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A Retrospective in Analytic
Auditing and What’s Ahead
About Jim Kaplan, CIA, CFE
 President and Founder of AuditNet®,
the global resource for auditors
(available on iOS, Android and
Windows devices)
 Auditor, Web Site Guru,
 Internet for Auditors Pioneer
 IIA Bradford Cadmus Memorial
Award Recipient
 Local Government Auditor’s Lifetime
Award
 Author of “The Auditor’s Guide to
Internet Resources” 2nd Edition
Slide 1
About AuditNet® LLC
• AuditNet®, the global resource for auditors, serves the global audit
community as the primary resource for Web-based auditing content. As the first online
audit portal, AuditNet® has been at the forefront of websites dedicated to promoting the
use of audit technology.
• Available on the Web, iPad, iPhone, Windows and Android devices and
features:
• Over 2,800 Reusable Templates, Audit Programs, Questionnaires, and
Control Matrices
• Webinars focusing on fraud, data analytics, IT audit, and internal audit
with free CPE for subscribers and site license users.
• Audit guides, manuals, and books on audit basics and using audit
technology
• LinkedIn Networking Groups
• Monthly Newsletters with Expert Guest Columnists
• Surveys on timely topics for internal auditors
Introductions
Slide 2
HOUSEKEEPING
This webinar and its material are the property of AuditNet® and its Webinar partners.
Unauthorized usage or recording of this webinar or any of its material is strictly forbidden.
If you logged in with another individual’s confirmation email you will not receive CPE as the
confirmation login is linked to a specific individual
This Webinar is not eligible for viewing in a group setting. You must be logged in with your
unique join link.
We are recording the webinar and you will be provided access to that recording after the
webinar. Downloading or otherwise duplicating the webinar recording is expressly prohibited.
If you have indicated you would like CPE you must attend the entire Webinar to receive CPE
(no partial CPE will be awarded).
If you meet the criteria for earning CPE you will receive a link via email to download your
certificate. The official email for CPE will be issued via NoReply@gensend.io and it is
important to white list this address. It is from this email that your CPE credit will be sent.
There is a processing fee to have your CPE credit regenerated post event.
Submit questions via the chat box on your screen and we will answer them either during or at
the conclusion.
You must answer the survey questions after the Webinar or before downloading your
certificate.
Slide 3
IMPORTANT INFORMATION
REGARDING CPE!
SUBSCRIBERS/SITE LICENSE USERS - If you attend the entire Webinar you will receive
an email with the link to download your CPE certificate. The official email for CPE will be
issued via NoReply@gensend.io and it is important to white list this address. It is from
this email that your CPE credit will be sent. There is a processing fee to have your CPE
credit regenerated post event.
NON-SUBSCRIBERS/NON-SITE LICENSE USERS - If you attend the entire Webinar and
requested CPE you must pay a fee to receive your CPE. No exceptions!
We cannot manually generate a CPE certificate as these are handled by our 3rd party
provider. We highly recommend that you work with your IT department to identify and
correct any email delivery issues prior to attending the Webinar. Issues would include
blocks or spam filters in your email system or a firewall that will redirect or not allow
delivery of this email from Gensend.io
Anyone may register, attend and view the Webinar without fees if they opted out of
receiving CPE.
We are not responsible for any connection, audio or other computer related issues. You
must have pop-ups enabled on you computer otherwise you will not be able to answer the
polling questions which occur approximately every 20 minutes. We suggest that if you
have any pressing issues to see to that you do so immediately after a polling question.
Slide 4
The views expressed by the presenters do not necessarily represent the views,
positions, or opinions of AuditNet® LLC. These materials, and the oral
presentation accompanying them, are for educational purposes only and do not
constitute accounting or legal advice or create an accountant-client relationship.
While AuditNet® makes every effort to ensure information is accurate and
complete, AuditNet® makes no representations, guarantees, or warranties as to
the accuracy or completeness of the information provided via this presentation.
AuditNet® specifically disclaims all liability for any claims or damages that may
result from the information contained in this presentation, including any websites
maintained by third parties and linked to the AuditNet® website.
Any mention of commercial products is for information only; it does not imply
recommendation or endorsement by AuditNet® LLC
Slide 5
AuditNet® and cRisk Academy
If you would like forever access
to this webinar recording
If you are watching the
recording, and would like to
obtain CPE credit for this
webinar
Previous AuditNet® webinars
are also available on-demand for
CPE credit
http://criskacademy.com
http://ondemand.criskacademy.com
Use coupon code: 50OFF for a
discount on this webinar for one week
Slide 6
Richard B. Lanza, CPA, CFE, CGMA
• Director of Audit Data Analytics for Grant Thornton, LLP
• Over 25 years of ACL, Excel and other software usage
• Received the outstanding achievement in business award by the
Association of Certified Fraud Examiners for developing the publication
Proactively Detecting Fraud Using Computer Audit Reports as a
research project for the IIA
• Recently was a contributing author of:
• Detecting Corruption with Analytics: A Roadmap – The
International Institute for Analytics
• Global Technology Audit Guide (GTAG #13) Fraud In An
Automated World – Institute Of Internal Auditors.
• Cost Recovery – Turning Your Accounts Payable Department
Into A Profit Center – Wiley And Sons.
• Data Analytics: A Roadmap for Expanding Capabilities
(published 2018 in partnership with the IIA's Internal Audit
Foundation)
• In 2015, discovered a new textual analytic technique using letters
called the Lanza Approach to Letter Analytics (LALA)TM
Slide 7
The views expressed by the
presenters do not necessarily
represent the views, positions, or
opinions of Grant Thornton, LLP.
These materials, and the oral
presentation accompanyingthem,
are for educational purposes only
and do not constitute accounting
or legal advice or create an
accountant-client relationship.
rich.lanza@us.gt.com
Today’s Agenda
Review key dates in the last two decade’s timing that led to
the advancement of audit data analytic programs
Highlight lessons learned over the years through case
study examples
Outline the effective culture around the analytics program
to serve as its foundation
Learn to apply analytics across the entire lifecycle from risk
assessment, to planning, fieldwork, and reporting
Present analytic best practices being deployed by top
performing organizations
Slide 8
Rich Lanza
30 Year Career in a Slide
Slide 9
Start – 1980s
Fast Food Math
TRS 80
Lotus 123/Excel
Accounting Intern
Current
Grant Thornton, LLC
Audit Data Analytics
Controls and Risk Analytics
1990s
KPMG – MUS Sample
ACL and IDEA
Centralized Analytics
Writing / Speaking
AuditWatch
Early 2000s
AICPA / CPA2Biz
Toys “R” Us
Application & Research
Buyers Guide
Cost Recovery
2004 - 2016
Cash Recovery Partners, LLC
Audit Software Partners LLC
AuditNet ®
AuditSoftwareVideos.com
Why Are We Still Talking About Implementing Analytics?
Distrust of Technology
Audit report issued by Marwick, Mitchell & Co. based on their audit of Northern
Shoe Company, Duluth, Minnesota - February 5, 1908
The adding machine in its riper place is an excellent institution but when it is resorted
to on every occasion for the simple addition of two and two it becomes not only
useless but dangerous…….Apart altogether from the time wasted in this way, the use
of the machine which at first may be due to laziness on the part of the employee
becomes at length a necessity for it is a well-known fact that the constant use of any
mechanical calculator leads inevitably to trophy of the calculating faculty. A man who
cannot calculate nimbly and accurately is of very little use as a bookkeeper. We
would strongly advise that the adding machine be removed from the office or its use
very much restricted.
Slide 11
https://caats.ca/
Slide 12
News Flash: Projects Fail
Nothing New – KPMG Study
 56% of firms have had to write off at least one IT project in the
last year as a failure.
 The average loss incurred – approximately $13 Million
 The single biggest write-off - almost $210m
 Among the reasons cited for failure:
 inadequate planning
 poor scope management
 poor communication between the IT function and the business
“IT project failure is rampant – KPMG” The Register
Published 26th November 2002
http://www.theregister.co.uk/2002/11/26/it_project_failure_is_rampant/
What Did the I.I. Analytics Find?
Slide 13
AuditNet® Survey - 2012 Data
Analysis Audit Software
• Profile of Over 550 Responses:
• 70% 10 or less auditors
• 30% had not purchased data analysis software
• Cost was the top reason for not buying the software
followed by training
• 57% felt that training was the key reason analytics is
not required on audits
• 59% of auditors do not require analytic steps in audits
Slide 14
AuditNet®’s 2017 State of Technology
Use By Auditors – 408 Responses
Slide 15
Reasons For Not Using
Data Analytic Software
2015 AuditNet® Audit Data Analysis Software Survey
Slide 16
Top Five Reasons For Not Implementing Audit Technology
The software costs too much(budget constraints)
We do not have a budget for audit software training
The training costs too much
The annual support costs too much
Audit management does not mandate it's use
Slide 17
AuditNet®’s 2017 State of Technology
Use By Auditors – 408 Responses
How Can We Increase Analytic Usage?
Take My Manual Audit, circa 1998
Make data analytics a priority on every audit
 Data exists for every process
 Try to use analytics in every audit and explain if you do not
Replace manual tests with automated ones
 You need to replace to provide the time for analytics
 Do one less audit and spend the time “thinking” this year
 Focus on I T testing – user and segregation of duties testing
Slide 19
Analytic Benefit in Sum:
Doing More With Less
Page 20
2015 AuditNet® Audit Data Analysis Software Survey
Surveillance is the quickest and
lowers fraud impacts
2016 Report to the Nation – Association of Certified Fraud Examiners
Slide 21
2/3 less costly
3x detection time
My Top Audit Savings Ever
http://bit.ly/2Fb5oOd
Over $100MM identified, $40MM recovered
Led to people, process and technology improvements
 It focused on turning the “F” word into the “R” word
Was based on a simple aging report
 Positive values were aged separate of negative values
Slide 22
Crossing the Chasm
by Geoffrey Moore
Slide 23
Learning from Other Professions
Engineers, AutoCAD and the 1990s
Attorneys and E-Discovery efficiency
Medical profession
 Collecting, collating and categorizing physicians’ experiences
 Correlations between DNA and disease
 Robotic and virtual guided surgery
 Predictive modeling of mental state from phone messages
...some people will be replaced, the remaining will be augmented
Slide 24
Follow the external auditors
 Identify top areas of manual effort or deficiency
Collaborate with I.T. (They have budget)
 Build testing modulus to automate security and data privacy concerns
 Make their life easier / Reduce risk in their areas of domain
 Play to their ego / They can use best practice automated control
Collaborate with BPOs (They have more budget)
 Make their life easier / Reduce manual testing & questions
 Reduce risk in their areas of domain
 Focus less on risk testing and more on business value opportunities
Slide 25
People
Collaborate With the “Purse Strings”
Train everyone (Opportunists and Champions)
 Different training for each group
 Both are experts in their own right
 Communicate frequently
Train staff with competency based training
 Allow team members to gain internal certifications
 Just in time training of key skills seen as most desirable
Have an internal or external coach
 Get the experience you need when you need it – private lesson style
 Provide a safe place to talk about what worked….and what didn’t
Slide 26
People
Training Approaches
Have a backup
 There can not only be one!
Code their knowledge
 Less than 45% have ever scripted their work
Document, save, and videotape your work
 Audit logs in software, flowcharts, and documents take minutes
to develop to the hours to later remember what was done
 Video editing (Camtasia) can be used to show how to run
applications for future auditors
Slide 27
People
Closing the “Lone Ranger” Revolving Door
Flipping the Model of Analytics
Slide 28
Data Management
Extraction, Transformation and Enrichment
Overcoming Data Challenges
Normalizing data is 80% of the time (in the beginning)
 “By most accounts, 80 percent of the development effort in a big data project
goes into data integration and only 20 percent goes toward data analysis.” —
Intel Corporation
Data is in every process
 It may not be ERP / It may be in your “Big Data”
 90% of data is text
Audit (Internal & External) is the best partner to get the data
 They are independent / Not proving the data is a scope limitation
 Tend to establish the most secure data warehouses
Page 30
Automated Data Normalization
Store procedures for data cleanup once
Create a normalized set of data fields named by YOU
Ensure data quality tests are run prior to analysis
Automate these routine tasks to increase analyst’s time
Enrich the data by organizing it by type codes
Page 31
Sample Data Validation
Accounts Payable Other Questions
Make a checklist (to make sure you follow it):
Statistical analysis should also be completed as part of the validation
analysis
Agreement to batch totals, sample data and hardcopies is critical
Page 32
Codify Journal Entry Data
Type of account – Revenue, expense, etc.
Balance Sheet impact and strata category
Income Statement impact and strata category
If the entry has a revenue posting in it
If the entry is associated with a key words table of
unusual words
Manual vs. automated entry
The rank, average value, and std deviation for that
account, if relevant
Slide 33
Asking Questions of Data
Lessons from WorldCom/ MCI
Slide 35
In 2002, a small team of internal auditors at
WorldCom worked together, often at night and
secretly, to investigate and reveal $3.8 billion
worth of fraud….
The fraud was accomplished primarily in two
ways:
1.Booking "line costs" (interconnection
expenses with other telecommunication
companies) as capital expenditures on the
balance sheet instead of expenses.
2.Inflating revenues with bogus accounting
entries from "corporate unallocated revenue
accounts".
101 ACL Applications
Over 100 reports including all scripts, audit
objectives, comments to scripts and suggested
audit steps to take with the results
Page 36
Reducing False Positives
http://bit.ly/2H5lYM5
37
Blog article explains
specifically explains
how to:
Remove noise
Filter top
predictors
Duplicate hit rates
increased to 50%
vs. less than 1%
Focusing Our Lens
With Our Eyes and Statistical Models
Query Viewpoints
Slide 39
Getting Around The Pivot
 Right click on the amount fields (data part) to
see field list and edit various Pivot Table options
 Select from the Top Ribbon Menu the Options
and Design menus for Pivot Tables (Excel
creates them when a Pivot Table is created) –
best and easiest way to make changes
Slide 40
Benford’s Law: The Basis of
Digital Analysis
41
Scatter Chart
Slide 42
Scatter Chart Explanation
Slide 43
1 – high dollar change and low count (outliers)
2 – charges that make sense
3 – changes that don’t make sense
4 – inefficiency that is developing
Key Control Reports & Scoring
Of the top scored
reports for “fraud”,
find the highest
percentage vendors,
enterers, approvers
etc.
Look for patterns in
the score and the
people related to the
transactions.
Slide 40
Transactional Score
Benefit Patterns Example
Slide 45
Focusing on the Edges of
the Normalized Curve
Slide 46
Expanding Our Data Perspective
Moving past structured data
The Population of Data Type
Slide 48
Structured Data
 Accounting records
 Sub ledger details
 Monthly performance
measures
Unstructured Data
 Documents (Excel, PDF,
Word)
 Emails
 Network Logs
External Data
 Geomap Service
 OFAC, SAM.Gov Watch Lists
 IRS Tax ID Match
Top Areas To Start Your Own
(Big) Data Analytics
General Ledger
Revenue Cycle
Accounts Payable
Procurement
Payroll Expenses
T&E Spend
Customer and Vendor Feedback
Employee Feedback / Whistleblower Hotline
Process Feedback (Defects, Notes)
Slide 49
80% of Data is Text Based When
Did You Last Audit Text?
It works fast to quickly gain a perspective of the business process data:
 Look for deviations over a 3-year moving average of phrase usage
 Help with new accounting standards relying on contract analysis
If digital analysis/Benford’s Law is latitude, letter analytics is longitude
 Text is far richer in business value and providing a picture than simple
digit theory
 The unique word chart provides a more normalized view of activity
while total word occurrences by letter provides a more dynamic chart
 The trends can be seen quickly to ask relevant questions and to
highlight fraud
Why not use another approach, such as Benford’s Law, to look at ALL data?
Slide 50
Behavioral Analysis
Key Words and the Fraud Triangle
Slide 51
Opportunity
CHANNEL STUFFING
COOKIE JAR RESERVES
FRAUDULENT SHAM
QUID PRO QUO
SECRET ACCOUNT
Rationalization
DON’T KNOW WHAT ELSE TO
DO
PIECE OF THE ACTION
TREAT ME THIS WAY
WORRY ABOUT IT LATER
THEYLL BE SORRY
Pressure
FROM PETER TO PAY PAUL
MANAGE EARNING
TICKING TIME BOMB
WALL STREET
EXPECTATIONS
Per AuditNet® Key Words
http://bit.ly/2oCgEJO
American Language’s First
Letters - COCA
Slide 52
The Benford’s Law of Words
Journal Entry Analysis
Word usage in ledger
• Same words tend to occur year over year
• Changes may indicate some change in
the client that could affect risk
assessment
Slide 53
http://bit.ly/1TGwvPS and http://bit.ly/21mEbsU - ACFE Fraud Magazine articles on
“The Benford’s Law of Words – Parts 1 and 2”
What’s Ahead?
Strengthen the Three
Lines of Defense
The Three Lines of Defense
Common Constraints
• Slow, manual
• Lack of coordination
• Human subjectivity
• Magnitude of data with limited data resources
The Opportunity
• Insights to identify, monitor, control and
mitigate risks across 3 lines of defense
• Analytic processes directly aligned with
COSO framework
• An opportunity to create efficiencies and
improve effectiveness of the 3 lines of
defense
The Result
• Active data monitoring reduces fraud
losses and fraud detection time by 50%
• Create an opportunity shape the
business' direction and create value
across the organization
Slide 55
Audit Analytics Panel
February 22, 2018 (90 minute video)
http://bit.ly/2CXAcMs
Key Notes
Slide 56
80% of the time getting the data / 20% of the time doing analysis
Random samples are defensible / 100% analysis is insightful
The definition of a test is transforming using data
Embedding KPI analytics into the ERP rollout plan
We are at the cusp of continuous auditing
It is becoming the expectation from companies
The receptivity has never been greater
Data Analytics
IIA Research Guides
Other Thought Leadership
• Internal Audit Analytic Surveys – Grant Thornton partnered with the Internal Audit Foundation >>
https://www.grantthornton.com/library/articles/advisory/2017/internal-audit-new-value-data-analytics.aspx
• White Paper – Driving Enterprise Value through Data Analytics >>
https://www.grantthornton.com/library/articles/advisory/2017/enterprise-value-through-data-analytics.aspx
• Data Analytics: A Roadmap for
Expanding Capabilities (published 2018
in partnership with the IIA's Internal Audit
Foundation)
• Data Analytics: Elevating Internal Audit's
Value (published 2016 in partnership with
the IIA's Internal Audit Foundation)
Books
Slide 57
Lumen by Grant Thornton LLP
http://gt-us.co/2I2EK8f
Slide 58
Questions?
Any Questions?
Don’t be Shy!
Slide 59
More Courses by Rich Lanza
In the Queue for 2018
Many additional training opportunities are available on
www.auditnet.org
June 6
Super-Data-Charging Your Corruption Reviews With Integrated Analytics
September 12
The Future of Auditing and Fraud Detection
December 12
When Data Visualizations and Data Imports Just Don’t Work
Slide 60
Learn More: Go to AuditNet®
AuditNet® and cRisk Academy
If you would like forever access
to this webinar recording
If you are watching the
recording, and would like to
obtain CPE credit for this
webinar
Previous AuditNet® webinars
are also available on-demand for
CPE credit
http://criskacademy.com
http://ondemand.criskacademy.com
Use coupon code: 50OFF for a
discount on this webinar for one week
Slide 61
AuditSoftwareVideos.com
Now Free (But Not for Long!)
70+ Hours of videos accessible for FREE subscriptions
Repeat video and text instruction as much as you need
Sample files, scripts, and macros in ACL™, Excel™, etc.
available for purchase
Bite-size video format (3 to 10 minutes)
>> Professionally
produced videos by
instructors with over 20
years experience in
ACL™, Excel™ , and
more
Slide 62
Thank You!
Jim Kaplan
AuditNet® LLC
1-800-385-1625
Email: webinars@auditnet.org
www.auditnet.org
Richard B. Lanza, CPA, CFE, CGMA
Contact Information
D: +1 732 516 5527
M: +1 732 331 3494
Email: rich.lanza@us.gt.com
Slide 63

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Retrospective data analytics slides

  • 1. A Retrospective in Analytic Auditing and What’s Ahead About Jim Kaplan, CIA, CFE  President and Founder of AuditNet®, the global resource for auditors (available on iOS, Android and Windows devices)  Auditor, Web Site Guru,  Internet for Auditors Pioneer  IIA Bradford Cadmus Memorial Award Recipient  Local Government Auditor’s Lifetime Award  Author of “The Auditor’s Guide to Internet Resources” 2nd Edition Slide 1
  • 2. About AuditNet® LLC • AuditNet®, the global resource for auditors, serves the global audit community as the primary resource for Web-based auditing content. As the first online audit portal, AuditNet® has been at the forefront of websites dedicated to promoting the use of audit technology. • Available on the Web, iPad, iPhone, Windows and Android devices and features: • Over 2,800 Reusable Templates, Audit Programs, Questionnaires, and Control Matrices • Webinars focusing on fraud, data analytics, IT audit, and internal audit with free CPE for subscribers and site license users. • Audit guides, manuals, and books on audit basics and using audit technology • LinkedIn Networking Groups • Monthly Newsletters with Expert Guest Columnists • Surveys on timely topics for internal auditors Introductions Slide 2 HOUSEKEEPING This webinar and its material are the property of AuditNet® and its Webinar partners. Unauthorized usage or recording of this webinar or any of its material is strictly forbidden. If you logged in with another individual’s confirmation email you will not receive CPE as the confirmation login is linked to a specific individual This Webinar is not eligible for viewing in a group setting. You must be logged in with your unique join link. We are recording the webinar and you will be provided access to that recording after the webinar. Downloading or otherwise duplicating the webinar recording is expressly prohibited. If you have indicated you would like CPE you must attend the entire Webinar to receive CPE (no partial CPE will be awarded). If you meet the criteria for earning CPE you will receive a link via email to download your certificate. The official email for CPE will be issued via NoReply@gensend.io and it is important to white list this address. It is from this email that your CPE credit will be sent. There is a processing fee to have your CPE credit regenerated post event. Submit questions via the chat box on your screen and we will answer them either during or at the conclusion. You must answer the survey questions after the Webinar or before downloading your certificate. Slide 3
  • 3. IMPORTANT INFORMATION REGARDING CPE! SUBSCRIBERS/SITE LICENSE USERS - If you attend the entire Webinar you will receive an email with the link to download your CPE certificate. The official email for CPE will be issued via NoReply@gensend.io and it is important to white list this address. It is from this email that your CPE credit will be sent. There is a processing fee to have your CPE credit regenerated post event. NON-SUBSCRIBERS/NON-SITE LICENSE USERS - If you attend the entire Webinar and requested CPE you must pay a fee to receive your CPE. No exceptions! We cannot manually generate a CPE certificate as these are handled by our 3rd party provider. We highly recommend that you work with your IT department to identify and correct any email delivery issues prior to attending the Webinar. Issues would include blocks or spam filters in your email system or a firewall that will redirect or not allow delivery of this email from Gensend.io Anyone may register, attend and view the Webinar without fees if they opted out of receiving CPE. We are not responsible for any connection, audio or other computer related issues. You must have pop-ups enabled on you computer otherwise you will not be able to answer the polling questions which occur approximately every 20 minutes. We suggest that if you have any pressing issues to see to that you do so immediately after a polling question. Slide 4 The views expressed by the presenters do not necessarily represent the views, positions, or opinions of AuditNet® LLC. These materials, and the oral presentation accompanying them, are for educational purposes only and do not constitute accounting or legal advice or create an accountant-client relationship. While AuditNet® makes every effort to ensure information is accurate and complete, AuditNet® makes no representations, guarantees, or warranties as to the accuracy or completeness of the information provided via this presentation. AuditNet® specifically disclaims all liability for any claims or damages that may result from the information contained in this presentation, including any websites maintained by third parties and linked to the AuditNet® website. Any mention of commercial products is for information only; it does not imply recommendation or endorsement by AuditNet® LLC Slide 5
  • 4. AuditNet® and cRisk Academy If you would like forever access to this webinar recording If you are watching the recording, and would like to obtain CPE credit for this webinar Previous AuditNet® webinars are also available on-demand for CPE credit http://criskacademy.com http://ondemand.criskacademy.com Use coupon code: 50OFF for a discount on this webinar for one week Slide 6 Richard B. Lanza, CPA, CFE, CGMA • Director of Audit Data Analytics for Grant Thornton, LLP • Over 25 years of ACL, Excel and other software usage • Received the outstanding achievement in business award by the Association of Certified Fraud Examiners for developing the publication Proactively Detecting Fraud Using Computer Audit Reports as a research project for the IIA • Recently was a contributing author of: • Detecting Corruption with Analytics: A Roadmap – The International Institute for Analytics • Global Technology Audit Guide (GTAG #13) Fraud In An Automated World – Institute Of Internal Auditors. • Cost Recovery – Turning Your Accounts Payable Department Into A Profit Center – Wiley And Sons. • Data Analytics: A Roadmap for Expanding Capabilities (published 2018 in partnership with the IIA's Internal Audit Foundation) • In 2015, discovered a new textual analytic technique using letters called the Lanza Approach to Letter Analytics (LALA)TM Slide 7 The views expressed by the presenters do not necessarily represent the views, positions, or opinions of Grant Thornton, LLP. These materials, and the oral presentation accompanyingthem, are for educational purposes only and do not constitute accounting or legal advice or create an accountant-client relationship. rich.lanza@us.gt.com
  • 5. Today’s Agenda Review key dates in the last two decade’s timing that led to the advancement of audit data analytic programs Highlight lessons learned over the years through case study examples Outline the effective culture around the analytics program to serve as its foundation Learn to apply analytics across the entire lifecycle from risk assessment, to planning, fieldwork, and reporting Present analytic best practices being deployed by top performing organizations Slide 8 Rich Lanza 30 Year Career in a Slide Slide 9 Start – 1980s Fast Food Math TRS 80 Lotus 123/Excel Accounting Intern Current Grant Thornton, LLC Audit Data Analytics Controls and Risk Analytics 1990s KPMG – MUS Sample ACL and IDEA Centralized Analytics Writing / Speaking AuditWatch Early 2000s AICPA / CPA2Biz Toys “R” Us Application & Research Buyers Guide Cost Recovery 2004 - 2016 Cash Recovery Partners, LLC Audit Software Partners LLC AuditNet ® AuditSoftwareVideos.com
  • 6. Why Are We Still Talking About Implementing Analytics? Distrust of Technology Audit report issued by Marwick, Mitchell & Co. based on their audit of Northern Shoe Company, Duluth, Minnesota - February 5, 1908 The adding machine in its riper place is an excellent institution but when it is resorted to on every occasion for the simple addition of two and two it becomes not only useless but dangerous…….Apart altogether from the time wasted in this way, the use of the machine which at first may be due to laziness on the part of the employee becomes at length a necessity for it is a well-known fact that the constant use of any mechanical calculator leads inevitably to trophy of the calculating faculty. A man who cannot calculate nimbly and accurately is of very little use as a bookkeeper. We would strongly advise that the adding machine be removed from the office or its use very much restricted. Slide 11 https://caats.ca/
  • 7. Slide 12 News Flash: Projects Fail Nothing New – KPMG Study  56% of firms have had to write off at least one IT project in the last year as a failure.  The average loss incurred – approximately $13 Million  The single biggest write-off - almost $210m  Among the reasons cited for failure:  inadequate planning  poor scope management  poor communication between the IT function and the business “IT project failure is rampant – KPMG” The Register Published 26th November 2002 http://www.theregister.co.uk/2002/11/26/it_project_failure_is_rampant/ What Did the I.I. Analytics Find? Slide 13
  • 8. AuditNet® Survey - 2012 Data Analysis Audit Software • Profile of Over 550 Responses: • 70% 10 or less auditors • 30% had not purchased data analysis software • Cost was the top reason for not buying the software followed by training • 57% felt that training was the key reason analytics is not required on audits • 59% of auditors do not require analytic steps in audits Slide 14 AuditNet®’s 2017 State of Technology Use By Auditors – 408 Responses Slide 15
  • 9. Reasons For Not Using Data Analytic Software 2015 AuditNet® Audit Data Analysis Software Survey Slide 16 Top Five Reasons For Not Implementing Audit Technology The software costs too much(budget constraints) We do not have a budget for audit software training The training costs too much The annual support costs too much Audit management does not mandate it's use Slide 17 AuditNet®’s 2017 State of Technology Use By Auditors – 408 Responses
  • 10. How Can We Increase Analytic Usage? Take My Manual Audit, circa 1998 Make data analytics a priority on every audit  Data exists for every process  Try to use analytics in every audit and explain if you do not Replace manual tests with automated ones  You need to replace to provide the time for analytics  Do one less audit and spend the time “thinking” this year  Focus on I T testing – user and segregation of duties testing Slide 19
  • 11. Analytic Benefit in Sum: Doing More With Less Page 20 2015 AuditNet® Audit Data Analysis Software Survey Surveillance is the quickest and lowers fraud impacts 2016 Report to the Nation – Association of Certified Fraud Examiners Slide 21 2/3 less costly 3x detection time
  • 12. My Top Audit Savings Ever http://bit.ly/2Fb5oOd Over $100MM identified, $40MM recovered Led to people, process and technology improvements  It focused on turning the “F” word into the “R” word Was based on a simple aging report  Positive values were aged separate of negative values Slide 22 Crossing the Chasm by Geoffrey Moore Slide 23
  • 13. Learning from Other Professions Engineers, AutoCAD and the 1990s Attorneys and E-Discovery efficiency Medical profession  Collecting, collating and categorizing physicians’ experiences  Correlations between DNA and disease  Robotic and virtual guided surgery  Predictive modeling of mental state from phone messages ...some people will be replaced, the remaining will be augmented Slide 24 Follow the external auditors  Identify top areas of manual effort or deficiency Collaborate with I.T. (They have budget)  Build testing modulus to automate security and data privacy concerns  Make their life easier / Reduce risk in their areas of domain  Play to their ego / They can use best practice automated control Collaborate with BPOs (They have more budget)  Make their life easier / Reduce manual testing & questions  Reduce risk in their areas of domain  Focus less on risk testing and more on business value opportunities Slide 25 People Collaborate With the “Purse Strings”
  • 14. Train everyone (Opportunists and Champions)  Different training for each group  Both are experts in their own right  Communicate frequently Train staff with competency based training  Allow team members to gain internal certifications  Just in time training of key skills seen as most desirable Have an internal or external coach  Get the experience you need when you need it – private lesson style  Provide a safe place to talk about what worked….and what didn’t Slide 26 People Training Approaches Have a backup  There can not only be one! Code their knowledge  Less than 45% have ever scripted their work Document, save, and videotape your work  Audit logs in software, flowcharts, and documents take minutes to develop to the hours to later remember what was done  Video editing (Camtasia) can be used to show how to run applications for future auditors Slide 27 People Closing the “Lone Ranger” Revolving Door
  • 15. Flipping the Model of Analytics Slide 28 Data Management Extraction, Transformation and Enrichment
  • 16. Overcoming Data Challenges Normalizing data is 80% of the time (in the beginning)  “By most accounts, 80 percent of the development effort in a big data project goes into data integration and only 20 percent goes toward data analysis.” — Intel Corporation Data is in every process  It may not be ERP / It may be in your “Big Data”  90% of data is text Audit (Internal & External) is the best partner to get the data  They are independent / Not proving the data is a scope limitation  Tend to establish the most secure data warehouses Page 30 Automated Data Normalization Store procedures for data cleanup once Create a normalized set of data fields named by YOU Ensure data quality tests are run prior to analysis Automate these routine tasks to increase analyst’s time Enrich the data by organizing it by type codes Page 31
  • 17. Sample Data Validation Accounts Payable Other Questions Make a checklist (to make sure you follow it): Statistical analysis should also be completed as part of the validation analysis Agreement to batch totals, sample data and hardcopies is critical Page 32 Codify Journal Entry Data Type of account – Revenue, expense, etc. Balance Sheet impact and strata category Income Statement impact and strata category If the entry has a revenue posting in it If the entry is associated with a key words table of unusual words Manual vs. automated entry The rank, average value, and std deviation for that account, if relevant Slide 33
  • 18. Asking Questions of Data Lessons from WorldCom/ MCI Slide 35 In 2002, a small team of internal auditors at WorldCom worked together, often at night and secretly, to investigate and reveal $3.8 billion worth of fraud…. The fraud was accomplished primarily in two ways: 1.Booking "line costs" (interconnection expenses with other telecommunication companies) as capital expenditures on the balance sheet instead of expenses. 2.Inflating revenues with bogus accounting entries from "corporate unallocated revenue accounts".
  • 19. 101 ACL Applications Over 100 reports including all scripts, audit objectives, comments to scripts and suggested audit steps to take with the results Page 36 Reducing False Positives http://bit.ly/2H5lYM5 37 Blog article explains specifically explains how to: Remove noise Filter top predictors Duplicate hit rates increased to 50% vs. less than 1%
  • 20. Focusing Our Lens With Our Eyes and Statistical Models Query Viewpoints Slide 39
  • 21. Getting Around The Pivot  Right click on the amount fields (data part) to see field list and edit various Pivot Table options  Select from the Top Ribbon Menu the Options and Design menus for Pivot Tables (Excel creates them when a Pivot Table is created) – best and easiest way to make changes Slide 40 Benford’s Law: The Basis of Digital Analysis 41
  • 22. Scatter Chart Slide 42 Scatter Chart Explanation Slide 43 1 – high dollar change and low count (outliers) 2 – charges that make sense 3 – changes that don’t make sense 4 – inefficiency that is developing
  • 23. Key Control Reports & Scoring Of the top scored reports for “fraud”, find the highest percentage vendors, enterers, approvers etc. Look for patterns in the score and the people related to the transactions. Slide 40 Transactional Score Benefit Patterns Example Slide 45
  • 24. Focusing on the Edges of the Normalized Curve Slide 46 Expanding Our Data Perspective Moving past structured data
  • 25. The Population of Data Type Slide 48 Structured Data  Accounting records  Sub ledger details  Monthly performance measures Unstructured Data  Documents (Excel, PDF, Word)  Emails  Network Logs External Data  Geomap Service  OFAC, SAM.Gov Watch Lists  IRS Tax ID Match Top Areas To Start Your Own (Big) Data Analytics General Ledger Revenue Cycle Accounts Payable Procurement Payroll Expenses T&E Spend Customer and Vendor Feedback Employee Feedback / Whistleblower Hotline Process Feedback (Defects, Notes) Slide 49
  • 26. 80% of Data is Text Based When Did You Last Audit Text? It works fast to quickly gain a perspective of the business process data:  Look for deviations over a 3-year moving average of phrase usage  Help with new accounting standards relying on contract analysis If digital analysis/Benford’s Law is latitude, letter analytics is longitude  Text is far richer in business value and providing a picture than simple digit theory  The unique word chart provides a more normalized view of activity while total word occurrences by letter provides a more dynamic chart  The trends can be seen quickly to ask relevant questions and to highlight fraud Why not use another approach, such as Benford’s Law, to look at ALL data? Slide 50 Behavioral Analysis Key Words and the Fraud Triangle Slide 51 Opportunity CHANNEL STUFFING COOKIE JAR RESERVES FRAUDULENT SHAM QUID PRO QUO SECRET ACCOUNT Rationalization DON’T KNOW WHAT ELSE TO DO PIECE OF THE ACTION TREAT ME THIS WAY WORRY ABOUT IT LATER THEYLL BE SORRY Pressure FROM PETER TO PAY PAUL MANAGE EARNING TICKING TIME BOMB WALL STREET EXPECTATIONS Per AuditNet® Key Words http://bit.ly/2oCgEJO
  • 27. American Language’s First Letters - COCA Slide 52 The Benford’s Law of Words Journal Entry Analysis Word usage in ledger • Same words tend to occur year over year • Changes may indicate some change in the client that could affect risk assessment Slide 53 http://bit.ly/1TGwvPS and http://bit.ly/21mEbsU - ACFE Fraud Magazine articles on “The Benford’s Law of Words – Parts 1 and 2”
  • 28. What’s Ahead? Strengthen the Three Lines of Defense The Three Lines of Defense Common Constraints • Slow, manual • Lack of coordination • Human subjectivity • Magnitude of data with limited data resources The Opportunity • Insights to identify, monitor, control and mitigate risks across 3 lines of defense • Analytic processes directly aligned with COSO framework • An opportunity to create efficiencies and improve effectiveness of the 3 lines of defense The Result • Active data monitoring reduces fraud losses and fraud detection time by 50% • Create an opportunity shape the business' direction and create value across the organization Slide 55
  • 29. Audit Analytics Panel February 22, 2018 (90 minute video) http://bit.ly/2CXAcMs Key Notes Slide 56 80% of the time getting the data / 20% of the time doing analysis Random samples are defensible / 100% analysis is insightful The definition of a test is transforming using data Embedding KPI analytics into the ERP rollout plan We are at the cusp of continuous auditing It is becoming the expectation from companies The receptivity has never been greater Data Analytics IIA Research Guides Other Thought Leadership • Internal Audit Analytic Surveys – Grant Thornton partnered with the Internal Audit Foundation >> https://www.grantthornton.com/library/articles/advisory/2017/internal-audit-new-value-data-analytics.aspx • White Paper – Driving Enterprise Value through Data Analytics >> https://www.grantthornton.com/library/articles/advisory/2017/enterprise-value-through-data-analytics.aspx • Data Analytics: A Roadmap for Expanding Capabilities (published 2018 in partnership with the IIA's Internal Audit Foundation) • Data Analytics: Elevating Internal Audit's Value (published 2016 in partnership with the IIA's Internal Audit Foundation) Books Slide 57
  • 30. Lumen by Grant Thornton LLP http://gt-us.co/2I2EK8f Slide 58 Questions? Any Questions? Don’t be Shy! Slide 59
  • 31. More Courses by Rich Lanza In the Queue for 2018 Many additional training opportunities are available on www.auditnet.org June 6 Super-Data-Charging Your Corruption Reviews With Integrated Analytics September 12 The Future of Auditing and Fraud Detection December 12 When Data Visualizations and Data Imports Just Don’t Work Slide 60 Learn More: Go to AuditNet® AuditNet® and cRisk Academy If you would like forever access to this webinar recording If you are watching the recording, and would like to obtain CPE credit for this webinar Previous AuditNet® webinars are also available on-demand for CPE credit http://criskacademy.com http://ondemand.criskacademy.com Use coupon code: 50OFF for a discount on this webinar for one week Slide 61
  • 32. AuditSoftwareVideos.com Now Free (But Not for Long!) 70+ Hours of videos accessible for FREE subscriptions Repeat video and text instruction as much as you need Sample files, scripts, and macros in ACL™, Excel™, etc. available for purchase Bite-size video format (3 to 10 minutes) >> Professionally produced videos by instructors with over 20 years experience in ACL™, Excel™ , and more Slide 62 Thank You! Jim Kaplan AuditNet® LLC 1-800-385-1625 Email: webinars@auditnet.org www.auditnet.org Richard B. Lanza, CPA, CFE, CGMA Contact Information D: +1 732 516 5527 M: +1 732 331 3494 Email: rich.lanza@us.gt.com Slide 63