Recommended
Recommended
More Related Content
Similar to OB-4.ppt
Similar to OB-4.ppt (20)
Recently uploaded
Recently uploaded (13)
OB-4.ppt
- 2. Organization A systematic arrangement of people to accomplish some specific purpose. VU Steel Mills Govt. Agencies Hospitals Glossary Store United Nations
- 3. Organizations as Systems Outputs: Products Services Inputs: Material Capital Human Task environment: Competitors Unions Regulatory agencies Clients Structure Task Technology People (Actors) Organizational Boundary
- 4. How does an Organization Create Value?
- 5. Management and Myths What Managers can do and what Managers can’t do when managing people, organizations and society.
- 7. Managerial Perspectives on Organizational Behavior Organizational behavior is not a designated function or area. Rather, it is a perspective or set of tools that all managers can use to carry out their jobs more effectively.
- 8. A Knowledge of Organizational Behavior Helps Managers: Better Understand the Behavior of Those Around Them Better Understand the Basic Issues of Leadership Better Interact with Colleagues, Peers, and Co-Workers Better Interact with Suppliers, Customers, and Competitors
- 9. 9 Understanding Work Behavior Manager’s Role Includes: Observing and recognizing the differences Studying relationships between variables that influence individual behavior Discovering and predicting relationships
- 10. Part-I The Individual • Ability & Learning • Values, Attitudes and Job Satisfaction • Personality & Emotions • Perception & Individual Decision Making • Basic Motivation Concepts • Motivation and its Applications
- 11. Understanding the Basics of Human Behavior
- 13. Demographic Factors Demographic factors include a number of individual differences that influence behavioral choices Socioeconomic Background Educational Attainment Nationality Age Race Gender
- 14. Prentice Hall, 2001 Chapter 2 14 Biographical Characteristics Marital Status Gender Tenure Age
- 16. The Environment • Organization • Work group • Job • Personal life The Person • Skills & abilities • Personality • Perceptions • Attitudes •Values • Ethics Behavior B = f(P,E)
- 17. Individual Differences To Understand Individual Differences a Manager Must Study relationships between variables that influence individual behavior Discover relationships Observe and recognize the differences
- 19. A lot of athletes say they want to be part of a cohesive team—but they also want their name printed on the back of their jerseys in 6- inch-high block letters. -S.P.Robbins
- 21. Individual Differences • Individual Differences – Personal attributes that vary from one person to another. – Individual differences include personality, attitudes, perception, and creativity.
- 22. Prentice Hall, 2001 Chapter 1 22 Model of Organizational Behavior • Independent variables – Individual – Group – Organizational • Dependent variables – Attitudinal – Performance-related
- 23. Prentice Hall, 2001 Chapter 1 23 The Dependent Variables Productivity Absenteeism Job Satisfaction Organizational Citizenship Turnover
- 24. Motivation Individual behaviour and performance MARS model of behaviour and performance Role perceptions Situational factors Ability
- 25. M A R S BAR Employee ability Natural aptitudes and learned capabilities required to successfully complete a task –competencies personal characteristics that lead to superior performance –person job matching • select qualified people • develop employee abilities through training • redesign job to fit person's existing abilities
- 26. Employee role perceptions Beliefs about what behaviour is required to achieve the desired results: –understanding what tasks to perform –understanding relative importance of tasks –understanding preferred behaviours to accomplish tasks
- 27. Situational factors Environmental conditions beyond the individual’s short-term control that constrain or facilitate behaviour – time – people – budget – work facilities
- 28. Types of work-related behaviour Joining the organisation Remaining with the organisation Maintaining work attendance Exhibiting organisational citizenship Performing required tasks Types of work-related behaviour
- 29. Performance
- 30. Why Do We Care? Opportunity Motivation Performance = f (Ability, Motivation, Opportunity) Ability PERFORMANCE
- 31. The Psychological Contract - Effort - Ability - Loyalty - Skills - Time - Competencies - Pay - Job Security - Benefits - Career Opportunities - Status - Promotion Opportunities Contributions from the Individual Inducements from the Organization
- 32. The Person-Job Fit • Person-Job Fit –The extent to which the contributions made by the individual match the inducements offered by the organization.
- 34. Summary
- 35. Understanding the Basics of Human Behavior
- 37. The Environment • Organization • Work group • Job • Personal life The Person • Skills & abilities • Personality • Perceptions • Attitudes •Values • Ethics Behavior B = f(P,E)
- 38. Types of work-related behaviour Joining the organisation Remaining with the organisation Maintaining work attendance Exhibiting organisational citizenship Performing required tasks Types of work-related behaviour
- 39. Next….