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1. <Course ID Number> <Instructor>
<Course Title> <Assignment Number or Title>
XYZ Construction INC. Information Systems
NORTHCENTRAL UNIVERSITY
ASSIGNMENT COVER SHEET
Student: Angela Austin-Knight
Academic integrity: All work submitted in each course must be your own original work. This includes all
assignments, exams, term papers, and other projects required by your instructor. Knowingly submitting another
person’s work as your own, without properly citing the source of the work, is considered plagiarism. This will result
in an unsatisfactory grade for the work submitted or for the entire course. It may also result in academic dismissal
from the University.
<Add student comments here>
Faculty Use Only
<Faculty comments here>
<Faculty Name> <Grade Earned>
<Date Graded>
<Course ID Number> SKS70008 <Instructor> Dr. J. Burchell
<Course Title> Doctoral
Comprehensive Strategic Knowledge
Studies
<Assignment Number or Title> 6
4. XYZ Construction INC. Information Systems
Planning for Technology:
Information Technology can be applied to various functions of the
construction company, the major areas could be highlighted as:
• Information of cost management can predict events and event chains.
Prediction models supporting ERP systems help construction companies
optimize with great accuracy costs in the future.
• Scheduling, project specification, designing, cost management; etc. can be
done in real time with updated information. This can be achieved using well
set information systems.
• Minor modification in detailing of project constituents can change the complete
acceptability of the project.With systematic input systems, these modifications can
be done and immediate results extracted to provide multiple options for the clients.
Since the decision time taken by clients is narrow, this requires companies to be not
only proactive but responsive also.
• Fund management, especially in contingency, situations is decisive for the success of
organizations. One needs to be able to hedge changes in costs in the future and
incorporate the same in project management.
(homework@onlineassignment.net, 2014)
5. • Effective cost management benefits can be forwarded to customers in
the form of enhanced services or reduced pricing thus leading to
increased customer satisfaction.
• Increased competency as a result of availability of all information leads
to increased employee efficiency.This can be mapped by the change in
perception of service quality.
• With the implementation of technology in business integration, the
construction firm can customize its offerings to the clients.This will lead
to repeat contracts and referrals.
• New market can be developed due to increased efficiency and
responsiveness of the firm received due to integration with its
stakeholders.
XYZ Construction INC. Information Systems
6. Quantitative Techniques
1. Planning forTechnology
2. Implementing aTechnology System or Change
3.Technology Evaluation and Control
XYZ Construction INC.InformationSystems
8. 2. Implementing aTechnology System
or Change
Web 1.0
Banner ads
Uploading media to a Web site
Downloading music
Artist producing promo songs
Print encyclopedias
Personal Web sites
Domain name squatting
Buying books online
Bookmarks
Outsourcing
Web 2.0
Keyword ads
Uploading and tagging media
Renting movies
Artist giving away albums
Wikipedia
Personal blogs
Search engine optimization
(SEO)
Writing and publishing online
Really simple syndication (RSS)
Crowdsourcing
13. Primary Measures of Performance–
*Traditional Financial Measures
• Return on investment (ROI)
• Earnings per share (EPS)
• Return on equity (ROE)
• Operating cash flow
• Free cash flow
*Shareholder
• Shareholder value
• Economic value added (EVA)
• Market value added (MVA)
*Balanced Scorecard Approach
• Financial
• Customer
• Internal business perspective
• Innovation and learning
14. XYZ Construction INC. Information Systems
XYZ CONSTRUCTION INC.
Information Management systems
& QuantitativeTechniques
FROM PRIVATETO PUBLIC
15. References
Buhl, U. (2012). Business and Information Systems Engineering: A Complementary Approach to Information Systems - What
We Can Learn from the Past and May Conclude from Present Reflection on the Future. Journal of the Association for
Information Systems, 13(4), p236-253. 18p. Retrieved from NCU Library, classroom reference Web site:
https://learners.ncu.edu/Course Room/Default. aspx?course_code=SKS7000-8&learner_course_id=333305
homework@onlineassignment.net. (Ed.). (2014). Business Integration & Evaluation [Slide Share]. Retrieved from slideshare.net
Web site: http://www.slideshare.net/online assignment/management-assignment-help-by-online assignment.net#
. Jiang, James J.; Klein, Gary; Carr, Christopher L.. (2002). Measuring Information System Quality: SERVQUAL from the
Other Side. MIS Quarterly, Jun2002, Vol. 26 Issue 2, p145-166, 22p
Jiang, James J.; Klein, Gary; Crampton, Suzanne M (2002).
A Jiang, James J.; Klein, Gary; Crampton, Suzanne M (2002). A Note on SERQUAL Reliability and Validity in
Note on SERQUAL Reliability and Validity in
Love, P., & Holt, G. (2000). Construction Business Performance Measurement: the SPM Alternative. Business Process
Management Journal, 6(5), 408. Retrieved from Emeraldinsight.com Web site:
http://www.emeraldinsight.com/journals.htm?articleid=843462
XYZ Construction INC. Information Systems
16. References
Pearson Learning Solutions. (Ed.). (2012). Executive Concepts in Business Strategies (custom Edition ed., Vol. 2). Retrieved from
Vitalsource.com: http://online.vitalsource.com/#/books
Petter, S. (2012). The Past, Present, and Future of "IS Success". Journal of the Association for Information Systems, 13(5), p341-362.
22p. 6 Charts. Retrieved from NCU Library, Classroom Reference Web site:
http://learners.ncu.edu/CourseRoom/Default.aspx?course_code=SKS7000-8&learner_course_id=333305
Porter M.E., & Miller V. (1985). How information gives you a competitive advantage. Harvard Business Review (July-
August):Pg.149-160
Samaranyake, Premarante (2009). Business process integration, automation, and optimization in ERP; Integrated approach using
enhanced process models. Business Process Management Journal. Bradford. Vol15, Iss 4; Pg 504.
Singh,J (1995). Journal of Business Studies, Vol26, No.3, pg.597-619, Palgrave Macmillan Journals. Stable URL
http://www.jstor.org/stable/155563
Wheelen, T., Hunger, D. (2008). Strategic Management & Business Policy, 11th ed. Prentice Hall, Inc. Retreived from :
http://wps.prenhall.com/bp_wheelen_smbp_11/69/17698/4530690.cw/index.html
White, Mark (2007). Information Technology: A Mandatory Role in Construction Project Management. Cost
Engineering. Morgantown. Nov,Vol. 49, Iss. 11; pg. 18, 2 pgs
XYZ Construction INC. Information Systems
Editor's Notes
“Successful businesses are those that are managed with an integrated strategy, conduct regular self assessments using both qualitative and quantitative techniques, provide solid leadership, and incorporate state-of-the-art information management systems.” (homework@onlineassignment.net, 2014) Information systems for XYZ Construction Inc. needs to be first concerned with cost effectiveness.
Many aspects of the business such as those listed, can be achieved by using updated information systems. Because the construction industry is so fragmented with each company being exclusive , It will be important to highlight our companies strengths , and its opportunities, while using technology to eliminate threats , and fortify weaknesses. As a horizontal company there may need to be restructuring to remain competitive in a global market.
According to homework@onlineassignment.net, 2014:
Developing an integrated information system requires it to qualify for functionality of an enterprise system when the functions being covered under the system. This system should lead to cost benefits of the system. In order to implement an integrated information system restructuring may be required to be done in the organization. There could appear several implementation hurdles of the system. Organizations need to acknowledge the factors influencing the operational efficiency of the system. There should be prudence in making choice of implementation strategy for the company along with the choice of information system model for the firm.
Integration of business systems involves the major stakeholders in the organization. While planning and implementing the business integration process, these individuals/ organizations need to be involved because they will work as profit centers in themselves, if not directly, indirectly. These stakeholders would include suppliers/subcontractors, employees, customers and investors. The integration of information between suppliers and subcontractors and the firm can lead to cost effectiveness and timely response to customers. The employees when become knowledge heavy and information centric, deliver effectively to the clients along with adding value to the form by elongated services, new ideas, product innovations, etc. This will also lead to increase customer satisfaction and positive attitude to service quality. (pg.5)
homework@onlineassignment.net, 2014 pg.14,(as cited by)
Jiang et al. (2002, pg. 145); Jiang et al. (2000, pg145) and
Kettinger and Lee (1994, pg. 737) in their respective studies report
While implementing technology system in horizontal organizations like construction firms, soft factors need to be implemented and assessed. The factors that need to be understood and evaluated include service quality, customer satisfaction, equal employee opportunity and new market evaluation. During a business integration process, the underline is to develop a system that enhances results in the form of flourishing business. Putting things one after the other, the following propositions can be suggested: that service quality is an important determinant of user satisfaction.
To do so, we have to consider analyzing three steps (what we call Quantitative Techniques):1) Planning for Technology, 2) Implementing the new Technology, and 3) Evaluate, and control new technology that will enable us to transform XYZ from a privately-held regional company to a publicly-owned international company.
The first step is Planning for Technology is to create a compatible and integrated Information System for the company.
Figure 5, shows the relationships among these Information System components. “Hardware refers to physical computer equipment, such as the computer monitor, central processing unit, or keyboard. Software refers to a program or set of programs that tell the computer to perform certain tasks. Telecommunications networks refer to a group of two or more computer systems linked together with communications equipment” (SKS7000, 2011, p.1131- 1133). Additionally, according to Porter and Millar(1985) “Information systems can be used to increase competitive advantage by supporting and/or streamlining business processes” (p. 1306).
The second step is Implementing a Technology System or Change. This can be done through incorporating Web sites (for example Contrasting Web 1.0 or Web 2.00). “Table 28” include the benefits of both Web sites (SKS7000, 2011, p. 1268). The next idea of Web sites is Web 3.0, it provide for universal data access where the data is viewed as being in a “cloud,” applications that access this data can be run from any device, PC, or mobile
phone.
The next step for implementing a technology is a content management system that allows users to publish, edit, version track, and retrieve digital information, empower workers by giving them adequate training and providing them with the necessary tools, establish virtual teams that involve a professional team from different geographic areas to collaborate on a project elsewhere (cut cost and save time and money), next, contribute in Social Networking Sites such as, MySpace, Facebook, Bebo, and LinkedIn.com, and finally, using Viral Marketing, by using the network effect to increase brands and services awareness (SKS7000, 2011).
