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The Lost Art of Product Management 
(When Going Agile) 
Arunthep Sangvareethip (Gun) 
@AgileTourBkk2014, 29Nov’14
What is the most important task for 
Project Manager & Product Manager? 
A. Maximize Revenue 
B. Lead Product Development Activities 
C. Reduce Development Cost 
D. Maximize Profit 
E. Deliver High Quality
Scope 
Cost Schedule 
Project Manager focuses on 
Maximizing Quality 
Customer 
Business Market 
Product Manager focuses on 
Maximizing Value 
Externally Focused 
Project/ Product 
Tactical Strategic 
Manager 
Internally Focused 
Product 
Quality (Value)
Judgement 
Who? 
Stay Calm 
It’s an Art 
Collect Facts 
Still making good 
Decision 
Communicate 
The right level of urgency 
Story Teller 
Passion 
Perseverance 
WHY 
What 
Grit
Breaking Things 
Asking Why?
Think Like a 
Platform 
It changes the way you 
view products. 
Not Only Features!
Oops! 
Traditional 
Marketing 
Funnel is 
Leaking
Multiplication of 
Touch Point
Fail Multiple 
Times 
If you are failing everyday, 
you probably doing 
something right!
Predictive vs Agile Marketing
Happy Customer By Spending Time 
with Them
Google’s Zero Moment of Truth
http://pando.com/2012/03/06/meet-generation-c-the-connected-customer/
Looking Outside 
So You Can See the Trend!
Finding Joy 
You need to have a group of 
customer that love what you 
do….just to keep you get 
over bad day.
Questions? 
Tweet @arunthep 
fb/arunthep 
Blogs: www.arunthep.com 
arunthep@gmail.com

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