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Richard Cascarino CISM,
CIA, ACFE, CRMA
Ethics for Internal
Auditors
ABOUT RICHARD CASCARINO,
MBA, CIA, CISM, CFE, CRMA
• Principal of Richard Cascarino &
Associates based in Colorado USA
• Over 28 years experience in IT audit
training and consultancy
• Past President of the Institute of
Internal Auditors in South Africa
• Member of ISACA
• Member of Association of Certified
Fraud Examiners
• Author of Data Analytics for Internal
Auditors
2
About Jim Kaplan, CIA, CFE
 President and Founder of AuditNet®,
the global resource for auditors
(available on iOS, Android and
Windows devices)
 Auditor, Web Site Guru,
 Internet for Auditors Pioneer
 IIA Bradford Cadmus Memorial Award
Recipient
 Local Government Auditor’s Lifetime
Award
 Author of “The Auditor’s Guide to
Internet Resources” 2nd Edition
Page 3
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Introductions
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Today’s Agenda
Major terms involved in ethics and
business ethics in particular
Levels of business at which ethics is
evaluated and the core issues involved
Why ethics is necessary on the personal
and organisational level
Distinguish between ‘morality’ and ‘ethics’
Why IIA professional ethics and
professional virtues are important.
Page 8
Ethics Theory
What are Ethics?
Go beyond moral principles
Designed for both practical and idealistic purposes
"above the law but below the ideal"
(Kell & Zeigler)
A professional way of life
Wheelwright's three key elements
Ethics involve questions requiring reflective choice
Ethics involve guides of right and wrong
Ethics are concerned with consequences of decisions
9
Ethics in Differing Religions
Common heritage going back a
thousand years before Christ
have important internal distinctions and structures
Orthodox Judaism, Reform or Progressive Judaism
Roman Catholic, Eastern Orthodox, Anglican, Protestant
and Pentecostal ... and others
Four shared features of the ethics of Jewish and Christian
people.
Jewish Ethics
Grounded in the Torah
Mitzvoth (ethical commandments)
The golden rule
That which is hateful unto you, do not do unto others.
Thou shalt love thy neighbour as thyself
The Talmud
Prophecy.
Christian ethics
Ethics concerned with conscientiously living a
whole Christian life
 Loving invitation and free response rather than law and duty
Jesus of Nazareth
Core moral guidelines in Christianity
Natural law
Sources of moral guidance
 The Bible
 Reason
 Tradition
 Experience
Modern moral maze.
Islamic ethics
Origins in Arabia
Islam means peace – engaged surrender or
submission to God or Allah’s will
Central belief: acceptance of God’s oneness
and the prophethood of Muhammad
 Sources of moral guidance
• Qur’an
• Muhammad’s example
• shari’a (Islamic law)
Basis for evaluating ethical behaviour: God’s
will
Action-based
Modern debate for Muslims today.
Hindu ethics
Origins in India – oldest of Indian traditions
The eternal way
A richly diverse value system – tolerant &
flexible
Deeds count more than sameness of belief
 Life’s goals
 Karma (actions)
 Dharma (right or appropriate actions)
Sources of ethics
 Various scriptures, such as Great Epic, the popular Ramayana and
the Gita
Some controversial earlier practices
Modern revitalising movements.
POLLING QUESTION
Internal Auditors must balance
Their personal feelings and moral
standards
The IIA code of ethics
Applicable statutes
An empathetic approach to attitudes
The auditee's
Management's
Society's
The law's
16
A Body of Ethics
The hallmark of a profession
A profession characterised by
Acceptance by society
Service to society
A common body of knowledge
A body of standards of the technical requirements and
methodology of the profession
A body of ethics
The imposition by itself or by society when the ethics or
standards are not upheld
17
Ethics Therefore
Help establish credibility of the
members of the profession
Establish public confidence in the
profession as a whole
Establish a common guideline for
measurement
Allow judgement by peers
To be effective they must
Be known
Be enforced vigorously and objectively
Be seen to be effective
18
Applicable areas within Internal
Audit
Attitudes and actions relative to the organisation
• Management
• Auditees
• Others
Attitudes and actions relative to other auditors
Professional proficiency and competence
Other ethical issues
Integrity
Objectivity
Independence
Acts bringing the profession into disrepute
19
POLLING QUESTION
Classes of Ethics (1)
Imperative Principle
Requires strict compliance with the code
• No choices
• No rules with exceptions allowed
• No "lesser of two evils"
May cause problems when two or more provisions appear
to be at odds
May cause problems when the ethical principle produces
results out of proportion to the materiality
21
Classes of Ethics (2)
Utilarianism
Course of action bringing most good to most people
Primary support of social ethics in countries
Act utilarianism
• Acts must lead to the greatest good for the greatest number
• If rules do not assist this, they are to be broken
Rule utilarianism
• Firm and publicly advocated moral rules
• All acts must conform to these
• No special cases
22
Classes of Ethics (3)
Deontological Ethics
Concern is on the consequences of acts
Actions result from the concepts of duty
Principles are "independent of each person's
conscience" (Kant)
Consistency is a requirement and conscience may
condone acts which could lead to societal disintegration
23
Role of Business
Classical theories
Plato, Aristotle and Adam Smith
Business has no relationship to societal goals and social
objectives
"The purpose of business is business" (Friedman)
The Ethics Egoist
Achieving egoistical goals
Following established rules for the benefit of all
Social Responsibility
Held by "Moralists"
Business should have special goals
Business as a good citizen (Kant)
Social responsibilities beyond profits
24
Ethics of Employees
The Duty of Obedience
A duty to obey all reasonable directions
No obligation to perform illegal or unethical acts
The Duty of Loyalty
Acts should be performed only in the interest of
employers
• Only when acting as an employee
25
The Duty of Confidentiality
Information acquired as a result of the
organization's operations may not be
used to further the interests of the
employee or another
Does not apply if the information is
general knowledge
26
Codes of Conduct
Do not enforce "ethical" behavior
Serve as a means of expelling non-conforming
members of a population
Should be in place for all companies
(recommended in 1987 by the Treadway
Commission and 1994 by King)
Should be enforced
Internal Auditors can assist management in its
design
Can then be reviewed and appraised by Internal
Audit
27
POLLING QUESTION
Professional Practices Framework
• Code of Ethics
• Attribute, Performance, &
Implementation Standards
29
Ethics &
Standards
Practice
Advisories
Development &
Practice Aids
•Books
•Research Studies
•Seminars
•Conferences
• Professional Practices
Guidance, Representation
IIA Code of Ethics
I Honesty, objectivity and diligence
II Loyalty
III No discreditable acts
IV Conflict of Interest
V Acceptance of gifts
VI Professional competence
VII Compliance with The Standards
VIII Confidentiality
IX Reporting of material facts
X Strive for improvement
XI Maintenance of standards 30
Honesty, Objectivity and
Diligence
Primary requirements
Honesty
Professional Opinions, truthfully expressed
Not lying, cheating or stealing
Objectivity
Without fear or favor
Uncoloured by the auditor's personal feelings or opinions
Diligence
Persistence of effort
Following up on findings
31
Loyalty
To
 Organization
 Management
 Auditee
 Public
Placing the organization's interests first
Loyalty does not require the Internal Auditor to
break the law
 Non-disclosure of illegal activities
 Becoming party to an illegal act
It does, however, preclude whistle-blowing except
where the Internal Auditor has been so tasked
32
Discreditable Acts
Internal Auditors shall not knowingly
participate in:
Acts which are discreditable to the organization
Acts which are discreditable to Internal Auditing
Discrediting
Anything which leads to a loss of repute
Anything which causes doubt
Includes
Unprofessional activities
Acts directly against the interest of the organisation
33
Conflicts of Interest
Activities in conflict with the interests of their
organizations
Activities which could prejudice the Auditor's
ability to carry out his responsibilities
 Actual
 Perceived
May include
 Auditing in areas where there was a recent line management role
 Auditing in areas where there will in the future be a line role
 Auditing in areas where there is a family connection
 Auditing in areas where there is a vested interest
34
Acceptance of Gifts
From
Employees
Clients
Customers
Suppliers
Business Associates
35
Items of Value
Items which could impair objectivity
 Actual
 Presumed
Previously "Items which could not be
utilized in one day"
Previously acceptable if the gift had
management's blessing
Now only non-valuable and promotional
items freely available may be accepted
36
POLLING QUESTION
Professional Competence
Internal Auditors shall be
professionally competent
Refuse work in areas where they are
not competent
Competent
Knowledge
Skills
Disciplines
Does not imply infallibility
38
Confidentiality
Prudence in the use of information
acquired
Not for personal gain
Not for the gain of others
Not in any manner contrary to the law
Not in any manner detrimental to the welfare of the
organization
This includes "Whistle-blowing" where
not specifically tasked to do so
39
Reporting of Material Facts
Non-concealment of material facts
Prevention of distortion of reports of
operations
Non-concealment of unlawful practices
Material
Important
Essential
Non-trivial
40
Strive for Improvement
Continuous
Improvement in Proficiency
Improvement in the Quality of Service
Efficiency
Effectiveness
Economy
Ongoing Professional Development
Training
Reading
Conferences
41
Maintenance of Standards
Competence
Morality
Dignity
Abiding by the Bylaws of the Institute
Upholding the Objectives of the
Institute
42
POLLING QUESTION
The Ethics Audit
Systematic evaluation of an
organization’s ethics program and
performance to determine whether it is
effective
Regular, complete, and documented measurements of
compliance with policies and procedures
Can be a precursor to establishing an ethics program
Helps to identify the firm’s current ethical standards,
policies, and risk areas
Benefits of an Ethics Audit
Identify potential risks and liabilities
and improve legal compliance
Can be key in improving organizational
performance
Improved relationships with
stakeholders
Pressure to account for actions in areas including
corporate governance, ethics programs, customer
relationships, employee relations, environmental policies,
and community involvement
Risks in Ethics Auditing
Ethics audits may uncover ethical
problems that a company cannot
remedy
Stakeholders may be dissatisfied with
the information
Conducting the audits is a financial
and record keeping burden
No guarantee that auditing is the
solution to ethics concerns
POLLING QUESTION
QUESTIONS?
Any Questions?
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Ethics for Internal Auditors

  • 1. Richard Cascarino CISM, CIA, ACFE, CRMA Ethics for Internal Auditors
  • 2. ABOUT RICHARD CASCARINO, MBA, CIA, CISM, CFE, CRMA • Principal of Richard Cascarino & Associates based in Colorado USA • Over 28 years experience in IT audit training and consultancy • Past President of the Institute of Internal Auditors in South Africa • Member of ISACA • Member of Association of Certified Fraud Examiners • Author of Data Analytics for Internal Auditors 2
  • 3. About Jim Kaplan, CIA, CFE  President and Founder of AuditNet®, the global resource for auditors (available on iOS, Android and Windows devices)  Auditor, Web Site Guru,  Internet for Auditors Pioneer  IIA Bradford Cadmus Memorial Award Recipient  Local Government Auditor’s Lifetime Award  Author of “The Auditor’s Guide to Internet Resources” 2nd Edition Page 3
  • 4. ABOUT AUDITNET® LLC • AuditNet®, the global resource for auditors, serves the global audit community as the primary resource for Web-based auditing content. As the first online audit portal, AuditNet® has been at the forefront of websites dedicated to promoting the use of audit technology. • Available on the Web, iPad, iPhone, Windows and Android devices and features: • Over 3,100 Reusable Templates, Audit Programs, Questionnaires, and Control Matrices • Webinars focusing on fraud, data analytics, IT audit, and internal audit with free CPE for subscribers and site license users. • Audit guides, manuals, and books on audit basics and using audit technology • LinkedIn Networking Groups • Monthly Newsletters with Expert Guest Columnists • Surveys on timely topics for internal auditors Introductions Page 4
  • 5. HOUSEKEEPING This webinar and its material are the property of AuditNet® and its Webinar partners. Unauthorized usage or recording of this webinar or any of its material is strictly forbidden. • If you logged in with another individual’s confirmation email you will not receive CPE as the confirmation login is linked to a specific individual • This Webinar is not eligible for viewing in a group setting. You must be logged in with your unique join link. • We are recording the webinar and you will be provided access to that recording after the webinar. Downloading or otherwise duplicating the webinar recording is expressly prohibited. • You must answer ALL the polling questions to receive CPE. Partial CPE will not be given. • If you meet the criteria for earning CPE you will receive a link via email to download your certificate. The official email for CPE will be issued via NoReply@gensend.io and it is important to white list this address. It is from this email that your CPE credit will be sent. There is a processing fee to have your CPE credit regenerated post event. • Submit questions via the chat box on your screen and we will answer them either during or at the conclusion. • You must answer the survey questions after the Webinar or before downloading your certificate.
  • 6. IMPORTANT INFORMATION REGARDING CPE! • If you attend the entire Webinar and respond to ALL the polling questions you will receive an email with the link to download your CPE certificate. (NO PARTIAL CPE NO EXCEPTIONS). The official email for CPE will be issued via NoReply@gensend.io and it is important to white list this address. It is from this email that your CPE credit will be sent. There is a processing fee to have your CPE credit regenerated post event. • We cannot manually generate a CPE certificate as these are handled by our 3rd party provider. We highly recommend that you work with your IT department to identify and correct any email delivery issues prior to attending the Webinar. Issues would include blocks or spam filters in your email system or a firewall that will redirect or not allow delivery of this email from Gensend.io • We are not responsible for any connection, audio sound or other computer related issues. You must have pop-ups enabled on your computer otherwise you will not be able to answer the polling questions which occur approximately every 20 minutes. We suggest that if you have any pressing issues to see to that you do so immediately after a polling question.
  • 7. The views expressed by the presenters do not necessarily represent the views, positions, or opinions of AuditNet® LLC. These materials, and the oral presentation accompanying them, are for educational purposes only and do not constitute accounting or legal advice or create an accountant-client relationship. While AuditNet® makes every effort to ensure information is accurate and complete, AuditNet® makes no representations, guarantees, or warranties as to the accuracy or completeness of the information provided via this presentation. AuditNet® specifically disclaims all liability for any claims or damages that may result from the information contained in this presentation, including any websites maintained by third parties and linked to the AuditNet® website. Any mention of commercial products is for information only; it does not imply recommendation or endorsement by AuditNet® LLC
  • 8. Today’s Agenda Major terms involved in ethics and business ethics in particular Levels of business at which ethics is evaluated and the core issues involved Why ethics is necessary on the personal and organisational level Distinguish between ‘morality’ and ‘ethics’ Why IIA professional ethics and professional virtues are important. Page 8
  • 9. Ethics Theory What are Ethics? Go beyond moral principles Designed for both practical and idealistic purposes "above the law but below the ideal" (Kell & Zeigler) A professional way of life Wheelwright's three key elements Ethics involve questions requiring reflective choice Ethics involve guides of right and wrong Ethics are concerned with consequences of decisions 9
  • 10. Ethics in Differing Religions Common heritage going back a thousand years before Christ have important internal distinctions and structures Orthodox Judaism, Reform or Progressive Judaism Roman Catholic, Eastern Orthodox, Anglican, Protestant and Pentecostal ... and others Four shared features of the ethics of Jewish and Christian people.
  • 11. Jewish Ethics Grounded in the Torah Mitzvoth (ethical commandments) The golden rule That which is hateful unto you, do not do unto others. Thou shalt love thy neighbour as thyself The Talmud Prophecy.
  • 12. Christian ethics Ethics concerned with conscientiously living a whole Christian life  Loving invitation and free response rather than law and duty Jesus of Nazareth Core moral guidelines in Christianity Natural law Sources of moral guidance  The Bible  Reason  Tradition  Experience Modern moral maze.
  • 13. Islamic ethics Origins in Arabia Islam means peace – engaged surrender or submission to God or Allah’s will Central belief: acceptance of God’s oneness and the prophethood of Muhammad  Sources of moral guidance • Qur’an • Muhammad’s example • shari’a (Islamic law) Basis for evaluating ethical behaviour: God’s will Action-based Modern debate for Muslims today.
  • 14. Hindu ethics Origins in India – oldest of Indian traditions The eternal way A richly diverse value system – tolerant & flexible Deeds count more than sameness of belief  Life’s goals  Karma (actions)  Dharma (right or appropriate actions) Sources of ethics  Various scriptures, such as Great Epic, the popular Ramayana and the Gita Some controversial earlier practices Modern revitalising movements.
  • 16. Internal Auditors must balance Their personal feelings and moral standards The IIA code of ethics Applicable statutes An empathetic approach to attitudes The auditee's Management's Society's The law's 16
  • 17. A Body of Ethics The hallmark of a profession A profession characterised by Acceptance by society Service to society A common body of knowledge A body of standards of the technical requirements and methodology of the profession A body of ethics The imposition by itself or by society when the ethics or standards are not upheld 17
  • 18. Ethics Therefore Help establish credibility of the members of the profession Establish public confidence in the profession as a whole Establish a common guideline for measurement Allow judgement by peers To be effective they must Be known Be enforced vigorously and objectively Be seen to be effective 18
  • 19. Applicable areas within Internal Audit Attitudes and actions relative to the organisation • Management • Auditees • Others Attitudes and actions relative to other auditors Professional proficiency and competence Other ethical issues Integrity Objectivity Independence Acts bringing the profession into disrepute 19
  • 21. Classes of Ethics (1) Imperative Principle Requires strict compliance with the code • No choices • No rules with exceptions allowed • No "lesser of two evils" May cause problems when two or more provisions appear to be at odds May cause problems when the ethical principle produces results out of proportion to the materiality 21
  • 22. Classes of Ethics (2) Utilarianism Course of action bringing most good to most people Primary support of social ethics in countries Act utilarianism • Acts must lead to the greatest good for the greatest number • If rules do not assist this, they are to be broken Rule utilarianism • Firm and publicly advocated moral rules • All acts must conform to these • No special cases 22
  • 23. Classes of Ethics (3) Deontological Ethics Concern is on the consequences of acts Actions result from the concepts of duty Principles are "independent of each person's conscience" (Kant) Consistency is a requirement and conscience may condone acts which could lead to societal disintegration 23
  • 24. Role of Business Classical theories Plato, Aristotle and Adam Smith Business has no relationship to societal goals and social objectives "The purpose of business is business" (Friedman) The Ethics Egoist Achieving egoistical goals Following established rules for the benefit of all Social Responsibility Held by "Moralists" Business should have special goals Business as a good citizen (Kant) Social responsibilities beyond profits 24
  • 25. Ethics of Employees The Duty of Obedience A duty to obey all reasonable directions No obligation to perform illegal or unethical acts The Duty of Loyalty Acts should be performed only in the interest of employers • Only when acting as an employee 25
  • 26. The Duty of Confidentiality Information acquired as a result of the organization's operations may not be used to further the interests of the employee or another Does not apply if the information is general knowledge 26
  • 27. Codes of Conduct Do not enforce "ethical" behavior Serve as a means of expelling non-conforming members of a population Should be in place for all companies (recommended in 1987 by the Treadway Commission and 1994 by King) Should be enforced Internal Auditors can assist management in its design Can then be reviewed and appraised by Internal Audit 27
  • 29. Professional Practices Framework • Code of Ethics • Attribute, Performance, & Implementation Standards 29 Ethics & Standards Practice Advisories Development & Practice Aids •Books •Research Studies •Seminars •Conferences • Professional Practices Guidance, Representation
  • 30. IIA Code of Ethics I Honesty, objectivity and diligence II Loyalty III No discreditable acts IV Conflict of Interest V Acceptance of gifts VI Professional competence VII Compliance with The Standards VIII Confidentiality IX Reporting of material facts X Strive for improvement XI Maintenance of standards 30
  • 31. Honesty, Objectivity and Diligence Primary requirements Honesty Professional Opinions, truthfully expressed Not lying, cheating or stealing Objectivity Without fear or favor Uncoloured by the auditor's personal feelings or opinions Diligence Persistence of effort Following up on findings 31
  • 32. Loyalty To  Organization  Management  Auditee  Public Placing the organization's interests first Loyalty does not require the Internal Auditor to break the law  Non-disclosure of illegal activities  Becoming party to an illegal act It does, however, preclude whistle-blowing except where the Internal Auditor has been so tasked 32
  • 33. Discreditable Acts Internal Auditors shall not knowingly participate in: Acts which are discreditable to the organization Acts which are discreditable to Internal Auditing Discrediting Anything which leads to a loss of repute Anything which causes doubt Includes Unprofessional activities Acts directly against the interest of the organisation 33
  • 34. Conflicts of Interest Activities in conflict with the interests of their organizations Activities which could prejudice the Auditor's ability to carry out his responsibilities  Actual  Perceived May include  Auditing in areas where there was a recent line management role  Auditing in areas where there will in the future be a line role  Auditing in areas where there is a family connection  Auditing in areas where there is a vested interest 34
  • 36. Items of Value Items which could impair objectivity  Actual  Presumed Previously "Items which could not be utilized in one day" Previously acceptable if the gift had management's blessing Now only non-valuable and promotional items freely available may be accepted 36
  • 38. Professional Competence Internal Auditors shall be professionally competent Refuse work in areas where they are not competent Competent Knowledge Skills Disciplines Does not imply infallibility 38
  • 39. Confidentiality Prudence in the use of information acquired Not for personal gain Not for the gain of others Not in any manner contrary to the law Not in any manner detrimental to the welfare of the organization This includes "Whistle-blowing" where not specifically tasked to do so 39
  • 40. Reporting of Material Facts Non-concealment of material facts Prevention of distortion of reports of operations Non-concealment of unlawful practices Material Important Essential Non-trivial 40
  • 41. Strive for Improvement Continuous Improvement in Proficiency Improvement in the Quality of Service Efficiency Effectiveness Economy Ongoing Professional Development Training Reading Conferences 41
  • 42. Maintenance of Standards Competence Morality Dignity Abiding by the Bylaws of the Institute Upholding the Objectives of the Institute 42
  • 44. The Ethics Audit Systematic evaluation of an organization’s ethics program and performance to determine whether it is effective Regular, complete, and documented measurements of compliance with policies and procedures Can be a precursor to establishing an ethics program Helps to identify the firm’s current ethical standards, policies, and risk areas
  • 45. Benefits of an Ethics Audit Identify potential risks and liabilities and improve legal compliance Can be key in improving organizational performance Improved relationships with stakeholders Pressure to account for actions in areas including corporate governance, ethics programs, customer relationships, employee relations, environmental policies, and community involvement
  • 46. Risks in Ethics Auditing Ethics audits may uncover ethical problems that a company cannot remedy Stakeholders may be dissatisfied with the information Conducting the audits is a financial and record keeping burden No guarantee that auditing is the solution to ethics concerns
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