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Lisa Ryan
Email- ryan.lisa99@gmail.com
10+ Years proven track record as value-adding BI Solution architect and delivery-loaded project
hardened professional with a rich mix of people-skill and people-management skills. Capable of
understanding the big picture, yet work side-by-side with developers, engineers and System
administrators.
Data Visualization and Analytical professional using Tableau to:
- Analyze and obtain insights into large data sets, create visually compelling and
actionable interactive reports and dashboards.
- Define specification, design and build of Tableau Desktop reports and dashboards
- Installation, set up and administration of Tableau Server
- Training designers, analysts and end users
in Tableau Desktop and Tableau Server
In-Depth understanding of Business Objects Implementations. Hands-on BO 4.0/3.1 XI/6.5
architecture and universe/report development. Proficient in Data warehouse (Informatica
,Business Objects Data Integrator) and BI Performance Management tools (Dashboards,
Xcelcius, Live office)
Successfully implemented 2 full cycle implementations of BW 3.1C and 1 full cycle
implementation of BI 7.0.
Experienced in roles such as End-to-End BI and data-warehouse Solution implementation
expert, BI Project Concept Scoping, BI Semantic layer Designer, BI
Reports/Dashboards/Scorecards design and development, Project Management, Business
Analyst, BI KPIs Modeling.
Experience in Requirement Analysis, Gap Analysis, Change Management and Impact Analysis,
Capacity planning, Proposal Development, Design validation, Technical leadership, and
mentoring and user training.
2
2
Description
Implemented analytical and data visualization solution using Tableau to research, analyze and
evaluate trends and market data, identifying key factors to meet/exceed comprehensive
marketing goals for Groupon Marketing Team.
Core Responsibilities:
• Built several dashboards using Global Marketing Data to support week based reporting
efforts for C-Level and Senior Audiences. Key marketing initiative dashboards had very high
visibility and received CEO Acclaim.
• Complex dashboards consisting of over 100 million rows of data showing trending via
week over week, 4 week averages, year over year, and dynamic water fall charts
• Introduced highly interactive and user friendly dashboard enabling users to customized
metrics by various dimensions, date types, and date periods
• Designed several out of the box and innovative visualizations as well as approaches to
user interactivity.
• Connected to large Hive Tables to satisfy real time and big data dashboard requirements
• Participated in Agile development approach to provide iterative and rapid response
solutions, engage and plan standing meetings, and divide core tasks into Sprints
Experience
EXXON Mobil
Houston, TX
Sep 2013 to Seo 2015
Designed, developed, and implemented innovative & sustainable Tableau reports. Supported
effective rollout of reports, including training collateral. Worked with business analysts,
interpreted business requirements that users looked to dashboards to answer, and created
server based Tableau dashboards with automatic updates. Tableau dashboards consisted of
Chemical Business Unit data with several complex calculations analyzing historical data along
with present data.
Core Responsibilities:
3
3
•Interacted with business process experts to gather requirements and provided guidance for
the Data Warehouse team in how to structure data for optimal use in Tableau
•Published Dashboards onto Tableau Server and from there dashboard consumers would
choose viewing platform (laptop, iPad, other mobile devices)
• Created dashboards with data primarily coming from SAP BW source systems and SAP
HANA
• Created extensive joins for data blending from several different data sources
• Combined views and reports into interactive dashboards in Tableau Desktop that were
presented to Business Users, Program Managers, and End Users.
• Reviewed basic SQL queries and edited inner, left, and right joins in Tableau Desktop by
connecting live/dynamic and static datasets.
• Developed story telling dashboards in Tableau Desktop and published them on to
Tableau Server which allowed end users to understand the data on the fly with the usage of
quick filters for on demand needed information.
• Scheduled data refresh on Tableau Server for weekly and monthly increments based on
business change to ensure that the views and dashboards were displaying the changed data
accurately.
• Tested dashboards to ensure data was matching as per the business requirements and if
there were any changes in underlying data.
• Participated in meetings, reviews, and user group discussions as well as communicating
with stakeholders and business groups.
Lead Business Intelligence Developer
Mount Laurel, NJ
Aug 2010 to Aug 2013
Worked as the Lead Business Intelligence Developer at TD Bank for Central BI Team and
Production Support.
Led development team across three line of business oriented delivery teams (Commercial,
Retail, & Risk).
Created universes, reports, and dashboards to support Regulatory compliance required by Basel
4
4
regulation, SOX, Frank-Dodd, & FDIC specifically towards Loan Servicing/Origination,
Operational/Credit Risk, Deposit Activity & Credit Portfolios stored in a large custom Oracle data
warehouse.
I was also an integral resource leading the Business Objects 4.0 upgrade project as well as an
enterprise level implementation of Tableau.
Environment: Business Objects Enterprises 4.0, XI3 Suite (Desktop Intelligence, Central
Management Server, Central Management Console, Import Wizard, Designer, Crystal Reports,
Web Intelligence (4.0), Information Design Tool, Dashboards), Tableau 7.0, Tableau 8.0, SAP
R/3 ECC 7.0, SD, MM, BEx Analyzer, BEx Designer
Senior BW/BI Developer
New York, NY
May 2009 to July 2010
This contract required scoping, analysis, design, construction and implementation phases of
software development lifecycle. I was responsible for designing and delivering data architecture
solutions and models using SAP BW andBusiness objects technology for ETL development and
Universe/Cube design with strong Oracle and SQL background. Continued with internal business
customers to understand reporting requirements and implement those leveraging Web
Intelligence and Business Objects Universes. It included development of user requirements,
development of specifications, coding, unit testing, user acceptance testing, documentation,
and implementation on Web Intelligence.
Environment: Business Objects XIR2/XI R3, Universe Designer, Web Intelligence, Xcelsius 2008,
Windows server 2003, SQL Server 2005, Informatica, Business Objects Data Integrator, Live
office, Query As A Web Service, SAP BW 7.3 / BI 7.0 / BW 3.5, ECC 6.0, FICO, SD, PP, MM,
CRM, HR, APO Demand Planning Tool
Senior Business Objects
King of Prussia, PA
Sep 2007 to May 2009
Farmers’ Insurance is one of the biggest commercial insurance companies in the USA.
Served as member of the Commercial Business Intelligence (CBI) team at Farmers’.
CBI is the most profitable team of Farmers’ Insurance.
5
5
Responsible for developing reports in WEBI and Crystal Reports and updating and managing the
universes. Also interacted with business users to obtain requirements.
Responsibilities:
• Involved in gathering, analyzing, and documenting business requirements, functional
requirements and data specifications for Business Objects Universes and Reports.
• Involved in updating and managing of Universes, Classes and Objects.
• Designed and developed the Functional Analysis and Technical Design like Joins,
Shortcut Joins, Contexts, and Cardinalities of the tables and structures of the Universe.
• Incorporated functions such as @Aggregate_Awareness, @Select, @Where and
@Prompt in Universes.
• Solved and avoided Cartesian products, Fan Traps, Chasm Traps and Loops in Universe
using Aliases and Contexts.
• Created reports using WebI and Crystal Reports for various Portfolios and according to
end user requirements using the Universes as the main data providers.
• Generated complex reports using Crystal Reports functionalities such as parameters,
formula workshop, and alerts.
• Used the advantages of Experts in Crystal Reports for Grouping, Sections, Selection and
Sorting.
• Included in reports advance features such as sub-reports, cross-tabs, charts, and
hierarchical structures.
• Set up groups and users for Business Objects deployment and managed user profiles.
(BO Administration)
• Performed maintenance and tuning of existing and newly created reports.
• Generated various numbers of reports on a daily, weekly and monthly basis.
6
6
Environment: Business Objects XI R2 (Designer, Web Intelligence), Crystal Reports 2008, IBM
DB2 V. 8, SQL Server 2005, SQL, TOAD 9.0, Windows XP, and Lotus Notes 6.5
Business Objects Developer
Edison, NJ
Sep 2005 to July 2007
Project Description
The members of the Ernst & Young global organization help companies in businesses across all
industries—from emerging growth companies to global powerhouses—deal with a broad range
of business issues. Ernst & Young provides the highest levels of integrity, quality and
professionalism to provide clients with a broad array of services relating to audit and risk-
related services, tax, and transactions.
This project involved designing and developing a corporate reporting system to generate
Reports for E&Y Financial solutions to help the account managers in taking important decisions
and to keep track of the accounts receivables and payments and spending. Integration of new
system with the existing Web Application was achieved. The main purpose of the system was
generating Ad-hoc Reports, canned reports and managing data. Dashboard Reports were
created for the upper management indicating current trends in costs.
• Created New Universes which provides the user an easy way to create Ad-hoc reports
and also created Both Full Client and Thin Client reports on the existing Universes.
• Customize the both Full Client and Thin Client reports using Business Objects and Webi.
• Scheduled the reports using BCA.
• Used Business Objects functionalities like applying breaks on reports, Slice and Dice to
create the Cross-tab and Master Detail reports
• Used the Powerful business objects functionality's like @functions, Variables, user
response and formulae.
• Send reports to users Inbox through Web Intelligence.
• Analyze the reporting requirements with the business users and come up with the
technical specifications.
Environment: Business Objects 5.1.3, Webi 2.6, BCA, Oracle9i, Erwin, SQL, Win 2000.
7
7
Certifications
Tableau 8 Desktop Qualified Associate
SAP Certified Application Associate – SAP BusinessObjects Web Intelligence 4.0

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Lisa Ryan

  • 1. 1 1 Lisa Ryan Email- ryan.lisa99@gmail.com 10+ Years proven track record as value-adding BI Solution architect and delivery-loaded project hardened professional with a rich mix of people-skill and people-management skills. Capable of understanding the big picture, yet work side-by-side with developers, engineers and System administrators. Data Visualization and Analytical professional using Tableau to: - Analyze and obtain insights into large data sets, create visually compelling and actionable interactive reports and dashboards. - Define specification, design and build of Tableau Desktop reports and dashboards - Installation, set up and administration of Tableau Server - Training designers, analysts and end users in Tableau Desktop and Tableau Server In-Depth understanding of Business Objects Implementations. Hands-on BO 4.0/3.1 XI/6.5 architecture and universe/report development. Proficient in Data warehouse (Informatica ,Business Objects Data Integrator) and BI Performance Management tools (Dashboards, Xcelcius, Live office) Successfully implemented 2 full cycle implementations of BW 3.1C and 1 full cycle implementation of BI 7.0. Experienced in roles such as End-to-End BI and data-warehouse Solution implementation expert, BI Project Concept Scoping, BI Semantic layer Designer, BI Reports/Dashboards/Scorecards design and development, Project Management, Business Analyst, BI KPIs Modeling. Experience in Requirement Analysis, Gap Analysis, Change Management and Impact Analysis, Capacity planning, Proposal Development, Design validation, Technical leadership, and mentoring and user training.
  • 2. 2 2 Description Implemented analytical and data visualization solution using Tableau to research, analyze and evaluate trends and market data, identifying key factors to meet/exceed comprehensive marketing goals for Groupon Marketing Team. Core Responsibilities: • Built several dashboards using Global Marketing Data to support week based reporting efforts for C-Level and Senior Audiences. Key marketing initiative dashboards had very high visibility and received CEO Acclaim. • Complex dashboards consisting of over 100 million rows of data showing trending via week over week, 4 week averages, year over year, and dynamic water fall charts • Introduced highly interactive and user friendly dashboard enabling users to customized metrics by various dimensions, date types, and date periods • Designed several out of the box and innovative visualizations as well as approaches to user interactivity. • Connected to large Hive Tables to satisfy real time and big data dashboard requirements • Participated in Agile development approach to provide iterative and rapid response solutions, engage and plan standing meetings, and divide core tasks into Sprints Experience EXXON Mobil Houston, TX Sep 2013 to Seo 2015 Designed, developed, and implemented innovative & sustainable Tableau reports. Supported effective rollout of reports, including training collateral. Worked with business analysts, interpreted business requirements that users looked to dashboards to answer, and created server based Tableau dashboards with automatic updates. Tableau dashboards consisted of Chemical Business Unit data with several complex calculations analyzing historical data along with present data. Core Responsibilities:
  • 3. 3 3 •Interacted with business process experts to gather requirements and provided guidance for the Data Warehouse team in how to structure data for optimal use in Tableau •Published Dashboards onto Tableau Server and from there dashboard consumers would choose viewing platform (laptop, iPad, other mobile devices) • Created dashboards with data primarily coming from SAP BW source systems and SAP HANA • Created extensive joins for data blending from several different data sources • Combined views and reports into interactive dashboards in Tableau Desktop that were presented to Business Users, Program Managers, and End Users. • Reviewed basic SQL queries and edited inner, left, and right joins in Tableau Desktop by connecting live/dynamic and static datasets. • Developed story telling dashboards in Tableau Desktop and published them on to Tableau Server which allowed end users to understand the data on the fly with the usage of quick filters for on demand needed information. • Scheduled data refresh on Tableau Server for weekly and monthly increments based on business change to ensure that the views and dashboards were displaying the changed data accurately. • Tested dashboards to ensure data was matching as per the business requirements and if there were any changes in underlying data. • Participated in meetings, reviews, and user group discussions as well as communicating with stakeholders and business groups. Lead Business Intelligence Developer Mount Laurel, NJ Aug 2010 to Aug 2013 Worked as the Lead Business Intelligence Developer at TD Bank for Central BI Team and Production Support. Led development team across three line of business oriented delivery teams (Commercial, Retail, & Risk). Created universes, reports, and dashboards to support Regulatory compliance required by Basel
  • 4. 4 4 regulation, SOX, Frank-Dodd, & FDIC specifically towards Loan Servicing/Origination, Operational/Credit Risk, Deposit Activity & Credit Portfolios stored in a large custom Oracle data warehouse. I was also an integral resource leading the Business Objects 4.0 upgrade project as well as an enterprise level implementation of Tableau. Environment: Business Objects Enterprises 4.0, XI3 Suite (Desktop Intelligence, Central Management Server, Central Management Console, Import Wizard, Designer, Crystal Reports, Web Intelligence (4.0), Information Design Tool, Dashboards), Tableau 7.0, Tableau 8.0, SAP R/3 ECC 7.0, SD, MM, BEx Analyzer, BEx Designer Senior BW/BI Developer New York, NY May 2009 to July 2010 This contract required scoping, analysis, design, construction and implementation phases of software development lifecycle. I was responsible for designing and delivering data architecture solutions and models using SAP BW andBusiness objects technology for ETL development and Universe/Cube design with strong Oracle and SQL background. Continued with internal business customers to understand reporting requirements and implement those leveraging Web Intelligence and Business Objects Universes. It included development of user requirements, development of specifications, coding, unit testing, user acceptance testing, documentation, and implementation on Web Intelligence. Environment: Business Objects XIR2/XI R3, Universe Designer, Web Intelligence, Xcelsius 2008, Windows server 2003, SQL Server 2005, Informatica, Business Objects Data Integrator, Live office, Query As A Web Service, SAP BW 7.3 / BI 7.0 / BW 3.5, ECC 6.0, FICO, SD, PP, MM, CRM, HR, APO Demand Planning Tool Senior Business Objects King of Prussia, PA Sep 2007 to May 2009 Farmers’ Insurance is one of the biggest commercial insurance companies in the USA. Served as member of the Commercial Business Intelligence (CBI) team at Farmers’. CBI is the most profitable team of Farmers’ Insurance.
  • 5. 5 5 Responsible for developing reports in WEBI and Crystal Reports and updating and managing the universes. Also interacted with business users to obtain requirements. Responsibilities: • Involved in gathering, analyzing, and documenting business requirements, functional requirements and data specifications for Business Objects Universes and Reports. • Involved in updating and managing of Universes, Classes and Objects. • Designed and developed the Functional Analysis and Technical Design like Joins, Shortcut Joins, Contexts, and Cardinalities of the tables and structures of the Universe. • Incorporated functions such as @Aggregate_Awareness, @Select, @Where and @Prompt in Universes. • Solved and avoided Cartesian products, Fan Traps, Chasm Traps and Loops in Universe using Aliases and Contexts. • Created reports using WebI and Crystal Reports for various Portfolios and according to end user requirements using the Universes as the main data providers. • Generated complex reports using Crystal Reports functionalities such as parameters, formula workshop, and alerts. • Used the advantages of Experts in Crystal Reports for Grouping, Sections, Selection and Sorting. • Included in reports advance features such as sub-reports, cross-tabs, charts, and hierarchical structures. • Set up groups and users for Business Objects deployment and managed user profiles. (BO Administration) • Performed maintenance and tuning of existing and newly created reports. • Generated various numbers of reports on a daily, weekly and monthly basis.
  • 6. 6 6 Environment: Business Objects XI R2 (Designer, Web Intelligence), Crystal Reports 2008, IBM DB2 V. 8, SQL Server 2005, SQL, TOAD 9.0, Windows XP, and Lotus Notes 6.5 Business Objects Developer Edison, NJ Sep 2005 to July 2007 Project Description The members of the Ernst & Young global organization help companies in businesses across all industries—from emerging growth companies to global powerhouses—deal with a broad range of business issues. Ernst & Young provides the highest levels of integrity, quality and professionalism to provide clients with a broad array of services relating to audit and risk- related services, tax, and transactions. This project involved designing and developing a corporate reporting system to generate Reports for E&Y Financial solutions to help the account managers in taking important decisions and to keep track of the accounts receivables and payments and spending. Integration of new system with the existing Web Application was achieved. The main purpose of the system was generating Ad-hoc Reports, canned reports and managing data. Dashboard Reports were created for the upper management indicating current trends in costs. • Created New Universes which provides the user an easy way to create Ad-hoc reports and also created Both Full Client and Thin Client reports on the existing Universes. • Customize the both Full Client and Thin Client reports using Business Objects and Webi. • Scheduled the reports using BCA. • Used Business Objects functionalities like applying breaks on reports, Slice and Dice to create the Cross-tab and Master Detail reports • Used the Powerful business objects functionality's like @functions, Variables, user response and formulae. • Send reports to users Inbox through Web Intelligence. • Analyze the reporting requirements with the business users and come up with the technical specifications. Environment: Business Objects 5.1.3, Webi 2.6, BCA, Oracle9i, Erwin, SQL, Win 2000.
  • 7. 7 7 Certifications Tableau 8 Desktop Qualified Associate SAP Certified Application Associate – SAP BusinessObjects Web Intelligence 4.0