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Mohammed I. Alam
Asummary of the experience and expertise I will bring to the job
• 13+ Years of experience in developing reporting solutions for Financial, Insurance,
Government, Manufacturing, Retail, Energy, Telecom and e-commerce industries.
• Lead the session at ASUG SAP Business Objects Conference in Orlando Florida. More
details on session Click Here
• Lead the session at BI 2012 in Feb-March 2012 Conference More details on session, Click Here
• SAP Certified Application Associate - SAP Business Objects Enterprise XI 3.x
• SAP Certified Application Associate - Crystal Reports 2008
• SAP Certified Application Associate - Web Intelligence 3.x
• Business Objects Certified Professional ( Crystal Reports XI, Enterprise REL II ) from
business objects
• Authorized Crystal Engineer ( ACE ) certified from Crystal Decisions ( Version 9 and 8.5 ).
• Worked extensively in leading, developing and implementing report solutions on SAP
Business Objects 4.0/3.1/R2 product suite
• Worked on designing dashboards against different data sources using SAP Dashboard Design
4.0/XCelsius 2008
• Integrated XCelsius into Crystal reports 2008 using XML/CSV, Excel and flash variables.
• Expertise in designing Universe from scratch, migrating to different environments, designing
WebI documents and maintaining them on Business Objects XI R2 SP3.
• Installed and configured Business Objects XI Rel II on Win 2003 Server, Red Hat Linux.
• Evaluated usage of Crystal XCelcius, Live Office for adhoc reporting.
• Experience in designing Small to Mid level Data Warehouse Systems involving Star Schema
and Snowflake for Major RDBMS systems like Oracle, Btrieve, SQL Server 2005/2000.
• Worked extensively in developing Procedures, Triggers, Views on database like Oracle 7.3,8i,
9i,10g, SQL server 7.0,2000,2005, MySQL, Btrieve, Pervasive and Access
• Lead the migration project from Crystal 10 to XI, Cognos to Crystal Enterprise, Crystal to
SQL Server Reporting.
• Knowledge of processes like rule extraction, rule analysis, rule flows, and rulebase design.
• Knowledge of ETL tools like Informatica, Data Stage, Extensively used SQL DTS packages for
ETL.
• Knowledge of programming languages like PL/SQL, SQL, T-SQL,COBOL, C, JAVA 2.0
• Experience in interacting with business users and rules analysts on multiple projects.
• Expertise over preparing report specifications, database designs to support the reporting
requirements.
• Experienced in documenting different stages of developing reports and setting them up on
Enterprise Report Server 8.0
• Experienced in migrating reporting from COBOL mainframe to Web based Reports using
Business Objects Suite of products.
• Active team player and as an individual with Excellent Communication, Interpersonal skills, self
motivated fast learner and good listener.
Contact Details
Cell: 571-228-1995
Twitter: @ReportExpert
Email: malam@reportgurus.com
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Mohammed I. Alam
Technologies I worked with
Areas Technology / Products
Languages SQL, PL/SQL, C, C++, Java1.2 Structured
Query Language (SQL).
BI/Reports SAP Business Objects Explorer,
Lumira, Crystal Reports
2011/2008/
XI/10/9/8.5,8.0/7.0/6.0, Business
Objects Enterprise 4.0/3/1/XIR2,
Crystal Enterprise 10/9.0/8.5/8.0,
Seagate Info7.0,7.5, Seagate
Holos,Crystal Analysis 8.5,Visual
Basic Crystal Reports, Oracle
Reports 2.5.
Crystal Decisions, Cognos, Microsoft,
Oracle Microsoft Visual Basic.
Business Objects XI Release II /
Crystal Reports Server XI, Crystal
Xcelsius 2008, SAP Dashboard
Design
Development Tools Homesite, Dreamviewer, SQL
Programmer, TOAD, SQL
Navigator, Visual Age 3.5. Visio,
Vantive
Visual Café, Rational Rose, TOAD
RDBMS Oracle 7.x, 8i,9i,10g, SQL Server
7.0,2000,2005, Btrieve,
Pervasive, Access
Oracle, Microsoft SQL, Pervasive
Web Expertise CSP, ASP, DHTML, JavaScript HTML, JAVA 1.2,JSP
Web/Application
Servers
IIS4.0/5/6.0, Tomcat, Apache
Server , BEA’sWeblogic 5.1/6.1
BEA’sWeblogic 4.5/5.1/6.1
Operating systems Windows Server 2008 R2,
Windows Server 2003/2000
,UNIX, Red Hat Linux
WindowsNT, Windows 95/98.
Version control Visual Source Safe,PVCS Rational Clear Case.
Other tools WebEx, GotoMeeting, Symantec
Pc Anywhere, Vantive.
Windows TS Client
Work/assignment history
Project Self Service Business Intelligence/Enterprise Reporting
Client ActiveHealth Management (Aetna)
Duration Apr 2012 – Till Date
Team size 8
My role Application Technology Specialist
Technologies SAP Business Objects Enterprise 4.0 SP4/3.1, SAP Business Objects
Explorer 4, Crystal Reports 2011/2008, XCelsius 2008, SAP
Dashboard Design 4, Universe Designer, Information Design
Toold(IDT), Web Intelligence, Oracle 11g
Responsibilities
• Acted as Techincal Project Lead on all the projects related to BI and reporting.
• Managed team of 4 report(s)/dashboard developers and was directly involved in planning,
Page 2
Mohammed I. Alam
developing, monitoring and execution/closure of projects.
• Migrated environment from XI R2/3.1 to SAP Business Objects 4.0 SP 04/05
• Planned and executed the project on migrating and standardizing the use of new features
for BI 4.0
• Installed/configured the SAP BI 4.0 platform and maintained the Servers on latest Service
Packs
• Enabled SAP Business Objects Explorer for mobile IPad and trained users on using SAP
Business Objects Explorer “App” on IPad.
• Configured and tested the external DMZ server which is used by external users and IPad
users to login to SAP BOE environment.
• Involved in designing the Quality Measure Dashboards using Xcelsius 2008 Enterprise and
then later upgrading the dashboards to 4.0.
• Created and managed Information Spaces for SBOP Business Objects Explorer.
• Managed the security of SAP Business Objecyts Enterprise Environments.
• Created complex SAP Dashboards using Xcelisus involving complex KPIs and having
ability for users to filter the data based on prompts designed on Xcelsius UI.
• Integrated the dashboards with InfoSol XML caching for better performance and ability to
drill down etc based on smaller queries running against cache.
• Created basic to mid level Universes in Information Design Tool to use it in Information
Spaces for Explorer as well well on Dashboards in 4.0
• Currently(Apr-2013) evaluating the SAP Business Objects Enterprise 4.0 SP5 and
implemented it in Development and QA.
• Lead the migration team in scoping, designing, estimating the requirements.
• Involved in discussing and finalizing the requirements for Self Service BI for ActiveHealth.
• Configured the DMZ front end Servers for external clients to use the Launchpad from
outside of ActiveHealth network.
• Involved in designing the row level security and CMC security for Internal and External
users.
• Managing enhancements and changes on existing Crystal Reports/WebI.
• Acting as “Go To” person for any issues related to a) BOE Environments b) Dashboards
c) Crystal reports d) BO Architecture questions e) InfoSol Server f) IDT/Universe design
issues.
Project Operational/Executive Dashboards – SCI Reporting
Client Service Corporation Internation
Duration Mar 10 – Apr 2012
Team size 12
My role Business Intelligence Technical Analyst
Technologies Windows XP,, SAP Business Objects Enterprise 3.1, Crystal Reports
2008, XCelsius 2008, Universe Designer, Web Intelligence, SQL
Server 2005
Responsibilities
• Worked on Operations and Executive Dashboards based on XCelsius 2008 ( XCelsius
enterprise 5.3.0.0 and build 12.3.0.670 )
• Day to day activities include managing existing BOE 3.1 Environment
• Working on installation and upgrade planning to BOE 4.0 in R&D environment
• Documenting steps/process for BOE 4.0 upgrade and researching and resolving issues
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Mohammed I. Alam
found
• There were about 150 metrics and 1000+ measures which were loaded using Business
Objects Live Office ( ver 12.1.1.1454 ) connection to WebI documents designed and
published on BOE 3.1 ( Product ver 12.1.0 )
• Involved in iterative processes which included
a) Basic: paper drawings, spreadsheets, Powerpoint, Click thru
b) Intermediate: reports, POCs, XCelsius framework
c) Advanced: Dynamic and Interactive dashboards.
• For data retrieval we have used Live Office connections to WebI documents designed and
residing on BOE 3.1
• For linking openDoc calls were used to call WebI and Crystal ( 40+reports called from 9
different tabs of Dashboard)
• In total we had 19 SWFs which made this one Dashboard and Intra SWF communication
was done using third party component designed by ‘Centigon’
• Designed the ‘4 Quadrant View’ on each of the 9 tabs on which the dashboard was laid out.
• Worked on troubleshooting the session timeouts on BOE single sign on when the
Webi/Crystal reports ‘openDoc’ were called.
• Deployed the Operations and Executive Dashboards in Development and designed the
process document for migrating the SWFs from development to Production.
• Involved in rolling out the Dashboards to Production, testing and supporting any issues.
• Currently working on Phase 2 enhancements for these dashboards.
Project Enterprise Claim Management – Operational/Interactive Reports
Client State Farm Insurance
Duration Dec 08 – Mar 10
Team size 25
My role Business Objects Enterprise/Crystal Reports Architect
Technologies Windows XP, IIS 5.0, SAP Business Objects XI R2/3.1, Crystal Reports XI
R2,2008, XCelsius, Universe Designer, Web Intelligence, DB2, Rational
Software Suite ( Data Explorer, Clear Case, Clear Quest.)
Responsibilities
• Designed Architecture of SAP Business Objects XI R3.1 environment and migrated the
existing XI R2 environment to XI R3
• Involved in release process of XI R3, communicating with different developers on issues
facing once migrated to R3.
• Lead the Claims Solution reporting team in Crystal reports development in version XI R2 /
2008
• Involved in migration process of Crystal reports from version XI to 2008
• Involved in configuring different environment for report(s) developed using XML/XSD and
reports designed against Stored Procedures written in DB2.
• Developed about 15 reports for ‘Claims Solution’ from scratch against DB2 database
• Involved in finalizing the report requirement with business analysts based on the UI screens
developed for ‘Enterprise Claims Solution’ project.
• Implemented and tested report(s) in development, QA, Pre-Production and Production
environments
• Migrated and supported XCelsius dashboards on Business Objects XI R2 and R3
environment
• Supported report(s) and Enterprise Infoview/CMC issues after moving to Production.
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Mohammed I. Alam
Project Executive Stock Options eReporting ( ExSOP – Reporting )
Client Merrill Lynch
Duration Mar 03 – Dec 06 and Oct 07 – Dec 08
Team size 30
My role Business Objects/Crystal Enterprise Lead Architect
Technologies Windows 2000,2003,XP, IIS 5.0, Visual Studio 6.0, Business Objects XI
Release II, Crystal Enterprise 8.5,9.0,10 Crystal Reports 8.5,9.0,10 CSP
pages, Oracle 8i,9i, PVCS, Data Direct ODBC drivers.
Responsibilities:
• Designed multi server architecture for Business Objects XI R2 Enterprise for more than 10000
concurrent users.
• Involved in all phases of migration from Crystal Enterprise 10 to XI R2.
• Involved in designing Universe and migrating existing adhoc ‘Crystal Reports Explorer 11’ to
WebI
• Involved in creating the SRS/BRS for ‘Master Reports Suite’ which included enhancements to
existing adhoc product.
• Currently leading team on multiple projects like Migration of Crystal 10 to Business Objects
XI Release 2, Million Dollar Tracking System, Performace Shares ( Equity related project ).
• Headed the team of Crystal Reports Developers, developed the reports as well as got them
done by team on time for the releases.
• Designed and documented the multi server architecture of Crystal Enterprise 9/10.
• Configured and Standardised the APS Cluster environment in Crystal Enterprise.
• Worked with team on customizing the out-of-box product to get look and feel of the ExSOP
application and abilities of Crystal Enterprise like exporting, previewing, printing and emailing
the reports.
• Documented the steps of installing and configuring the Crystal Enterprise for the networking
department to built the servers when we have releases.
• Stress tested the crystal enterprise servers to determine ideal configuration for the best
performance.
• Responsible to support the issues with reports on the crystal enterprise environments
( Development, UAT, Test and Production )
• Responsible to Sign-Off on the crystal enterprise and Ad-Hoc application after the release.
• Held the release manager position for Crystal Reports team.
• Trained developers on steps involved in migration of reports from Crystal 8.5 to 9.0 and then
9.0 to 10
• Migrated Crystal Web environment from Crystal Enterprise 8.5 to 9.0 and also from 9.0 to 10.
• Tested and implemented SMTP email and FTP scheduling feature of Crystal Enterprise 8.5.
• Developed the confirmation letter reports which get mailed to participants.
Project Health Management ( Care Engine Reporting )
Client Active Health Care ( AETNA )
Duration Dec 06 – Sep 07 (** Was at Merrill Lynch, 1st Project from Mar 03 -
Dec 06)
Team size 10
My role Business Objects/Crystal Enterprise Lead
Technologies Windows 2000,2003,XP, IIS 6.0, Business Objects XI Release II, Crystal
Enterprise Server XI, Crystal Reports XI, Oracle 10g, VSS, Oracle Native
Drivers
Responsibilities:
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Mohammed I. Alam
• Currently leading team on multiple projects like Migration of Crystal Reports Server XI to
Business Objects XI Release 2, Aetna Health Connections, Care Engine Reports, Public
Health Response (PHR) Soul Source Reports etc.
• Install, Maintain and Trouble shoot the Business Objects Enterprise Servers
• Configure Business Objects XI to work in Firewalls, Enable the port(s) needed like 6400, 6401
etc for Business Objects Enterprise Rel II.
• Design and Recommend changes to Datawarehouse schema’s like Star and Snow Flake
designes at Active Health.
• Assisted Web team in developing the Custom Parameter tool in .Net to feed the predefined set
of parameter values to the Objects XI Enterprise.reports scheduled on Business
• Extensively worked with Business Users on regression testing the Monthly/Quarterly Reports
and convey the errors/issues to Developers and get them fixed on tight deadlines.
• Maintain the repositories for different environments like DEV, QA and PROD
• Regularly synchronized the QA, DEV environments with Production reports.
• Responsibe to talk to business users and finalize on any enhancements/new requiremenrs
needed by reporting department.
• Hosted Weekly status meetings to update and explain the work expected from them in coming
week as well as get status on work completed to crystal developers.
• Responsible to trouble shoot problems incurred on parameter tool communication to Enterprise
System.
• Responsible to make sure Email, FTP, Unmanaged Disk options of scheduling are always up
and running.
Project Neutrik – eReporting
Client NeutrikUSA
Duration Nov 2004 – Till Date ( Part – Time )
Team size 6
My role Business Objects / Crystal Architect / Solution Provider.
Technologies Windows 2003,XP, IIS 6.0, Visual Studio 6.0, Crystal Enterprise 10,
Crystal Reports Server XI ( Business Objects Enterprise ), Crystal
Reports 10,XI CSP pages, SQL Server 2000.
Responsibilities:
• Proposed the solution to upgrade Crystal Reports to version 10 and use the Crystal Enterprise 5
named user licenses to distribute within network.
• Recommended hardware for hosting Crystal Enterprise 10/ Crystal Reports Server XI, installed
it and configured the reports to get on web.
• Worked with business users on getting specification for reports, build proto types, developed
and implemented the reports on Crystal Reports Server.
• Analyzed the reports, corrected them and published it on Enterprise.
• Migrated Crystal Enterprise 10 to Crystal Reports Server XI.
• Managed groups and user(s) / permissions for the reports on Enterprise.
• Regularly monitor the server for any problems
• Responsible to see if the scheduled reports to email get delivered on month/Quarter ends.
• Developed a sample Quote application which is used by Customer Reps to send/manage
Quotes from customers.
• Developed the confirmation letter reports which get mailed to participants.
• Responsible to make sure users can login thru InfoView 24/7.
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Mohammed I. Alam
Project North Carolina Government Reporting
Client North Carolina State Government
Duration Feb/Mar 2006 – April 2006 ( Part – Time )
Team size 2
My role Crystal Enterprise Architect / Crystal Reports Developer XI
Technologies Windows 2003,XP, IIS 6.0, Business Objects XI, SQL Server 2000, Cisco
VPN, Remote Desktop, WebEx.
Responsibilities:
• Responsible to install Business Objects XI on UAT box and train the analyst in installation and
troubleshooting.
• Configure the Report Job Server and Other related servers to SMTP email.
• Built 2 new reports assigned by Analyst related to Incidents Opened, Resolved, Closed with
bar charts.
• Responsible to transfer the knowledge about the report(s) build..
• Responsible to complete the installation, develop reports and train the users in 80 hour project
which was done remotely and 35 hours on site.
Project Claims/Operation Maintenance Department Data Warehouse
Client Factory Mutual Insurance Co. ( FM Global )
Duration Oct 02 – Mar 03
Team size 4
My role Report Migration Project Lead
Technologies Windows 2000,XP, IIS 5.0, Visual Studio 6.0, Crystal Enterprise 8.0,8.5,
Crystal Reports 8.5,9.0 CSP pages, Oracle 9i, MS SQL 2000, Cognos
Impromptu, Cognos Web Reporting, Microsoft Visual Source Safe.
Responsibilities:
• Headed and helped the decision making team to finalize the crystal products after analyzing
their Impromtu reports and Cognos web environment.
• Played key role in developing, implementing and demonstrating the successful pilot project
using Crystal.
• Designed, Developed and Implemented around 45 plus reports for 2 departments on
development server as Pilot project.
• Involved in re-designing or customizing the existing Views and Stored Procedures to suit the
reporting needs.
• Designed the data requirements by analyzing the existing Impromtu reports.
• Designed and Developed existing Impromtu reports in Crystal Reports Developer 8.5
• Implemented Crystal Enterprise development environment by installing Crystal Enterprise on
IIS 5.0 web server.
• Recommended changes and updates on Views used by Impromtu reports.
• Deployed and tested the Crystal Reports on Crystal Enterprise 8.0 environment.
• Configured and trained users to use Crystal Reports 8.5 developer.
• Demonstrated Crystal’s strength by enhancing the report performance as much as 70 percent
when compared to Impromtu reports mainly by using materialized views and stored procedures
to develop Crystal Reports.
• Tipped the developers with tricks in crystal reports development.
• Trained developers on steps involved in migration of reports from Cognos to Crystal.
• Migrated Crystal Web environment from Crystal Enterprise 8.0 to 8.5
• Tested and implemented SMTP email and FTP scheduling feature of Crystal Enterprise 8.5.
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Mohammed I. Alam
• Demonstrated the various features included in Crystal Enterprise 8.5 and gave and idea what
can be expected in Crystal Enterprise 9.0 which is due to release shortly.
• In charge for training and handling the entire project to the employees or rather developers at
FM Global.
Project Enterprise Reporting
Client Arlington County Government
Duration Dec 01 – Oct 02.
Team size 6
My role Report Architect/Lead
Technologies Windows 2000, IIS 5.0, EasyTrive, VB, Crystal Enterprise 8.0,8.5, Crystal
Reports 8.0/8.5, Crystal Analysis 8.5, CSP pages, Oracle 9i, Cognos
Impromptu, Cognos PowerPlay, Windows TS Clients.
Responsibilities:
• Involved in all phases of designing the database to suit the reporting needs.
• Designed the data requirements ( data needed from mainframe side ) by analyzing the cobol
code.
• Implemented Crystal Enterprise development and production environment by installing Crystal
Enterprise on IIS 5.0 web server.
• Configured and trained users to use Crystal Reports 8.5 developer.
• Designed, Developed and Implemented around 50 reports for 5 departments on production and
test servers.
• Evaluated Cognos Impromptu and Cognos PowerPlay for moving to BI solution
• Designed the above reports in Cognos Impromptu and placed on Cognos Web Server.
• Given the demo comparing capabilities, advantages and disadvantages of using Cognos
Impromptu, PowerPlay and Crystal Reports,Enterprise and Analysis.
• Developed an OLAP environment for the developers from different departments to do Adhoc
reporting using Crystal Analysis 8.5.
• Trained and Developed documentation for administrators to follow steps to add, modify, delete
or change rights for different users of different departments.
• Used NT authentication extensively on Enterprise side to authenticate users into Crystal
Environment
• Developed and Implemented customized CSP pages into crystal enterprise environment.
• Developed report on log files generated by Web Component Server to track the users
accessing reports using Enterprise portal
• Interacted with the users to analyze the changes for improvement they need in existing reports
and developed the reports to satisfy their needs and requirements.
• Developed architecture archive the reports on Enterprise server.
• Migration of Crystal Enterprise 8.0 environment to Crystal Enterprise 8.5.
• Implementing LDAP authentication using Crystal Enterprise 8.5 and Novell Directory Services.
• Testing and implementing SMTP email and FTP scheduling feature of Crystal Enterprise 8.5.
Client Structure Consulting Group (DYNEGY), TX
Duration May 01 to Dec 01
Team size 10
My role Sr. Reports Analyst
Technologies Seagate Crystal Report 8.0/8.5, Crystal Enterprise, Oracle 8i,Visual
Studio, CSP, HTML, PL/SQL, and Win NT 4.0.
Page 8
Mohammed I. Alam
Responsibilities:
• Understand and Analyze the Business Flow and Standards set by ERCOT (Electric Reliability
Council of Texas).
• Develop the Stored procedures and Views to be able to customize the report according to
specifications.
• Develop reports for the latest release of “nMarket - ERCOT “
• Analyze, make Specifications and develop the reports for modules like Scheduling, Bidding,
Settlements and Dispatching.
• Regularly analyze and Review the reports developed and make enhancements to them if
recommended by users.
• Develop views using base tables and customized them to use it in the reports.
• Support the report issues and administration of Crystal Enterprise Server.
• Understand DLL’s sent by ERCOT on daily basis and then analyze the data to develop variance
reports.
• Developed hourly and 15 minute interval data for different types of Energies bided.
• Develop Price Settlement Variances between ERCOT and DYNEGY by Plant Level.
• Develop the Variance reports between ERCOT Meter reads and DYNEGY internal meter reads
which are provided by C3 ( A consulting Firm.)
• Oracle 8i was the backend database used.
• Upgrade Crystal Reports 8.0 to Crystal Enterprise.
Project IDX Rad ver 10.0.184
Client IDX Systems, VT
Duration Feb’01-May’ 01
Team size 12.
My role Sr. Reports Developer.
Technologies Seagate Crystal Report 8.0, Oracle 8i, HTML, PL/SQL, PcAnywhere,
RAS, Vantive and
Win 2K
Responsibilities:
• Develop reports for the latest release of “IDX Rad “ ver 10.0.184.
• Analyze and make Specifications for the development of the reports for modules like
Scheduling, Tracking and Billing.
• Regularly analyze the reports in earlier builds and make enhancements to them if possible, and
include them in the current build.
• Develop the Stored procedures to be able to customize the report according to specifications.
• Developed views using base tables and customized them to use it in the reports.
• Developed stored procedures and made enhancements to older code which were having
performance issue.
• Support the report issues in “IDX Rad” version 10.0.183 as well as in latest build 10.0.184.
• Solve Crystal Report issues on Client site and fix it at their site by RAS or PcAnywhere.
• Used Vantive extensively to get the test and Web Server information for client sites. Regularly
check Vantive for complaints from clients regarding crystal reports.
• Was responsible to make changes on reports with issues, and include the changes in the
Current Build for the release of the next version.
• Also helped the development team by updating them on the critical problems faced by the
current version and recommended the changes, to avoid problems in future builds.
• Was responsible to develop customize reports requested by Clients.
• Also responsible to see the smooth running of reports from the Application on the client sites.
Page 9
Mohammed I. Alam
• Also help the installation Engineers by providing information and support on Crystal Reports
issues.
Project Eclaro.com, NY
Client Eclaro.com
Duration Oct’00-Jan01
Team size 9
My role Sr. Developer.
Technologies Seagate Crystal Report 8.0, Seagate Info 7.5, MS SQL 2000, HTML,
JavaScript, PL/SQL, Solaris 2.6 and Win 2K
Responsibilities:
• Sole responsible to analyze the requirements and prepare the Specifications of the reports.
• Responsible for the complete development of the reports.
• Sole responsible for testing and implementing the reports.
• Was responsible to see the scalability and security provided in distributing important reports to
higher managerial level. This was done using Seagate Info 7.5
• Responsible to help and provide the parameters information used in reports to Servlets
developers.
• Responsible to configure Web Component Server and control the performance by setting the
proper parameters.
• Responsible to see the smooth implementation of servlets using ASP.
• Responsible to make reports on checking the database and recommend the updating in
database if any.
Project CredentialOne.com
Client CredentialOne
Duration Apr’00 - Oct’00
Team size 10
My role Developer.
Technologies BEA Web Logic Server 5.1, Oracle 8i, Java 1.2, JSDK2.0,
Servlets,VisualCafé 3.0, HTML, JavaScript, PL/SQL, Seagate Crystal
Reports 8.0, Seagate Info 7.5, Solaris 2.6 and Windows NT.
Responsibilities:
• Generated Reports using Seagate Crystal Reports (Ver 8.0) to dynamically update the
information from the database and display the same on the Webpages.
• Created Servlets to store and update the professional’s information like skills, training,
certifications, clients, employers, education etc and also to store the information related to
registered companies.
• Was Responsible to generate code to access database through JDBC and use type III drivers to
accomplish the database connectivity.
• Had done the validations by using JavaScript extensively.
• Was Responsible to maintain Smooth Scheduling and distribution of the reports using Seagate
Info within the developers.
• To regularly keep track of the OLAP reports made or recommended by managers using
Seagate Analysis.
Page 10
Mohammed I. Alam
Project Revenue Reporting of Calling Cards.
Client NASCO. (Marhba Pre-Paid Calling Cards) Riyadh,KSA
Duration Feb ’98 – Feb ’00
Team size 12
My role Programer/Reports Developer
Technologies Oracle 7.3, Oracle 8, Seagate Crystal Reports 7.0, Seagate Info. 7.0,
Pervasive and Btrieve Databases, Windows NT, Novell.
Responsibilities:
• Was Responsible to maintain Btrieve and Pervasive Databases on remote platforms.
• To maintain the structure of the Log files generated on the Julian date basis.
• To Provide Finance department with revenue reports, developed using Seagate Crystal Reports
and analyze the increase in the earned revenue on a monthly basis and help the Finance
department to draw plans on the basis of these reports.
• To regularly check on miscellaneous cards, if any in the system, and help communication
department to rectify any errors.
• Developed OLAP reports on HOLO cubes which were done for financial reporting.
• To provide the details of the Calls made by the customers on the cards if requested by
customer support.
• To ensure proper Scalability and security in distributing reports using Seagate Info.
Project Human Resource System
Client ANDHRA PRADESH State Co-operative Marketing, INDIA
Duration Jun ’96 – Jan '98
Team size 12
My role Programer/Reports Developer
Technologies Oracle 7.3, PL/SQL, VB 4.0, FORMS 4.5 and Seagate Crystal Reports
6.0, Windows NT, UNIX
Responsibilities:
• Was responsible to analyze and design the requirements of the system.
• Was involved in developing reports using Crystal reports of Visual Basic 4.0.
• The Reports were developed using ODBC with Oracle 7.3.2 as backend Database.
• Had used Visual Basic extensively to make the front-end screens.
• Impart training to the end users about refreshing the reports and providing parameter values
while refreshing the reports which were developed for end users.
• To implement the different phases of the project.
• Was actively involved in Analysis, Database Design, Development, Database
Administration and Implementation phases of this project.
Education and professional training
Graduation B.S in Electronics and Communication Engineering
Certifications • Crystal Reports Certified Profession XI from business objects
• Authorized Crystal Engineer ( ACE ) certified from Crystal Decisions
• Hammerman Certified Crystal Reports Writer
• SUN Certified Programmer JAVA2 certified from SUN Microsystems.
Training program Conducted by Timeframe
Page 11
Mohammed I. Alam
Oracle DBA Wilshire Software Technologies (P)
Ltd
Dec 97
Java Programming. Intelligroup Asia (P) Ltd Mar 00.
Vision to Execution
Development Methodology.
ValueMomentum, USA. Mar 00.
Other Details
Provide training/Support to users in Business Intelligence suite of products through WebEx and phone
and had completed many small to mid size Telecommute projects.
Page 12

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Mohammed alam

  • 1. Mohammed I. Alam Asummary of the experience and expertise I will bring to the job • 13+ Years of experience in developing reporting solutions for Financial, Insurance, Government, Manufacturing, Retail, Energy, Telecom and e-commerce industries. • Lead the session at ASUG SAP Business Objects Conference in Orlando Florida. More details on session Click Here • Lead the session at BI 2012 in Feb-March 2012 Conference More details on session, Click Here • SAP Certified Application Associate - SAP Business Objects Enterprise XI 3.x • SAP Certified Application Associate - Crystal Reports 2008 • SAP Certified Application Associate - Web Intelligence 3.x • Business Objects Certified Professional ( Crystal Reports XI, Enterprise REL II ) from business objects • Authorized Crystal Engineer ( ACE ) certified from Crystal Decisions ( Version 9 and 8.5 ). • Worked extensively in leading, developing and implementing report solutions on SAP Business Objects 4.0/3.1/R2 product suite • Worked on designing dashboards against different data sources using SAP Dashboard Design 4.0/XCelsius 2008 • Integrated XCelsius into Crystal reports 2008 using XML/CSV, Excel and flash variables. • Expertise in designing Universe from scratch, migrating to different environments, designing WebI documents and maintaining them on Business Objects XI R2 SP3. • Installed and configured Business Objects XI Rel II on Win 2003 Server, Red Hat Linux. • Evaluated usage of Crystal XCelcius, Live Office for adhoc reporting. • Experience in designing Small to Mid level Data Warehouse Systems involving Star Schema and Snowflake for Major RDBMS systems like Oracle, Btrieve, SQL Server 2005/2000. • Worked extensively in developing Procedures, Triggers, Views on database like Oracle 7.3,8i, 9i,10g, SQL server 7.0,2000,2005, MySQL, Btrieve, Pervasive and Access • Lead the migration project from Crystal 10 to XI, Cognos to Crystal Enterprise, Crystal to SQL Server Reporting. • Knowledge of processes like rule extraction, rule analysis, rule flows, and rulebase design. • Knowledge of ETL tools like Informatica, Data Stage, Extensively used SQL DTS packages for ETL. • Knowledge of programming languages like PL/SQL, SQL, T-SQL,COBOL, C, JAVA 2.0 • Experience in interacting with business users and rules analysts on multiple projects. • Expertise over preparing report specifications, database designs to support the reporting requirements. • Experienced in documenting different stages of developing reports and setting them up on Enterprise Report Server 8.0 • Experienced in migrating reporting from COBOL mainframe to Web based Reports using Business Objects Suite of products. • Active team player and as an individual with Excellent Communication, Interpersonal skills, self motivated fast learner and good listener. Contact Details Cell: 571-228-1995 Twitter: @ReportExpert Email: malam@reportgurus.com Page 1
  • 2. Mohammed I. Alam Technologies I worked with Areas Technology / Products Languages SQL, PL/SQL, C, C++, Java1.2 Structured Query Language (SQL). BI/Reports SAP Business Objects Explorer, Lumira, Crystal Reports 2011/2008/ XI/10/9/8.5,8.0/7.0/6.0, Business Objects Enterprise 4.0/3/1/XIR2, Crystal Enterprise 10/9.0/8.5/8.0, Seagate Info7.0,7.5, Seagate Holos,Crystal Analysis 8.5,Visual Basic Crystal Reports, Oracle Reports 2.5. Crystal Decisions, Cognos, Microsoft, Oracle Microsoft Visual Basic. Business Objects XI Release II / Crystal Reports Server XI, Crystal Xcelsius 2008, SAP Dashboard Design Development Tools Homesite, Dreamviewer, SQL Programmer, TOAD, SQL Navigator, Visual Age 3.5. Visio, Vantive Visual Café, Rational Rose, TOAD RDBMS Oracle 7.x, 8i,9i,10g, SQL Server 7.0,2000,2005, Btrieve, Pervasive, Access Oracle, Microsoft SQL, Pervasive Web Expertise CSP, ASP, DHTML, JavaScript HTML, JAVA 1.2,JSP Web/Application Servers IIS4.0/5/6.0, Tomcat, Apache Server , BEA’sWeblogic 5.1/6.1 BEA’sWeblogic 4.5/5.1/6.1 Operating systems Windows Server 2008 R2, Windows Server 2003/2000 ,UNIX, Red Hat Linux WindowsNT, Windows 95/98. Version control Visual Source Safe,PVCS Rational Clear Case. Other tools WebEx, GotoMeeting, Symantec Pc Anywhere, Vantive. Windows TS Client Work/assignment history Project Self Service Business Intelligence/Enterprise Reporting Client ActiveHealth Management (Aetna) Duration Apr 2012 – Till Date Team size 8 My role Application Technology Specialist Technologies SAP Business Objects Enterprise 4.0 SP4/3.1, SAP Business Objects Explorer 4, Crystal Reports 2011/2008, XCelsius 2008, SAP Dashboard Design 4, Universe Designer, Information Design Toold(IDT), Web Intelligence, Oracle 11g Responsibilities • Acted as Techincal Project Lead on all the projects related to BI and reporting. • Managed team of 4 report(s)/dashboard developers and was directly involved in planning, Page 2
  • 3. Mohammed I. Alam developing, monitoring and execution/closure of projects. • Migrated environment from XI R2/3.1 to SAP Business Objects 4.0 SP 04/05 • Planned and executed the project on migrating and standardizing the use of new features for BI 4.0 • Installed/configured the SAP BI 4.0 platform and maintained the Servers on latest Service Packs • Enabled SAP Business Objects Explorer for mobile IPad and trained users on using SAP Business Objects Explorer “App” on IPad. • Configured and tested the external DMZ server which is used by external users and IPad users to login to SAP BOE environment. • Involved in designing the Quality Measure Dashboards using Xcelsius 2008 Enterprise and then later upgrading the dashboards to 4.0. • Created and managed Information Spaces for SBOP Business Objects Explorer. • Managed the security of SAP Business Objecyts Enterprise Environments. • Created complex SAP Dashboards using Xcelisus involving complex KPIs and having ability for users to filter the data based on prompts designed on Xcelsius UI. • Integrated the dashboards with InfoSol XML caching for better performance and ability to drill down etc based on smaller queries running against cache. • Created basic to mid level Universes in Information Design Tool to use it in Information Spaces for Explorer as well well on Dashboards in 4.0 • Currently(Apr-2013) evaluating the SAP Business Objects Enterprise 4.0 SP5 and implemented it in Development and QA. • Lead the migration team in scoping, designing, estimating the requirements. • Involved in discussing and finalizing the requirements for Self Service BI for ActiveHealth. • Configured the DMZ front end Servers for external clients to use the Launchpad from outside of ActiveHealth network. • Involved in designing the row level security and CMC security for Internal and External users. • Managing enhancements and changes on existing Crystal Reports/WebI. • Acting as “Go To” person for any issues related to a) BOE Environments b) Dashboards c) Crystal reports d) BO Architecture questions e) InfoSol Server f) IDT/Universe design issues. Project Operational/Executive Dashboards – SCI Reporting Client Service Corporation Internation Duration Mar 10 – Apr 2012 Team size 12 My role Business Intelligence Technical Analyst Technologies Windows XP,, SAP Business Objects Enterprise 3.1, Crystal Reports 2008, XCelsius 2008, Universe Designer, Web Intelligence, SQL Server 2005 Responsibilities • Worked on Operations and Executive Dashboards based on XCelsius 2008 ( XCelsius enterprise 5.3.0.0 and build 12.3.0.670 ) • Day to day activities include managing existing BOE 3.1 Environment • Working on installation and upgrade planning to BOE 4.0 in R&D environment • Documenting steps/process for BOE 4.0 upgrade and researching and resolving issues Page 3
  • 4. Mohammed I. Alam found • There were about 150 metrics and 1000+ measures which were loaded using Business Objects Live Office ( ver 12.1.1.1454 ) connection to WebI documents designed and published on BOE 3.1 ( Product ver 12.1.0 ) • Involved in iterative processes which included a) Basic: paper drawings, spreadsheets, Powerpoint, Click thru b) Intermediate: reports, POCs, XCelsius framework c) Advanced: Dynamic and Interactive dashboards. • For data retrieval we have used Live Office connections to WebI documents designed and residing on BOE 3.1 • For linking openDoc calls were used to call WebI and Crystal ( 40+reports called from 9 different tabs of Dashboard) • In total we had 19 SWFs which made this one Dashboard and Intra SWF communication was done using third party component designed by ‘Centigon’ • Designed the ‘4 Quadrant View’ on each of the 9 tabs on which the dashboard was laid out. • Worked on troubleshooting the session timeouts on BOE single sign on when the Webi/Crystal reports ‘openDoc’ were called. • Deployed the Operations and Executive Dashboards in Development and designed the process document for migrating the SWFs from development to Production. • Involved in rolling out the Dashboards to Production, testing and supporting any issues. • Currently working on Phase 2 enhancements for these dashboards. Project Enterprise Claim Management – Operational/Interactive Reports Client State Farm Insurance Duration Dec 08 – Mar 10 Team size 25 My role Business Objects Enterprise/Crystal Reports Architect Technologies Windows XP, IIS 5.0, SAP Business Objects XI R2/3.1, Crystal Reports XI R2,2008, XCelsius, Universe Designer, Web Intelligence, DB2, Rational Software Suite ( Data Explorer, Clear Case, Clear Quest.) Responsibilities • Designed Architecture of SAP Business Objects XI R3.1 environment and migrated the existing XI R2 environment to XI R3 • Involved in release process of XI R3, communicating with different developers on issues facing once migrated to R3. • Lead the Claims Solution reporting team in Crystal reports development in version XI R2 / 2008 • Involved in migration process of Crystal reports from version XI to 2008 • Involved in configuring different environment for report(s) developed using XML/XSD and reports designed against Stored Procedures written in DB2. • Developed about 15 reports for ‘Claims Solution’ from scratch against DB2 database • Involved in finalizing the report requirement with business analysts based on the UI screens developed for ‘Enterprise Claims Solution’ project. • Implemented and tested report(s) in development, QA, Pre-Production and Production environments • Migrated and supported XCelsius dashboards on Business Objects XI R2 and R3 environment • Supported report(s) and Enterprise Infoview/CMC issues after moving to Production. Page 4
  • 5. Mohammed I. Alam Project Executive Stock Options eReporting ( ExSOP – Reporting ) Client Merrill Lynch Duration Mar 03 – Dec 06 and Oct 07 – Dec 08 Team size 30 My role Business Objects/Crystal Enterprise Lead Architect Technologies Windows 2000,2003,XP, IIS 5.0, Visual Studio 6.0, Business Objects XI Release II, Crystal Enterprise 8.5,9.0,10 Crystal Reports 8.5,9.0,10 CSP pages, Oracle 8i,9i, PVCS, Data Direct ODBC drivers. Responsibilities: • Designed multi server architecture for Business Objects XI R2 Enterprise for more than 10000 concurrent users. • Involved in all phases of migration from Crystal Enterprise 10 to XI R2. • Involved in designing Universe and migrating existing adhoc ‘Crystal Reports Explorer 11’ to WebI • Involved in creating the SRS/BRS for ‘Master Reports Suite’ which included enhancements to existing adhoc product. • Currently leading team on multiple projects like Migration of Crystal 10 to Business Objects XI Release 2, Million Dollar Tracking System, Performace Shares ( Equity related project ). • Headed the team of Crystal Reports Developers, developed the reports as well as got them done by team on time for the releases. • Designed and documented the multi server architecture of Crystal Enterprise 9/10. • Configured and Standardised the APS Cluster environment in Crystal Enterprise. • Worked with team on customizing the out-of-box product to get look and feel of the ExSOP application and abilities of Crystal Enterprise like exporting, previewing, printing and emailing the reports. • Documented the steps of installing and configuring the Crystal Enterprise for the networking department to built the servers when we have releases. • Stress tested the crystal enterprise servers to determine ideal configuration for the best performance. • Responsible to support the issues with reports on the crystal enterprise environments ( Development, UAT, Test and Production ) • Responsible to Sign-Off on the crystal enterprise and Ad-Hoc application after the release. • Held the release manager position for Crystal Reports team. • Trained developers on steps involved in migration of reports from Crystal 8.5 to 9.0 and then 9.0 to 10 • Migrated Crystal Web environment from Crystal Enterprise 8.5 to 9.0 and also from 9.0 to 10. • Tested and implemented SMTP email and FTP scheduling feature of Crystal Enterprise 8.5. • Developed the confirmation letter reports which get mailed to participants. Project Health Management ( Care Engine Reporting ) Client Active Health Care ( AETNA ) Duration Dec 06 – Sep 07 (** Was at Merrill Lynch, 1st Project from Mar 03 - Dec 06) Team size 10 My role Business Objects/Crystal Enterprise Lead Technologies Windows 2000,2003,XP, IIS 6.0, Business Objects XI Release II, Crystal Enterprise Server XI, Crystal Reports XI, Oracle 10g, VSS, Oracle Native Drivers Responsibilities: Page 5
  • 6. Mohammed I. Alam • Currently leading team on multiple projects like Migration of Crystal Reports Server XI to Business Objects XI Release 2, Aetna Health Connections, Care Engine Reports, Public Health Response (PHR) Soul Source Reports etc. • Install, Maintain and Trouble shoot the Business Objects Enterprise Servers • Configure Business Objects XI to work in Firewalls, Enable the port(s) needed like 6400, 6401 etc for Business Objects Enterprise Rel II. • Design and Recommend changes to Datawarehouse schema’s like Star and Snow Flake designes at Active Health. • Assisted Web team in developing the Custom Parameter tool in .Net to feed the predefined set of parameter values to the Objects XI Enterprise.reports scheduled on Business • Extensively worked with Business Users on regression testing the Monthly/Quarterly Reports and convey the errors/issues to Developers and get them fixed on tight deadlines. • Maintain the repositories for different environments like DEV, QA and PROD • Regularly synchronized the QA, DEV environments with Production reports. • Responsibe to talk to business users and finalize on any enhancements/new requiremenrs needed by reporting department. • Hosted Weekly status meetings to update and explain the work expected from them in coming week as well as get status on work completed to crystal developers. • Responsible to trouble shoot problems incurred on parameter tool communication to Enterprise System. • Responsible to make sure Email, FTP, Unmanaged Disk options of scheduling are always up and running. Project Neutrik – eReporting Client NeutrikUSA Duration Nov 2004 – Till Date ( Part – Time ) Team size 6 My role Business Objects / Crystal Architect / Solution Provider. Technologies Windows 2003,XP, IIS 6.0, Visual Studio 6.0, Crystal Enterprise 10, Crystal Reports Server XI ( Business Objects Enterprise ), Crystal Reports 10,XI CSP pages, SQL Server 2000. Responsibilities: • Proposed the solution to upgrade Crystal Reports to version 10 and use the Crystal Enterprise 5 named user licenses to distribute within network. • Recommended hardware for hosting Crystal Enterprise 10/ Crystal Reports Server XI, installed it and configured the reports to get on web. • Worked with business users on getting specification for reports, build proto types, developed and implemented the reports on Crystal Reports Server. • Analyzed the reports, corrected them and published it on Enterprise. • Migrated Crystal Enterprise 10 to Crystal Reports Server XI. • Managed groups and user(s) / permissions for the reports on Enterprise. • Regularly monitor the server for any problems • Responsible to see if the scheduled reports to email get delivered on month/Quarter ends. • Developed a sample Quote application which is used by Customer Reps to send/manage Quotes from customers. • Developed the confirmation letter reports which get mailed to participants. • Responsible to make sure users can login thru InfoView 24/7. Page 6
  • 7. Mohammed I. Alam Project North Carolina Government Reporting Client North Carolina State Government Duration Feb/Mar 2006 – April 2006 ( Part – Time ) Team size 2 My role Crystal Enterprise Architect / Crystal Reports Developer XI Technologies Windows 2003,XP, IIS 6.0, Business Objects XI, SQL Server 2000, Cisco VPN, Remote Desktop, WebEx. Responsibilities: • Responsible to install Business Objects XI on UAT box and train the analyst in installation and troubleshooting. • Configure the Report Job Server and Other related servers to SMTP email. • Built 2 new reports assigned by Analyst related to Incidents Opened, Resolved, Closed with bar charts. • Responsible to transfer the knowledge about the report(s) build.. • Responsible to complete the installation, develop reports and train the users in 80 hour project which was done remotely and 35 hours on site. Project Claims/Operation Maintenance Department Data Warehouse Client Factory Mutual Insurance Co. ( FM Global ) Duration Oct 02 – Mar 03 Team size 4 My role Report Migration Project Lead Technologies Windows 2000,XP, IIS 5.0, Visual Studio 6.0, Crystal Enterprise 8.0,8.5, Crystal Reports 8.5,9.0 CSP pages, Oracle 9i, MS SQL 2000, Cognos Impromptu, Cognos Web Reporting, Microsoft Visual Source Safe. Responsibilities: • Headed and helped the decision making team to finalize the crystal products after analyzing their Impromtu reports and Cognos web environment. • Played key role in developing, implementing and demonstrating the successful pilot project using Crystal. • Designed, Developed and Implemented around 45 plus reports for 2 departments on development server as Pilot project. • Involved in re-designing or customizing the existing Views and Stored Procedures to suit the reporting needs. • Designed the data requirements by analyzing the existing Impromtu reports. • Designed and Developed existing Impromtu reports in Crystal Reports Developer 8.5 • Implemented Crystal Enterprise development environment by installing Crystal Enterprise on IIS 5.0 web server. • Recommended changes and updates on Views used by Impromtu reports. • Deployed and tested the Crystal Reports on Crystal Enterprise 8.0 environment. • Configured and trained users to use Crystal Reports 8.5 developer. • Demonstrated Crystal’s strength by enhancing the report performance as much as 70 percent when compared to Impromtu reports mainly by using materialized views and stored procedures to develop Crystal Reports. • Tipped the developers with tricks in crystal reports development. • Trained developers on steps involved in migration of reports from Cognos to Crystal. • Migrated Crystal Web environment from Crystal Enterprise 8.0 to 8.5 • Tested and implemented SMTP email and FTP scheduling feature of Crystal Enterprise 8.5. Page 7
  • 8. Mohammed I. Alam • Demonstrated the various features included in Crystal Enterprise 8.5 and gave and idea what can be expected in Crystal Enterprise 9.0 which is due to release shortly. • In charge for training and handling the entire project to the employees or rather developers at FM Global. Project Enterprise Reporting Client Arlington County Government Duration Dec 01 – Oct 02. Team size 6 My role Report Architect/Lead Technologies Windows 2000, IIS 5.0, EasyTrive, VB, Crystal Enterprise 8.0,8.5, Crystal Reports 8.0/8.5, Crystal Analysis 8.5, CSP pages, Oracle 9i, Cognos Impromptu, Cognos PowerPlay, Windows TS Clients. Responsibilities: • Involved in all phases of designing the database to suit the reporting needs. • Designed the data requirements ( data needed from mainframe side ) by analyzing the cobol code. • Implemented Crystal Enterprise development and production environment by installing Crystal Enterprise on IIS 5.0 web server. • Configured and trained users to use Crystal Reports 8.5 developer. • Designed, Developed and Implemented around 50 reports for 5 departments on production and test servers. • Evaluated Cognos Impromptu and Cognos PowerPlay for moving to BI solution • Designed the above reports in Cognos Impromptu and placed on Cognos Web Server. • Given the demo comparing capabilities, advantages and disadvantages of using Cognos Impromptu, PowerPlay and Crystal Reports,Enterprise and Analysis. • Developed an OLAP environment for the developers from different departments to do Adhoc reporting using Crystal Analysis 8.5. • Trained and Developed documentation for administrators to follow steps to add, modify, delete or change rights for different users of different departments. • Used NT authentication extensively on Enterprise side to authenticate users into Crystal Environment • Developed and Implemented customized CSP pages into crystal enterprise environment. • Developed report on log files generated by Web Component Server to track the users accessing reports using Enterprise portal • Interacted with the users to analyze the changes for improvement they need in existing reports and developed the reports to satisfy their needs and requirements. • Developed architecture archive the reports on Enterprise server. • Migration of Crystal Enterprise 8.0 environment to Crystal Enterprise 8.5. • Implementing LDAP authentication using Crystal Enterprise 8.5 and Novell Directory Services. • Testing and implementing SMTP email and FTP scheduling feature of Crystal Enterprise 8.5. Client Structure Consulting Group (DYNEGY), TX Duration May 01 to Dec 01 Team size 10 My role Sr. Reports Analyst Technologies Seagate Crystal Report 8.0/8.5, Crystal Enterprise, Oracle 8i,Visual Studio, CSP, HTML, PL/SQL, and Win NT 4.0. Page 8
  • 9. Mohammed I. Alam Responsibilities: • Understand and Analyze the Business Flow and Standards set by ERCOT (Electric Reliability Council of Texas). • Develop the Stored procedures and Views to be able to customize the report according to specifications. • Develop reports for the latest release of “nMarket - ERCOT “ • Analyze, make Specifications and develop the reports for modules like Scheduling, Bidding, Settlements and Dispatching. • Regularly analyze and Review the reports developed and make enhancements to them if recommended by users. • Develop views using base tables and customized them to use it in the reports. • Support the report issues and administration of Crystal Enterprise Server. • Understand DLL’s sent by ERCOT on daily basis and then analyze the data to develop variance reports. • Developed hourly and 15 minute interval data for different types of Energies bided. • Develop Price Settlement Variances between ERCOT and DYNEGY by Plant Level. • Develop the Variance reports between ERCOT Meter reads and DYNEGY internal meter reads which are provided by C3 ( A consulting Firm.) • Oracle 8i was the backend database used. • Upgrade Crystal Reports 8.0 to Crystal Enterprise. Project IDX Rad ver 10.0.184 Client IDX Systems, VT Duration Feb’01-May’ 01 Team size 12. My role Sr. Reports Developer. Technologies Seagate Crystal Report 8.0, Oracle 8i, HTML, PL/SQL, PcAnywhere, RAS, Vantive and Win 2K Responsibilities: • Develop reports for the latest release of “IDX Rad “ ver 10.0.184. • Analyze and make Specifications for the development of the reports for modules like Scheduling, Tracking and Billing. • Regularly analyze the reports in earlier builds and make enhancements to them if possible, and include them in the current build. • Develop the Stored procedures to be able to customize the report according to specifications. • Developed views using base tables and customized them to use it in the reports. • Developed stored procedures and made enhancements to older code which were having performance issue. • Support the report issues in “IDX Rad” version 10.0.183 as well as in latest build 10.0.184. • Solve Crystal Report issues on Client site and fix it at their site by RAS or PcAnywhere. • Used Vantive extensively to get the test and Web Server information for client sites. Regularly check Vantive for complaints from clients regarding crystal reports. • Was responsible to make changes on reports with issues, and include the changes in the Current Build for the release of the next version. • Also helped the development team by updating them on the critical problems faced by the current version and recommended the changes, to avoid problems in future builds. • Was responsible to develop customize reports requested by Clients. • Also responsible to see the smooth running of reports from the Application on the client sites. Page 9
  • 10. Mohammed I. Alam • Also help the installation Engineers by providing information and support on Crystal Reports issues. Project Eclaro.com, NY Client Eclaro.com Duration Oct’00-Jan01 Team size 9 My role Sr. Developer. Technologies Seagate Crystal Report 8.0, Seagate Info 7.5, MS SQL 2000, HTML, JavaScript, PL/SQL, Solaris 2.6 and Win 2K Responsibilities: • Sole responsible to analyze the requirements and prepare the Specifications of the reports. • Responsible for the complete development of the reports. • Sole responsible for testing and implementing the reports. • Was responsible to see the scalability and security provided in distributing important reports to higher managerial level. This was done using Seagate Info 7.5 • Responsible to help and provide the parameters information used in reports to Servlets developers. • Responsible to configure Web Component Server and control the performance by setting the proper parameters. • Responsible to see the smooth implementation of servlets using ASP. • Responsible to make reports on checking the database and recommend the updating in database if any. Project CredentialOne.com Client CredentialOne Duration Apr’00 - Oct’00 Team size 10 My role Developer. Technologies BEA Web Logic Server 5.1, Oracle 8i, Java 1.2, JSDK2.0, Servlets,VisualCafé 3.0, HTML, JavaScript, PL/SQL, Seagate Crystal Reports 8.0, Seagate Info 7.5, Solaris 2.6 and Windows NT. Responsibilities: • Generated Reports using Seagate Crystal Reports (Ver 8.0) to dynamically update the information from the database and display the same on the Webpages. • Created Servlets to store and update the professional’s information like skills, training, certifications, clients, employers, education etc and also to store the information related to registered companies. • Was Responsible to generate code to access database through JDBC and use type III drivers to accomplish the database connectivity. • Had done the validations by using JavaScript extensively. • Was Responsible to maintain Smooth Scheduling and distribution of the reports using Seagate Info within the developers. • To regularly keep track of the OLAP reports made or recommended by managers using Seagate Analysis. Page 10
  • 11. Mohammed I. Alam Project Revenue Reporting of Calling Cards. Client NASCO. (Marhba Pre-Paid Calling Cards) Riyadh,KSA Duration Feb ’98 – Feb ’00 Team size 12 My role Programer/Reports Developer Technologies Oracle 7.3, Oracle 8, Seagate Crystal Reports 7.0, Seagate Info. 7.0, Pervasive and Btrieve Databases, Windows NT, Novell. Responsibilities: • Was Responsible to maintain Btrieve and Pervasive Databases on remote platforms. • To maintain the structure of the Log files generated on the Julian date basis. • To Provide Finance department with revenue reports, developed using Seagate Crystal Reports and analyze the increase in the earned revenue on a monthly basis and help the Finance department to draw plans on the basis of these reports. • To regularly check on miscellaneous cards, if any in the system, and help communication department to rectify any errors. • Developed OLAP reports on HOLO cubes which were done for financial reporting. • To provide the details of the Calls made by the customers on the cards if requested by customer support. • To ensure proper Scalability and security in distributing reports using Seagate Info. Project Human Resource System Client ANDHRA PRADESH State Co-operative Marketing, INDIA Duration Jun ’96 – Jan '98 Team size 12 My role Programer/Reports Developer Technologies Oracle 7.3, PL/SQL, VB 4.0, FORMS 4.5 and Seagate Crystal Reports 6.0, Windows NT, UNIX Responsibilities: • Was responsible to analyze and design the requirements of the system. • Was involved in developing reports using Crystal reports of Visual Basic 4.0. • The Reports were developed using ODBC with Oracle 7.3.2 as backend Database. • Had used Visual Basic extensively to make the front-end screens. • Impart training to the end users about refreshing the reports and providing parameter values while refreshing the reports which were developed for end users. • To implement the different phases of the project. • Was actively involved in Analysis, Database Design, Development, Database Administration and Implementation phases of this project. Education and professional training Graduation B.S in Electronics and Communication Engineering Certifications • Crystal Reports Certified Profession XI from business objects • Authorized Crystal Engineer ( ACE ) certified from Crystal Decisions • Hammerman Certified Crystal Reports Writer • SUN Certified Programmer JAVA2 certified from SUN Microsystems. Training program Conducted by Timeframe Page 11
  • 12. Mohammed I. Alam Oracle DBA Wilshire Software Technologies (P) Ltd Dec 97 Java Programming. Intelligroup Asia (P) Ltd Mar 00. Vision to Execution Development Methodology. ValueMomentum, USA. Mar 00. Other Details Provide training/Support to users in Business Intelligence suite of products through WebEx and phone and had completed many small to mid size Telecommute projects. Page 12