1. This report tells the story of HP’s longstanding commitment to social and environmental
responsibility.
If there’s a central message, it is this: corporate citizenship is the foundation of HP’s
heritage and
integral to who we are, what we do – and how we expect to be profitable in the future.
We begin this report with the people who work for us
and who live in the communities we serve. Next, we
describe our environmental commitments and achievements – the impacts of our products
and operations,
and those of our suppliers and customers; what we
are doing currently to minimize them; and how we are
inventing new products and services that will bring
new capabilities to our customers while reducing
both their, and our, environmental impacts. Finally,
we discuss our plans for extending our leadership in
corporate social and environmental responsibility
across our industry and around the world.
Here are some things we’d like you to know before
reading further:
• a pre-merger report – This report is a snapshot in time, focused on the year 2001. Most of
the data presented span the three years between the spin-off of our electronic instruments
business into Agilent Technologies in June of 2000 and our merger with Compaq Computer
Corporation in 2002.
• This report describes HP’s own performance. Our business model includes the extensive
use of suppliers and while we have begun to gather comprehensive information on their
operations, that task is not yet complete. In addition, we have only begun to quantify the
environmental impacts from the use of our products. We will expand the scope of HP’s and
our suppliers’ performance reporting on these fronts over the coming years.
• We value transparency and have carefully weighed how much and what type of
information to report.

2. These are tough questions, ones that every company faces. We believe transparency is
important
for HP – and all companies.
• We have been guided, in creating this report, by the emerging framework set forth by the
Global Reporting Initiative (GRI), a multi-stakeholder organization that has developed
globally applicable guidelines for companies reporting on economic, environmental, and
social performance. You will find a guide on the Table of Contents that cross-references
portions of this report to the GRI framework.
Our objective as a world-class company is to provide founded 1939
headquarters Palo Alto, California, USA
sales (2001) US$ 45.8 billion
invention that makes a difference
HP has long been a leader in making the world a better place,
by serving customers with great products and services, guided
by deep commitments to our customers, employees, shareowners,
communities and the environment.
We are first and foremost a company that is committed to creating products, solutions
and services that enable our customers to achieve success at every level.
Our company was founded more than 60 years ago when two young inventors, Bill
Hewlett and Dave Packard, joined forces. Their entrepreneurial spirit created not just
a company, but a global industry.
Their spirit also created a value system that forms the cornerstone of our culture. We
take pride in being a leader in serving our customers while maintaining commitments to
improving people’s lives, supporting education, strengthening communities, and preserving
the environment. We have long believed that doing so will lead to both a better world and a
more successful, more profitable company.

3. It has become commonplace for companies to say they are committed to being good
corporate citizens. At Hewlett-Packard, this is more than a slogan; it has been at the
heart and soul of our global operations for 60 years. We strive every day to ensure
that our business practices and products reflect our values, and to invent new ways to
align corporate citizenship with the success of our customers, our employees,
Social Responsibility Programme Policy
ITC Limited – ILTD Division is profoundly committed to the Social Responsibility Program spanning the entire tobacco
value chain in compliance with applicable laws and regulatory requirements of the Republic of India with a drive
towards achieving the best of National and International Standards.
It is our endeavor to achieve a balance between economically viable

4. tata Consultancy Services (TCS) is an IT services, consulting and business solutions organisation that delivers real
results to global businesses, ensuring a level of certainty no other firm can match. TCS offers a consulting-led,
integrated portfolio of IT, BPO, infrastructure, engineering and assurance services. This is delivered through its
unique Global Network Delivery Model
TM
, recognised as the benchmark of excellence in software development.
A part of the Tata group, India’s largest industrial conglomerate, TCS has over 276,000 of the world's best trained
consultants. The company generated consolidated revenues of $11.6 billion for year ended March 31, 2012 and is
listed on the National Stock Exchange and the Bombay Stock Exchange in India.
Services….TCS helps clients optimise business processes for maximum efficiency and galvanise their IT
infrastructure to be both resilient and robust. TCS offers the following solutions:
Assurance services
Business information and performance management
Business process outsourcing
Cloud services
Connected marketing solutions
Consulting
Engineering and industrial services
Enterprise solutions
iON small and medium businesses
IT infrastructure services
IT services
Mobility solutions and services
Platform solutions
TCS has the depth and breadth of experience and expertise that businesses need to achieve business goals and
succeed amidst fierce competition. TCS helps clients from various industries solve complex problems, mitigate risks
and become operationally excellent. Some of the industries it serves are:
Banking and financial services
Construction
Energy and utilities
Government
Healthcare
High tech
Insurance
Life sciences
Manufacturing
Media and information services
Metals and mining
Retail and consumer products
Telecom
Travel, transportation and hospitality

6. The Tata group is facing up to the challenge of climate change and making it integral to its processes. The broad
idea is to develop a common approach to the critical questions confronting the group's businesses on the
environmental front, and formulate policies that can deal effectively with issues that impact climate change.
Across the Tata group, there has been considerable progress in terms of developing abatement strategies,
increasing awareness and determining best practices.
Carbon mapping and abatement
A climate change policy has been articulated at the group level. This functions as a common framework for
change and ensures that the changes taking place are institutionalised and implemented in more companies.
The policy also takes note of the unique identity and market conditions of the industries that each company
operates in. The policy has been adopted by all Tata companies and importantly, every company has benefited
from the deep commitment of its senior leadership.
The carbon footprint of the 50 largest Tata companies has been estimated and their carbon management
strategy articulated. The remaining smaller Tata companies are being mapped through the administration of a
questionnaire. Early
business opportunities have emerged, such as green power from Tata Power, nanotechnology applications from
the innovation centre of Tata Chemicals and the supply of special steel for offshore wind farms by Tata Steel
Europe.
Engagement and awareness estimates indicate that specific emissions can be brought down by 10-15 per cent
if Tata companies adopt abatement measures, instead of going down the business-as-usual growth path.
What's interesting is that several new
A total of 35,000 Tata managers have been exposed to the basic concepts of climate change and about 300
climate change 'champions' have been created to propagate the message across the group.
Climate change was incorporated as one of the areas of emphasis in the Tata Business Excellence Model
(TBEM) assessment from 2010. Today there is greater engagement with thinkers in the areas of technology,
policy and business models that are relevant to a low-carbon world.
Strategic collaboration
In order to gain experience on various issues related to climate change (listed below), collaboration and
engagement is undertaken with institutes (such as IISC and IITB), forward-thinking companies and global
organisations (such as UNEP / UN Global Compact Caring for Climate Initiative). The themes, in general, are:
Evolving knowledge on climate science
Collaborative projects on sustainability (greening Bombay House, electric vehicle systems, green
townships, improvements in steel processes, etc.)
Generating knowledge and sharing best practices for evolving a strategic tool for climate change
Exploring technical solutions for a low-carbon economy
The group is also part of the Prime Minister’s Committee of Low Carbon Strategies for India chaired by Dr Kirit
Parikh, and it also leads the sub-committee on the transport sector.
While there are several issues that will need to be tackled in the coming months and years, one thing that has

7. become clear is that what is good for the climate is also good for business; the two are not mutually exclusive.
For example, energy efficiency not only cuts emissions, but it also brings costs down. Similarly, alternative
energy is a growing business opportunity in Europe and India, and if companies can develop sustainable models,
it would benefit both the climate and business.
Thus while the journey began with the intention of doing the right thing as a socially responsible corporate house,
it may well turn out that this has been the right thing to do from a business perspective as well.
TCS committed to CSR, says company report
IT major Tata Consultancy Services (TCS) has structured its corporate social responsibilities (CSR) on two distinct
tiers - impacting communities directly in line of its business and concern for preservation of the environment. The
company also has formed 'Maitree', an associaion of employees and their families across the globe, and is acting as
an important vehicle of CSR. Maitree initiatives include for the socially underprivileged. The company in its report to
share holders said it is involved with communities directly making use of its core competence to address societal
problems.
With regard to environment policy, company's commitment is towards environment-friendly development and delivery
of products and services. "These initiatives are being monitored periodically through audits and checks. In FY05,
Maitree partnered with 'Sanctuary Asia', a non-government organisation (NGO) that promotes wildlife preservation
and support of nature," report said. TCS has aligned itself with the Tata Council of Community Initiatives (TCCI),
which is the apex body coordinating social cause across all Tata companies.
The company is involved with the tsunami relief with Tata Relief Committee. TCS is also actively supporting
Children's Hospital in Mumbai which aims at providing good medical facilities. Overseas, the company employees
have been involved in community work in libraries, fund raising for charity, assisting the elderly, 'at-risk' communities,
and blood donation camps. Company's second generation CSR includes reaching out to the academic community
and professional societies in the form of faculty upgradation programmes, part time teaching by TCS employees in
university programmes and sponsorship of research.
TCS' third generation CSR is exemplified as brand of Computer Based functional Literacy (CBFL) which has been
proven as a delivery model for achieving functional literacy in as quick as 40 hours using low-end machines.
"Computer Based functional Literacy (CBFL) has been globally acclaimed and the company has been listed in the
India segment of the Unesco Meta-survey on the use of technologies in education," said the company in its report to
share holders. "This initiative is being enthusiastically adopted in South Africa. Similar initiatives include development
of websites for NGOs, creation of database for childline which supports children in distress in 54 centres in India,"
report added