1. APRIL JACKSON
24970 Cypress Ave # 4 Hayward, CA. 94544
E-Mail: apryl59@gmail.com • Phone (650) 391-4644
OBJECTIVE: To work as an administrator in a department with an opportunity for personal growth and
professional development.
KEY STRENGTHS: Dedicated and versatile professional with excellent abilities in written and verbal
communication. Known for having superb customer service skills in a fast-paced environment, while
maintaining the accuracy and confidentiality of files and records. In addition, my technical acumen:
Microsoft Word, Excel, Outlook, and Oracle Financials.
PROFESSIONAL EXPERIENCE:
Stanford University School of Humanities and Sciences 09/15-Present
Faculty Affairs Administrator
• Faculty Affairs
o Process all lecturer appointments (approximately 600 actions per year) and other
teaching (approximately 30 actions per year)
o Monitor compliance with School and University policies
o Work directly with H&S department managers and/or department faculty affairs officers
to resolve problems as required
o Work with the Faculty Affairs Specialist, the Associate Dean for Faculty Affairs, the
Faculty Affairs Officer, and the Human Resources staff of the school on unusual
cases
o Ensure streamlined and efficient processes
o Maintain all paper files and other records for AST and OT appointments and
reappointments, including tracking spreadsheets in the HSDO and individual
appointment files
o Prepare production of individual appointment letters from the HSDO Dean to
all AST/OTT appointees
o Maintain T-Form Action Log; updating information on a daily basis to ensure
an accurate record of the status of individual appointments and
reappointments.
o Maintain information in databases for department chair/program director emoluments
o Assist in maintaining filing system
o Assist in distributing A&P files to department
o Track, file and distribute all appointment/reappointment/promotion
notifications from the Provost's Office
o Obtain Faculty Annual Reports each year, track responses from faculty and
ensure Senior Associate Dean’s access to documents on the Faculty Affairs server
• Faculty Affairs Website
o Maintains the Faculty Affairs website by updating documents or adding new
documents and information as required
o Ensures that the information on the website is accurate, up-to-date and useful to
H&S departments and programs.
o Maintains permissions for HSDO Faculty Affairs website access
Stanford University School of Humanities and Sciences 12/07-9/15
Building Manager/Front Desk Administrator
• Building Manger
o Oversee and maintain Dean’s Office
o Point of contact for work support
o Coordinate office moves
o Work with facilities on maintenance requests
o Schedule Maintenance and Liaise with Labor Shop
o Perform Ergonomic Evaluations
2. o Update Emergency Plan and serve on Committee
• Front Desk Administrator
o Render full office administrative support
o Process reimbursements, calendaring, and multi-line phone system
o Office inventory upkeep
o Perform annual workplace self-inspections
o Front desk customer service which involves assisting and directing faculty, staff,
visitors, and students
o Update and manage Humanities and Sciences Dean’s Office rosters and email list
• Faculty Affairs Assistant
o Process Lecturer appointments
o Maintain information in databases for department chair/program director emoluments
o Assist in maintaining filing system
o Assist in distributing A&P files to departments
ASSET MANAGEMENT CO., PALO ALTO 05/07-09/07
Front Desk Receptionist (Contract Position)
• Multiple phone lines on an Executone System
• Greeted clients, visitors and collaborated with vendors on a weekly basis
• Managed all filing, copying, faxing, scanning, shipping and receiving
• Point person for tracking and restocking office supplies
OFFICE TEAM, PALO ALTO
01/07-5/07
Front Desk Receptionist (Contract Position)
• Responsible for multiple phone lines
• Greeting visitors, copying, faxing and the distributing of incoming and outgoing mail
• Conference room management.
EDUCATION: 2001 FOOTHILL COLLEGE LOS ALTOS,
CA
General Education
1996-2000 MENLO ATHERTON HIGH SCHOOL ATHERTON, CA