Let our certified customs brokers and shipping agents ensure your business meets Canadian and U.S. customs clearance and trade compliance.

1. Once a customer,
Always a customer.
Peace of Mind. Delivered.

2. CUSTOMER SATISFACTION
We asked more than 220
Farrow clients what they
thought of our award winning
customer service. The
overwhelmingly positive
response surprised even us.
So, why are Farrow customers
so satisfied?
95% said they were likely,
or somewhat likely to
recommend us.

3. OUR RESULTS
LONGEVITY
More than 76% of our
clients have been with us
for more than
5 years.
TIMELINESS
74% of customers
indicated they get a response
to their call immediately,
or within one hour.
SPEED
85% said Farrow
responds “promptly” to their
calls. 85% said their clearance
times are “prompt”.

4. HAPPY CLIENTS
How happy are our clients
with Farrow as a whole?
77% Extremely satisfied
21% Somewhat satisfied
1% Neither satisfied or unsatisfied
1% Extremely unsatisfied

5. WHY US?
Our Proactive Approach. When it
comes to shipping and receiving
goods across borders, nothing helps
streamline the process like being
proactive.
For over 100 years, we’ve helped our
clients uncover issues before they
happen, and take action.
OUR SERVICES
• Canadian and U.S. Customs
Brokerage & Consulting
• Freight Forwarding
• Parcel Delivery and LTL Shipping
• Transport and Express Shipping
• Warehousing and Pick & Pack
Solutions