1. Characteristics
Patient
Perseverance
Communication
skills
Self-confidenceProfessionalism
Good listener
Stakeholder
focus

2. Attitude
See the purpose in the
work he is doing, not
focused only on the
results
Does not expect
immediate success
Follows the purpose and
does not get discouraged
Keeps a healthy distance-
doesn’t take everything
personally, failures serve
as a motivational push

3. Behaviours
Solution-
oriented
Connecting
needs with
real solutions
(clients)

4. Knowledge
& skills
Autopresentation
Fast reaction on
changes