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- 1. Root Cause Analysis Superfactory Excellence Program™ www.superfactory.com
- 3. How does it work? PROCESS D PROCESS C PROCESS B PROCESS A CUSTOMER Nothing is allowed to further escape to the customer Contain the problem…
- 5. Root Cause No formal process for submitting job opening Lack of specifics given to Human Resources Dept Took too long to hire Project Manager Didn’t complete project on time Root Cause Resources unavailable when needed