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Motivation,
Wage and
Incentive Plans
What is Motivation?
1-2
Dept. of IPE, BUET
What is Motivation?
1-3
Dept. of IPE, BUET
What is Motivation?
1-4
Dept. of IPE, BUET
What is Motivation?
• Motivation
– Motivation is a human psychological characteristic
that contributes to a person’s degree of
commitment.
• Motivation in management
– Motivating is a management process of
influencing other people’s behavior
1-5
Dept. of IPE, BUET
1-6
Reflex
Influenceable
zone
Habits
Dept. of IPE, BUET
Common assumptions about Motivation
• Motivation is commonly assumed to be a
good thing.
• Motivation is in short supply and in need of
periodic replenishment
• Motivation is one of several factors that goes
into a person’s performance
• Motivation is a tool with which managers can
design job relations in an organization
1-7
Dept. of IPE, BUET
Early views of motivation
• The Traditional model
– is associated with F. Taylor. Here manager
determine the most efficient way to perform a
task and then motivate the worker with a system
of wage incentives.
– The underlying assumption is that, managers
understand the work better than the workers who
are actually lazy and can be motivated only by
money.
1-8
Dept. of IPE, BUET
Early views of motivation
• The Human Relations Model
– They found that the boredom and repetition of a
task actually reduce motivation. While social
contacts help to create and sustain motivation.
– The underlying assumption is that, managers can
motivate workers by acknowledging their social
needs and by making them feel important and
useful.
1-9
Dept. of IPE, BUET
Early views of motivation
• The Human Relations Model
– They found that the boredom and repetition of a
task actually reduce motivation. While social
contacts help to create and sustain motivation.
– The underlying assumption is that, managers can
motivate workers by acknowledging their social
needs and by making them feel important and
useful.
1-10
Dept. of IPE, BUET
Early views of motivation
• Human Resource Model
– Associated with Doglas McGregor (Theory X and
theory Y: Google them).
– The underlying assumption is that, in modern
industrial life, to take advantage of the employee’s
innate willingness and ability to work, managers
should provide a climate that gives employee
scope for personal improvement.
1-11
Dept. of IPE, BUET
Maslow’s need theory
• Physiological needs - air, food, drink, shelter, warmth,
sleep, etc.
• Safety needs - protection from elements, security,
order, law, limits, stability, etc.
• Social needs - work group, family, affection,
relationships, etc.
• Esteem needs - self-esteem, achievement, mastery,
independence, status, dominance, prestige, managerial
responsibility, etc.
• Self-Actualization needs - realizing personal potential,
self-fulfillment, seeking personal growth and peak
experiences
1-12
Dept. of IPE, BUET
Maslow’s need theory
1-13
Dept. of IPE, BUET
ERG theory
• The letters ERG stand for three levels of needs:
Existence, Relatedness, and Growth.
• Similarities to Maslow's Hierarchy
• Like Maslow's model, the ERG theory is hierarchical -
existence needs have priority over relatedness needs,
which have priority over growth.
1-14
Dept. of IPE, BUET
ERG theory
• Differences from Maslow's Hierarchy
– Unlike Maslow's hierarchy, the ERG theory allows
for different levels of needs to be pursued
simultaneously.
– The ERG theory allows the order of the needs be
different for different people.
– The ERG theory acknowledges that if a higher
level need remains unfulfilled, the person may
regress to lower level needs that appear easier to
satisfy.
1-15
Dept. of IPE, BUET
The two-factor theory
Fredrich Herzberg and his associates conducted a study of the
job attitude of 200 engineers and accountants.
• The hygiene factors do little contribution to
provide job satisfaction. He called them
"dissatisfiers' as their absence cause
dissatisfaction but their presence is not motivating
but only prevent dissatisfaction. Ex.
• Motivating factors act as forces of job satisfaction.
They create positive and a longer lasting effect on
employee’s performance and are related to work
itself. Ex.
1-16
Dept. of IPE, BUET
The two factor theory
Dept. of IPE, BUET 1-17
The two factor theory
Dept. of IPE, BUET 1-18
Equity Theory
• People develop beliefs about what is a fair
reward for one’ job contribution - an exchange
• People compare their exchanges with their
employer to exchanges with others-insiders
and outsiders called referents
• If an employee believes his treatment is
inequitable, compared to others, he or she
will be motivated to do something about it --
that is, seek justice.
1-19
Dept. of IPE, BUET
Dept. of IPE, BUET 1-20
Equity Theory
Equity Theory
Dept. of IPE, BUET 1-21
Expectancy theory of motivation
• When deciding among behavioral options,
individuals select the option with the greatest
motivation forces (MF).
• The motivational force for a behavior, action, or
task is a function of three distinct perceptions:
Expectancy, Instrumentality, and Valance. The
motivational force is the product of the three
perceptions:
• MF = Expectancy x Instrumentality x Valence
1-22
Dept. of IPE, BUET
Expectancy theory of motivation
– Expectancy probability: based on the perceived
effort-performance relationship. If I work harder than
everyone else in the plant will I produce more?
– Instrumentality probability: based on the perceived
performance-reward relationship. If I produce more
than anyone else in the plant, will I get a bigger raise
or a faster promotion?
– Valence: refers to the value the individual personally
places on the rewards. Do I want a bigger raise? Is it
worth the extra effort? Do I want a promotion?
1-23
Dept. of IPE, BUET
Expectancy theory of motivation
Dept. of IPE, BUET 1-24
Expectancy theory of motivation
Dept. of IPE, BUET 1-25
Intrinsic and Extrinsic reward
• Intrinsic reward: eg. Increased self-esteem,
satisfaction of developing new skills.
• Extrinsic reward: eg. Bonuses, Promotions
Dept. of IPE, BUET 1-26
Expectancy theory of motivation
Application of Expectancy Theory
• Determine the reward valued by each
employee
• Determine the performance you desire
• Make the performance level attainable
• Link reward to performance
• Analyze what factors might counteract the
effectiveness of the reward
• Make sure the reward is adequate
Dept. of IPE, BUET 1-27
Reinforcement Theory(B. F. Skinner)
• Reinforcement theory is the process of shaping
behavior by controlling the consequences of the
behavior. In reinforcement theory a combination of
rewards and/or punishments is used to reinforce
desired behavior or extinguish unwanted behavior.
– Positive Reinforcement
– Negative Reinforcement
– Punishment
– Extinction
1-28
Dept. of IPE, BUET
Stimulus
Response
Consequences
Future Response
Hamner’s rules for behavior modification
• Don’t reward all individuals equally
• Be aware that failures to respond can also
modify behavior
• Be sure to tell individuals what they can do to
get reinforcement
• Be sure to tell individuals what they are
doing wrong
• Don’t punish in front of others
• Be fair
Dept. of IPE, BUET 1-29
• Establishment of a standard to be attained
• Evaluation of whether the standard can be
achieved
• Evaluation of whether the standard matches
personal goals
• The standard is accepted, the goal is thereby
set, and behavior proceeds toward the goal.
Dept. of IPE, BUET 1-30
Goal setting theory of motivation
Goal leads to Performance
Dept. of IPE, BUET 1-31
Wage &
Incentive
Plans
Straight Day-Work
Under this Scheme, the employer buys the time of the
worker.
Earnings E = T × R
T = Time in hours available for work in a day
R = Rate of pay, per hour in Taka
As the specialization began, the management felt that
the day work method become less and less applicable
because it was very difficult to know the individual
qualities and so more difficult to reward for his
ability.
Dept. of IPE, BUET 1-33
Piece Work
A uniform rate is paid to the workers for the amount
of work performed and not for the time he spends.
Earning E = n × R
n = output in number
R = Piece rate in Taka
Dept. of IPE, BUET 1-34
Differential Piece Work
✓ A standard task n1 (units) is carefully established.
This standard task is called as “High Task”.
✓ First of all, Taylor proposed that the workers
producing more than the standard unit will be paid at
high rate R2. The worker, who would fail to achieve
the standard task, will be paid at low piece rate R1.
✓ This Method is named as Taylor’s Differential Piece
Work.
Dept. of IPE, BUET 1-35
Dept. of IPE, BUET 1-36
Differential Piece Work
Multiple Differential or Merrick
Differential Piece Work:
Merrick pointed out that in Taylor System the inferior man cannot
survive because of penalty of sub-standard performance. Therefore,
Merrick proposed the following changes.
➢That there should not be any penalty on the workers and they should
be assured of minimum wages (fair days work = R3)
➢He proposed number of differentials in piece rate e.g.
• upto 70% of the standard task …………..Tk R3 (piece rate)
• upto 100% of the standard task ………….Tk R4 (increased piece rate)
• upto 120% and above the standard task…..Tk R5 (increased rate)
Dept. of IPE, BUET 1-37
Dept. of IPE, BUET 1-38
Multiple Differential or Merrick
Differential Piece Work:
Halsey Plan:
Three important characteristics of Halsey plan:
1) Minimum wages are guaranteed
2) There is an additional pay for the output if it is in excess
of established standard.
3) It can be applied at all the levels of workers.
Actually Halsey modified the Taylor plan. Major
changes are,
1) The standard task is based on recorded experience
2) For output above the task level, the worker is paid a bonus
for only a fixed percentage of time saved.
3) The bonus point is set on 60% to 90% of the standard task.
This new mark is known as Low Task or Halsey Task.
Dept. of IPE, BUET 1-39
Dept. of IPE, BUET 1-40
Halsey Plan:
If, R = Base rate guaranteed on hourly basis
N = Total pieces are to be produced
N2 = Low task in pieces per hour
T = Time required for making N pieces
P = Percentage of the workers share in gain of above
task.
It is generally varying from 25% to 50%
S = Standard time for the job on the basis of data =
(S-T) = Time saved by the worker
E = Wages for the job = RT + p (S-T) R
Dept. of IPE, BUET 1-41
Halsey Plan:
For worker, working in a machine shop, the following data is given. Guaranteed
base rate = Tk 25 per hour. Total piece to be produced = 300 pieces. Standard
Task= 100 pieces/hour, Low task would be 75% of the standard task. The
worker took 2 hours to complete the job. Percentage of the workers’ share in the
gain of above task is 40%. Hence calculate the rate of incentive per hour for the
worker.
Solution:
R = 25 Tk/hour, N = 300, N2 = 100× 75% = 75, T = 2 hours, p = 40% =
0.4
S = hours
Therefore, E = = RT + p (S-T) R= 2×25+ 0.4 (4-2) ×25 = 70 Taka
Per hour basis wage = 70/2 = 35 Taka per hour.
So, an incentive of (35-25)=10 Taka per hour should be paid.
Dept. of IPE, BUET 1-42
Halsey Plan: An Example
Rowan Plan
• Mr. James Rowan proposed that the bonus should be
paid on the percentage of time worked rather than
time saved. The minimum wage was guaranteed. The
wage was calculated as below:
Dept. of IPE, BUET 1-43
Find E for the previous example! And Compare.
• Suppose, a worker should produce 50 units in
8 hours and he is paid at the rate of Rs 3 per
hour. If he produces 100 units in 8 hours, his
total earnings for the day would be –
Dept. of IPE, BUET 1-44
Rowan Plan
Fringe Benefit
➢ Any contribution (except regular financial
contribution such as bonus, commission, salary) by
the employer for the benefit of employees is known
as Fringe Benefit.
➢ For example, Social security, pension, insurance
compensation etc.
Dept. of IPE, BUET 1-45
• I don’t own the copyright of the contents of
this presentation.
• The images are collected from different
sources.
Dept. of IPE, BUET 1-46

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05 ipe 491 motivation, wages and incentives plan

  • 5. What is Motivation? • Motivation – Motivation is a human psychological characteristic that contributes to a person’s degree of commitment. • Motivation in management – Motivating is a management process of influencing other people’s behavior 1-5 Dept. of IPE, BUET
  • 7. Common assumptions about Motivation • Motivation is commonly assumed to be a good thing. • Motivation is in short supply and in need of periodic replenishment • Motivation is one of several factors that goes into a person’s performance • Motivation is a tool with which managers can design job relations in an organization 1-7 Dept. of IPE, BUET
  • 8. Early views of motivation • The Traditional model – is associated with F. Taylor. Here manager determine the most efficient way to perform a task and then motivate the worker with a system of wage incentives. – The underlying assumption is that, managers understand the work better than the workers who are actually lazy and can be motivated only by money. 1-8 Dept. of IPE, BUET
  • 9. Early views of motivation • The Human Relations Model – They found that the boredom and repetition of a task actually reduce motivation. While social contacts help to create and sustain motivation. – The underlying assumption is that, managers can motivate workers by acknowledging their social needs and by making them feel important and useful. 1-9 Dept. of IPE, BUET
  • 10. Early views of motivation • The Human Relations Model – They found that the boredom and repetition of a task actually reduce motivation. While social contacts help to create and sustain motivation. – The underlying assumption is that, managers can motivate workers by acknowledging their social needs and by making them feel important and useful. 1-10 Dept. of IPE, BUET
  • 11. Early views of motivation • Human Resource Model – Associated with Doglas McGregor (Theory X and theory Y: Google them). – The underlying assumption is that, in modern industrial life, to take advantage of the employee’s innate willingness and ability to work, managers should provide a climate that gives employee scope for personal improvement. 1-11 Dept. of IPE, BUET
  • 12. Maslow’s need theory • Physiological needs - air, food, drink, shelter, warmth, sleep, etc. • Safety needs - protection from elements, security, order, law, limits, stability, etc. • Social needs - work group, family, affection, relationships, etc. • Esteem needs - self-esteem, achievement, mastery, independence, status, dominance, prestige, managerial responsibility, etc. • Self-Actualization needs - realizing personal potential, self-fulfillment, seeking personal growth and peak experiences 1-12 Dept. of IPE, BUET
  • 14. ERG theory • The letters ERG stand for three levels of needs: Existence, Relatedness, and Growth. • Similarities to Maslow's Hierarchy • Like Maslow's model, the ERG theory is hierarchical - existence needs have priority over relatedness needs, which have priority over growth. 1-14 Dept. of IPE, BUET
  • 15. ERG theory • Differences from Maslow's Hierarchy – Unlike Maslow's hierarchy, the ERG theory allows for different levels of needs to be pursued simultaneously. – The ERG theory allows the order of the needs be different for different people. – The ERG theory acknowledges that if a higher level need remains unfulfilled, the person may regress to lower level needs that appear easier to satisfy. 1-15 Dept. of IPE, BUET
  • 16. The two-factor theory Fredrich Herzberg and his associates conducted a study of the job attitude of 200 engineers and accountants. • The hygiene factors do little contribution to provide job satisfaction. He called them "dissatisfiers' as their absence cause dissatisfaction but their presence is not motivating but only prevent dissatisfaction. Ex. • Motivating factors act as forces of job satisfaction. They create positive and a longer lasting effect on employee’s performance and are related to work itself. Ex. 1-16 Dept. of IPE, BUET
  • 17. The two factor theory Dept. of IPE, BUET 1-17
  • 18. The two factor theory Dept. of IPE, BUET 1-18
  • 19. Equity Theory • People develop beliefs about what is a fair reward for one’ job contribution - an exchange • People compare their exchanges with their employer to exchanges with others-insiders and outsiders called referents • If an employee believes his treatment is inequitable, compared to others, he or she will be motivated to do something about it -- that is, seek justice. 1-19 Dept. of IPE, BUET
  • 20. Dept. of IPE, BUET 1-20 Equity Theory
  • 21. Equity Theory Dept. of IPE, BUET 1-21
  • 22. Expectancy theory of motivation • When deciding among behavioral options, individuals select the option with the greatest motivation forces (MF). • The motivational force for a behavior, action, or task is a function of three distinct perceptions: Expectancy, Instrumentality, and Valance. The motivational force is the product of the three perceptions: • MF = Expectancy x Instrumentality x Valence 1-22 Dept. of IPE, BUET
  • 23. Expectancy theory of motivation – Expectancy probability: based on the perceived effort-performance relationship. If I work harder than everyone else in the plant will I produce more? – Instrumentality probability: based on the perceived performance-reward relationship. If I produce more than anyone else in the plant, will I get a bigger raise or a faster promotion? – Valence: refers to the value the individual personally places on the rewards. Do I want a bigger raise? Is it worth the extra effort? Do I want a promotion? 1-23 Dept. of IPE, BUET
  • 24. Expectancy theory of motivation Dept. of IPE, BUET 1-24
  • 25. Expectancy theory of motivation Dept. of IPE, BUET 1-25
  • 26. Intrinsic and Extrinsic reward • Intrinsic reward: eg. Increased self-esteem, satisfaction of developing new skills. • Extrinsic reward: eg. Bonuses, Promotions Dept. of IPE, BUET 1-26 Expectancy theory of motivation
  • 27. Application of Expectancy Theory • Determine the reward valued by each employee • Determine the performance you desire • Make the performance level attainable • Link reward to performance • Analyze what factors might counteract the effectiveness of the reward • Make sure the reward is adequate Dept. of IPE, BUET 1-27
  • 28. Reinforcement Theory(B. F. Skinner) • Reinforcement theory is the process of shaping behavior by controlling the consequences of the behavior. In reinforcement theory a combination of rewards and/or punishments is used to reinforce desired behavior or extinguish unwanted behavior. – Positive Reinforcement – Negative Reinforcement – Punishment – Extinction 1-28 Dept. of IPE, BUET Stimulus Response Consequences Future Response
  • 29. Hamner’s rules for behavior modification • Don’t reward all individuals equally • Be aware that failures to respond can also modify behavior • Be sure to tell individuals what they can do to get reinforcement • Be sure to tell individuals what they are doing wrong • Don’t punish in front of others • Be fair Dept. of IPE, BUET 1-29
  • 30. • Establishment of a standard to be attained • Evaluation of whether the standard can be achieved • Evaluation of whether the standard matches personal goals • The standard is accepted, the goal is thereby set, and behavior proceeds toward the goal. Dept. of IPE, BUET 1-30 Goal setting theory of motivation
  • 31. Goal leads to Performance Dept. of IPE, BUET 1-31
  • 33. Straight Day-Work Under this Scheme, the employer buys the time of the worker. Earnings E = T × R T = Time in hours available for work in a day R = Rate of pay, per hour in Taka As the specialization began, the management felt that the day work method become less and less applicable because it was very difficult to know the individual qualities and so more difficult to reward for his ability. Dept. of IPE, BUET 1-33
  • 34. Piece Work A uniform rate is paid to the workers for the amount of work performed and not for the time he spends. Earning E = n × R n = output in number R = Piece rate in Taka Dept. of IPE, BUET 1-34
  • 35. Differential Piece Work ✓ A standard task n1 (units) is carefully established. This standard task is called as “High Task”. ✓ First of all, Taylor proposed that the workers producing more than the standard unit will be paid at high rate R2. The worker, who would fail to achieve the standard task, will be paid at low piece rate R1. ✓ This Method is named as Taylor’s Differential Piece Work. Dept. of IPE, BUET 1-35
  • 36. Dept. of IPE, BUET 1-36 Differential Piece Work
  • 37. Multiple Differential or Merrick Differential Piece Work: Merrick pointed out that in Taylor System the inferior man cannot survive because of penalty of sub-standard performance. Therefore, Merrick proposed the following changes. ➢That there should not be any penalty on the workers and they should be assured of minimum wages (fair days work = R3) ➢He proposed number of differentials in piece rate e.g. • upto 70% of the standard task …………..Tk R3 (piece rate) • upto 100% of the standard task ………….Tk R4 (increased piece rate) • upto 120% and above the standard task…..Tk R5 (increased rate) Dept. of IPE, BUET 1-37
  • 38. Dept. of IPE, BUET 1-38 Multiple Differential or Merrick Differential Piece Work:
  • 39. Halsey Plan: Three important characteristics of Halsey plan: 1) Minimum wages are guaranteed 2) There is an additional pay for the output if it is in excess of established standard. 3) It can be applied at all the levels of workers. Actually Halsey modified the Taylor plan. Major changes are, 1) The standard task is based on recorded experience 2) For output above the task level, the worker is paid a bonus for only a fixed percentage of time saved. 3) The bonus point is set on 60% to 90% of the standard task. This new mark is known as Low Task or Halsey Task. Dept. of IPE, BUET 1-39
  • 40. Dept. of IPE, BUET 1-40 Halsey Plan:
  • 41. If, R = Base rate guaranteed on hourly basis N = Total pieces are to be produced N2 = Low task in pieces per hour T = Time required for making N pieces P = Percentage of the workers share in gain of above task. It is generally varying from 25% to 50% S = Standard time for the job on the basis of data = (S-T) = Time saved by the worker E = Wages for the job = RT + p (S-T) R Dept. of IPE, BUET 1-41 Halsey Plan:
  • 42. For worker, working in a machine shop, the following data is given. Guaranteed base rate = Tk 25 per hour. Total piece to be produced = 300 pieces. Standard Task= 100 pieces/hour, Low task would be 75% of the standard task. The worker took 2 hours to complete the job. Percentage of the workers’ share in the gain of above task is 40%. Hence calculate the rate of incentive per hour for the worker. Solution: R = 25 Tk/hour, N = 300, N2 = 100× 75% = 75, T = 2 hours, p = 40% = 0.4 S = hours Therefore, E = = RT + p (S-T) R= 2×25+ 0.4 (4-2) ×25 = 70 Taka Per hour basis wage = 70/2 = 35 Taka per hour. So, an incentive of (35-25)=10 Taka per hour should be paid. Dept. of IPE, BUET 1-42 Halsey Plan: An Example
  • 43. Rowan Plan • Mr. James Rowan proposed that the bonus should be paid on the percentage of time worked rather than time saved. The minimum wage was guaranteed. The wage was calculated as below: Dept. of IPE, BUET 1-43 Find E for the previous example! And Compare.
  • 44. • Suppose, a worker should produce 50 units in 8 hours and he is paid at the rate of Rs 3 per hour. If he produces 100 units in 8 hours, his total earnings for the day would be – Dept. of IPE, BUET 1-44 Rowan Plan
  • 45. Fringe Benefit ➢ Any contribution (except regular financial contribution such as bonus, commission, salary) by the employer for the benefit of employees is known as Fringe Benefit. ➢ For example, Social security, pension, insurance compensation etc. Dept. of IPE, BUET 1-45
  • 46. • I don’t own the copyright of the contents of this presentation. • The images are collected from different sources. Dept. of IPE, BUET 1-46