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 The bias shown by customers towards certain
products because of a favourable experience
with other products made by the same
manufacturer or maker.
 Brand Name
 Brand Logos and Symbols
 Brand Slogan
 Brand Jingle
 Brand Packaging
 Memorable
 Meaningful
 Likable
 Transferable
 Adaptable
 Protectable
 Memorable
◦ Easily recognised
◦ Easily recalled
 Meaningful
◦ Descriptive
◦ Persuasive
 Likable
◦ Fun and Interesting
◦ Rich visual and verbal imagery
◦ Aesthetically pleasing
 Transferable
 Adaptable
 Protectable
 Transferable
◦ Within and Across product categories
◦ Across geographic boundaries and cultures
 Adaptable
◦ Flexible
◦ Updatable
 Protectable
◦ Legally
◦ Competitively
 Think Globally – Act Locally

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Brand Loyalty and the Importance of Strong Brand Elements

  • 1.
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.  The bias shown by customers towards certain products because of a favourable experience with other products made by the same manufacturer or maker.
  • 8.  Brand Name  Brand Logos and Symbols  Brand Slogan  Brand Jingle  Brand Packaging
  • 9.  Memorable  Meaningful  Likable  Transferable  Adaptable  Protectable
  • 10.  Memorable ◦ Easily recognised ◦ Easily recalled  Meaningful ◦ Descriptive ◦ Persuasive  Likable ◦ Fun and Interesting ◦ Rich visual and verbal imagery ◦ Aesthetically pleasing  Transferable  Adaptable  Protectable
  • 11.  Transferable ◦ Within and Across product categories ◦ Across geographic boundaries and cultures  Adaptable ◦ Flexible ◦ Updatable  Protectable ◦ Legally ◦ Competitively
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.  Think Globally – Act Locally