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1. Lesson No. 6Lesson No. 6
Business CultureBusiness Culture
and Practices inand Practices in
the Philippinesthe Philippines

2. ReporterReporter
Anne J. LatigayAnne J. Latigay
MMBM-1MMBM-1

3. Business Culture Means:Business Culture Means:
•• Model or Style of business operations withinModel or Style of business operations within
a company.a company.
•• Determines How different levels of staffDetermines How different levels of staff
communicate with one another as wellcommunicate with one another as well asas
how employees deal with clients andhow employees deal with clients and
customerscustomers

4. Business CultureBusiness Culture
consist of :consist of :
•• The shared values of a businessThe shared values of a business
•• The beliefs and norms that affect everyThe beliefs and norms that affect every
aspect of work life.aspect of work life.
•• The behaviours that are typical of day-to-The behaviours that are typical of day-to-
day behaviourday behaviour
•• The strength of a culture determines howThe strength of a culture determines how
difficult or easy it is to know how to behavedifficult or easy it is to know how to behave
on the business.on the business.

5. Three ways ofThree ways of
Identifying CultureIdentifying Culture

6. Business PracticeBusiness Practice
Means:Means:
•• A method, procedure,process orA method, procedure,process or
rule employed or followed by arule employed or followed by a
company in the pursuit of itscompany in the pursuit of its
objective.objective.

7. Business Culture andBusiness Culture and
Practices in thePractices in the
Philippines:Philippines:
•• Built Personal RelationshipsBuilt Personal Relationships
•• Arrange appointments in advance. OfficeArrange appointments in advance. Office
HoursHours
•• It is acceptable to to be up to 15minutesIt is acceptable to to be up to 15minutes
late for meetings but try to be punctual.late for meetings but try to be punctual.
•• Normal Business attire is a formal suit.Normal Business attire is a formal suit.

8. •• People should be addressed by theirPeople should be addressed by their
professional title if they have.professional title if they have.
•• The normal greeting is a handshake with aThe normal greeting is a handshake with a
smilesmile
•• Initial meetings are mainly for getting toInitial meetings are mainly for getting to
know one another rather than formal negoknow one another rather than formal nego
••FaceFace
•• Communication StyleCommunication Style
•• PakikisamaPakikisama
•• Exchange of Business Card.Exchange of Business Card.
•• Public HolidaysPublic Holidays

9. When Doing BusinessWhen Doing Business
in the Philippines:in the Philippines:
•• CourtesyCourtesy
•• Social EventsSocial Events
•• Grooming and Hygiene.Grooming and Hygiene.
•• DiningDining

10. •• Religion and SuperstitionReligion and Superstition
•• Equal OpportunitiesEqual Opportunities
•• SavingsSavings
•• Word of Honor and IntegrityWord of Honor and Integrity

11. To Ponder On:To Ponder On: