Lisette Sutehrland Modern leadership in the virtual world - London March 2018

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Modern leadership
in the virtual world
How to use flexible working to your
company’s advantage
Collaboration Superpowers
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Some managers resist working remotely.
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Sometimes, managers HAVE to work with remote teams.
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Maybe you are considering giving
your teams more flexibility.
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You are worried the work won’t get done - or
It will be more trouble than it’s worth.

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You’re here to learn how successful remote
teams are making it work.
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INTRODUCTIONS
What is the story of your name?
Why are you here?
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In the past,
communication with
remote colleagues has
been bad.
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And let’s be honest,
some things are still
bad.
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I know you are worried,
but if you get it right, it can be AWESOME

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Global business
networks
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Virtual
entrepreneurs
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Digital nomads
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Freedom from the
commute. Freedom to have a
flexible schedule.

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Freedom
means
happier
workers
Bad weather? Bad commute? No problem!
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Make
communicating
easy
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“People think they want to be co-located. What
they really want is high bandwidth communication.
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Question
Rate the internet
connection where
you work most often
on a scale of 1-10
(10 = awesome)
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Use
video
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Get in the mud and
understand what your
team is experiencing.
Define normal
behavior
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Define
etiquettes
Meeting * Email * Calendar * Home
Office * Tasks * Slack *
Create a
holiday
calendar

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Let people
demonstrate
reliability
Work
out loud
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Sococo
KUBI
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BEAM PRO
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A lot has
happened in
the last 5
years.
Take another
look!

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Make
communicating
easy
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Define normal
behavior
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@lightling #remotesuperpowers
Let people
demonstrate
reliability
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<ice breaker>
BAD MEETING
Host problem free
online meetings
… where everyone
contributes
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EXERCISE
What do you hate most
about online meetings
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THE BASICS
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Minimize
background
noise
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LOGITECH CC3000E
Use great
equipment
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Use video

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Have good
lighting
chatlight.com
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Mind your
background
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BAD MEETING
EXERCISE
Make a bingo card
of things that
could improve
your meetings
Have an
organizer/
facilitator

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Select a person to
answer a question
LucidMeetings.com
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Arrive early, test
your equipment
build in personal time
Have a backup plan
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Define
etiquettes
Meeting * Email * Calendar * Home
Office * Tasks * Slack *
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Implement
EEnough!
LLet’s
MMove
OOn

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In mixed
meetings,
favor the
remote person
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Disable
tones and announcements
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Mute yourself
when not speaking
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Start with an
Icebreaker question
virtualicebreakers.com
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Use a buddy system
or back channel

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Try physical
breaks
Use a virtual
parking lot
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Select a person to
answer a question
If people are not
speaking
go around the
the virtual table
MeetingSpicer.com
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Keep presentations
short
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Use Supercards
for visual cues

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Record your meetings…
no, really!
BAD MEETING
RESULTS
Add up your points!
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TOP
TIPS
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TRY going remote because you will only be better for it.
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Use good equipment
to communicate.

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Use video
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Train your team