mapping information supply chains to increase an organization's digital quotient. It recommends that organizations:
1. Map their business processes to better understand workflows, what constitutes a process versus information, and how software is used.
2. Interview people involved in key processes to understand and assess workflows and the information and technology used.
3. Use the mapping to identify how information flows between different components, people, and systems throughout a process to establish an effective information supply chain.
4. The mapping can then help optimize processes, identify dependencies and bottlenecks, and establish an all-in-one view of key workflows to support management decision making.