5. What is Team up?
Introduction
Better teams, better results
A team is made up of many individuals around a vision or
a goal. Team-up is designed for professional groups to
enhance their communication and coordination between
group members.
Team up will enhance your business/experience in three
levels;
■ Organization level
■ Employee level
■ Customer level
26.02.2013
6. Value Proposition
Organization level
Time. Money. Efficiency.
Team-up will be profitable for your organization because
you are investing to have a collaborative team which can
re-shape itself.
■ Cost reduction - Less time for administration and
logistics, free and relevant communication via
Internet
■ Risk reduction - Each team member can monitor,
identify, communicate the problem instantly.
■ Performance enhancement- Increasing efficiency
of human labor depends on availability and
reachability state information sharing.
■ Special business rules for your organization.
26.02.2013
7. Value Proposition
Employee level
Care and share.
■ faster and precise personal development
■ free (or customized) task choices (flexibility)
■ dialog based communication (thinking and
questioning at the same time)
■ backing up busy or unavailable members
■ shared goals and tasks for teams
" ..Shared values and goals are a foundational part of the
overarching mental structure that derives collaborative
efforts. Therefore, it is important to evaluate personal
goals and values, and to make them explicitly conscious."
[1]
[1] Gardner B. 2005. Ten lessons in collaboration, Journal of the American
nurses association
26.02.2013
In health care sector,
Females are relationship oriented while
Males are task oriented
8. Value Proposition
Customer Level
Be Responsive and Relevant!
■ talking with relevant contacts
■ spending less time on waiting queue (less
beethoven)
■ higher response rate
■ satisfaction and need monitoring (not version 1)
Team-up enables team-members "be reachable" for
patients. The novelty comes from;
- Sharing presence information of team members
- Having one alias for a group (phonenumber)
Let's take business case example and integrate these
three segments.
26.02.2013
9. Value Proposition
Organization-Employee-Customer
There is more than one answer to these
questions.
In other words, there is not one answer to this question
but many. However, you can modify your own business
rules according to your strategy.
If client is in Utrecht, then maybe 3rd is good for you
because it will be the most efficient.
if client likes the service of 4th, why not the forth one?
If you think that every response should be with a smile,
then 1st one can be also a good option for you.. Or client
demands is matching with personal development of 2nd
one.
However, to have that precise, we should make the team
members to share their presence information. What is this
presence information?
26.02.2013
Which person do you want to talk if you have a chance to
choose as a patient ?
talked once
rotterdam
6 times
delft
5 times
utrecht
10 times
rotterdam
Which employee should answer the call if you are the
owner of this business ?
10. Features
My State
26.02.2013
Presence information: Control and
Share
Your team members can share their presence information
easily and securely between each others with Team-up
app. In current version of Team-up app, team members
can decide on;
- Availability (Available, not available, coffee break, lunch
break)
- Location (Home, Work, On the way, Near client)
- Emotional Mood (Sad, happy, angry...)
- Activity (Sitting, stand up)
- Reachability (Reachable, unreachable) parameters.
Each of this parameters can be turn on/off according to
the privacy perception of the group members.
Furthermore, our AI will help users to fill in the presence
information automatically.
Presence information can also be shared on social medias
if the group members want to use it private purposes.
11. Features
Team view
Real time collaboration with your team.
The entered state information is not for; Time tracking,
Performance measuring but for creating a better
connection between team members.
Here is a screenshot of group main page;
From this page;
■ Group members can see the job description and
give their responses. These messages can be
modified according to presence information of
group members.
■ Getting other members presence information
within real-time. By having this chance, they can
change their behavior according to this
information (Scrollable- 9 users)
■ Assigned tasks and details of the job based on
keywords.
26.02.2013
12. Features
Homepage
But what about the privacy?
The employees can control and define when they are
going to share their presence information with group.
This sharing is not for a moment but for a time period.
Current employee, checked in 8:35 and his presence
information will be shared from 9:00 to 17:00 and from 20:
00 to 21:00 (for emergency case).
In addition to this, employee can take a break which
changes presence information to "having break"i. User can
choose the length break from predefined time periods (5,
15, 30, 60).
Lastly, employee can see some important news about
team from his news screen.
26.02.2013
13. Features
A group member view
Group members and promote their skills
Here is a screenshot for Anna van Berlo (team member).
She is 42, working for 12 years as caretaker. She knows
more about caring context. She nominated as Care Queen
because she completed xxxx care related tasks, she is very
responsive to help other group members.
From this screen, you can get
■ Her presence information
■ Her expertise
■ Possible communication actions
26.02.2013
14. Features
A group member view
Communicate for free and easy!
Communication is very important to reach conclusions.
According to the several studies, the dialog oriented
communication is needed for thinking and questioning
together.
■ Date will be present as a breaker
■ Different colors for differentiating receiver and
sender.
■ Time of the sent message
■ Attachment (not in v1.0)
Employee can add another contact to on-going
conversation if they also want to get their opinion.
26.02.2013
15. Modules
State-Communicate-Plan
To sum up,
The first version of team-up will have three modules and
settings
■ User page - user can change the presence sharing
information by claiming how long she is going to
work (planning)
■ My state - Employees can select what kind of state
information do they want to share with team?
■ My team - Overall view of team members and job
definitions.
■ Settings:
○ Account Settings
○ Term & policies
○ Help center
○ About
26.02.2013
16. Thanks for your time!
Any questions?
Presented by Design team
Powered by
17. 05.03.2013
Customer level
Next up
■ Web paige alignment with team up
■ Pricing study
■ Production files for VD
■ Flex app - concept idea
■ Alarm app - insuline diabetic alarm (hypo)
More information: alarm app duco or dennis .
26.02.2013
18. Main Header
Sub-header
Header 1
Cras vitae vulputate dolor. Vivamus nec neque enim. Ut
faucibus, nisl a commodo dignissim, nunc nisl sagittis
massa, vel posuere libero nibh ac arcu. Duis massa ligula,
condimentum ac condimentum quis, lacinia a mauris. Sed
sollicitudin eros quis nibh congue egestas. Nulla id eros
magna, ac rhoncus ante. Nam eget elit sit amet quam for
drawing attention consectetur lacinia id eu orci. Phasellus
sed ipsum ut felis pulvinar semper sit amet at mauris.
■ Ut pharetra ornare bibendum.
■ Morbi suscipit lobortis semper.
Suspendisse ac augue eget nibh pretium laoreet. Ut dolor
lectus, convallis vitae molestie ac, porta in purus. Etiam
auctor, justo non malesuada convallis, tortor luctus
pretium leo, eu gravida nibh purus vitae risus. Nullam
Team
number
Basic Medium Ultimate
0-5 xx €/pp xx €/pp xx €/pp
6-15 xx €/pp xx €/pp xx €/pp
15-30 xx €/pp xx €/pp xx €/pp
30+ xx €/pp xx €/pp xx €/pp
26.02.2013
19. User group
Who is Paige?
Your own personal assistant.
Cras vitae vulputate dolor. Vivamus nec neque enim. Ut
faucibus, nisl a commodo dignissim, nunc nisl sagittis
massa, vel posuere libero nibh ac arcu. Duis massa ligula,
condimentum ac condimentum quis, lacinia a mauris. Sed
sollicitudin eros quis nibh congue egestas. Nulla id eros
magna, ac rhoncus ante. Nam eget elit sit amet quam for
drawing attention consectetur lacinia id eu orci. Phasellus
sed ipsum ut felis pulvinar semper sit amet at mauris.
■ Ut pharetra ornare bibendum.
■ Morbi suscipit lobortis semper.
Suspendisse ac augue eget nibh pretium laoreet. Ut dolor
lectus, convallis vitae molestie ac, porta in purus.
26.02.2013
20. Introduction
Employee level
Do you need a break?
Communication is not only with the words at the work.
Team up enables your team members not only
communicate for free with its message module but also
let your team members communicate about their
presence context to the other members.
Team up enab
Sed sollicitudin eros quis nibh congue egestas. Nulla id
eros magna, ac rhoncus ante. Nam eget elit sit amet quam
for drawing attention consectetur lacinia id eu orci.
Phasellus sed ipsum ut felis pulvinar semper sit amet at
mauris.
■ Ut pharetra ornare bibendum.
■ Morbi suscipit lobortis semper.
Suspendisse ac augue eget nibh pretium laoreet. Ut dolor
lectus, convallis vitae molestie ac, porta in purus.
26.02.2013
21. Value Proposition
Customer level
"I am not in my mood, back me up!"
Communication is not only with the words at the work
context. Team up enables your team members not only
communicate for free within its message module but also
let your team members communicate about their
presence information to the other members.
But what is this presence information?
26.02.2013
Which person do you want to talk if you have a
chance to choose?