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IT Managers Guide to Project Management
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Information Technology for Managers (VVN)
1 . Depictthe differencesbetweenstrategicandtactical planning
2 . What isthe recriuitmentprocess?Explainthe stepsinthe processof recruitmentprocess.
3 . Interpersonal BehaviorApproachtomanagementemphasizesmanagingpeopleby
understandingtheirindividual psychological needs.Describe groupinfluence andHawthome
4 . Differentiate betweenriskanalysisandriskcommunication?
5 . Incremental model emphasizesshort-runsolutionof aproblemratherthanlong-termgoal
accomplishment. Ithas variousmodelsExplainthe rational,incrementalandgarbage-canmodel.
6 . Whichapproach managementusestounderstandmanagerialfunctionsandindividual
psychological needs
7 . The communicationprocessismade upof variouscomponentslike feedback,message,
understandingandchannel .Which are the actual physical productfromthe source?
8 . 'What is JIT ? Explainbrieflyitscharacteristics.
Case Detail :
In the past three tofour decades,manymanagementtheorists,andwritershave made remarkable
contributioninthe studyof decisionmakingprocessmanagement.Bystudyingthe variousapproaches
to managementanalysis,we canunderstandthe conceptof managementandhave abetter
understandingof managerialfunctionsandmodelslike rational,garbage,top-downapproachandsoon.
1. Rational model isa…………………..model whichsuggeststhatmanag ersengage incompletely
rational decisionprocess,ultimatelymake optimaldecisionsandprocess,andunderstandall
informationrelevanttotheirdecisionsatthe time theymake them
2. The garbage-canmodel iseffective inwhichof the situation/s?justgive one example
3. Whichdecision-makingmodelsemphasizesshort-runsolutionof aproblemratherthan long-
termgoal accomplishment?
2. 1. JIT (Just-In-Time)inventorycontrol isanapproachto inventorycontrol,whichstipulatesthat
materialsshouldarrive just,astheyare needed,inthe productionprocess.Whichof the following
wouldgenerallynotbe associatedwithasuccessful JITprogram, forthe purpose of inventorycontrol?
Well-organizedreceivingandhandlingof materialspurchasedfromsuppliers
Strong managementcommitment
Supplierslocatedindiverse anddistantlocations
Highqualityof materialspurchasedfromsuppliers
2. Informationthatoriginatesoutsidethe organizationis knownasexternal information.Whichof the
followingis/are example(s) of external informationinanorganization?
Dailyreceiptsandexpenditures
SalespersonQuotas
Descriptionsof customersatisfactionwithproductsandservices
Quantityof an iteminhand or ininventory
3. Which of the followingdecision-makingmodelsemphasizesshort-runsolutionof aproblemrather
than long-termgoal accomplishment?
Rational model
Satisficingmodel
Incremental model
Garbage-canmodel
4. Sofiaworksin one of sevenresearchanddevelopmentdepartmentsatGeneral Automobile
Corporation.ThiswouldsuggestthatGeneral Automobileshasa
Functional structure
Divisional structure
Flat structure
High degree of centralization
5. Which of the followinginformationprocessingsystemsgivesthe outputinthe formof summaryand
exceptionreportsthatare useful tothe managers?
Decisionsupportsystem
3. Managementinformationsystem
Office automationsystem
Transactionprocessing system
6. In whichof Likert’sfoursystemsof leadership,managersdonothave complete confidence andtrust
insubordinatesbutnevertheless,solicitadvice fromsubordinateswhile retainingthe righttomake final
decision?
Participative leadershipstyle
Benevolent-authoritativeleadershipstyle
Supplierslocatedindiverse anddistantlocations
High qualityof materialspurchasedfromsuppliers
7. Performance appraisalsare importantinanorganizationbecause they
I. Provide systematicjudgmentstosupportpromotions.
II. Provide abasisforcoaching.
III. Provide abasisfor counseling.
IV. Letsubordinatesknowwhere theystandwiththe boss.
Only(I) above
Only(II) above
Both (I) and (II) above
All (I),(II),(III)and(IV) above.
8. Ratio analysishelpsamanagertocompare the performance of the organizationwithitsprevious
performance orthe performance of itscompetitors.Whichof the followingisaratioof creditors’
contributiontothatof the owners?
Currentratio
Debt-equityratio
Returnoninvestment(ROI)
Netprofitmargin
9. Which of the followinginventorytechniquesusescardstomonitorinventorymovement?
4. ABC Analysis
JIT Approach
Kanban
Kaizen
10. A decisionsupportsystem(DSS) isaninteractive computersystemusedtoplanandmake decisions.
Whichof the followingis/are true withregardtoDecisionSupportSystem(DSS)?
I. Executive decisionsare the focal pointsinDSS.
II. DSS specializesineasy-to-use software.
III. DSS employsinteractive processing.
IV. The control and use of DSSrests withthe central informationmanagementdepartment.
Only(I) above
Both (I) and (II) above
Both(III) and(IV) above
(I),(II) and(III) above
11. Whichof the followingis/are postulatesof the path – goal theory?
I. The leaderclearlydefinesthe pathtogoal attainmentforsubordinates.
II. The leadermotivatessubordinatestoparticipate indecision-making.
III. The leadersetsclearandspecificgoalsforsubordinates.
IV. The leadersuitablyrewardsemployeesaspertheirperformance.
Only(II) above
Only(IV) above
Both (II) and(IV) above
All (I),(II),(III) and(IV) above.
11. Whichof the followingis/are postulatesof the path – goal theory?
I. The leaderclearlydefinesthe pathtogoal attainmentforsubordinates.
II. The leadermotivatessubordinatestoparticipate indecision-making.
5. III. The leadersetsclearandspecificgoalsforsubordinates.
IV. The leadersuitablyrewardsemployeesaspertheirperformance.
Only(II) above
Only(IV) above
Both (II) and(IV) above
All (I),(II),(III) and(IV) above.
12. BehaviorallyAnchoredRatingScales(BARS) isasophisticatedperformanceratingmethod.Whichof
the followingisnottrue withregardto BARS?
BARS minimizessubjective interpretationinherentingraphicratingscales
BARS makesuse of ‘anchors’(commonreference pointsof performance)
BARS concentratesonjob-specificbehaviorsandhence ishighlymeaningful
BARSis a simple andcost-effective ratingmethod
13. Whichof the followingisnottrue withregardto functional authority?
Functional authorityisthe authoritystaff membershave overline memberswithinthe limitsof their
functions
Functional authorityhasthe same effectasline authoritybutitdoesn’thave the rightthatline
authorityhas,to punishviolationsordeviationsinordertoensure compliance
Functional authorityislimitedtothose areaswhere astaff memberhassome technical competence
Functional authorityisinsyncwiththe principle of unityof command.
14. Creativityisanimportantfactorin managingpeople.Whichof the followingisnottruewithregardto
the creative process?
Creativityisthe abilitytodevelopnewideas
The creative processstartswithunconsciousscanning
Intuitionconnectsthe unconsciouswiththe conscious
Insightleadstointuition
15. Accordingto "expectancytheory",the probabilityof anindividual actinginaparticularwaydepends
on
6. I. The personalityof the individualandthe likelihooditwill change.
II. The companyand itspotential tobe movinginthe rightdirection.
III. The situation.
IV. The strengthof that individual'sbeliefthatthe act will have aparticularoutcome andon whether
the individual valuesthatoutcome.
Only(I) above
Only(IV) above
Both(I) and (III) above
Both (II) and(IV) above
16. Whichof the followingtechniquesforimprovingproductivityaimsatreducingcostsbyanalyzingand
improvingindividual operationsof aproduct or service?
Work simplification
Time-eventnetwork
Value engineering
Total QualityManagement
17. Spanof control an importantfactor,whichisto be takenintoaccountwhenundertaking
organizational design.Maintainingalarge spanof control withinanorganizationismosteffectiveinall
exceptone of the following situations?
Whensubordinatespreferautonomy
Whentasks are routine
Whenjobsare similarbuthave varyingperformance measures
Whensubordinatesare highlytrained
18. Functional jobanalysisisawidelyusedsystematicjobanalysisapproach.Whichof the following
dimensionsof anindividual’sjobdoesfunctionaljobanalysisfocuson?
I. Data, people andjobspertainingtothe individual’sjob.
II. Interpersonalrelationshipsrequiredtoperformthe job.
III. Toolsand equipmentused bythe worker.
7. IV. Productsandservicesproducedbythe worker.
Only(I) above
Both (II) and(IV) above
(I),(III) and(IV) above
Both(II) and (IV) above
19. Organizational culture isthe collectionof sharedvalues,beliefs,rituals,stories,mythsand
specializedlanguagethatfosterafeelingof communityamongorganizationmembers.Whichof the
followingisnota characteristicof organizationculture?
It differentiatesone organizationfromanother
It definesthe internalenvironmentof anorganization
It ensuresconsistencyinthe behaviorof organizationmembers
It remainsabsolutelystable throughoutthe life of anorganization
20. ManagementByObjectives(MBO) isasystemforachievingorganizational objectives,enhancement
of employee commitmentandparticipation.Whichof the followingisnotanadvantage of MBO?
Role clarity
Clarityinorganizational action
Personnel satisfaction
Flexibility.
21. Whichof the followingare the characteristicsof the planningprocessusuallyadoptedinJapanese
Managementstyle?
I. Long-termorientation.
II. Individualdecision-making.
III. Decisionsflowingfrombottomtotopand back.
IV. Slowdecision-making.
Both (I) and (II) above
Both (I) and (III) above
Both(II) and IV) above
8. (I),(III) and(IV) above
22. Whichof the followingreferstothe flow of informationamongpersonsatdifferentlevels,whohave
no directreportingrelationships?
Horizontal communication
Diagonal communication
Upward communication
Downwardcommunication
23. Everyorganizationstructure,evenapoorone,can be charted.Whichof the followingisfalse with
respectto OrganizationChart?
It is a vital tool forprovidinginformationaboutorganizational relationships
It providesavisual mapof the chain of command
Chartingan organizationstructure canshow upthe complexitiesandinconsistencies,whichcanbe
corrected
It showsauthorityrelationships aswell asinformal andinformational relationships
24. AsArvindMisra isreviewingthe progressof hisorganizationinmeetingitsorganizational goals,he is
struck bythe fact thathis organizationhasanorganizational structure thatmightbe causing problems.
The current structure diffusesaccountability,makesitdifficulttorespondtochangingconditions
quickly,andresultsinsituationswhere someonemighthave twobosses.Whichof the following
organizationformsbestfitsthese disadvantagesbeingexperiencedbyMr.Misra?
Geographical structure
Matrix structure
Divisional structure
Customerstructure
25. The garbage-canmodel iseffective inwhichof the followingsituation/s?
I. Whenmanagershave no specificgoal preferences.
II. Whenthe meansof achievinggoalsare unclear.
III. Whenthere are frequentchangesinthe participantsinvolvedindecision-making.
IV. Whenthe degree towhichdecision-makerscandetermineoptimaldecisionsislimitedbythe
individuals’capacityandintelligence.
9. Only(IV) abov
Both (I) and (II) above
Both (III) and(IV) above
(I),(II) and(III) above
26. Whichof the followingistrue aboutthe conclusionsdrawnfromthe traitapproach to leadership?
The traitapproach identifiestraitsthatconsistentlyseparate leadersfromnonleaders
There are certaintraitsthat guarantee thata leaderwill be successful
The traitapproach isbasedon earlyresearchthat assumesthata goodleaderisborn,not made
Leadershipisa simple issueof describingthe traitsof successful leaders
27. Whichof the followinginformationsystemshaslow-volume dataandanalytical modelsasdata
inputs?
ManagementInformationSystem
DecisionSupportSystem
Executive SupportSystem
TransactionProcessingSystem
28. Anobjective isthe objectoraimof an action.ManagementbyObjectives(MBO) isamanagement
processthat ispopularinmany organizations.Itisthe jointsettingof goalsandobjectivesby superiors
and subordinates.A majordifference betweentraditional objective settingandMBOis
In MBO, there are multipleobjectivescoveringarange of organisational activities
In traditional objective settingthe objectives,once formulated,provide directionformanagement
decisions
Intraditional objective settingthe objectives,once established,formthe criteriaagainstwhichactual
accomplishmentscanbe measured
Traditional objectivesettingis‘topdown’only,while MBOisbotha ‘top down’and‘bottomup’
process.
29. In the Japanese managementstyle,the controllingfunctionischaracteristicof
I. Focuson individualperformance.
II. Control bypeers.
10. III. Extensive use of qualitycontrol circles.
IV. Fixingblame.
Both (I) and (II) above
Both (I) and (III) above
Both (I) and (IV) above
Both (II) and(III) above
30. The strengthsand weaknessesof eachalternative becomeobviousinwhichstepof the decision
making-process?
Identifyingthe problem
Identifyingthe decisioncriteria
Analyzingthe alternatives
Implementingthe alternative
31. The recruitmentprocedure isinitiatedwhenavacancyoccurs and is reportedtothe HR department.
Whichof the followingisusuallythe firststepfollowedinthe recruitmentprocedure?
Designingjobdescription
Developingajobspecification
Performingjobanalysis
Attractinga pool of applicants
32. Managers makingethical decisionsmaybelongtoanyof the three levelsof moral development.
Whichof the followingstagesdescribesthe conventional levelof moral development?
Followingrulesonlywhenitisinone’simmediate interest
Valuingrightsof othersandupholdingabsolutevaluesandrights,regardlessof the majority'sopinion
Stickingtorulesto avoidphysical punishment
Livingupto whatis expectedbypeople whoare close tooneself
33. Directcontrol is the control that isexercisedafterthe deviationsfromplanshave occurred.Whichof
the followingisnotan underlyingassumptionof directcontrol?
Performance canbe measured
11. Personal responsibilityisabsent
he time expenditure iswarranted
Mistakescan be discoveredintime
34. Whichfunctionof managementinvolvesfilling,andkeepingfilled,the positionsinthe organization
structure?
Organizing
Planning
Staffing
Controlling
35. Whichof the followingisnottrue about‘power’?
Powerrequiresnoformal position
Powerworksbothways – downwardandupward
Powerisderivedfrommanysources
Powerisa narrowterm comparedtoauthority.
36. In an organization,asuperiorhasthe rightto gettasks accomplishedbyhissubordinates,butthe
responsibilityremainswiththe superior.Thisprinciple whichintendstoeliminate the practice of
“passingthe buck”,is knownas
Authorityonpar withresponsibility
Hierarchyof authority
Unity of direction
Downwarddelegationof authority
37. RobertOwenwasone of the prominentcontributorstopreclassical managementthought.Whichof
the followingdidRobertOwenadvocate/propose?
Divisionof labor
Legislative reformstoimprove workingconditionsof labor
Profit-sharingplan
Studyof management
12. 38. The major disadvantage of the divisionalstructure is
Diseconomiesof scale
Requirespeoplewithgeneral managerial capabilities
Managerial vacuum
Duplicationof activitiesandresources
39. Powerbaseduponidentificationwithapersonwhohasdesirable resourcesorpersonal traitsis
knownas
Coercive power
Legitimate power
Expertpower
Referentpower
40. Whichof the followingdecision-makingmodelsemphasizesshort-runsolutionof aproblemrather
than long-termgoal accomplishment?
Rational model
Satisficingmodel
Incremental model
Garbage-canmodel
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Email:amitymbaassignment@gmail.com
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