Successful leadership create value by finding a need and meeting it. This kind of leadership is unique in being able to create new business model, service or just simply more effective solutions with passion and insight. Be able to amplify your patient approach substantially by better understanding and honing in on actual customers expectations and learning to anticipate their needs. Listen to your team, your stakeholders.

1. Leadership and
Pharmacovigilance performance
Baltzidis Anastasios, Qualified Person
Nicosia, 19-Sep-2015

2. Contents
How to improve team performance ?
The way to improve team performance
Plan and manage priorities
Develop a positive mental attitude
Continually upgrading work-related skills
Employee Personality at work
How improve the performance of a pharmacovigilance
meeting
The reflection boosts the performance
How a negative leadership diminishes
pharmacovigilance performance
Leadership and Pharmacovigilance performance| Anastasios Baltzidis | 19-Sep-2015 |

3. Leadership and Pharmacovigilance performance| Anastasios Baltzidis | 19-Sep-2015 |
How to improve team performance ?
Successful leadership create value by finding a need
and meeting it. This kind of leadership is unique in
being able to create new business model, service or
just simply more effective solutions with passion and
insight.
Be able to amplify your patient approach substantially
by better understanding and honing in on actual
customers expectations and learning to anticipate
their needs. Listen to your team, your stakeholders.

4. Leadership and Pharmacovigilance performance| Anastasios Baltzidis | 19-Sep-2015 |
The way to improve team performance
Leadership &
levels of action
Plan and
Priorities
Positive mental
attitude
Continually
upgrading work-
related skills
Personality

5. Leadership and Pharmacovigilance performance| Anastasios Baltzidis | 19-Sep-2015 |
 The employee have the ability to set priorities and to
separate the relevant from the irrelevant when facing
the many tasks of the day.
 The employee must also possess a sense of urgency,
the ability to get the job done fast.
The leadership places an extraordinarily high value on an
employee who can set priorities and move quickly to get
the job done.
Plan and manage priorities

6. Leadership and Pharmacovigilance performance| Anastasios Baltzidis | 19-Sep-2015 |
 Everybody quickly notices a consistent, persistent
attitude of cheerfulness and optimism.
 When leadership makes an effort to cultivate an
attitude of friendliness toward employees, the last
ones will make extraordinary efforts to open doors
for their leadership team.
Develop a positive mental attitude
Leadership likes to be around and to promote
employees they like.

7. Leadership and Pharmacovigilance performance| Anastasios Baltzidis | 19-Sep-2015 |
 Employees must continually upgrade work-related
skills and make sure that superiors know about it.
 Employees upgrade their knowledge and skills as a
part of their life as consequence can really accelerate
their career.
Continually upgrading work-related skills
Leadership is very impressed with employees who
are constantly striving to learn more in order to
increase their value to their companies.

8. Leadership and Pharmacovigilance performance| Anastasios Baltzidis | 19-Sep-2015 |
All leaders are excellent listeners. It is a key method of
influence.
 A likeable employee is often perceived as being
better at what they do than an employee with a
negative personality.
 Listen with respect, attentiveness and interest.
 To get someone on your side ask interesting
questions and then listening intently to the
answers.
Employee Personality at work

9. Leadership and Pharmacovigilance performance| Anastasios Baltzidis | 19-Sep-2015 |
 What you notice as important about patient safety as you
consider our meeting today?
 How did the experience compare to your expectations
about patient safety?
 What patterns are emerging in this work of patient safety?
 How might we reframe this experience in our daily
practice?
Taking few minutes at the end of a meeting to reflect on our
work about patient safety develops consciousness as well as
efficacy about this goal.
How improve the performance of a
pharmacovigilance meeting

10. Leadership and Pharmacovigilance performance| Anastasios Baltzidis | 19-Sep-2015 |
 Employees have very limited time for reflection when
competitive pressures will be escalated into their
company.
 Don't stop to think, work harder and drive forward.
 The value of reflection helps employees do a better job.
 Reflection builds one's confidence (self-efficacy) in the
ability to achieve a goal ex. Patient safety.
 High and low self-efficacy determine whether or not
someone will choose to take on a challenging task or
"write it off" as impossible.
The reflection boosts the performance

11. Leadership and Pharmacovigilance performance| Anastasios Baltzidis | 19-Sep-2015 |
A negative leadership can diminishes the
pharmacovigilance performance via destruction and
humiliation of the image of employees as also their value
and drive them to crazy.
A negative leadership can dispose and discredit dreams
and imagination of their employees; deframe and
disbelieve their abilities and opinions.
Any employee must stay away from negative leadership!
How a negative leadership diminishes
pharmacovigilance performance

12. Leadership and Pharmacovigilance performance| Anastasios Baltzidis | 19-Sep-2015 |