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Team B - Business Case
1.
Improve inter-profession communication Team B 04
July 2013 Safer Medicine Management amongst Older People Living in their Own Homes
2.
http://hsi.cloudapp.net/ Team • Team Coordinator:
Priyal Shah + Buki Odunlami • Team members – Dr Karen Summerfield, GP – Lindy Burrows, Patient rep – James Eguakhide, Complex needs homecare service deputy head 2
3.
http://hsi.cloudapp.net/ Proposal • Patient held
smart card / app – Summary of health – Viewed by all professions – Can be updated by appropriate professions 3
4.
http://hsi.cloudapp.net/ Service User Segments •
Patients and careers • GP practice staff • Consultants and hospital staff • Community services (district nurses, pharmacist…..) 4
5.
http://hsi.cloudapp.net/ Value Propositions • Improve: –
Flow of information – Speed of information (time) – Reduce duplications, omissions – Reduce errors – Reduce waste 5
6.
http://hsi.cloudapp.net/ Channels • Electronic communication 6
7.
http://hsi.cloudapp.net/ Service User Relationships •
Self (patient) empowering • CCG commissioned • Co- delivered 7
8.
http://hsi.cloudapp.net/ Outcomes • Improve patient
experience • Reduction of medication related harm • Reduce medicines waste 8
9.
http://hsi.cloudapp.net/ Key Activities • Pilot
patient held health smart card for a short period of time and evaluate using feedback from all users 9
10.
http://hsi.cloudapp.net/ Key Resources • IT •
Education and training • Financial 10
11.
http://hsi.cloudapp.net/ Key Partners • Patients
and careers • Health care professionals (community and secondary care) 11
12.
http://hsi.cloudapp.net/ Expenditure • Piloting cost •
Research and evaluation cost 12
13.
http://hsi.cloudapp.net/ Risk • Human errors •
Insufficient information written on the smart card • Lost of information • Data protection 13
14.
http://hsi.cloudapp.net/ Milestones 14