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Creating earthquakes
from basements
Mike Sharkey
CEO & Co-founder
@michaelsharkey
A moment of desperation
“Growth is a system, not a bag of tricks.”
Andrew Chen, Growth at Uber
of consumers are
turned off by
generic marketing
72%
Consumers expect a personal experience
It’s never been a better
time to be a marketer
Customer experience era
A framework for a predictable growth engine
8
Clicks the ad and visits your website Enters your retargeting funnel
Enters your trial journeySigns up for free trial Requests more dogs
Sees an ad on Twitter
DogToday @DogToday
Why dogs are the cure for loneliness http://autop.co/1ev56jB
Sees retargeting ad
Try DogToday free
Lonely?
Becomes a customer
Acquisition journey
9
Early Stage
“Top of Funnel”
10 days 10 days 10 days to 90 days
Mid Stage
“Accelerator”
Late Stage
“Action Flow”
Nurture journey
10
New Customer
Day 1
Welcome
Day 3
Online
Direct
Group
Training
Working
Session
Day 7 Day 7
Active
Inactive
Active
Inactive
Growth journey
Create marketing that doesn’t feel
like marketing
Build “acquire, nurture and grow”
journeys that are highly personal &
contextual
Design a growth marketing engine
with the best technologies
So how do you create earthquakes from basements?
GET IN TOUCH
Michael Sharkey
CEO & Co-founder
@michaelsharkey
mike@autopilothq.com

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Creating Earthquakes from Basements

  • 2. Mike Sharkey CEO & Co-founder @michaelsharkey
  • 3. A moment of desperation “Growth is a system, not a bag of tricks.” Andrew Chen, Growth at Uber
  • 4. of consumers are turned off by generic marketing 72% Consumers expect a personal experience
  • 5. It’s never been a better time to be a marketer
  • 7. A framework for a predictable growth engine
  • 8. 8 Clicks the ad and visits your website Enters your retargeting funnel Enters your trial journeySigns up for free trial Requests more dogs Sees an ad on Twitter DogToday @DogToday Why dogs are the cure for loneliness http://autop.co/1ev56jB Sees retargeting ad Try DogToday free Lonely? Becomes a customer Acquisition journey
  • 9. 9 Early Stage “Top of Funnel” 10 days 10 days 10 days to 90 days Mid Stage “Accelerator” Late Stage “Action Flow” Nurture journey
  • 10. 10 New Customer Day 1 Welcome Day 3 Online Direct Group Training Working Session Day 7 Day 7 Active Inactive Active Inactive Growth journey
  • 11. Create marketing that doesn’t feel like marketing Build “acquire, nurture and grow” journeys that are highly personal & contextual Design a growth marketing engine with the best technologies So how do you create earthquakes from basements?
  • 12. GET IN TOUCH Michael Sharkey CEO & Co-founder @michaelsharkey mike@autopilothq.com