This document discusses coaching for managers. It defines coaching as guiding and encouraging team members to improve, perform, and achieve their potential. Coaching benefits executives through better working relationships, teamwork, job satisfaction, and conflict reduction. The document recommends that managers use a positive coaching style and discusses models for coaching, including the ICEBERG model distinguishing coaching from managing, the GROW model for structuring coaching discussions, and five principles for coaching discussions such as giving positive feedback and offering practical tips privately. The overall goals are to demystify coaching, explain why it is important, and provide guidance on how to coach effectively.
12. Coaching is the process of guiding &
encouraging Team members to IMPROVE,
PERFORM & achieve their POTENTIAL.
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~ Aalok Gupta
13. Leader as
a Coach
Sets high but
achievable
EXPECTATIONS
GUIDES team
members
Offers SUPPORT Gives ADVISE
Provides
FEEDBACK
ENCOURAGES
Team Members
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15. Benefits to Executives
• Working relationships with direct reports (reported by 77% of executives)
• Working relationships with immediate supervisors (71%)
• Teamwork (67%)
• Working relationships with peers (63%)
• Job satisfaction (61%)
• Conflict reduction (52%)
• Organizational commitment (44%)
• Working relationships with clients (37%)
• And higher MORAL, EMPOWERMENT & DEVELOPMENT…
Source:Action Coach, Study of 1000 Fortune Companies
24. If they don’t have all the ANSWERS, then
offer a SIMPLE, POSITIVE & PRACTICAL tip
25. Coaching Discussion
Never Correct in Public,
make it PRIVATE
Never let GOOD work
go unnoticed.When you
SEE it, SAY it
Make it POSITIVE:
Take a deep BREATH
If you are not feeling
positive, STOP! Then
proceed with
CARING
If they don’t have all the
ANSWERS, then offer
a SIMPLE, POSITIVE &
PRACTICAL tip
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32. The GROW model
WILL
What will you do next…?
How, when, with whom…?
What do you need from me?
OPTIONS
What could you do to move
yourself just one step forward…?
What are your options…? How
far towards your objective will
that take you…?
REALITY
What is happening now that tells
you…? Describe the current
situation…What made you realise
that you need to do something
different?
GOAL
What do you want to move forward on…?
What can we achieve in the time
available…?What would be the most
helpful thing for you to take away
from this session?
TOPIC
Tell me about…
What would you like to think/talk
about…?
Give me a flavor in a few short
sentences...
T
G R
O
W
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35. What did we learn today?
1. Understood WHAT is Coaching for
Managers
2. WHY Coaching Matters & it’s Benefits
3. HOW to Coach with the help of:
1. Iceberg Model
2. Coaching Discussion
3. The Grow Model
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37. “When you give a man a fish, you feed him
one time. But when you TEACH him how
to fish, you feed him for a Lifetime.”
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~ Chinese Wisdom