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BABA FARID GROUP OF INSTITUTIONS
STUDENTS OF B.COM PROF. 2ND SEM
PRESENTS
P R E S E N T E D B Y : - A M A N J E E T S I N G H
K A M A L P R E E T K A U R
G U R J E E T K A U R
K A M A L P R E E T K A U R
S H I V A J I N D A L
R A M A N D E E P K A U R
B . C O M { P R O F . } 2 N D S E M A
Job satisfaction among private
sector banks
 Job satisfaction describes
how content an
individual is with his or
her job. It is a relatively
recent term since in
previous centuries the
jobs available to a
particular person were
often predetermined by
the occupation of that
person's parent.
MEANING
 Employee satisfaction is an
important success factor for
all organizations. Employee
satisfactions have been
recognized to have a major
impact on many economic
and social phenomena, e.g.
economic growth and higher
standard of living. Companies
must continuously employee
satisfaction in order to stay
profitable.
IMPORTANCE OF JOB SATISFACTION
 Environmental factors
 Communication overload and
communication underload
 Superior-subordinate
communicationStrategic Employee
Recognition
 Individual factors
 Emotion
 Genetics
 Personality
 Psychological factor
FACTORS AFFECTING JOB
SATISFACTION
 How job satisfaction is measured
depends on whether affective or
cognitive job satisfaction is of
interest. The majority of job
satisfaction measures are self-
reports and based on multi-item
scales. Several measures have
been developed over the years,
although they vary in terms of how
carefully and distinctively they are
conceptualized with respect to
affective or cognitive job
satisfaction
MEASURING JOB SATISFACTION
 To measure the level of
satisfaction as perceived by
the respondent-Employee
of private sector banks.
 To identify the factors
causing job satisfaction
among private sector bank
employees.
 To measure the overall job
satisfaction of employees.
OBJECTIVES OF THE STUDY
SOURCES OF DATA
COLLECTION
 Primary Data-
Primary Data is
collected from Private
Sector Bank
employees.
 Secondary Data-
Secondary Data is
collected from
Websites.
RESEARCH METHODOLOGY
 Method Of Data
Collection-Data is
collected through
questionnaire from 50
employees of Private
Sector Bank
METHODS OF DATA COLLECTION
 THIS
QOUESTIONNAIRE
ANALYSIS INCLUDE
50 EMPLOYEES DATA
QUESTIONNAIRE ANALYSIS
 In the above
question mostly the
employees are
completely agree
(78%) with that
statement that they
are satisfied with
their working
1st question: Overall how satisfied are you
working for the organization?
0%
4%
0%
12%
6%
78%
0%
Disgree completely
Strongly Disgree
Somewhat Disgree
Neither Agree Nor
Disgree
Somewhat Agree
Strongly Agree
Completely Agree
 In the above
question mostly the
employees are
completely agree
(82%) with that
statement that this
organization is good
for working
2nd question: To what extent do you agree with the following
statement:I would recommend this organization as a good place
to work?
0%
4%
0%
10%
4%
82%
0%
Disgree completely
Strongly Disgree
Somewhat Disgree
Neither Agree Nor
Disgree
Somewhat Agree
Strongly Agree
Completely Agree
 In the above
question mostly the
employees are
somewhat agree
(34%) with that
statement that
there is good
communication
between manager
and employees
3rd question: There is good communication from employee to
managers?
2%
4%
6%
8%
34%
26%
20%
Disgree completely
Strongly Disgree
Somewhat Disgree
Neither Agree Nor
Disgree
Somewhat Agree
Strongly Agree
Completely Agree
 In the above
question mostly the
employees are
strongly agree
(30%) with that
statement that they
are satisfied with
their working
4th question: There is good communication from managers to
employees?
0% 2%
4%
16%
20%
30%
28%
Disgree completely
Strongly Disgree
Somewhat Disgree
Neither Agree Nor
Disgree
Somewhat Agree
Strongly Agree
Completely Agree
 In the above
question mostly the
employees are
strongly agree
(56%) with that
statement that their
job gives them
experience to work
efficiently.
5th question: My job gives me the opportunity to learn?
0% 0%
6%
6%
10%
56%
22%
Disgree completely
Strongly Disgree
Somewhat Disgree
Neither Agree Nor
Disgree
Somewhat Agree
Strongly Agree
Completely Agree
 In the above
question mostly the
employees are
completely agree
(46%) with that
statement that they
have tools and
resources that they
need to do their job.
6th question: I have tools and
resources I need to do my job?
0%
0% 0%
8%
18%
46%
28%
Disgree completely
Strongly Disgree
Somewhat Disgree
Neither Agree Nor
Disgree
Somewhat Agree
Strongly Agree
Completely Agree
 In the above
question mostly the
employees are
strongly agree
(46%) with that
statement that they
have training to do
their job.
7thquestion: I have the training I need to do my job?
2% 0% 0%
4%
20%
46%
28%
Disgree completely
Strongly Disgree
Somewhat Disgree
Neither Agree Nor
Disgree
Somewhat Agree
Strongly Agree
Completely Agree
 In the above
question mostly the
employees are
somewhat agree
(40%) with that
statement that they
are earning their
real amount of
salary.
8th question:-I receive the right amount of recognition for my work?
0% 2% 0%
6%
40%
32%
20%
Disgree completely
Strongly Disgree
Somewhat Disgree
Neither Agree Nor
Disgree
Somewhat Agree
Strongly Agree
Completely Agree
 In the above
question mostly the
employees are
somewhat agree
(52%) with that
statement that the
work to be
performed by them
is reasonable.
9th question: The amount of work expected of me is reasonable?
0% 0% 0%
6%
52%
24%
18%
Disgree completely
Strongly Disgree
Somewhat Disgree
Neither Agree Nor
Disgree
Somewhat Agree
Strongly Agree
Completely Agree
 In The above
question mostly the
employees are
strongly agree
(62%) with that
statement that they
are aware about
their opportunities
exist in the
organization.
10thquestion: I am aware of the advancement opportunities that
exist in the organization for me?
0% 2%
0%
2%
22%
62%
12%
Disgree completely
Strongly Disgree
Somewhat Disgree
Neither Agree Nor
Disgree
Somewhat Agree
Strongly Agree
Completely Agree
 In the above
question mostly the
employees are
strongly agree
(50%) with that
statement that they
their supervisor
does a good job.
11thquestion: overall my supervisor does a good job?
2% 0%
6%
10%
24%
50%
8%
Disgree completely
Strongly Disgree
Somewhat Disgree
Neither Agree Nor
Disgree
Somewhat Agree
Strongly Agree
Completely Agree
 In the above
question mostly the
employees are
strongly agree
(44%) with that
statement that their
supervisor listen to
their suggestions
carefully.
12th question :My supervisor actively listen to
my suggestions?
2%
0%
2%
14%
12%
44%
26%
Disgree completely
Strongly Disgree
Somewhat Disgree
Neither Agree Nor
Disgree
Somewhat Agree
Strongly Agree
Completely Agree
 In the above
question mostly the
employees are
strongly agree
(48%) with that
statement that their
supervisor allows
them to perform
their best.
13th question: My supervisor enables me to perform at my
best?
2%
0%
2%
6%
20%
48%
22%
Disgree completely
Strongly Disgree
Somewhat Disgree
Neither Agree Nor
Disgree
Somewhat Agree
Strongly Agree
Completely Agree
 In the above
question mostly the
employees are
strongly agree
(48%) with that
statement that they
have a future
possible career.
14th question: Your possibilities for future
career progression at the company?
0% 2% 2%
8%
24%
48%
16%
Disgree completely
Strongly Disgree
Somewhat Disgree
Neither Agree Nor
Disgree
Somewhat Agree
Strongly Agree
Completely Agree
 In the above
question mostly the
employees are
strongly agree
(41%) with that
statement that they
receive their full
vocation time.
15th question: The vocation time you receive ?
0% 2% 2%
12%
27%
41%
16%
Disgree completely
Strongly Disgree
Somewhat Disgree
Neither Agree Nor
Disgree
Somewhat Agree
Strongly Agree
Completely Agree
 In the above
question mostly the
employees are
strongly agree
(34%) with that
statement that they
are satisfied from
the process used to
determine
promotion.
16thquestion: The process used to determining promotions?
2%
4%
2%
6%
12%
34%
40%
Disgree completely
Strongly Disgree
Somewhat Disgree
Neither Agree Nor
Disgree
Somewhat Agree
Strongly Agree
Completely Agree
 At the last we want
to conclude that the
most selected
option opted by 50
bank employees are
completely
satisfied.
CONCLUSION
Job satisfaction among_private_sector_banks

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Job satisfaction among_private_sector_banks

  • 1.
  • 2. BABA FARID GROUP OF INSTITUTIONS STUDENTS OF B.COM PROF. 2ND SEM PRESENTS
  • 3. P R E S E N T E D B Y : - A M A N J E E T S I N G H K A M A L P R E E T K A U R G U R J E E T K A U R K A M A L P R E E T K A U R S H I V A J I N D A L R A M A N D E E P K A U R B . C O M { P R O F . } 2 N D S E M A Job satisfaction among private sector banks
  • 4.  Job satisfaction describes how content an individual is with his or her job. It is a relatively recent term since in previous centuries the jobs available to a particular person were often predetermined by the occupation of that person's parent. MEANING
  • 5.  Employee satisfaction is an important success factor for all organizations. Employee satisfactions have been recognized to have a major impact on many economic and social phenomena, e.g. economic growth and higher standard of living. Companies must continuously employee satisfaction in order to stay profitable. IMPORTANCE OF JOB SATISFACTION
  • 6.  Environmental factors  Communication overload and communication underload  Superior-subordinate communicationStrategic Employee Recognition  Individual factors  Emotion  Genetics  Personality  Psychological factor FACTORS AFFECTING JOB SATISFACTION
  • 7.  How job satisfaction is measured depends on whether affective or cognitive job satisfaction is of interest. The majority of job satisfaction measures are self- reports and based on multi-item scales. Several measures have been developed over the years, although they vary in terms of how carefully and distinctively they are conceptualized with respect to affective or cognitive job satisfaction MEASURING JOB SATISFACTION
  • 8.  To measure the level of satisfaction as perceived by the respondent-Employee of private sector banks.  To identify the factors causing job satisfaction among private sector bank employees.  To measure the overall job satisfaction of employees. OBJECTIVES OF THE STUDY
  • 9. SOURCES OF DATA COLLECTION  Primary Data- Primary Data is collected from Private Sector Bank employees.  Secondary Data- Secondary Data is collected from Websites. RESEARCH METHODOLOGY
  • 10.  Method Of Data Collection-Data is collected through questionnaire from 50 employees of Private Sector Bank METHODS OF DATA COLLECTION
  • 11.  THIS QOUESTIONNAIRE ANALYSIS INCLUDE 50 EMPLOYEES DATA QUESTIONNAIRE ANALYSIS
  • 12.  In the above question mostly the employees are completely agree (78%) with that statement that they are satisfied with their working 1st question: Overall how satisfied are you working for the organization? 0% 4% 0% 12% 6% 78% 0% Disgree completely Strongly Disgree Somewhat Disgree Neither Agree Nor Disgree Somewhat Agree Strongly Agree Completely Agree
  • 13.  In the above question mostly the employees are completely agree (82%) with that statement that this organization is good for working 2nd question: To what extent do you agree with the following statement:I would recommend this organization as a good place to work? 0% 4% 0% 10% 4% 82% 0% Disgree completely Strongly Disgree Somewhat Disgree Neither Agree Nor Disgree Somewhat Agree Strongly Agree Completely Agree
  • 14.  In the above question mostly the employees are somewhat agree (34%) with that statement that there is good communication between manager and employees 3rd question: There is good communication from employee to managers? 2% 4% 6% 8% 34% 26% 20% Disgree completely Strongly Disgree Somewhat Disgree Neither Agree Nor Disgree Somewhat Agree Strongly Agree Completely Agree
  • 15.  In the above question mostly the employees are strongly agree (30%) with that statement that they are satisfied with their working 4th question: There is good communication from managers to employees? 0% 2% 4% 16% 20% 30% 28% Disgree completely Strongly Disgree Somewhat Disgree Neither Agree Nor Disgree Somewhat Agree Strongly Agree Completely Agree
  • 16.  In the above question mostly the employees are strongly agree (56%) with that statement that their job gives them experience to work efficiently. 5th question: My job gives me the opportunity to learn? 0% 0% 6% 6% 10% 56% 22% Disgree completely Strongly Disgree Somewhat Disgree Neither Agree Nor Disgree Somewhat Agree Strongly Agree Completely Agree
  • 17.  In the above question mostly the employees are completely agree (46%) with that statement that they have tools and resources that they need to do their job. 6th question: I have tools and resources I need to do my job? 0% 0% 0% 8% 18% 46% 28% Disgree completely Strongly Disgree Somewhat Disgree Neither Agree Nor Disgree Somewhat Agree Strongly Agree Completely Agree
  • 18.  In the above question mostly the employees are strongly agree (46%) with that statement that they have training to do their job. 7thquestion: I have the training I need to do my job? 2% 0% 0% 4% 20% 46% 28% Disgree completely Strongly Disgree Somewhat Disgree Neither Agree Nor Disgree Somewhat Agree Strongly Agree Completely Agree
  • 19.  In the above question mostly the employees are somewhat agree (40%) with that statement that they are earning their real amount of salary. 8th question:-I receive the right amount of recognition for my work? 0% 2% 0% 6% 40% 32% 20% Disgree completely Strongly Disgree Somewhat Disgree Neither Agree Nor Disgree Somewhat Agree Strongly Agree Completely Agree
  • 20.  In the above question mostly the employees are somewhat agree (52%) with that statement that the work to be performed by them is reasonable. 9th question: The amount of work expected of me is reasonable? 0% 0% 0% 6% 52% 24% 18% Disgree completely Strongly Disgree Somewhat Disgree Neither Agree Nor Disgree Somewhat Agree Strongly Agree Completely Agree
  • 21.  In The above question mostly the employees are strongly agree (62%) with that statement that they are aware about their opportunities exist in the organization. 10thquestion: I am aware of the advancement opportunities that exist in the organization for me? 0% 2% 0% 2% 22% 62% 12% Disgree completely Strongly Disgree Somewhat Disgree Neither Agree Nor Disgree Somewhat Agree Strongly Agree Completely Agree
  • 22.  In the above question mostly the employees are strongly agree (50%) with that statement that they their supervisor does a good job. 11thquestion: overall my supervisor does a good job? 2% 0% 6% 10% 24% 50% 8% Disgree completely Strongly Disgree Somewhat Disgree Neither Agree Nor Disgree Somewhat Agree Strongly Agree Completely Agree
  • 23.  In the above question mostly the employees are strongly agree (44%) with that statement that their supervisor listen to their suggestions carefully. 12th question :My supervisor actively listen to my suggestions? 2% 0% 2% 14% 12% 44% 26% Disgree completely Strongly Disgree Somewhat Disgree Neither Agree Nor Disgree Somewhat Agree Strongly Agree Completely Agree
  • 24.  In the above question mostly the employees are strongly agree (48%) with that statement that their supervisor allows them to perform their best. 13th question: My supervisor enables me to perform at my best? 2% 0% 2% 6% 20% 48% 22% Disgree completely Strongly Disgree Somewhat Disgree Neither Agree Nor Disgree Somewhat Agree Strongly Agree Completely Agree
  • 25.  In the above question mostly the employees are strongly agree (48%) with that statement that they have a future possible career. 14th question: Your possibilities for future career progression at the company? 0% 2% 2% 8% 24% 48% 16% Disgree completely Strongly Disgree Somewhat Disgree Neither Agree Nor Disgree Somewhat Agree Strongly Agree Completely Agree
  • 26.  In the above question mostly the employees are strongly agree (41%) with that statement that they receive their full vocation time. 15th question: The vocation time you receive ? 0% 2% 2% 12% 27% 41% 16% Disgree completely Strongly Disgree Somewhat Disgree Neither Agree Nor Disgree Somewhat Agree Strongly Agree Completely Agree
  • 27.  In the above question mostly the employees are strongly agree (34%) with that statement that they are satisfied from the process used to determine promotion. 16thquestion: The process used to determining promotions? 2% 4% 2% 6% 12% 34% 40% Disgree completely Strongly Disgree Somewhat Disgree Neither Agree Nor Disgree Somewhat Agree Strongly Agree Completely Agree
  • 28.  At the last we want to conclude that the most selected option opted by 50 bank employees are completely satisfied. CONCLUSION