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HOW TO GET PEOPLE
         TO DO STUFF



          @andywhitlock
          nowincolour.com


Saturday, 8 May 2010
CASE STUDY: JOHNNIE WALKER BLACK LABEL

                          This was years ago, so Iā€™m not knocking the agency that did
                          it. But it was a turning point for me in understanding the
                          wrong and right ways to think about rich ideas.

                          The following model is still commonly used by many brands...




Saturday, 8 May 2010
man vs
                          rich conversation:
                                                          machine




                        story-telling device:              android




                       Like a lot of advertising, the rich idea was distilled into a
                       symbol/device that made the message potent and distinctive.
Saturday, 8 May 2010
man vs
                           rich conversation:
                                                            machine




                         story-telling device:        android: ā€œamplifiedā€




                       But it was the device that the client wanted to amplify.

Saturday, 8 May 2010
man vs
                         rich conversation:                                       neglected :(
                                                          machine




                       story-telling device:         android: ā€œamplifiedā€




                                The richer conversation - and all its potential
                                meaning and opportunities - was left behind.
Saturday, 8 May 2010
SEE   FEEL       THINK           DO




                             Does this really happen?

Saturday, 8 May 2010
CHANGE PERCEPTIONS > CHANGE BEHAVIOUR


                       ā€œThis made sense in an era when marketing was limited
                       to generating thoughts, but [...] things are often more
                       complicated to explain than they are to do.ā€

                       - Adrian Ho, Zeus Jones




Saturday, 8 May 2010
CHANGE BEHAVIOUR > CHANGE PERCEPTIONS

                       ā€œIf you want to change behaviour, change behaviour...
                       or give them something to copyā€

                       - Faris Yakob


                       ā€œWe learn by doing, and doing changes how we think
                       about something.ā€

                       - Adrian Ho, Zeus Jones




Saturday, 8 May 2010
ā€œGET PEOPLE TO SPEND MORE
   THAN 2 MINUTES WITH OUR
   SERVICEā€
    - Stephen Anderson, product strategist




  http://www.slideshare.net/stephenpa/the-art-science-of-seductive-interactions?type=powerpoint

Saturday, 8 May 2010
I believe that if you give people something to do it
                       can accelerate people into the richer conversation




                        something to do




                       rich conversation:




Saturday, 8 May 2010
DO      FEEL            THINK               SEE




                        Yes, yes, itā€™s nice ā€œflippingā€ models isnā€™t it ;)

Saturday, 8 May 2010
SOME EXAMPLES




Saturday, 8 May 2010
something to do:




                                            discrimination
                       rich conversation:
                                            of gay people




Saturday, 8 May 2010
Saturday, 8 May 2010
Saturday, 8 May 2010
something to do:




                                            supporting
                       rich conversation:   struggling
                                            students




Saturday, 8 May 2010
Saturday, 8 May 2010
something to do:




                                            seeing who
                       rich conversation:
                                            the smartest is




Saturday, 8 May 2010
Saturday, 8 May 2010
something to do:




                                            being kind to
                       rich conversation:
                                            your body




Saturday, 8 May 2010
Saturday, 8 May 2010
WHEN YOU PUT DOING AT THE HEART OF THINGS,
        PEOPLE HAVE ALREADY JOINED THE CONVERSATION




Saturday, 8 May 2010
ā€œMarketers spend too much time trying to get people
                       to leap over the hurdle of "buy this, right now" and
                       not enough on "it's yours, here's how you keep it."
                       - Seth Godin




Saturday, 8 May 2010
Youā€™ve already...




      ...judged someoneā€™s   ...felt what itā€™s like to   ...enjoyed playful
      sexuality             support someone             competitiveness




Saturday, 8 May 2010
STORY-TELLING VS STORY-DOING




                       man vs machine         man vs woman

                          android




Saturday, 8 May 2010
FAST FOOD FOR THOUGHT


                       ā€œRich ideas that get you thinking but delivered in quick,
                       direct fashion.ā€

                       - Nik Roope, Creative Director, Poke




Saturday, 8 May 2010
Saturday, 8 May 2010
CONCLUSION:
              ā€˜DOINGā€™ BRINGS PEOPLE INTO THE
              CONVERSATION QUICKLY AND MEANINGFULLY




Saturday, 8 May 2010

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how to make people do stuff

  • 1. HOW TO GET PEOPLE TO DO STUFF @andywhitlock nowincolour.com Saturday, 8 May 2010
  • 2. CASE STUDY: JOHNNIE WALKER BLACK LABEL This was years ago, so Iā€™m not knocking the agency that did it. But it was a turning point for me in understanding the wrong and right ways to think about rich ideas. The following model is still commonly used by many brands... Saturday, 8 May 2010
  • 3. man vs rich conversation: machine story-telling device: android Like a lot of advertising, the rich idea was distilled into a symbol/device that made the message potent and distinctive. Saturday, 8 May 2010
  • 4. man vs rich conversation: machine story-telling device: android: ā€œamplifiedā€ But it was the device that the client wanted to amplify. Saturday, 8 May 2010
  • 5. man vs rich conversation: neglected :( machine story-telling device: android: ā€œamplifiedā€ The richer conversation - and all its potential meaning and opportunities - was left behind. Saturday, 8 May 2010
  • 6. SEE FEEL THINK DO Does this really happen? Saturday, 8 May 2010
  • 7. CHANGE PERCEPTIONS > CHANGE BEHAVIOUR ā€œThis made sense in an era when marketing was limited to generating thoughts, but [...] things are often more complicated to explain than they are to do.ā€ - Adrian Ho, Zeus Jones Saturday, 8 May 2010
  • 8. CHANGE BEHAVIOUR > CHANGE PERCEPTIONS ā€œIf you want to change behaviour, change behaviour... or give them something to copyā€ - Faris Yakob ā€œWe learn by doing, and doing changes how we think about something.ā€ - Adrian Ho, Zeus Jones Saturday, 8 May 2010
  • 9. ā€œGET PEOPLE TO SPEND MORE THAN 2 MINUTES WITH OUR SERVICEā€ - Stephen Anderson, product strategist http://www.slideshare.net/stephenpa/the-art-science-of-seductive-interactions?type=powerpoint Saturday, 8 May 2010
  • 10. I believe that if you give people something to do it can accelerate people into the richer conversation something to do rich conversation: Saturday, 8 May 2010
  • 11. DO FEEL THINK SEE Yes, yes, itā€™s nice ā€œflippingā€ models isnā€™t it ;) Saturday, 8 May 2010
  • 13. something to do: discrimination rich conversation: of gay people Saturday, 8 May 2010
  • 16. something to do: supporting rich conversation: struggling students Saturday, 8 May 2010
  • 18. something to do: seeing who rich conversation: the smartest is Saturday, 8 May 2010
  • 20. something to do: being kind to rich conversation: your body Saturday, 8 May 2010
  • 22. WHEN YOU PUT DOING AT THE HEART OF THINGS, PEOPLE HAVE ALREADY JOINED THE CONVERSATION Saturday, 8 May 2010
  • 23. ā€œMarketers spend too much time trying to get people to leap over the hurdle of "buy this, right now" and not enough on "it's yours, here's how you keep it." - Seth Godin Saturday, 8 May 2010
  • 24. Youā€™ve already... ...judged someoneā€™s ...felt what itā€™s like to ...enjoyed playful sexuality support someone competitiveness Saturday, 8 May 2010
  • 25. STORY-TELLING VS STORY-DOING man vs machine man vs woman android Saturday, 8 May 2010
  • 26. FAST FOOD FOR THOUGHT ā€œRich ideas that get you thinking but delivered in quick, direct fashion.ā€ - Nik Roope, Creative Director, Poke Saturday, 8 May 2010
  • 28. CONCLUSION: ā€˜DOINGā€™ BRINGS PEOPLE INTO THE CONVERSATION QUICKLY AND MEANINGFULLY Saturday, 8 May 2010