1. Objectives
To be a part of a dynamic organization that benefit from my Engineering, Strong Project management, Excellent
Technical Troubleshooting, Problem-Solving Techniques, Communication and Organizational interpersonal skills, besides providing
an opportunity for Professional growth.
Education
2005-2009 National University of Computer & Emerging Sciences (FAST-NU) Islamabad, Pakistan.
BE Telecommunication Engineering (TELE/3098)
2002-2005 Peshawar Public School & College Peshawar, Pak.
F.Sc. (Pre-Engineering) 776 out of 1100 marks (70%) with A-grade
S.Sc. (Science) 687 out of 850 marks (80.82%) with A1-grade
Certifications
Jan-2011 Huawei-UET Lahore Joint Telecom & IT Center, KICS-UET Lahore, Pak.
 Huawei BTS 3012 (Overview System Components, Antenna and Feeder System, Typical Configuration)
 Huawei BSC 6000 (System Description & Hardware Structure, Typical Configuration, Signal Flow)
 Huawei HLR 9820 (Operation and Maintenance, Architecture and Principle, Hardware Description)
 Huawei MSC MSoftx 3000 (Architecture, Hardware Structure, Software & Data Configuration)
July-2004 Federal Institute of Modern Languages Islamabad, Pak.
 German Language (Beginner level Certificate)
Experience
 Business Development & Program Manager at Asad & Co. (Jan-2015 to Present) KPK, Pakistan.
 Responsibilities:
• Achieves operational objectives by contributing information and recommendations to preparing and completing action
plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing
audits; identifying trends; determining system improvements; implementing change.
• Responsible for the successful delivery of the whole of the proposed change, co-ordination of the program's projects
and management of their inter-dependencies.
• Responsible for expanding the firm's business with new and existing clients.
• Penetration in existing markets through assessment of marketing opportunities and target markets. Intelligence
gathering on customers and competitors, while generating leads for possible sales.
• Providing effective organizational leadership & advising on, drafting and enforcing sales policies and processes.
• Follow-up sales activity; formal proposal and presentation management and writing.
• Negotiating rates with new and existing clients that will meet business objectives and goals.
• Managing all documents related to Bank accounts and incoming and out going of products.
• Ability to generate respect and trust from staff and external constituents.
• Exercise good judgment, taking into account a broad range of inputs and advice.
• Ability to take client feedback to group to enhance and modify product for clearer understanding.
• Expertise in client and vendor business functions.
• Management techniques and effective employee supervision.
• Staffing, Planning, People Management, Managing Profitability, Promoting Process Improvement, Financial Planning
and Strategy, Strategic Planning, Dealing with Complexity, Analyzing Information, Vision, Performance Management.
 Project Coordinator for RF (2G/ 3G/ 4G) Drive Test & Initial Tuning at Ericsson AB (Apr-2014 to Dec-2014)
Project: Etisalat (Mobile Network Modernization ETC-DXB-MNM /Swap) Dubai, UAE.
 Responsibilities:
• Worked as RF Network Drive/Walk Test and Initial Tuning Coordinator with Ericsson for Etisalat on GSM/ WCDMA-
UMTS (U900/U2100)/ LTE-FDD1800 Modernization & Roll Out Project.
• Coordination with all activities of partners for Rollout with Initial tuning, Integration, Implementation & NOC for all
drive test activities i.e Swaps (Cutover), New sites, New Carrier Activation & U900.
• Leading, Deploying & Assisting of 10 Drive Test Teams for troubleshooting equipment issues in the field for all tests
on IBS, Macro, Micro sites.
Personal Information
Name: Zafar Iqbal
Cell No.: +92-332-547-7872
E-mail: engrr_zafar@yahoo.com
Profile: ae.linkedin.com/pub/zafar-iqbal/22/430/354
Address: Swabi, Khyber Pukhtunkhwa (NWFP), Pakistan.
Professional Engr. Reg.: Pakistan Engineering Council Reg. No. TELE/3098

2. • Interface Customer, implementation mangers and integration engineers.
• KPI monitoring/analysis such CS/PS CSSR, PS RAB SSR., CS/PS CDR, CS Traffic, PS/HSDPA/HSUPA Traffic,
IRAT HO.
• Initial tuning acceptance report submission to Customer.
• Planning Pre & Post swap Phase drive/walk tests for clusters including SSV’s.
• Support of monitoring engineers in case of degraded KPI.
• Supervising new roll out sites and getting their drive test and KPI reports approved from the customer.
• Identifying faults &Tracking issues captured in drive testing & follow up with Optimization initial tuning teams and
Implementation teams.
• Conducting redesign activities like tilts change, antenna height reduction, azimuth change, frequency change, power
changes etc.
• RF optimization/Troubleshooting/2G swap/2G Re-farming/3G Multi-Carrier/ 4G CSFB Network physical parameter
redesign/KPI analysis.
• Verify Log Files, SSV’s checklists and Cluster reports before uploading to Ericsson’s Site Handler.
• Radio troubleshooting & Investigation of problematic cells / parameters tuning/ performance monitoring.
• Analyzing events such as call drops, handover failures, coverage and quality issues, RF interference, overshooting,
swap sectors, and TCH assignment success rate etc.
• Progress reporting & Checking the integrity, performance of ASP DT teams for daily and weekly DT activities.
• Working with client managers to ensure adequate staffing levels are met and to make sure required data is uploaded
properly in the Site Handler.
• RF Optimization & Planning Tools like TEMS, Actix, GIS Tools i.e. Garmin GPS, MapInfo, Google Earth/Maps, Bing
Maps.
 LTE (4G) RF Field Engineer at MobiCom IT (May-2013 to Apr-2014)
Project: Saudi Telecom Company STC (Ericsson) Riyadh, Saudi Arabia.
 Responsibilities:
• Worked as RF Drive test Engineer for Ericsson with Mobicom IT Company on LTE 4G (TDD2300/FDD1800) STC
project.
• LTE KPI testing to check the Quality, Coverage, Data throughput, Latency, Signal level and performance of each
sector of the STC sites.
• Using Ericsson LTE Tests scripts like Stationary data DL/UL, Speed Tests for short/long call, & mobile call for CSFB.
• Checking the throughput performance like RSRP, RSRQ, SINR, Power parameters and Antenna configurations for
better coverage of the site.
• Performing Single Cell Functionality Test (Static Drive) to check Circuit Switched and Packet Switch Call in each
sector.
• RF Field Measurements for GSM 2G (GPRS, EDGE), 3G (WCDMA, HSPA). 4G (LTE) by using TEMS 13.1, 14.1 &
14.5.1
• Single Site Verification Tests (SSVT of TDD-LTE 2300MHz & FDD-LTE 1800MHz band for Saudi Telecom
Company STC.) for network performance analysis for all Voice, Video Packet & High Speed.
• Reporting & Coordinating with NOC & Optimization team for troubleshooting issues faced during test.
• Pre/Post Swap Check by Identifying Sector Swapping, Partial/Full Swap, Cross Feeder etc.
• Intra Cell Hand over Testing, Inter-site Hand over Testing for defined successful Hand Over.
• Involved in network redesign activities such as changes in site’s azimuth, height, tilts, interference, neighbors or new
site recommendations in order to improve existing coverage/reduce interference.
• RF Optimization & Planning Tools like TEMS, Actix, GIS Tools i.e. Garmin GPS, MapInfo, Google Earth/Maps, Bing
Maps.
• Sound understanding of Radio propagation theory and modelling, antenna design and implementation principles.
• RAN performance monitoring and optimization Performance like Monitoring of existing, new and planned sites that
are deployed.
• Customer complaints handling for Accessibility, Retainability, Integrity, Availability, Mobility.
• Analysis of Drive test log files and troubleshooting of the problems related to coverage, quality, drop calls, Blocked
calls. Handover failure, overshooting and interference based on Events.
• TRX Testing, Handover optimization (3G to 3G and 2G to 3G and 3G to 2G).
 RF Drive Test Engineer (Trainee) at KomKonsult Pvt. Ltd. (Dec-2012 to Apr-2013)
Project: Zong (ZTE) Sahiwal, Pak.
 Responsibilities:
• Performing Drive testing (Idle, dedicated, GPRS) using TEMS investigation 8.2.5, 8.0.3, 13.1, 14.1 for GSM network
• Using TEMS Investigation 8.2.5 in Drive Testing and Analysis of log files.
• Handling Customer Complains.
• Identifying Intra/Inter cell Handover Failures /LAC Update Failure and Missing Neighbor Issue.
• Identifying reasons of Call Drop and Block Call Issue, Rx Quality and C/I Measurements in dedicated mode.
• KPI Analysis, identify and resolved Issue of the problematic site.
• Identify Causes of RF Interference, Handover Failures, Overshooting, Ping-Pong and Margin, antenna orientation, and
tilt and antenna heights.

3. • ZTE-Zong Sites Swap project from V2/V3 BTS (8112 & 8118) to ZXSDR BTS (8700 & 8900)., integrating new ZTE
3G ready sites into Zong network.
 Project Coordinator for PM & IT Executive at Celeros Networks Pvt. Ltd. (Mar-2011 to Apr-2013)
Project: ZTE O&M (GSM Managed Services), Maintained Sites for China Mobile Pakistan (ZONG) Sahiwal, Pak.
 Responsibilities:
• Leaded the team of more than 50 Employees including BTS, MW, BSC, AC and Diesel Generator (Electro-
Mechanical) teams. Responsible for the overall Preventive Maintenance of “254 sites” including Telco and non-Telco
of “10 sub-regional” teams.
• Project & Contract Execution, Reporting & Management. Planning and supervision of predefined SOPs (Standard
Operating Procedures), SOWs (Statement of Work), and SLAs (Service Level Agreements).
• Tracking Network projects deliverables, defining scope, schedules and costs for Network projects.
• Accomplishing Network projects delivery with quality on a fixed time and budget.
• BOQ (Billing of Quantities) reviews, Supervision of Civil works for maintenance wherever required.
• Coordination with field operation maintenance team leads & NOC teams on External Alarms Escalation plan, and daily
reports.
• Planning & co-ordination with the O&M field Engineers/Transmission/Power technicians for proper maintenance of
BTS, MW, Rectifier, Civil Work, Solar Panels and all other equipment on the site.
• Planning and implementation of PM and CM activities including Acceptance activities, reviewing site folder and
maintain network database.
• Developed necessary Preventive Maintenance (PM), routine maintenance and Quality Assurance checklist procedures.
• QA/QC Audit (Quality Assurance & Quality Control) service management responsibility of PM/CM of all 254 sites
including Telco, non-Telco. Weekly PM/CM Audits & sharing the Audit Report with all concerned.
• Reviewing of PM records and verifies quality of PM data entry, prepare reports for snags & clearance.
• Awarding sites to regional team for distribution of responsibilities & work.
• Maintaining statistical process control monitoring of all major maintenance equipment and made recommendations for
proper maintenance and operation.
• Also worked as acting “Assistance Manager” for 2 months & on weekends regularly.
• Monthly & weekly planning for sites PM completion as well as Major tasks achieving with action plan for rectification.
• Daily, weekly, and monthly meetings with customer for Network performance, Outages, KPIs, and field related issues
and solutions.
• Regional Staff Performance Appraisals, Project Budgeting and Invoicing, Warehousing, Hardware Spares &
Consumables Management, Logistics, Supply Chain Management.
• Hand Over/ Acceptance (HO/TO) implementation with ZTE & software up-gradation, configuration of SDR BTS.
 BSS O&M Engineer at Celeros Networks Pvt. Ltd. (Oct-2010 to Mar-2011) Sahiwal, Pak.
Project: ZTE O&M, Maintained Sites for China Mobile Pakistan (ZONG)
 Responsibilities:
• CM & PM of Operational Sites including ZTE- BTS (ZXSDR BS8900A, ZXSDR BS8800 and ZXSDR BS8906)
Microwave, Power & Transmission.
• FLM roles and responsibilities in Network Operation Department to handle the region O&M.
• Trouble Ticket Handling, Work Order Handling, Change Request handling, Report Handling.
• Configuration management & System back up of BSS and TXN nodes.
• Coordinating with the field organization during implementation of new BSS/TXN nodes.
• Coordinating and follow up with field organization during procedure acceptance tests.
• 24/7 Alarm monitoring and alarm management, clearing the 1st level alarms.
• Liaise closely with Vendors for fault and alarm clearance, carried maintenance regular and irregular procedures.
• Execute system configuration changes as per given access right.
• Improve site/network elements availability and quality within the SLA's.
• Analyzing and restoring the fault within defined time limit.
 WiMAX Field Engineer at Wateen Telecom (Motorola WiMAX) (Jan 2010-Sept 2010) Islamabad, Pak.
 Responsibilities:
• Responsible for Field deployment of WiMAX Customer Premises Equipment.
• Installations, Configuration & maintenance of WiMAX devices, IAD, SIP PHONES, CPE.
• PM of WiMAX equipment.
• Worked on MapInfo & Google Earth as pre-installation requisites.
• Complaint handling trouble shooting & Coordination with NOC for provisioning.
• Configuration of LAN/WAN connectivity, OSM alignment, Services delivery & support.
• Customer’s training on basic trouble shooting. Telephonic support to the customers. Providing Guidance/Assistance to
Franchises’ Engineers.
• Pre and post on-air optimization for WiMAX Access Points.
• Audit of Motorola & Inspection Eltek equipment of BCU, ME3400 switch, Cisco Router, IDU, ODU, MW-Dishes, RF
heads, Rectifiers, GPS, & AVR.

4.  Telephonic Technical Customer Support officer (Internship) at Altair Technologies (June-July 2010)
Project: Jadoo TV Inc. IP TV services (US-Based Call Center) Islamabad, Pak.
 Responsibilities:
• Delivery of service and support for IP TV services to end-users using and operating automated call distribution phone
software, via remote connection or over the Internet.
• Interact with customers to Diagnose and resolve technical hardware and software issues involving internet connectivity,
email clients, IPTV, VOIP.
• Accurately process and record call transactions using a computer and designated tracking software.
• Organize ideas and communicate oral messages appropriate to listeners and situations.
Major Courses
 Analogue & Digital Communication
 Telecom Transmission & Switching
 Telecommunication Systems
 Wireless & Mobile Communication
 Wave Propagation & Antenna Theory
 Microwave Engineering
 Circuit Theory & Electronics
 Optical - Fiber Communications
 Data Communication Networks
 Digital Signal Processing
Projects
Final Year Project
Channel Simulator: Narrow band mobile channel simulator in Simulink (Matlab 7.6)
Major Semester Projects
 Light sensing RF Transmitter.
 Developed Power supply (AC to DC) & Analog Multi-meter.
 Implementation of single-cycle pipelined processor in Verilog, Active HDL.
 Implemented a single board computer on a Vero board using 8088 microprocessor and microcontroller interfacing.
 Encoding and Decoding of DTMF (Dual Tone Multiple Frequency) signals for Touch Tone dialing; using Matlab.
 Design of 4x4_dual_RAM in Dsch.
Professional Skills & Major Fields Of Interest , Activities, Languages
• Proficient in MS Office Suite especially MS Excel, PowerPoint & Outlook. MS Project, MATLAB (Simulink), PSpice,
AutoCAD, Xilinx 6, Microwind, Dschv2, Electronic workbench, OPNET IT, LINUX (Fedora 6.0), PCB Fabrication,
Visual C++, Verilog, Assembly Language, NEC-WIN Plus.
• High level of proficiency with spreadsheets, E-Mail, Outlook and other softwares.
• Technologies LTE (4G-FDD/TDD), WCDMA-UMTS(3G-U900, U2100), HSDPA, HSUPA, HSPA+, GSM-DCS
(900,1800) 2G,2.5G
• RF Optimization & Planning Tools like TEMS, Actix, GIS Tools i.e. Garmin GPS, MapInfo, Google Earth/Maps, Bing
Maps.
• Huawei Web LMT for UMTS & BSC6000 for GSM
• Wireless Networking, VoIP system setup.
• Knowledge of TCP/IP, LAN/WAN design, expansion and trouble shooting.
• Data Communication and Networks.
• Working in a multi OS environment XP, Windows 7, 8, 10.
• Worked as a coordinator in University Adventure Club (FAST-NU).
• Net Surfing for news, software, latest technologies, and lecture notes.
Languages
• Urdu, English, Pashto (Native), Hindi, Arabic (Basic), German (Beginner level Certificate 2004).
Potential’s
• Confidence Able to work in diversified fields of an organization to cope the work related pressure.
• Communication Possess good communication skills, which enable me to work effectively as a part of team.
• Flexibility Demonstrated ability to react and perform well under pressure while handling technical assignments.
• Motivation Enthusiastic, motivated, self-starter who relates to people extremely well and understand the process of
consulting, excellent problem solver with leadership skills.