“Wyndham” Case Study Essay

вЂњWyndhamвЂќ Case Study Essay
In order to deal with ways to sustain Wyndham's competitive advantage built by the ByRequest initiative, we first need to get acquainted with its
business values; Wyndham's ByRequest program created a comfortable and memorable upscale guest experience and shaped recognition in the
industry from a customer service standpoint. Being still a relatively new program, the company was limiting its focus on analysis and thus conducted
limited historical study and no collection of a typical demographic data like age, income etc. But while its impact on revenues was still small, it was a
success in defining Wyndham's brand. In order to keep and even extend this current competitive advantage over time, the company needs to leverage its
growing... Show more content on Helpwriting.net ...
Managers who doubt this financial IT investment should ask themselves if they can afford loosing a customer on the grounds of not satisfying his
needs. Since the rare resource of a company is its capabilities that create value with the technology, while actively implementing the CRM technology,
on top of all the current capabilities and expertise already employed by Wyndham, it would be beneficial to add additional supporting business
processes such as Newsletters, that can be published weekly or monthly, making sure not to bore the reader with regular issues of nonsense, but
highlight the special program services and the company's new moves in the field, Regular follow up calls to identify with the customers and find out
how they are doing and regular market/satisfaction surveys that can be sent by e–mail, post online and most important, reviewed regularly by the
company. An online guest feedback system can be implemented to help track customer service levels. Believing that taking care of the hotel's
employees will result in them taking care of the guests, a natural extension would be to implement an online employee opinion system as well, where
employees can complete an online survey to measure their satisfaction and provide an immediate feedback. A key driver of guest satisfaction is how
well employees handle issues that arise during a guest`s stay. It
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Statement Of Mba In Travel And Tourism
MBA in Travel and Tourism
Overview:
Profession in travel and tourism gives gigantic chances to visit and investigate different destinations, their way of life and legacy. People usually gain
insight from their travel encounters. To pursue a career in Travel and Tourism, sounds extraordinary to each adolescent as it enables an individual to
tour worldwide and communicate with the other individuals. As indicated by the National Economic reports, currently, India spends just 0.97% of its
GDP on Tourism against the International average of 3.8% however the industry contributes 6.9% to our GDP.
Students, if you have the enthusiasm to travel and love connecting with individuals, an MBA degree in tourism and travel management can take you ...
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Therefore, the employees need to have flexibility in their working hours and ability.
Job Roles and Career Opportunities:
The following are few of the common job roles played by MBAs in Travel and Tourism Management:
Hotel Manager– The manager is in–charge of taking care for the different departments of the hotel such as housekeeping, administration trainees,
catering and lodging department, storage, sales and executive departments so forth for the well–functioning of the inn.
Tour Guide – The guiders typically work in one place or go with the groups on driving or strolling visits. They guide the groups around destinations,
providing information about history, architecture, culture and traditional aspects of the specific place.
Visa Executive –The Visa Executive is fundamentally required to deal with all the visa questions coming in, prepare the visa records and have
correspondence with different international embassies. They are responsible for giving visa solutions to the customers.
Travel Agents– These agents offer transportation, accommodation, and admission to various recreation activities to people and the groups arranging
their trips. They offer guidance on destinations, design trip schedules, and make travel arrangements for customers.
Tour Manager – The tour

Case Study : The Mobile Website Company Essay
0.The Case study is about the mobile Website Company Orbitz. Orbitz helps to make reservations for travel. The company was the result of
collaboration of five airlines to compete with other major players in the same industry. Orbitz offers various airlines, hotels, car rentals and vacation
package options to customer.
Orbitz introduced its mobile applications by providing features as fast–track transactions, business friendly check–outs and responsive designs. The
technology advancements to the portals were made using latest development features as HTML 5. Orbitz business does rely on checking user behavior.
The company's higher management feels such aspects could outshine it from others.
1.Orbitz was the first company to create a mobile website, which features flight inquiries, personal profile and hotel bookings. The extension of
mobile services has helped Orbitz to provide customers with all new experience. Orbitz branded its mobile websites for Business users. Business
personals are usually loaded with technology driven portable devices like tablets and Smartphones. These people use such devices for all daily
activities. Providing business user specific mobile websites helped Orbitz to increase its customer base and traffic. Certain features in mobile websites
such as wi–fi spot search, delay check, ticket purchase and weather reports are crucial to Orbitz business. Moreover, customers looking for such
features in mobile device applications are growing every day as

Regression Analysis of American Hotels Having Price as...
ABM PROJECT 2013 1. INTRODUCTION AND SUMMARY OF RESEARCH HYPOTHESIS It is common knowledge that the prices people
have to pay for accommodation in hotels vary enormously. Furthermore, hotel revenue managers probably posses or more or less accurate intuition
of what causes room rates to diverge. However, they do not know how Online Travel Agent sites select the leading hotels to be placed on their first
search page. In this respect, some determinants are expected to be associated with hotel prices in a more or less linear way. To say it differently, price
differences between hotels underscore the presence or not of some variables expected to influence the latter. It is essential for hotels to understand how
they can price... Show more content on Helpwriting.net ...
TABLE 1.1 LIST OF INDEPENDENT VARIABLES Name| Description| Categories| Nature| page| Page number of hotel entry in Orbitz listings| 1 =
first page2 = second pagex = page x| Quantitative| reviews| Number of customer rating for the hotel on Orbitz. | | Quantitative| rating| Average Orbitz
customer–rating score| On a 1–5 scale| Quantitative| stars| Hotel star–rating| 1,2,3,4 or 5 stars| Nominal – Qualitative| property_type| Property type| 0 =
full service (hotel)1 = motel 2 = Inn/lodge 3 = bed and breakfast 4 = condominium 5 = youth hostel 6 = camping 7 = resort 8 = apartment hotel 9 =
apartments| Nominal – Qualitative| pool| Swimming pool facility presence| 0 = no 1 = yes| Nominal – Qualitative| dest_id| Destination (city name)| 1
= Atlanta2 = Chicago3 = Los Angeles6 = Las Vegas7 = New York City13 = Orlando24 = Honolulu112 = Myrtle Beach| Nominal– Qualitative| Promo|
Is the price a promotion?| 0 = no 1 = yes| Nominal – Qualitative| 1.3 Causal Relationship Scheme Below there is a graphical relationship of the
relationships between all the variables. The nature of the relationships is indicated with a +, – or ?, signifying a positive, negative or unknown
relationship. Independent variables with a (*) are qualitative. An explanation of these relationships is given in sections 1.4 Direct Relationships and 1.5
Indirect Relationships. Figure 1.1 Causal

Travel Agency Supply Chain Essay
Supply Chain in the Travel Industry The travel industry is an industry that is in constant change. It is the type of industry that must change with the
times, including how it conducts business, how it sells its products and services, and how each link of their supply chain works and connects with the
rest of the chain. While each brick and mortar location and travel website are similar to their counter parts, each one has a varying supply chain they
use in order to get their product and services to the customer. We will take a look at how a brick and mortartravel agency uses its supply chain, and how
changing to a website location can and will affect their supply chain.
Supply Chains Let's begin by understanding what exactly a ... Show more content on Helpwriting.net ...
Their offices would include customer service agents, also known as travel agents, at desks and computers ready to punch in when, where, and what
you wanted to do on a trip. Their offices would be filled with posters of exotic locations and pamphlets full of information and ideas to make your
vacation perfect. In order to provide this service to the customer, the agency would begin by making deals business to business with the airlines,
hotels, cruise lines and car rental agencies. Their supply chain would begin with those businesses by making deals that they would use their products
when arranging plans for their customers. Their supplies would include contractual agreements, as well as informational brochures. For instance, a
travel agency would make a deal with certain hotels to try and use them when reserving rooms for their customers. The hotel would then give the
travel agency a commission off the room as payment. Business to business links would also come in the form of finding locations to rent for their
offices, as well as places to purchase their office furniture and computer systems. There would be the need for travel agents for serving the customers,
as well as advertising and distribution of information to potential customers. Hotels, airlines, car rentals, cruise ships, and cities visitor bureau would all
make deals with the agencies in order to have their information posted within the agencies

Outrigger Case Summary
Review
Outrigger Hotels and Resorts is a mid–size firm of 3,600 employees, focused on leisure Hawaiian and South Pacific travel with property values
exceeding $1.4 billion and revenues of $45 million (Piccoli). Today, it is using Information Technology in many of its operations.
Current State
The current state of Outrigger Hotels and Resorts information technology sector can be broken down into the categories of software, applications, data
management, and staff & organization.
SOFTWARE:
Complete redundancy and uptime in applications are important in the hotel business, allowing reservations to be made at any time. The current
operation system at Outrigger is Stellex 2.0, which connects everything from telephone switches, to call accounting, ... Show more content on
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Any hardware support is contracted to local vendors. Personnel in operations answer to the Property Technology group headed by Alan White, while
administrative employees contact JoAnn Okawa, in the Corporate Information Service group. To measure the success of its IT department, traditional
metrics such as timeliness and budgeting were used. In 2003, the company introduced service level agreements, enabling them to offer choices to
user–managers, increase accountability, and better outline expectations (Piccoli).
Future State and Key Capabilities
Senior management at Outrigger is aiming towards entering management agreements with large brands and third part owners. Online agencies such as
Expedia, TripAdvisor, and Orbitz are threatening Outrigger's ability to provide consumers information through human travel agents (Piccoli). I would
recommend implementing more functionality into their web services to handle all kinds of travel requests so no revenue is lost to competitors. This
would also eliminate the need for travel agents, instead replacing them with the occasional, cheap customer service employee, cutting costs as

1.Southwest Airlines is an Equal Opportunity Employer,...
1.Southwest Airlines is an Equal Opportunity Employer, therefore, has diversity in their employees from all over the world. They have employees
from different cultures and experiences. Southwest Airlines invites military personell, active and retired veterans to apply. They also offer positions to
qualified disabled individuals and disabled veterans. According to Forbes, "The icing on the cake is an elaborate recognition program for all
employees who are recognized by customers. They are lauded in newsletter features, on the intranet, by the CEO in videos that are played at staff
meetings, and dinners honoring them. Voluntary turnover is only two percent, and many of Southwest's original employees are still there. The
company receives... Show more content on Helpwriting.net ...
Other airlines would have to cut their costs by 29% to be able to compete direct with SWA, but have not been able to. SWA airlines would rather
have a full plane of $49 seats rather than a ВЅ full plane of $200 seats. 4.SWA uses direct marketing by phone and internet, no middleman or
commuter feeders. Just recently, SWA joined Expedia, Orbitz, Egencia and a few other distribution channels for customers to be able to book
flights. SWA ads whether on tv, newspapers, magazines, facebook, twitter, direct consumers to go to their online website for the best low fares.
5.The low fares that SWA offers is hard to beat as well as no extra fees, as the competition has implemented these fees to attempt to be profitable.
SWA is known for their continued low cost fares and profitability. 6.With the recent SeaWorld Orca controversy, SWA has been one of SeaWorlds
biggest promoters and protestors are hoping to put pressure on SWA to drop SeaWorld and make a donation to save the whales. SWA has had
non–controversial blog posts that promoting SeaWorld and the controversy are irrelevant to one another. I have not had any 'negative' experiences
with SWA. The only complaint I would have is they do not fly out of the DFW Airport and only fly out of Lovefield. Based on the

How Much Are Your Google Searches Worth?
How much are your Google searches worth? With today's technology, companies are able to monitor and collect consumer data from online searches
and transactions, and sell it at the highest bidding price. The act of collecting and selling consumer data is called data brokering. Companies such as
Acxiom Corp. and Datalogix are turning data brokering into a billion–dollar industry. These companies solicit that data brokering improves
advertisements, quality of product, and fraud prevention. However, many individuals are concerned that it is an invasion of privacy and poses a threat to
the consumers and national security. In this essay I plan to explain why data brokering is an issue for modern engineers and analyze its ethical
implications of from a utilitarian position and through the lens of the precautionary principle. Terabytes upon terabytes of data are being sent across
the internet on a daily basis. Several moral issues such as privacy, exploitation, and victimization arise once data brokering companies have the
access to this superfluous amount of data. A major concern is how this information is being used to target sales on specific types of users. The online
travel agency Orbitz has found that Apple users are willing to spend approximately 30% more than PC users. As a result, Orbitz displays different
travel options that are slightly more expensive to Apple users1. This example may be seen as a simple use of strategic advertisement, but introduces the
concept of

The Travel And Hospitality Industry
The travel industry has evolved though history. As the travel industry developed and grew, so did the use of Management Information Systems. Today,
the travel industry is global, and technology is capable of processing, storing, and facilitating travel with a large amount of flexibility and in a short
amount of time. However, the travel industry was not always this way. As the industry has adapted, challenges have been overcome through the
advancement of management information systems. In the beginning, travel services were provided by places like inns, but there were no systems for
mass travel or mass accommodation. The early stages of the organized travel and hospitality industry began in the 1400s. Legislations began to pass in
countries such as France and England that made guest registries mandatory within inns and hotels. This formal documentation was the beginning of
management information systems in the travel industry. After these requirements were introduced, over 600 inns and hotels were eventually registered
in England, mostly located near major roadways. The first printed guidebooks were developed through this documentation of registration, using the
information for connecting hotels and travelers. Development continued with the beginning of the industrial revolution in the 1700s and the creation of
the railroad. This ushered in the era of transportation, but changed the nature of travel, as hotels began to develop near city centers instead of near
roadways, and

Dispute Paper
This paper will provide information upon an article one of the many recent disputes that made local papers. The dispute arose between a policy
holder and Allstate insurance claims department about the claims process stated in the contact between the two. In addition, provide information on
the court process of criminal and civil cases and the possibility of many different verdicts including one from a criminal court stand point. In July
1997, Geneva Hager, an Allstate policyholder was involved in a rear end auto accident resulting in neck and back injuries. The claimant's auto
insurance paid out to Allstate and Ms Hager, his policy limit of 25,000 for body injury. Therefore in December 1999, her claim was closed with
Allstate and her... Show more content on Helpwriting.net ...
Hager's case on the grounds that the demand was outrageous (Ortiz, 2007). Allstate won, but there have been many lawsuits prior and still many more
to come.
Civil Court deals many trials like general civil cases, family, juvenile, landlord/tenant, probates and small claims (self Service, 2007). With the case
being over a contract dispute it was held in civil court, the case was simply denied and the records sealed per the request of Allstate. One possible
verdict of the case could have ruled in the plaintiff's defense and a portion of the demand would have been rewarded. Allstate could have counter suit
Ms. Hager for trying to tarnish their name and reputation. On the other hand if the case had been held in a criminal court, many possible verdicts
could have occurred. In criminal court the penalties for the party found guilty normally the defendant since the plaintiff is normally the district
attorney appointed by the accusing state, are more hasher, because this court deals with city, state, or federal laws that are broken and resulting into a
crime being committed. One verdict being, one of the parties could have been convicted to doing hard labor for the state along with a couple fines to
been paid. Allstate could have been fined heavily or place on probation in that state for fraudulent insurance claims handling in which in the state of
Texas is against the law.
Whether it is a dispute with a contract, filing for compensation from an automobile accident, to

Southwest Airlines : Marketing Success
While discussing about marketing success stories, Southwest Airlines name is bound to come. The company is a perfect example of customer focused
marketing that helped it become Number 1 airline and currently serves almost 18.2% of the market share. Southwest is the only airline to win "triple
crown" for five consecutive years between 1992 and 1996 for customer satisfaction, on–time arrival and lowest level of lost baggage. Being an upstart
company starting in 1971, the way Southwest has maintained growth and consistent profitability record in a highly competitive market like airline is
commendable.
Product Positioning: Southwest portrays itself as the only low–fare, short–haul, high frequency, point–to–point airline in America which is fun to fly.
Southwest Airline focuses mainly on families and casual business travelers who look for reliable, fast and convenient travel in an economical price.
The Company doesn't provide any first class, doesn't serve any food, no assigned seats and doesn't transfer baggage to other airlines. But in return the
company emphasizes on ultra–low fair, customer service, no cancellation or rescheduling fee, quick turnaround for planes, on–time arrival and frequent
non–stop flights, often from less congested airports not served by other airlines. A southwest plane can reach a terminal and leave within 25 min
whereas the industry average is 60 min. On top of that Southwest has a product differentiation strategy of "bags fly free", to allow two free

Predictive Analytics
Predictive Analytics: The Power to Predict Who Will Click, Buy, Lie, or Die is a
good entry–level book into the realm of analysis based on gathered data. The
terminology used is not technical. The writing is humorous, optimistic, and engaging.
The content is eye–opening, insightful, terrifying, and thought–provoking –
simultaneously. Being both informative and enjoyable, the writing style reminded me of
Freakonomics in many ways. Graphic devices such as flow charts, cartoons, diagrams,
data tables, and other illustrations made the information easier to understand. The author
incorporates case studies, anecdotes, literature, quotes, theory, popular culture and other
elements to enhance the entertainment ... Show more content on Helpwriting.net ...
Corporations are observing, gathering, and analyzing our buying
patterns in order to determine our future decisions. This information is used to decide
how to customize advertisements to particular groups of consumers. Insurance
companies based premium rates on accident predictions. Creditors determine the
likelihood of missed payments in order to adjust interest rates.

In an attempt to market baby products, Target famously acquired new customers
by examining the probability of women who may become parents in the near future, and
targeting their specific needs.
In 2008, I was unaware that Netflix offered $1 million to any person or group who
could improve the ability of the company to predict the preferences of customers by
atleast 10 percent. At the time, they had accumulated 100 million ratings from 500,000
subscribers. As the result of their crowdsourcing campaign, 5,169 teams turned in 44,014
entries. Of the two entries free of programming errors that met the criteria, the award
went to the group that submitted 20 minutes earlier. The final product was a combination
of many algorithms to create an "ensemble model." Ensemble models are able to decide
which models are appropriate to use in specific situations. According to the author, these
techniques can generally add between 5 percent and 30 percent to

Travel Agency
Chapter 1
Introduction
Hospitality Industry is dynamically growing in the recent years, not only in the number of tourist but also the number of it's different fields. One of
these is the expansion of Travel Agencies. Travel Agency is one of the service intensive industries and indispensible among thetourism business. But
what is the specific role of travel agency in the hospitality industry and how does it affect the whole industry.
Travel Agency is defined as a retail business selling travel–related products and services to customers on behalf of suppliers such as airlines, car rentals,
cruise lines, hotels, sight–seeing tours and package holidays. When we say Travel Agency they are the one who can assist you in planning your trip...
To the Travel Agencies– This research will help to promote Travel Agency as the readers become aware of the important role of it in the Hospitality
Industry.
To future researcher. The proposed study will benefits and help the future researcher as their guide. The study can also open in development of this
study.
To the Tourism Industry– The result of this study can provide recommendations on how to evaluate the performance of a certain Travel Agency in
accordance to marketing the tourism industry.
Statement of the Problem:
This research intends to investigate the role of a Travel Agency in the Tourism Industry. 1. What are the characteristics of a travel agency. 2. How
does a travel agency helps in marketing the tourism industry. 3. How does tourism Industry depend on travel agency. 4. Which aspect of tourism
industry and travel agency do they relate to each other. 5. What is the advantage of booking in a Travel Agency compare to online–booking.
Conceptual Framework

I named this Conceptual Framework as the "The Descriptive Concept". This research will show the characteristics, benefits, and the importance of a
Travel Agency; it's performance in the previous 5 years within the area of Malolos; it's competitors and threats; and will also show how the Tourism
Industry will become if without Travel Agecies. This facts will show us the significant role of the Travel

Intro Marketing Essay
Valuejet 592–Case #1
5. A. Describe the environment, as viewed by Michael Porter's model of competitive forces, that Valuejet was trying to compete in. consider
competition, suppliers, customers, new entrants, substitute products? The five competitive forces that shape strategy are competition, suppliers,
customers, new entrants, substitute products. Michael E. Porter demonstrates how the five competitive forces can be used in any industry. The results
from all five forces not only look at the narrow aspect of competition rivals but as well as broader aspect of competitive interaction within an industry.
These five competitive forces can also be used in the case of Valuejet. Competition within theairline industry is highly ... Show more content on
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However, lately subcontractor has been put in the spot light because of their lack of responsibility.
b. What was ValueJet's competitive advantage? Valuejet competitive advantage was its cost
–cutting that range from the pilots salary to the mechanics.
By Valuejets decreasing its operating cost, which therefore decrease its ticket prices, and helping their airplanes tickets to be sold–out. Making Valujets
a popular choice for consumers for air travel and as well as to investors making ValuJet stock one of the most desired stock on the market.
B. What position in the ValuJet organization did Sabretech fill, why was this a problem? If this were your company would you have used them?
ValuJet hire Sabretech, owned by Sabreliner, and licensed by the FAA to perform critical work. If I was a manager for this company I wouldn't of hire
Sabretech. By looking at Sabretech I can see that they were lacking an ethical structure. A Structure that should represent various systems, position, and
programs of a company to encourage and support ethical behavior. Such as whistle–blowing an employee disclosure of illegal, unethical practices. By
encouraging whistle–blowing employees would not delay in telling regulatory agencies. Perhaps in helping avoid any future tragedy like this one.
C. Can you generalize the about the Ethical/Value problem created by communication processes between the FAA, NTSB, Sabretech, and

Marxism : An Overview Of Marxism
Marxism: An Overview Marxism is comparable to Capitalism. Like Capitalism, Marxism strives for the profit–motive. Capitalism is driven by the
continuous desire to increase capital (Ott & Mack, 2014). This means that every service exists only to produce profit. Marxism on the other hand
produces two classes. The first are owners, and the second are workers. In the case of this paper we will simplify this and categorize the workers as
consumers. The Ellen DeGeneres Show is a prime example of Capitalism. As entertaining and popular as the show is, there are a lot of factors that play
into the production of the show. We will now examine these factors in depth.
Concentration and Conglomeration
When watching The Ellen DeGeneres Show, it's hard to realize all the powerhouses, money, and subsidiaries that go on behind the scenes. The Ellen
DeGeneres Show debuted on September 8, 2003 ( (Wikipedia, 2015) and today is in its twelve season of production. The show is owned and operated
by Time Warner. Time Warner is one of "The Big Six" media giants in the United States. They rank number 156 on Forbes World's Biggest Public
Companies (Forbes, 2015). Under the broadcasting and cable industry, Time Warner came in third, just behind Comcast and Disney. Time Warner is
broken down into three segments: networks, filmed entertainment, and publishing (Forbes, 2015). Under the filmed entertainment segment is
Telepictures. Telepicture's parent company is Warner Bros. Entertainment Inc. which is

Netw600 Capstone Paper
NETW600 Telecommunications Capstone Table of Contents Executive Summary3 Project Background3 Industry3 Trends and Projections4
Competition5 Strength5 Weakness5 Opportunity5 Threats5 Problem and Definition6 Problem 1: Infrastructure6 Problem 1.1 Cabling6 Problem 1.2
Disaster Recovery6 Problem 1.3 Equipment Life Cycles6 Problem 2: Security7 Problem 3: No Internal VoIP7 Problem 4: Inability to Switch to
Telecommute Employees7 Project Overview8 Goals & Objectives8 Assumptions9 Identification of Issues & Requirements10 Findings and
Recommendations14 Budget Requirements14 Recommended Approach – Telecommute14 Alternative Approach 1– High Availability (On–Site)...
can create flexibility, better customer service, and increased productivity. This will also create a home–based virtual office environment. This will help
with employee retention, especially those that are experienced and skilled. Travel Agency, Inc. ultimately wants to move to a leaner and smaller
footprint to save costs and to help service their customer base. However, to do this, Travel Agency, Inc. will need to overhaul their network to meet the
requirements of a telecommuting business model. This business model will ultimately serve to help Travel Agency, Inc. grow and thrive in this highly
aggressive and competitive market. Project Background Industry Before the days of the Internet, if a family wanted to travel to a far–off, exotic locale,
they would have to either find a local travel agent or call a travel agency and plan their getaway. In the 1990's, the Internet became a staple of
everyday life and began entering many homes. As the availability of the Internet increased, so did the services available to clients. With the increasing
availability of the World Wide Web the travel industry found itself faced with revolutionizing changes. All of the tools that were once solely available
to travel agents now became readily available to anyone with access to the Internet and a search engine. Websites quickly formed around the idea of
providing consumers with quick vacation planning ideas at low costs. Getting

Analysis of Tourism Industry
Travel Agency & Services Industry Analysis Report
Introductory Paragraph engulfing entire summary of paper The Travel Agency and Services Industry comprises of businesses that are primarily
engaged in acting as agents in selling travel, tour, and accommodation services to the general public and commercial clients. The products and services
that are primarily sold in this industry are travel accommodations such as domestic and international airline, railroad, vehicle, and cruise reservation;
packaged tour experiences and activities; and lodging reservations in hotels and various types of resorts.[i] The first travel agency was established in
1758, with the first modern agency that packaged tours and had relationships with the individual ... Show more content on Helpwriting.net ...
The online travel agency area is very competitive. The barriers to entry for this area are very low and the level of regulation is very light, so there a
ton of companies in this market. The top six competitors make up 67% of the market share, some of which will be discussed and analyzed further; the
remaining 33% of the market share is comprised of the various other websites. The top players in order are: American Express Company, Carlson
Companies, Expedia Inc., Priceline.com Inc., Sabre Holdings Inc., and Travelport. [v] American Express is a global travel, financial and network
services company. The Global Travel Services segment of the company operates their travel services through American Express Business Travel,
which has a focus on corporate clients of any size. In 2009, they had 26 billion dollars in global travel sales. They have their own network and
partnerships links with other companies. Their travel solutions are offered online and offline, with about half of their sales through each. American
Express has grown from commission–based fee model to a fee–for–service model.[vi] Information technology has helped them to enhance their
customer service greatly. They

Planning Your Next Holiday? Plotting Your Getaway
Planning your next holiday? Plotting your getaway can be stressful and if you are doing it while juggling work and family life, it might make you
sweat more than the summer heat. However, technology has made our travel planning much easier and travel agencies have improved the services they
offer for paying customers. If you want a bit less stressful holiday planning experience, then we recommend taking advantage of the following five
travel agencies and apps.
1. Jetsetter
Jetsetter is a perfect travel agency website, which also offers a sleek iOS app you can use. The app makes booking your stay easy, as you don't need
to fill out complicated forms and questionnaires in order to start using the app. Furthermore, the selection of holidays available is impressive. You
can view trips based on your preferences. For instance, if you'd love to book a ski holiday for the winter, head down to the Snow Seekers section.
Naturally, you can also view your options based on budget or the dates you are travelling in.
Finally, you might want to join up with the Jetsetter Now membership program. It offers members discounts of up to 60% on last–minute bookings. If
you like to leave your weekend getaways to the final minutes, then with this app you won't pay a premium price for being slow!
2. Expedia
If you are looking for reliable travel agency to take care of your needs, then Expedia is worth checking out. You can pick complete packages or simply
create your own package from different

Worldwide Telecommunications
ANNOTATED BIBLIOGRAPHY: WORLDWIDE TELECOMMUNICATIONS Annotated Bibliography for Cultural Changes Inside Worldwide
Telecommunications Pawny Abbasy, Jason Blanchard, Angela Zelandi University of Phoenix Essentials of College Writing Instructor: David Soyka
Carte, Penny and Fox, Chris, (2004), Bridging the Culture Gap: A Practical Guide to International Business Communication, Library of Congress
Cataloging–in–Publication Data, Retrieved November 17, 2006 from: http://www.amazon.com/gp/reader/0749441704/ref=sib_dp_top_toc
/002–9731822–8892040?%5Fencoding=UTF8&p=S009#reader–page Carte and Fox bring about many issues that come to surface while working with
people of all different races and backgrounds. Although teaching you to... Show more content on Helpwriting.net ...
The companies want to use the same pay structure across borders regardless of local practices. A new study that was done by Mercer Human Resource
Consulting shows that between the U.S.–based multinational companies, 63% use the same long–term incentive vehicles. In addition, 59% of them use
the same grant values across all worldwide locations. Multinational based companies in Canada and Europe are even more likely to apply the same
vehicles and values across all geographies. Heffernan, Margaret, (2006), The Sound of Three Hands Clapping, Mansueto Ventures LLC, Retrieved
November 16, 2006 from: http://www.fastcompany.com/resources /talent/heffernan/071305.html Heffernan discussed the new challenges faced by
businesses when a multicultural environment is introduced. She emphasizes the fact that the traditional classroom teachings just doesn 't cut it, it takes
experience. A company with trained and experienced leadership can operate beyond the barriers that may develop within a multicultural environment.
Properly prepared management can guide everyone towards a common, collective purpose. The techniques taught by a company named Three Hands,
helps these types of companies leave those obstacles by the way side and strive towards a

The Discount Travel Websites Of Kayak.com And Sidestep.com
With the country in the financial shape that it is presently in, consumers are looking for any and every way to save a buck. Therefore, thoughts of a
recession on the horizon makes travelers reconsider their summer vacations. This brings up methods that families and the like can still have some form
of vacation. Enter the discount travel websites of Kayak.com and Sidestep.com. Before making a comparison, it is best to take a look at both sites
individually. Kayak Kayak.com is a website that enables potential travelers the opportunity to search for flights, hotels, cars, and cruises from one
convenient site. This eliminates the need for a consumer to visit multiple sites to gather this information. It also offers deals that are available for
users to take advantage. One is able to look at pricing for any flight available to a destination, and is able to check the price for it on several different
sites, including Orbitz, CheapTickets, and even the airline itself. This site offers a listing, a matrix, and a chart in which to view the selected flights.
For hotels it offers a listing, a map, or photos. The other unique thing about the site it that it has sliders allow one to move them left or right to narrow
the options. One also can remove check marks to omit specific carriers or star rating from the search results. The one downside of using this for flights
is that it does not include Southwest Airlines in search results. Sidestep Sidestep.com is another website that

Business Plan For Adventure Travel International (ATI)
International Travel Agency Business Plan
Executive Summary
Adventure Travel International (ATI) will begin operations this year and provide adventure and sport/travel packages to people in the Pacific
Northwest, specifically the greater Woodville area. An opportunity for ATI 's success exists because the national tourism and travel industry is
growing at 4%, and adventure travel at 10% annually. Further, the Woodville adventure travel market is growing at least 12% annually and there are
no providers who specialize solely in adventure travel in the greater Woodville area. ATI is poised to take advantage of this growth and lack of
competition with an experienced staff, excellent location, and effective management and marketing.
The ... Show more content on Helpwriting.net ...
ATI 's most important target customers, however, will be married couples, ages 25–35, with children and household incomes over $50,000.
The Woodville area, like much of the Pacific Northwest, has a large concentration of outdoor recreation enthusiasts. These health–conscious individuals,
couples, and groups interested in popular adventure sports, such as skiing, kayaking, trekking, etc., are ATI 's primary customers. ATI 's target market
is an exploitable niche, and ATI will provide a specialized and thus differentiated service.
ATI has established relationships with providers of travel–related products and services. Two major airlines have been selected as our primary ticket
providers in part because they do not cap the agent 's profit on tickets. This allows us to capture the 10% margin on ticket sales that was for many
years the industry standard. Market research has enabled us to identify and establish working relationships with service providers around the world.
ATI has been able to identify opportunities to capture margins of up to 25% from certain parties. Sourcing will be continuously evaluated. ATI will take
advantage of trade shows, travel industry publications, and other sources of industry–related information to monitor the quality of its offering.
ATI has a number of major competitors that the company will seek to acquire market share from. They are: Rollins & Hayes; Sundance Travel; Global

Online Hotel Booking System
Congratulations! You may now proceed to Chapter 2 and 3. Find time to visit me in the office for further consultation for the better improvement of
your research.
Chapter 1
INTRODUCTION
Situation Analysis "If you want to impose change into something, you have to evaluate first where it stands at the moment. That's the only way you
could completely understand the needed improvement."
As you walk in the lobby, embrace the warm welcome and smiles of the staff and feel at home. From friendly and courteous staff to upscale and cozy
accommodations, Paiko Shores Beach Resort and Spa will meet your expectations.
Paiko Blue Waters Beach Resort and Spa is a good get–away for people who want to relax and have fun in the beach. Play and enjoy ... Show more
content on Helpwriting.net ...
The Check–in Date is where the guest may check in a specific date. Check–out date is the date depending how many nights the guest may check.
The combination of associated Computations and Algorithms, the System should compute for accurate Units Availability in that specific range of time.
Reservation is the process where the guest selects their unit of choice, register and pay their bills. As part of the security feature, the system should
secure the reservations, guests' information and credentials. The reservation is more interesting and informative when it will notify the guests via
Electronic mail (Email) and Short Message Service (SMS) with additional details for the convenience and user friendliness.
Research Paradigm
Figure 1 illustrates the steps to be undertaken in the study "Online Virtual Map of DMMMSU."
Input includes the data that will be gathered which are very essential for the furtherance of this research. It contains the current status of Paiko in

terms of domain, products and services offered, and facilities. In this stage, accuracy of the data to be gathered is really necessary for it will be the
basis of the entire process of the system that will become the output of the proposed Online Booking System of Paiko.
The next phase will be the process. The researchers will

Case Study 2 Essay
Airline Distribution Systems in 2013: A Case Study Embry–Riddle Aeronautical University Worldwide Abstract Airline distribution systems are
undergoing a dramatic change in the way airline tickets are distributed due to the influence of different factors such as new technology, low–cost
demands, and the changing needs of travelers. This paper will discuss those factors and discuss Global Distribution Systems (GDS) and what
advantages airlines would gain from being in control of ticket distribution. The strengths and weaknesses of such systems will be discussed and a
government report will be reviewed throughout. Finally, two websites will be researched as to their successfulness and ease of use for customers. The
two airlines for... Show more content on Helpwriting.net ...
(Koenig, 2011). The justice department has clearly stepped into the mix by investigating claims of monopoly power and anti–trust. Only
announcements of such investigations have taken place with no more real information being handed to the public. American and US Airways have
both filed lawsuits against the global distribution giant, Sabre (Koenig, 2011). Sabre was actually created by American Airlines but later spun off as a
separate company (Koenig, 2011). American also sued Travelport for using monopoly tactics and burying their flight information (Koenig, 2011). With
Travelport accounting for nearly $2.7 billion of American's ticket sales last year, it is hard to see where the complaint lies yet American is intent of
wrongdoing and is asking for government assistance through lawsuits (Koenig, 2011). Government institutions try to protect consumers and smaller
companies in tourism by imposing anti–discrimination and anti–trust regulation to ensure that real information is presented and competition levels
remain satisfactory (Beatrice, Cezar, & Alexandra, 2013). Industry Airlines and independent travel agencies were amongst the first to take
advantage of the marketing and sales opportunities the internet provided (Borenstein, & Rose, 2013). Airlines saw the internet as a way to bypass
the traditional sales channel of travel agents in order to gain

Development For An Adolescent Heading Into Young Adulthood
Socioemotional development for an adolescent heading into young adulthood can be a very complex and difficult stage to grasp and to fully
understand especially if they are gay, lesbian, bisexual, or transgender (LGBT). Having emotions of affection towards someone of the same–sex can be
quite confusing when you are coming into adulthood. Many questions and many more emotions arise when trying to deal with the situation. Now,
throw in some religion and what do you get? Chaos, fear and even more confusion. One man and one women is how it always supposed to be,
right? Am I going against what the Bible says or even how I was raised? What do I do? What would my friends and family think? WHAT ABOUT MY
PARENTS? Should I "come–out" or keep this a secret? As an adolescence raised in a society that is well–known for its traditional values of only one
man and one woman, they begin to question and challenge the very existence of those values as they come into early adulthood. In today's society,
LGBT adolescences' coming into young adulthood are becoming more exposed to discriminations against LGBT such as those of North Carolina's new
anti–LGBT law or the even more extensive bill that was recently passed in Mississippi that would protect and encourage business owners in the state to
discriminate against people of the LGBT community. How would this effect a young LGBT adult coming into the workforce? For my Signature
Assignment, I will be focusing on the socioemotional development on

E Commerce Retailing And Services Essay
E–commerce Retailing and Services 1.Describe three techniques retail merchants use to integrate their online and offline sales channel beyond having
an online store. The offline retailers diversify their marketing strategy to succeed on the web. Consumers use computers, tablets, and mobile devices to
find the lowest–cost products and to complete a retail transaction. Thus, the retailers have developed a marketing strategy to integrate the online and
offline experiences. The three techniques that the retail merchants use to integrate their online and offline include the interactive kiosks; online order
of in–store pick–up or home delivery; online order with in–store returns. The self–service retail kiosks use a numerous of methods that include the
interactive products' location in the store, the mobile–friendly payment methods, and the remote location. First, the kiosk has a large screen that allows
the users to interact directly with the store website and to locate the products in the store. Second, the kiosk allows the user to scan their products and to
make payment via the mobile devices. Finally, the system gives customers the opportunity to reserve the transaction through the website and complete
through the in–store kiosk. Consumers order the product through the website and pick it in the store. Moreover, they can buy the product through the
web and receive it via home delivery. In the same convenience, customers order the product through the website and return it to

Swot Analyses for Tui
Porters five forces for Expedia
Chapter 1 – American Airlines * PEST Analysis
The utilization of a PEST analysis with regard to American Airlines takes into account the political, economic, social and technological (NetMBA,
2004) environment the industry is embroiled in and how this has, is and will threaten to impact its operations and profitability. It must be remembered
that the number of possibilities concerning macro–environmental aspects is almost limitless, thus concentration will be paid to those areas perceived to
have the highest impact. * Political
The political stability of the United States was severely shaken by the terrorist events of September 11, 2001, and this directly resulted in a
catastrophic drop in ... Show more content on Helpwriting.net ...
In the airline industry the excess supply has been attacked by low–fare carriers who have continually gained market share.
–––––––––––––––––––––––––––––––––––––––––––––––––
Top of Form
Order Now. It takes less than 2 minutes. 1. * Name 2. * Email 3. * Phone 1. * Your essay question
(please give as much detail as possible)
Bottom of Form * Buyer Power
The airline industry suffers from oversupply as well as fixed costs which served as the foundation for low fare carriers who offer no frill flights in
return for discounted fares. This approach effectively pulled the casual traveler and spread to frequent travelers and some classes of business travel for
companies seeking to cut costs. Buyer demand is re–shaping the airline industry as a result of these options. * Supplier Power
In terms of this category, fuel is the single largest airline cost expenditure item which affects all firms equally. Low Fare carriers by eliminating frills
lower their per flight operating costs which have and is attracting scores of travelers to their fold. * Barriers to Entry / Threat of Entry
Traditionally, the high cost of entry in the airline industry reduced the treat of entry by competitive companies. However the business model offered
by low fare carriers exploited the lower end segment of the market via price and provided a foundation for

How Business Dynamics Evolve Over Time
If we are to fully understand competition within a market, we must identify how business dynamics evolve over time and know the conditions that
encourage or deter entry within a market. Entry is defined as the beginning of production and sales in a market (Besanko et al), with new firms
incentivised to enter by the potential profits available within an industry. However this threat of entry is limited through the structural and strategic
barriers embedded in the market, which limit the profitability of newcomers within an industry.
'A barrier to entry is an advantage of established sellers in an industry over potential entrant sellers' (Bain, 2008). When observing the Americanairline
market it is clear that there are substantial barriers ... Show more content on Helpwriting.net ...
Timothy Dunne supports this in his affirmation that typical greenfield entrants don't usually last 5 years within a market due to the assertion that
survival and growth go hand–in–hand; new firms will have to source the capital to support expansion, which proves difficult when new airlines can't
access enough market share to be profit–making.
The structural barriers to entry within the airline industry extend to significant sunk costs that new firms must overcome in order to operate profitably.
Sunk costs are defined as an element of capital that is irretrievable on exit (Besanko et al). For PEOPLExpress to operate within the industry they
would have had to acquire the necessary specialised capital equipment to provide the service (aircraft), government licenses, R&D into how to
increase efficiency and advertising in order to attract demand. These extensive costs prove to be a big risk to any potential entrant, as there has to be
some assurance that the 'posentry profits' made post–entrance will exceed the fixed and variable costs of providing the service.
Furthermore, the contestability of the airline market is also determined by the extent to which incumbent firms benefit from the natural cost advantages
of Economies of Scale. Established firms within the market can operate at/beyond the Minimum Efficient Scale (Besanko et al) thus giving them a
substantial cost advantage over small entrants. These incumbents benefit from their reputable status within the

Comparing Formula 1 And NASCAR
There are several differences between IndyCar fans and fans of other motor sports. There are two main competitors within motor sports that have a
large and loyal fan base: Formula 1 and NASCAR. Formula 1 is an open–wheel motor sport that races exclusively on open roads. With respect to
IndyCar, Formula 1 has more of a global appearance and appeal. Formula 1 hosts races in countries such as Australia, Brazil, and Japan, while
IndyCar has most of its races held in China, Canada, and the United States. Formula 1 is designed to attract more than just the western half of the
hemisphere. With its large races in countries on the other side of the Pacific Ocean, Formula 1 is able to capitalize on markets of people who are
interested in motor sports. NASCAR is the obvious other competitor of... Show more content on Helpwriting.net ...
Randy Bernard was a leading Professional Bull Rider and was able to transmit some of the excitement from PBR into open–wheeled racing. Randy
Bernard made marketing IndyCar a top priority of the company and succeeded in bringing in a new fan base and creating excitement for the company.
Mr. Bernard used mass marketing to invite in fans who were not yet fans of IndyCar. IndyCar became associated with well–known sponsors.
Coca–Cola, Orbitz, and the National Guard all drew in new customers and fans for IndyCar through their own marketing ventures. IndyCar fans are
attracted to big events. They tend to want bigger. While NASCAR has been able to hold large events and increase fan turnout over the years, IndyCar
has been able to do the same. Its fans are attracted to more than just motor racing. Having other events like beach volleyball, wine tasting, and live
concerts by celebrities, IndyCar fans have been able to get more than one experience at an event. This type of mass marketing attracts fans of not only
motor–racing, but other sports and entertainment (Ferrell & Hartline,

Porter's 5 Forces on Orbitz
Report 3: Organization Structure and Strategy of Orbitz Worldwide, Inc. (OWW)––––––––––––––––––––––––––––––––––––––––––––––––– Orbitz
Worldwide Inc. (NYSE: OWW) is a leading global online travel agency (OTA) that uses innovative technology to enable leisure and business
travelers to research, plan, and book a broad range of travel services. Orbitz owns and operates a portfolio of consumer brands that includes Orbitz,
CheapTickets, ebookers, HotelClub, RatesToGo, the Away Network, and the corporate travel brand Orbitz for Business. Orbitz has 800 employees in
their Chicago headquarters and 1,500 employees worldwide with offices in 20 countries. In this report we discuss the organization structure of Orbitz
from a strategic perspective.... Show more content on Helpwriting.net ...
Most of its functional groups have come from acquisitions of stand–alone websites. However, with components of a divisional form structure and a
machine bureaucracy in place, Orbitz has to make sure that it isn't duplicating efforts in different divisions. For instance, Orbitz's' demand strategies
focus on increasing brand awareness and marketing. In Orbitz's current structure, there is a marketing function, but also marketing teams that sit within
the Partner Services division doing product marketing, as well as with the separate website divisions (ebookers and Orbitz for Business). As long as
there is strong communication, this might not be an issue, yet Orbitz could still try to find ways to capitalize from economies of scale and consolidate
these duplicate departments. Recommendations for an Improved Organizational Structure With Orbitz's dipping stock value and net profit margins, is
competing against highly innovative online travel agencies, including Expedia, the winner of World's Most Admired Companies in Fortune 2011, and
Priceline, the most profitable company for the last two years in OTA. Thus, to enhance its profitability, Orbitz needs to work with the suppliers for
preferential treatment and lower prices, increase the traffic on its various sites, raise booking conversion rates, and expand its market globally offering
services in more countries. Orbitz needs to consider three major steps

Case Study : American Airlines, Inc.
Karla Reigosa Dr. Jim Farah August 19, 2017 Case Study American Airlines, Inc. Founded in the 1930s, American Airlines (AA) is the world
recognized airline company and is headquartered in Fort Worth, TX. Before 2013, AA ran under three carriers; American Airlines, American Eagle
and American Connection, and with these three carriers they were in over 260 airports all over the world and operated in more than 50 countries
and territories while maintaining an average of 3,500 flights a day. It 's difficult to think of this as a possibility that the largest airlines known in the
United States had to file bankruptcy but a deeper look into how it lead to this should be able to clear and help us understand. In the first 25 years of
AA 's... Show more content on Helpwriting.net ...
AA proposed a solution but it required to push out the GDS. The current problem was that AA paid the GDS and the GDS would then pay the
OTA (online travel agent). The proposal was to cut down on distribution costs charged by GDS 's and directly negotiate with the OTA 's through
direct cost. In 2011, AA had to file a lawsuit against SABRE, Travelport, and Orbitz. Travelport and Orbitz were dismissed but SABRE continued
through trial. Within the year, SABRE settled with an amount to AA and renewed contracts for multiple years. We 'd think that this would have
helped AA but in 2011, they filed bankruptcy. On December 9, 2013, the American Airlines Group was formed. This was a merger between
American Airlines and US Airways. This instantly doubled the flights a day and increased the number of airports which gave it an average of
about 6,700 flights a day and a little over 300 locations along with adding 968 operated aircraft 's The merger aimed to yield $1.5 billion in terms
of added revenue and costs savings a year. So why the merge? AA was in bankruptcy and under the Chapter 11 bankruptcy protection, this could
really help them out. By doing this, AA would officially become the largest airlines in the world and with this, came to a few lawsuits to stop this as
many lawyers argued that AA would become a monopoly. So far, American has been able to find a way to stay afloat and the merger was the best way
to get out of the bankruptcy

An Online Global Hotel And Travel Business
Priceline is an online global hotel and travel business that is a part of the travel industry, and it is made up of five primary brands: Booking.com,
Priceline.com, Agoda.com, KAYAK.com, and Rentalcars.com. They also conduct business in over 180 countries and territories in Europe, North
America, South America, the Asia–Pacific Regions, the Middle East, and Africa (Priceline.com/Investor Relations). The travel industry consist of
businesses that sell, book, and arrange travel, tour, and accommodation services for the general public and commercial clients. The industry also have
access to companies who primarily engaged in providing travel arrangement and reservation services that include online–only booking systems
(IBISWorld.com; Brennan 2013; Industry Definition). The primary activities of the travel industry includes: travel tickets retail and reservation, tour
retail and reservation, and accommodation retail and reservation. In addition, the major products and services of the industry are: international airline
travel reservations, domestic airline travel reservations, cruise reservations, tour and packaged reservations, lodging reservations, and vehicle rental
reservations (IBISWorld.com; Brennan 2013; Main Activities). The major players of the travel industry are:American Express Company, Expedia.com,
Carlson Company Inc., and Priceline.com, and it falls into the category of a consolidated industry.
The travel industry is a consolidated industry because the eight

A Report On Tourism Market
With the gradual increase of income and a substantial increase in the emphasis on tourism and leisure, and the residents ' demand for tourism travel is
growing rapidly. The mobile Internet can ensure the website user use the online travel service anytime, anywhere, which greatly expand the online
travel market space and become strong incentives of the online travel market. In recent years, the mobile terminals of online travel market grew rapidly,
promoting capital enthusiasm and industry innovation, after a certain level of maturity, the mobile terminal will provide a solid foundation for the
rapid development of the O2O tourism market.
First, holiday tourism market share has a substantial increase in the online travel market. Currently, ticket booking and hotel reservation service are the
main revenue net business section for business tourism market. Flights market is more mature, because ticket is a higher homogenization tourism
product, while airlines have already built perfect online ticketing system. In recent years, Airline company strengthen the direct marketing efforts, the
ticket agent commission rate decreased speedily, the growth size of future ticket booking market is limited, the proportion of the overall online travel
market shows a slow decline. In the hotel Reservation market, different hotels offer different service experience, and the rate of commission level is
high. Meanwhile, a large number of small hotels and other accommodation providers have not yet

Travel Industry : International And Domestic Visitor Essay
In 2015, international and domestic visitors in the United States generated 2.1 trillion dollars of economic output, 947.1 billion of which was in
direct travel expenditures. 8.1 million jobs in the United States are directly supported by the Travel Industry, which represents one out of 9 jobs in
the nation. The number of Americans taking international trips for leisure has increased from 44,619 thousand in 1990 to 68,176 thousand in 2014,
and spending in 2014 from Americans and foreign visitors inside the U.S. reached 928,078 million dollars. In 2015, 73,997,139 American Citizen
departures towards international destinations were recorded, a record which represents a 7.7 percent increase from 2014. The travel industry is a
matter worth studying, representing a key part in the American economy and the lives of millions of Americans. It is undeniable that the travel
industry has been evolving in the past few decades with the advent of personal computer technology and the creation of the internet. Since 1999,
98.4% or more of travel agencies have been able to issue e–tickets for plane flights, and total online travel sales rose quickly from 400 million dollars
in 1997 to 15.4 billion in 2000. In 2014, transportation represented a fifth of the total e–commerce revenue. In this paper, I will introduce the concept
of rationalization, describe the rise and evolution of the online travel industry, describe how the travel industry's evolution into an online–centered
industry fits the

Budget Rent Analysis
I managed 5 departments with Budget Rent a Car of Atlanta including Reservations Office, Car Control, Rates and Structure, Customer Service and
Airport Manager. Budget of Atlanta is one of the busiest airports in the world and we processed over 1000 rentals a daily and. In less then 1 year I was
promoted 4 times to different levels of management. My motivation and willingness to learn new things help with my ability to move up.
As the Reservations Manager and Rates and Structure Manager I was responsible for making sure all rates and codes in the reservations system
such as Wizard and Sabre were correct and competitive with other rental car agencies. I compared our rates with travel websites such as Orbitz and
Priceline to make sure we had lower rates. I would check to ensure rates were completive and matched with the availability of the cars we had
available for rent.
I would evaluate and apply new concepts to adjust to the rapid changes in daily ... Show more content on Helpwriting.net ...
Supply and demand was always a problem so I worked daily to solve problems regarding the number of reservations versus the number of cars
available. This required upgrading to another vehicle class and using data to assign cars based on availability. There were times where circumstances
were beyond my control and I would have to come up with solutions. As one example, I handled service disruptions around 9/11/2000 when all
flights were grounded. This required me to find creative solutions for clients. With the demand for rental cars high we ran out of vehicles. I helped
organize a van program where we drove in a general direction up and down the east coast and helped people at least get to the cities they were trying
to get to. I was given an award by Budget Rent A Car Corporation for outstanding customer service for going above and

The Global Online Travel Agency
Orbitz Worldwide Inc. (NYSE: OWW) is a leading global online travel agency (OTA) that uses state–of–the art technology to allow leisure and
business travelers to research, plan, and book a wide range of travel services. Orbitz maintains and operates a group of consumer brands that includes
Orbitz, CheapTickets, ebookers, HotelClub, RatesToGo, the Away Network, and the corporate travel brandOrbitz for Business. In their Chicago
headquarters Orbitz has 800 employees and 1,500 employees worldwide with offices in 20 countries
Orbitz was initially created by a group of leading U.S. airlines in 1999 to take part in the quickly growing online travel industry. The airline investors in
Orbitz comprised of American Airlines, Continental Airlines,Delta Air Lines, Northwest Airlines and United Air Lines. The Orbitz website was
introduced in 2001. In November 2004, Orbitz was bought by Cendant and undertook responsibility for Cendant 's domestic online travel business,
which included CheapTickets, a leading online travel brand directed on the value–conscious traveler, and for Flairview Travel, which managed the
international online hotel websites HotelClub.com and RatesToGo.com. In February 2005, Cendant bought ebookers, a leading international online
travel brand with an online existence in 13 countries in Europe. Orbitz Worldwide was formed through the blend of Orbitz and the online travel
benefits of Cendant 's travel distribution services division and became a public company in

Strengths And Weaknesses Of Sabre
2.2.3 Competitors
2.2.3.1 Sabre
Sabre is US market leader and offers a wide range on airline IT products. Its strategy focuses on acquisition and partnerships in order to release new
solutions quickly. Furthermore, they are re–packaging their products to offer bundled booking tools for an attractive prices. Sabre has created a positive
reputation for its approach to innovation (with some justification) and this has helped to boost its relative (to the market) share valuation.
The main strengths of sabre is their brand, US market position, large focus on traveller centric solutions and a strong marketing strategy. Whereas their
weaknesses is rather small global penetration, IT outsourcing, lengthy legal issues with AA in the US, large debt since buyout and very US mind set.
2.2.3.2 Travelport ... Show more content on Helpwriting.net ...
Sabre is second with 28%, and Travelport has 25% of market share. Amadeus has been progressively gaining market share, mainly from Travelport,
over the past 14 years, whereas Sabre has maintained its share over this period. The reason for Amadeus increasing market share can be due to the
higher investments in R&D, paying debt and better positioning in emerging markets. Source: seekingalpha.com, 2015
As the matter of fact in 2013 Amadeus invested в‚¬505 million in R&D to research and develop technologies for use in the travel sector. This
represented 16.3% of Amadeus revenues. Furthermore, Amadeus total R&D investment between the years 2004 and 2013 was almost в‚¬3 billion,
playing a significant role.
In terms of share price, Amadeus has also the strongest position.
AmadeusSabreTravelport
в‚¬37.66в‚¬25.65в‚¬13.37
Source: euroinvestor.com, 2015
It important to highlight that Amadeus share price has decreased significantly from в‚¬41.38 in 02/06/15 to в‚¬35.30 in 09/06/15 due to the Lufthansa
announcement of strategy change and introduction of surcharge of в‚¬12 for bookings made though

Thesis On Deskilling
In this essay, the topic of deskilling will be discussed and Braverman's thesis will be critically analyzed. The occupation of a travel agent will be
focused upon in this essay as well as the effects of deskilling within this occupation will be highlighted. Upskilling and the lack of emphasis
Braverman puts on the topic will be briefly examined. Views of Marx, Weber and Durkheim on the topic of deskilling will be included.
Deskilling is the process of labour division and development of technology which has led to the decline of an individual's scope to work specialized
or general tasks. It is through new forms of science and technology which are able to serve as capital. This has come about due to capitalism and it has
caused individuals ... Show more content on Helpwriting.net ...
The job growth for this occupation is much faster than the average for any other as the demand is driven by the growing popularity for mobile devices
and ecommerce such as online travel bookings (Web developers: Occupational outlook handbook: U.S. Bureau of labor statistics, 2015). Within this
profession, upskilling can be seen as growth within the job market for this occupation has been increasing. Machinery and automation may have
eliminated many jobs, but it has also created other jobs that pay higher wages. One of the U.S.A faces a great challenge of having to prepare its
labour force for the massive upsurge of knowledge–based jobs leaning towards fields such as science, technology, engineering and mathematics
(Auerbach, 2014).
Upskilling is something that Braverman did not place any importance upon and failed to recognize that skilled workers still existed, and that it was
the number of skilled jobs available that were reducing. Unskilled workers often became deskilled whilst skilled workers experienced a large amount
of upgrading, therefore being upskilled (Thompson,

Rydth Essay
THE MERGER OF AIRTRAN BY SOUTHWEST AIRLINES:WILL THE ORGANIZATIONAL CULTURES MERGE?
Southwest's merger with AirTran, valued at over US$3 billion, makes Southwest the fourth largest American carrier. The merger increases Southwest's
presence in a number of major cities, most notably New York (LaGuardia) and Washington D.C. (Ronald Reagan National Airport). Thanks to AirTran,
it now flies into the coveted Atlanta's Hartsfield–Jackson Atlanta International, the world's busiest airport, along with a number of international
vacation destinations such as Aruba,
Puerto Rico and the Bahamas. Southwest has grown organically, acquiring only two other smaller carriers–Morris Air and Muse Air in the 1980s. This
has made it easier to maintain its ... Show more content on Helpwriting.net ...
. . This is a very different approach, taking thousands of AirTran employees, dumping them into the system and hoping it works. It's a pretty risky
move," says Peter Capelli, a Wharton management professor in 2010. Cappelli adds that airline mergers are always difficult because integration has to
take place while a carrier continues to carry out complex operations. Thousands of employees can't easily be put through an orientation program in the
merger's short time frame and the information systems supporting the complex operations of two airlines can't be easily changed.23 In November 2011,
Southwest Airlines' more than 6,000 pilots and AirTran Airways' 1,700 pilots overwhelmingly approved a plan to combine the seniority lists of the two
carriers, with five out of six pilots voting in favor.24 The personnel systems have to be modified to reflect the new seniority and pay systems. The
disparate cultures of Southwest and AirTran are also posing problems for the merger of their online reservation systems. Southwest currently is
planning to switch from Sabre or Amadeus to better accommodate merchandising and international flights. AirTran's reservations system vendor is
Navitaire.25 AirTran and Southwest have diametrically opposed views on distribution through online travel agencies. Southwest usually sells its tickets
via telephone or through its Web site whereas AirTran prefers online reservation systems such as Orbitz and

Computer Technology And Its Impact On The Business...
1. Introduction
Nowadays, it is almost impossible to find a company or organization which does not use any kind of technology or information system to help run their
operations and processes. Computer technology has become extremely integrated in the business environment and its benefits are very valuable. That
is the reason why so many businesses decide to invest in information systems. Mainly, it increases productivity – the employees can focus on task
which requires human thinking and do not waste their time on collecting paperwork. What is more, investing in information systems, even though it
requires huge capital expenditure, can reward generously in the future.
Aviation as an incredibly complex and dynamic industry necessitate ... Show more content on Helpwriting.net ...
Then, they had to confirm the availability of seats, check the price and reserve the seats if the customer was pleased with the offer. The huge
disadvantage of this system was not only its time–consuming and complexity. Most importantly, it was impossible to get real–time view of the
inventory since airlines couldn't synchronize data from multiple locations more than once a day. What is more, human errors were frequent and lack of
security was common.
2.2 First Computerized Reservation System – SabreВ®
In 1953, C.R. Smith, president of American Airlines and R. Blair Smith, a senior sales representative for International Business Machines Corporations
met on American Airlines flight from Los Angeles to New York. Their conversation about the travel industry sparked an idea for a data processing
system that could create and manage airline seat reservations and instantly make that data available electronically to any travel agent at any location.
As a result, Semi–Automated Business Research Environment was born in 1964 and developed as a dual effort between those two companies.
(SabreВ®, 2014)
2.3 CRS – How it works
Nowadays, Computerized Reservation Systems is used for reservations of a particular airline and interfaces with a Global Distribution System which
supports travel agencies and other distribution channels in booking for most major airlines in a

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