E-Invoicing and AP automation come equipped with innumerable benefits and help save you money & increase efficiency.. But before taking the important step towards going paperless, there are countless factors to consider around areas likes top management’s approval, the best-fit solution provider, supplier adoption, the likely ROIs, training etc.
To successfully answer all these questions and ensure that an efficient change management strategy is in place, it is vital to know what stage of the E-Invoicing Maturity Curve your organization falls in. This presentation by Richard Waugh (VP Corporate Development, Zycus) will help you unearth answers to all the above questions along with providing insights into:
1. Current & future invoice-to-payment landscape
2. Improvements gained through automation
3. Stages of e-invoicing maturity and associated attributes
4. Characteristics of the best-in-class AP Organizations
5. Next steps to start AP automation transformation
Factors to Consider When Choosing Accounts Payable Services Providers.pptx
Gauging the Maturity of your AP Department
1. Access an on-demand webinar
on this topic here: https://zyc.us/2rkrdwv
Gauging the Maturity of your AP
Department: The Linchpin to AP
Process Improvement
2. Gauging the Maturity of your AP
Department
The Linchpin to AP Process Improvement
3. Source to Pay Suite: Spend Analysis | eSourcing | Contract Management | Supplier Management | Savings Management | Project Management | Request Management | Procure-to-Pay
Today’s Presenter
Richard Waugh
VP Corporate Development, Zycus Inc.
As Vice President for Corporate Development, Richard leads strategic
initiatives in the areas of new product introduction, market development,
thought leadership, analyst relations, and strategic partner development
programs.
Richard has an extensive background in B2B E-Commerce. He helped
launch GE's Trading Process Network (TPN), the first on-line Marketplace
for Sourcing and Procurement. He was also Co-Founder of B2eMarkets, one
of the first SaaS (Software as a Service) Sourcing Suite providers and later
covered the Supply Management market as an Industry Analyst for the
Aberdeen Group .
4. Source to Pay Suite: Spend Analysis | eSourcing | Contract Management | Supplier Management | Savings Management | Project Management | Request Management | Procure-to-Pay
Agenda
Your AP Department’s Level of Automation
• AP Department And AP Professional’s Position in AP Evolution Curve
Top AP Challenges faced
Top AP Goals
Capabilities AP Needs to Achieve “Next Level”
E-Invoicing Maturity Models – Stages and Parameters
E-Invoicing Maturity Benchmarks – Top Performer Metrics
Case Study - Private Insurer’s Journey According to E-invoicing
Maturity Model – From Nascent to Best-in-Class
5. Source to Pay Suite: Spend Analysis | eSourcing | Contract Management | Supplier Management | Savings Management | Project Management | Request Management | Procure-to-Pay
Your AP Department’s Level of Automation
High
23%
Medium
48%
Low
29%
Source: Institute of Finance & Management
6. Source to Pay Suite: Spend Analysis | eSourcing | Contract Management | Supplier Management | Savings Management | Project Management | Request Management | Procure-to-Pay
AP Department And AP Professionals Position in AP Evolution Curve
Corporate Transaction Processor in
the “Back Office”
AP Clerk to “Cost Impactor”
AP Professional and
Analyst
Why: Manual Processes Driven by
Disconnected Systems
Why: Focus on Cost Savings, AP/P2P
Automation, and P-Card Rebates
Why: Automated
Processes, the
Accuracy of Data,
and Shorter Financial
Closing Times Allow
a Renewed Focus on
Analytics
The Evolution of the
AP Professional
AP Evolution Curve
11. Source to Pay Suite: Spend Analysis | eSourcing | Contract Management | Supplier Management | Savings Management | Project Management | Request Management | Procure-to-Pay
E-Invoicing Maturity Models – Parameters and Stages
Nascent Evolving Mainstream Best in class
Current State of AP
processes
100% manual
Current organizational
dynamics or structure
Invoice collection and indexing outsourced to an external party
Objectives of this stage The prime goal of the stage is to keep the payables moving and
not strategy focused
Technology Environment
or Level of current
automation
The technology landscape in this stage is minimal and restricted
to the use of ERP with scanning systems in place
Metrics Tracking Metrics pertaining to both operational and strategic efficiency are
not recorded or tracked
Discounting Capture and
Payment
Lack of spend visibility leads to neither discount capture nor
payment tracking
Supplier Relationship Poor, due to insufficiencies in the system
12. Source to Pay Suite: Spend Analysis | eSourcing | Contract Management | Supplier Management | Savings Management | Project Management | Request Management | Procure-to-Pay
E-Invoicing Maturity Models – Parameters and Stages
Nascent
Evolving Mainstream Best in class
Current State of AP
processes
80% manual
Current organizational
dynamics or structure
Dependency on PDF format invoice, organization partners
with OCR technology vendor
Objectives of this stage Increasing invoice data accuracy by capture
Technology Environment
or Level of current
automation
OCR system integrated with the ERP
Metrics Tracking Metrics pertaining to data capture efficiency and accuracy may
be tracked
Discounting Capture and
Payment
Little or no focus to transforming the system to a financial gain
capturing ecosystem
Supplier Relationship Not much improved, interpersonal driven
13. Source to Pay Suite: Spend Analysis | eSourcing | Contract Management | Supplier Management | Savings Management | Project Management | Request Management | Procure-to-Pay
E-Invoicing Maturity Models – Parameters and Stages
Nascent Evolving
Mainstream Best in class
Current State of AP
processes
50% manual
Current organizational
dynamics or structure
To increase overall operational efficiency and more importance
to supplier enablement
Objectives of this stage To save invoice processing cost and shorten payment cycle by
setting up automated invoice approval workflows
Technology Environment
or Level of current
automation
OCR system integrated with an ERP along with workflow systems
and invoice matching systems
Metrics Tracking Metrics are focussed on both operational and strategic aspects
Discounting Capture and
Payment
Shortened payment cycles with more savings due to better
process efficiencies
Supplier Relationship Supplier relationship at this level has evolved to be more
strategic
14. Source to Pay Suite: Spend Analysis | eSourcing | Contract Management | Supplier Management | Savings Management | Project Management | Request Management | Procure-to-Pay
E-Invoicing Maturity Models – Parameters and Stages
Nascent Evolving Mainstream
Best in class
Current State of AP
processes
Touchless processing
Current organizational
dynamics or structure
The organizational dynamics have transformed from
fragmented to more strategic and integrated
Objectives of this stage To derive maximum strategic value from procurement to pay
(P2P) processes in the form of financial savings
Technology Environment
or Level of current
automation
Integrated ecosystem of intercommunicating modules
including contract management system, procurement systems,
E-invoicing software and ERP system
Metrics Tracking Metrics around the amount of savings, discounted invoice,
contract terms savings captured are actively tracked
Discounting Capture and
Payment
Discount capture efficiency both at invoice and contract level
increases
Supplier Relationship Supplier relationship is leveraged maximum at this stage
23. Source to Pay Suite: Spend Analysis | eSourcing | Contract Management | Supplier Management | Savings Management | Project Management | Request Management | Procure-to-Pay
Top Performers Using Self-Service Portals to Resolve Inquiries
Source: Hackett Group P2P Performance Study 2017
24. CASE STUDY
Private Insurer’s Journey According to E-invoicing Maturity Model – From Nascent to Best-in-Class
Access an on-demand webinar
on this topic here: https://zyc.us/2rkrdwv
25. Source to Pay Suite: Spend Analysis | eSourcing | Contract Management | Supplier Management | Savings Management | Project Management | Request Management | Procure-to-Pay
Challenges/Need faced by AP
SAP (ERP) used for invoice workflow
processing and payments, however has a lot
of limitations
AP team had to do extensive manual work to
send, receive, archive invoices and managing
approval processes
No single source of truth for invoice and
supplier data
Ad-hoc supplier on-boarding process and
incomplete supplier details posing serious
supplier risk
26. Source to Pay Suite: Spend Analysis | eSourcing | Contract Management | Supplier Management | Savings Management | Project Management | Request Management | Procure-to-Pay
Solution
Flexibility in managing workflows due to
configurable and recurring workflows
Intelligent cloud OCR to receive invoice data
from any source. Robust matching and
efficient exception handling with strong
global compliance capabilities.
Real time data capture and updation
Increased savings due to Dynamic
Discounting
Supplier on-boarding and enablement
through the Supplier Portal
27. Source to Pay Suite: Spend Analysis | eSourcing | Contract Management | Supplier Management | Savings Management | Project Management | Request Management | Procure-to-Pay
Results
ResultsCrosses 80%
supplier
adoption in
less than a
year!
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