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Describe the history and present conditions of Employee Assistance Programs.
Solution
An Employee Assistance Program (EAP) is a voluntary, work-based program that offers free and
confidential assessments, short-term counseling, referrals, and follow-up services to employees
who have personal and/or work-related problems. EAPs address a broad and complex body of
issues affecting mental and emotional well-being, such as alcohol and other substance abuse,
stress, grief, family problems, and psychological disorders. Most employee assistance programs
date back to the 1960s and 1970s as in-house alcoholism programs that formally recognized a
recovering alcoholic executive's Alcoholics Anonymous 12th Step work. San Francisco Bay
Area companies with such programs include Standard Oil and Bechtel Corporation. In the early
to mid-1970s such programs expanded their focus to include emotional, family and drug-
addiction problems, and hired more broadly-trained counselors to provide short-term counseling
and referral to outside resources. San Francisco Bay Area companies who started broad based
programs during this period include Pacific Gas & Electric Company and Wells Fargo Bank.

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Describe the history and present conditions of Employee Assistance Pr.pdf

  • 1. Describe the history and present conditions of Employee Assistance Programs. Solution An Employee Assistance Program (EAP) is a voluntary, work-based program that offers free and confidential assessments, short-term counseling, referrals, and follow-up services to employees who have personal and/or work-related problems. EAPs address a broad and complex body of issues affecting mental and emotional well-being, such as alcohol and other substance abuse, stress, grief, family problems, and psychological disorders. Most employee assistance programs date back to the 1960s and 1970s as in-house alcoholism programs that formally recognized a recovering alcoholic executive's Alcoholics Anonymous 12th Step work. San Francisco Bay Area companies with such programs include Standard Oil and Bechtel Corporation. In the early to mid-1970s such programs expanded their focus to include emotional, family and drug- addiction problems, and hired more broadly-trained counselors to provide short-term counseling and referral to outside resources. San Francisco Bay Area companies who started broad based programs during this period include Pacific Gas & Electric Company and Wells Fargo Bank.