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Messaging is King: The Value
of SMS Messaging as a Part of
an Integrated Mobile Marketing
           Strategy
           Josh Malin
Ez Texting Background


Like Constant Contact…but with text messages.

    DIY software platform. Not an agency!

    250K+SMS campaigns by our clients.
Why SMS?


   VS
SMS Basics
•  Short Code - 5/6 digit phone numbers that
   can send and receive text messages

•  Keyword – What consumers text to a
   short code to join your SMS Marketing list

•  Opt-In – Text the Keyword To Short Code

•  Opt-Out – Reply STOP
SMS Basics
SMS = Everyone
Some 83% of American adults own cell phones and three-
                      quarters
    of them (73%) send and receive text messages
SMS = Effective

         160 Characters
   Limitation Works In Its Favor

       Permission Based
Customers Have Asked To Receive
         Your Messages

         Easy To Use
       Cannot Get Simpler
Stand Alone…Or Glue?
Stand Alone…Or Glue?
Stand Alone…Or Glue?
Stand Alone…Or Glue?
If I Need Permission…How Do I
   Build A List Of Subscribers?

         INCENTIVIZE!
         INCENTIVIZE!
         INCENTIVIZE!

      And leverage existing
        channels too…
Email Marketing
Event Marketing
Social Media




To	
  get	
  FREE	
  pizza	
  join	
  our	
  facebook	
  group	
  at	
  UNCCDominos.com	
  
once	
  you	
  join	
  post	
  a	
  message	
  (I	
  GOT	
  A	
  TEXT)	
  &	
  you	
  will	
  get	
  FREE	
  
pizza	
  code	
  Reply	
  STOP	
  49ER	
  2	
  Optout	
  
	
  
Social Media
         • 15% of 3000 attendees opted in
         • Nearly all joined Facebook group
         • Ran subsequent campaigns w/o loss leader




    End Of Semester Results
          2000 new Facebook fans
           Similar SMS List Growth
Follow-up Campaign Redemption Rates > 20%
Social Media
                 Bottom Line
                $125 Dollar SMS Spend
     Multiple Campaigns To Hundreds Of Students
            Tracked With Redemption Codes
>20% Redemption Rate = Hundreds Of Orders Each Time



                   “The sales at the store,” Mr. Swanson
                   says, “when we send text messages, or
                   [use them to] drive people to Facebook,
                   are unprecedented.”
Josh Malin
josh@eztexting.com
    @JoshText

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Nyu mmse ez texting pres 080412

  • 1. Messaging is King: The Value of SMS Messaging as a Part of an Integrated Mobile Marketing Strategy Josh Malin
  • 2. Ez Texting Background Like Constant Contact…but with text messages. DIY software platform. Not an agency! 250K+SMS campaigns by our clients.
  • 3. Why SMS? VS
  • 4. SMS Basics •  Short Code - 5/6 digit phone numbers that can send and receive text messages •  Keyword – What consumers text to a short code to join your SMS Marketing list •  Opt-In – Text the Keyword To Short Code •  Opt-Out – Reply STOP
  • 6. SMS = Everyone Some 83% of American adults own cell phones and three- quarters of them (73%) send and receive text messages
  • 7. SMS = Effective 160 Characters Limitation Works In Its Favor Permission Based Customers Have Asked To Receive Your Messages Easy To Use Cannot Get Simpler
  • 12. If I Need Permission…How Do I Build A List Of Subscribers? INCENTIVIZE! INCENTIVIZE! INCENTIVIZE! And leverage existing channels too…
  • 15. Social Media To  get  FREE  pizza  join  our  facebook  group  at  UNCCDominos.com   once  you  join  post  a  message  (I  GOT  A  TEXT)  &  you  will  get  FREE   pizza  code  Reply  STOP  49ER  2  Optout    
  • 16. Social Media • 15% of 3000 attendees opted in • Nearly all joined Facebook group • Ran subsequent campaigns w/o loss leader End Of Semester Results 2000 new Facebook fans Similar SMS List Growth Follow-up Campaign Redemption Rates > 20%
  • 17. Social Media Bottom Line $125 Dollar SMS Spend Multiple Campaigns To Hundreds Of Students Tracked With Redemption Codes >20% Redemption Rate = Hundreds Of Orders Each Time “The sales at the store,” Mr. Swanson says, “when we send text messages, or [use them to] drive people to Facebook, are unprecedented.”