Feedback and cadence are two essential elements of control. That's why management of agile teams needs them – particularly as our purpose is to help businesses respond to continuously changing fitness landscapes. Choosing appropriate feedback loops and their cadences (the periods between feedback cycles) is the key to effective management of agile processes and their continuous improvement. It's one of the keys to improving improvement.The session will explore actual feedback loops in typical businesses and process frameworks, including those in agile methods like Scrum and Kanban, scaled frameworks like SAFe or LeSS, and bespoke processes that have evolved within businesses. Feedback loops and cadences abound in controlling work. Scrum has a dominant cadence, defined by Sprint length. Kanban – described by one critic as an agile method without a cadence – in reality defines many of them. Other methods may use cadence or event-driven feedback loops to achieve control, or like the “no deliberate process” approach, use instinctive feedback loops based on managers’ experience or preference. In all cases examining current processes and comparing them with schematic cadence models, yields important insights that can generate and guide improvement initiatives.If you need to know how to improve your continuous improvement efforts, let feedback and cadence be your guide.
* Choosing the right work
* Making the work flow
* Ensuring the work’s right
* Improving the workflow
We’ll look at two typical scales – the agile team (proverbially 7 plus or minus two), and the multi-team, multi-service context.
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“The brain is not only an ocean of
feedback loops but also a museum
of them.” Jurgen Beetz
It seems brains evolved primarily
to handle movement.
The sea squirt digests its own brain
once it has found a suitable spot
on the sea bed!
How is your organisation’s “brain”?
Does it need to move?!
With thanks to …
Image: https://alchetron.com/Ascidiacea
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By Xjent03 - Own work, CC BY-SA 3.0, https://commons.wikimedia.org/w/
index.php?curid=5774791
Single Loop Learning Double Loop Learning
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BMC Ecology, 2011. Flickr: Interactions of Malayatelura ponerophila with Leptogenys
distinguenda host workers (Ant Colony). https://commons.wikimedia.org
Co-evolution of individuals and of groups …
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1. Are we delivering the right stuff in a timely fashion?
2. Is the service fit for the customer’s purpose?
3. How could we do it better?
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1. What risks do we face in delivering the
right stuff on time?
2. What blocks works?
3. Where are the bottlenecks?
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1. How are the services performing together?
2. Do we have the balance of workload and
resources right?
3. How can we improve?
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1. As an organisation are we focused in
the right place
2. Is the organisation fit for the customer’
purposes
3. How do we align?