2. +
Initial meeting
• Upon meeting with the Human Resource Specialist we
discovered the training needed to be evaluated.
• We determined the training department are not 100 percent
that the advisors are thoroughly knowledgable of the basic
job description.
• The trainers broke down with training 101 currently entails
3. +
Needs analysis
• Complete a Needs analysis to determine what needs to be
done.
• Determine what areas of focus needs to be revamped.
• Why are enrollment advisors not prepared to go on the floor
after a thorough 2 week training?
• It is determined through managers feed back the new hires
are ill prepared.
• Advisors are not able to pass the enrollment advisor new hire
training with a 90% percent or above.
5. +
Hr discussion based on analysis
• Meet with the HR Management team to discuss findings in
the needs analysis process.
• Determine the key objectives and what was found based on
the needs analysis.
6. +
Goals and OBJECTIVES
• Determine goals and objectives.
• FAST
• Set what the intended outcome should be.
7. +
Description
• The new hire education training is designed to educate new
hires.
• Role
• Assessment
8. +
AUDIENCE
• Newy hired enrollment advisors at the University of Phoenix.
• Ages from 21 and up
• Individuals with a Bachelors Degree of higher.
10. +
Defined goals
• After completing the training course the students will be
better prepared for their role as an enrollment advisor.
• Students will be able to identify the key indicators of a
successful call.
11. +
Defined objectives
• Students will be able to describe, identify and implement the
key behaviors of a successful enrollment advisor such as:
conversations, discovery, talk time and dials.
• Students will be able to implement all of the knowledge they
have acquired in training by passing the end of course
assessment with an 80 percent or above score.
• Students will be able to organize their days effectively when
they get out on the floor in order to make proper usage of
their time
12. +
ABCD FORMAT
• Students will be able to describe, identify and implement the
key behaviors of a successful enrollment advisor such as:
conversations, discovery, talk time and dials.
• Students will be able to implement all of the knowledge they
have acquired in training by passing the end of course
assessment with an 80 percent or above score.
• Students will be able to organize their days effectively when
they get out on the floor in order to make proper usage of
their time
13. +
Instructional design team
• Instuctional designer
• Human Resource Manager
• Learning Faciliator
• Project Manager
14. +
timeline
• The timeline from design to implementation is 3 months.
• We will start the project beginning with anecdotal notes and
observing on June 1
• We will implement the new training 101 design with the
training class starting September 1.
15. +
New hire packet 101
Student Success Packet
New hire learning assessment.
Computers for instructors as well as students.
RESOURCES
16. +
Reference
Brown,A.& Green,T.D.(2011).Theessentialsof instructional design (2nded.).Boston,MA:Pearson.Retrievedfromhttps://portal.pheonix.edu/library.
2
Assessment.Georgetown.Edu (n.a.). Identifying student
learning goals. Retrieved on April 25, 2014, from
http://assessment.georgetown.edu/courselevel/identify-student-learnin
Editor's Notes
The initial meeting is very beneficial because it outlines what the demand and supply is. It also gives the instructional designer a brief synapsis of what is currently happening and what needs to be done in the future.
A.D.D.I.E. model acronym, it is an integral part of all aspects of the process. Assessment and evaluation that is done during the analysis, design, development and parts of the implementation phase are called formative
Applying the functional analysis system technique (FAST) to this process may provide an efficient means to create our goals as the FAST help facilitate goals setting in backwards design format. The FAST process will result in the creation of a chart made up of pairings. These pairings are created by matching activities that apply directly to your company’s outcomes surrounding ethical usage of the internet. Beyond providing the information needed to create our learning goals, the FAST chart will provide the activity specific information needed to start forming learning outcomes1.
Determining the proper objectives and goals gives you a great place to start. Failure to set the proper goals and objectives can hinder the instructional design process.