2. • Richi (Company) : Good Afternoon , Company “Love” attending Ricardo . What can I do for you?
• Alejandro (Customer) : Good Afternoon, I need to given a big sorprise to my girlfriend. Can you
help me please?
• Richi: of course, here we have everything you need . Do you need something specific?
• Alejandro: amm well , i think that something very, very romantic
• Richi: Do you already know that place will be?
• Alejandro: I don’t know, take her to a very special place like as a restaurant with view to the
beach or ... i dont know , anyplace . But i need that place is full of flowers . my girlfriend loves
flowers.
• Richi: Clearly, we can help you . We are the best company in this things of “Love” . Ok, First I
will give all the options of flowers that we have. roses, tulips, daisies, violets, sunflowers, orchids,
lilies, carnations, poppies, hydrangeas, gardenias … well , i think that these are the best.
• Alejandro: wow, those are many flowers. Can you tell me the Price of de rose,orchid,tulip and
Carnation please?
• Richi: Yes, the Price of the Carnation is 15 dollars a piece, the bouquet of roses are 17 dollars, the
bouquet of orchids are 20 dollars and the tulip piece is 5 dollars or 300 dollars the arrangement,
this is the best arrengement.
3. • Alejandro: Nice! , the Carnation is a little pricey . So i take 8 Bouquet of White roses, 4 bouquet of
White orchids, also 8 bouquet of red roses , ammm 5 Jasmine flowers and a great Tulip
arrangement.
• Richi: good choice ¡
• Alejandro: I hope so , this is a big sorprise and i hope that everything goes well. Oh i forgot, i
need an invoice
• Richi: of course, have you already registered?
• Alejandro: yes i have i’m a regular customer.
• Richi: Ok , only i need your invoice ID and your address.
• Alejandro: My invoice ID is BAFJ950202CAA and my address is St. Emilizano Zapata #1288 Col.
Del valle Z.P 1258.
• Richi: Thank you Sr. It was a pleasure to serve you
• Alejandro: Thank you.
