With over 10 years of experience launching products we've put together a Product Launch Guide citing 22 different ways to launch a product. Here are 10 of those but you can download our full guide FREE here: http://bit.ly/ProductLaunchGuide
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2. Companies invest large portions of their budgets into product launches, but that
doesn’t mean they are launching products the best way. It is easy to stick to product
launch strategies you feel comfortable with and avoid taking a few risks. Where is the
fun in that?
Some of the biggest businesses in the world have grown because they took a chance
and explored a wider range of strategies. A strong product launch can push a brand
forward and increase sales substantially.
At Your Favourite Story, we’ve worked with our clients to launch products for over 11
years. Our clients all have very different needs and customer bases, but each want to
successfully market their product and ultimately make money.
3. Unfortunately, the Spray and Pray approach is still a very common
launch strategy. It’s similar to the Big Bucks, Big Bang Launch
however this launch method tends to last longer and generally be
far more out of control both in terms of budgetary control and
tracking approach. Marketing activity across many channels
continues but marketing effectiveness is hardly measured in any
way making this campaign very difficult to measure. Also, as this
approach lasts for longer, it’s harder to see or attribute any
campaign impact on sales. Is this approach good value for
money? You will probably never know even though if set up
correctly most marketing spend is highly trackable these days. But
without enough evidence, you survive for another launch.
4. “we didn’t actually launch twitter at SXSW – SXSW just
chose to blow it up. We launched it nine months before – to
a whimper.”
5. Make or Break
After all that investment in both time
and money developing a new product,
the launch can make or break the
product.
6. To help relaunch Pepsi in 1996, Pepsi struck a deal
with Air France to create a truly unique and
inspirational marketing tool using one of only 20
Concorde aircraft in existence at the time.
Founded in the late 1800’s, Pepsi’s distinct visual
branding and packaging had changed several times
over the years. But until this high-profile electric blue
relaunch (in stark contrast to Coca-Cola’s distinctive
red cans), their standard cans were a mix of red and
blue.
This unique paint job - taking over 2,000 hours of
labour and costing over £150K - was completed at
Paris Orly Airport. Under strict secrecy and under the
cover of darkness, this aircraft was flown to London
Gatwick where on the evening of 31st March 1996, it
was revealed to press from over 40 countries. Cindy
Crawford, Claudia Schiffer and tennis star Andre
Agassi helped add glamour to the event.
Wearing this special Pepsi branding, this aircraft
toured another 10 cities across Europe and the
Middle East before returning to its original Air France
colour-scheme.
7.
8. 1. Drip Feed Launch
This is a great launch strategy where you already have a large fan
base as you can whip up more excitement over a longer period of
time by drip-feeding new content in the shape of rumours, stories
or scandals. The press love this approach as it continues to
create fresh content for them. With so much more content
available, it even creates competition between each media outlet
as each tries to publish the next piece of news first. In the case of
music and film releases, the marketers behind the launch can
even choose which media outlet they want to work with. This is
normally based on the amount of exposure they could expect.
Expect to see the latest blockbuster film being promoted on a
national prime-time TV shows such as The Graham Norton Show.
9. 1. Drip Feed Launch
The Deadpool
marketing team went
into overdrive
exploiting the
irreverent tone of the
character across as
many media platforms
as possible
10. 2. Ground Swell Launch
Instead of the hard job of trying to appeal to the masses in the hope that
some segment will like and eventually buy your product, use your existing
fans to promote the next new product in your range. Your unpaid sales
army will be convincing and cost-effective if communicated to properly. Try
and reward your loyal fans in some way – perhaps with exclusive news,
sampling or even an event - but make sure it’s on brand with your brand.
11. 3. Big Bucks, Big Bang Launch
Over a very short period, make a lot of noise quickly by trying to
dominate as many channels as possible making it difficult for
your audience to miss you (unless they are on holiday). It’s a
known fact that repetition in advertising works, so with this
approach, it’s all about making a big splash quickly. Apart from
it also being annoying seeing the same advert repeatedly, this
approach is expensive and therefore luckily for the viewers, it’s
not sustainable. However if done right, you should see a spike
in sales which could be attributed to this activity. For best
results, try and theme your big bucks, big bang launch around a
key seasonal event such as Halloween or Christmas.
Call of Duty 11-11-13
Dominate a day
12. Chanel – $33 million (2004)
Chanel No.5. created one of the most expensive commercials of
all time. The ad spared no expense to highlight the lavish lifestyle
and glamour of the Chanel brand within the 2 minute commercial.
Starring Nicole Kidman and Rodrigo Santoro as two star-crossed
lovers in New York city.
3. Big Bucks, Big Bang Launch
13. 3. Big Bucks, Big Bang Launch
Honda Accord
https://youtu.be/bl2U1p3fVRk
The 2003 Honda Accord product launch campaign
spared no expense – and included everything
(literally). The advert took 606 attempts and cost
£4m to produce. The commercial used every part
of the Honda Accord to start a chain reaction.
14. 4. The Growth Hack
Time to go a bit wild and test out various
methods of marketing to find one that works best
for your brand. Growth hacking is the process of
experimenting across all channels of your
marketing strategy to explore various growth
methods. Many of these strategies are
unconventional and can offer amazing results for
businesses ballsy enough to attempt them. Big
risk, big payback
Dropbox used a sign up driven
homepage
to growth hack their company and
increase
signups and referrals.
Hotmail’s “Get Your Free Email at Hotmail”
Tagline
15. Airbnb
Born out of the need to pay rent, Airbnb has
revolutionised the bed and breakfast industry.
Cashing in on the consumer need to find hotel
space during busy seasons or for events, while not
wanting to pay the price of a hotel room. The
inventers set up a simple website to rent out their
flat for a night for the reasonable price of $80. How
did a simple room rental turn into a international
rental service? Growth hacking, the inventors
realised what they needed was more people like
them willing to rent out their space, they turned to
Craigslist to poach potential properties and grow
their listings. As of spring 2014, the platform had
10 million guests and 550,000 properties listed
worldwide
4. The Growth Hack
16. 5. The Shocker Launch
This style of self-publicity during a launch phase is getting ever more
popular and more advanced. It’s based on the Michael O’Leary
approach of “No PR is bad PR”. However in 2016, Donald Trump
took this to extremes to help him win the US presidential election.
The idea is to say or do anything that the press then turn into
headlines and associate to you. Your wider profile wins as the public
become more familiar with your brand - in some cases regardless of
what is said as in this principle, this is quickly forgotten. This is a high
risk strategy that first needs careful consideration with perhaps a tad
of science thrown in. The end result may strongly divide your
audience. Just hold your majority over other brands.
17. Peta
The animal rights activists take their marketing campaigns further
than most brands, their shocking ads capture headlines not
always for the best reasons.
5. The Shocker Launch
18.
19. 6. The Big Event Launch
Build hysteria about a product even before it’s launch by
promoting its launch event. This has been perfected by Steve
Jobs whenever he launched the latest Apple products. Rumours
start first, then even before they know what the product is, the
media start reporting on the launch of “something” soon to be
launched. This increases FOMO (Fear Of Missing Out) so more
people start following the news and now need to find out more as
the clock continues to count down to a very defined launch time
and date. On the day, the launch can be further hyped with the
help of charismatic speakers plus appropriate celebrities, and now
with interest is so strong, the event could be streamed live so
anyone worldwide can be the first to see and now want your new
product.
“The iPhone 3G sold
over a million units on its
launch weekend”
20. 6. The Big Event Launch
Automotive companies love this launch
approach initially launching at public
motor shows, but now streaming
technologies and more online followers,
they can go self-sufficient
21. 7. Limited Supply Launch
Create increased desire and demand for your product by either
limiting production numbers or implying scarce supply. The human
nature of people wanting what they can’t have kicks in thus
helping speed up the sales process. Creating scarcity can be
achieved in many ways such as restricting volume, restricting
retail outlets or restricting opening hours. When you do open for
sales, you should have a healthy queue. This technique is used
well for major pop/rock concerts, book launches or for seasonal
purchases such as the year’s hottest Christmas present.
Ferrari are masters at
understanding how many
units they could sell and
then producing one less
to keep both demand and
prices high.
23. 8. Soft Launch
For complicated products or where products need to be seen as
first to market (not always the best tactic), soft launches are ideal.
Like any product or organisation, continual development and
improvement is essential, however with soft launches, this helps
speed up development as it’s essential to listen to feedback from
your end users and then respond through rapid communication
and product enhancements making your product as good and as
useful as you can. This launch approach is now a staple way of
launching software as updates can quickly rolled out. Just be
careful of damaging your brand as users can quickly find flaws
and hackers can quickly find holes if you have rushed product
testing.
24. Early Access
Get in before the crowds do! Early access gaming is a funding
method where consumers pay to play video games in early stages
of development. This gives them a chance to test out Alpha/Beta
versions of the game before it’s in a final version is created –
these early access funds are often put towards the continued
development of the game, players can give feedback and report
any bugs to help speed production. This product launch method
has seen great success for indie gamers who struggle to find
funding.
8. Soft Launch
25. 9. Advertainment
We have all become accustomed to advertising and now
many people subconsciously filter out blatant attempts at
advertising. However when advertising starts to offer
something else such as entertainment, this starts to get
interesting and can seamlessly bypass our mental
blockers. The best advertainment is where the product
becomes part of a bigger, more entertaining script. The
product can then be shown in action allowing key product
highlights to be demonstrated increasing the appeal of the
product and without viewers feeling they are being sold
too. With a strong story and loads of new content, this can
be adapted to work well on TV, radio, web sites and even
in DM if you’re still into that. The only downside is this can
be quite expensive to pull off.
26. Red Bull Stratos Jump
This out of the world experience by Red Bull takes a
literal leap into the spotlight. Felix Baumgartner
ascended to 128,100 feet in a stratospheric balloon,
making a freefall jump from space (breaking the World
Record), before parachuting to the ground. The jump
was livestreamed on Red Bull’s website, the jump was
watched live by over 8 million people.
9. Advertainment
27.
28. 10. B2B Launch
Sometimes you may not sell directly to your end users. In this
case it is vital that your distributors are fully sold into your new
product and can therefore sell it on properly to your end users.
Ideally you want them to love your product so much your retailer
recommends your product above other potentially similar products
they may also sell.
DEWALT
As part of the launch
activity around their
new XR Flexvolt
product range,
DEWALT put on a
massive event in
Barcelona for their
independent retailers
allowing them to hear,
see and experience
the new range while
also having a fun day
29. DEWALT
The XR Flexvolt
product launch
included a new
website dedicated to
the new range, but
instead of focussing
just on the tools, the
site featured videos of
real
tradesmen/women
using the tools and
explaining why the
tools are so good.
Rolled out across 13 markets, the http://futurejobsite.dewalt.co.uk was created by Your Favourite Story
30. The product launch experts
www.yourfavouritestory.com
0845 456 6042
5th Floor, 6 Corbet Place
London
E1 6NH
Want more? Download our eBook for 22 types of product launches or
contact us for one on one guidance for your next product launch.
Editor's Notes
Deadpool Released on February 12, 2016
The launch of the Deadpool film starring Ryan Reynolds used good old fashioned billboards. Perhaps not unusual by itself, but for this launch, the marketing team went into overdrive exploiting the irreverent tone of the character across as many media platforms as possible. They created everything from custom emojis and new Tinder profiles, to fake Facebook clickbait gags such as ‘43 Secrets the Internet Will Never Tell You About Kittens’ and email campaigns such as ‘Twelve Days of Deadpool’.
Building on the personality of the film, the biggest weapon was Ryan Reynolds himself. He single-handedly ran away with the character across social media; tweeting as Deadpool himself and answering fan’s questions to posting images of the movies script annotated by Deadpool. He even attended Deadpool Beauty Pageants.
Heinz reaches 11m people and adds 30k fans with Facebook product launch
Heinz called on its Facebook community to help promote new variations on its Ketchup and soup products.
Launch of its latest Five Beanz product.
The Heinz Beanz Facebook page has a highly engaged community of 150,000 fans that call themselves the Beaniez, with some even posting photos of their Heinz tattoos.
fans use the page for fun and entertainment, so the brand responds to that with light hearted content such as games and quizzes.
The Five Beanz product was created to reflect the fact that people’s tastes change as they get older, so the campaign was named ‘My Grown Up Beanz’.
It launched a Facebook quiz app that told people which of the five beans they had grown up to become in response to a series of questions about their personality traits. The idea was to get people excited about the product but also to tie into above-the-line marketing.
To encourage people to take part and share the app, five winners were picked every hour and sent a personalised bean and every user that invited 10 people to take the quiz was given a goodie bag.
Heinz also offered Facebook fans a coupon so they could try the product, but to try and prevent people from downloading loads of coupons each voucher was tied to a Facebook ID. This also gave Heinz some data on the shopping habits of its fans.
The campaign ran for two weeks and achieved impressive results:
• 22,143 took the quiz to apply for a personalised bean.
•More than 10,000 users shared the app.
•The campaign reached 10.8m people on Facebook.
•It reached 3m people reached outside of Facebook through Twitter, blogs and news sites.
•The Heinz Facebook community grew by 30,000 extra Beaniez.
It’s not easy for FMCG companies to generate excitement among consumers around product launches, but Heinz are in the fortunate position of having well-established brands with loyal customer bases.
Heinz have also taken time to cultivate active communities by engaging and rewarding them through social media. This allows them to then run campaigns such as the Five Beanz launch, which both increased customer loyalty and helped to gain extra publicity for the brand.
Dominate a day: Call of Duty is one of the largest video game franchises in the world. Their marketing strategies are big, noisy and definitely demand the attention.
Chanel – $33 million (2004)
Chanel No.5. created one of the most expensive commercials of all time. The ad spared no expense to highlight the lavish lifestyle and glamour of the Chanel brand within the 2 minute commercial. Starring Nicole Kidman and Rodrigo Santoro as two star-crossed lovers in New York city. Reportedly Nicole was paid $3 million for starring in the ad – not a bad paycheck.
Honda Accord The 2003 Honda Accord product launch campaign could have gone very very wrong in fact the advert took 606 attempts to compete, and cost the company £4 million to produce, imagine how expensive it could have been.
Both Hotmail and Dropbox have used growth hacking methods to grow their business. Hotmail created a memorable tagline “Get Your Free Email at Hotmail” and urged members to invite friends to use the service. Dropbox had a similar idea rewarding referrals and creating a sign up driven homepage to increase users.
Born out of the need to pay rent, designers Brian Chesky and Joe Gebbia came up with the idea to rent out their San Francisco apartment. Promising a home-cooked breakfast in the morning and three air mattresses on the floor to guests interested in staying the weekend. The two decided against posting on Craigslist because it felt too impersonal – instead the pair chose to build their own site. This was 2007 – fast forward and Airbnb is one of the largest hotel alternatives world-wide. As of spring 2014, the platform had 10 million guests and 550,000 properties listed worldwide, along with a $10B valuation
How did they do this? Growth hacking and a lot of determination. Growth hacking methods:
In 2008, the founders needed a way to raise money to continue growing Airbnb. Playfully using the American election as inspiration they bought a ton of cereal and designed special edition election-themed boxes. Obama O’s and Cap’n McCain’s, which they sold at convention parties for $40 a box. They sold 500 boxes of each cereal, helping them to raise around $30k.This wasn’t their only method of growth hacking – famously they used the large user base on Craigslist to their advantage…. Not always in the most ethical of ways.
The most famous growth hack from Airbnb is the Craigslist poaching – the founders realised the best chance for them to grow would come from more people adding their apartments to the website world wide. Using a bot the company sent out emails to people who posted on Craigslist urging them to check out Airbnb. This growth hacking method grew Airbnb substantially and although spammy did the trick and made them the business they are today.
Peta are masters of shock! They like to get a response even if it’s for all the wrong reasons. Many of the ads tend to feature a lot of gory images, nude models and challenging opinions (calling a dog Hitler isn’t a positive).
When it comes to big event product launches, Steve Jobs perfected the formula. Often teasing before a launch and altering the media that a product will soon be available without giving away key details. The iPhone 3G sold over a million units on its launch weekend.
Car brands are notorious for using big event launches to captivate an audience, thanks to online streaming, anyone can be a part of the big unveil. These online viewers are important to generate conversation about a new product and ultimately grow the hype for the product.
Amazon are masters at promoting limited time offers and showing when stock is running low – this mentally pushes a buyer closer to purchase as they don’t want to miss out. Musicians do this quite often, planning new merchandise around holidays seasons and offering limited editions/quantity and online only exclusives to interest fans into purchasing.
Battlefield 1, Star Wars Battlefront and Tom Clancy’s the Division are just a few of the video game titles who use early access funding techniques to launch their video games. Fans get a first look at the early development of their favourite games while helping fund the next level of production. Indie game developers have been using this method to bring extra funding to their productions and find new audiences for their games.
This out of the world experience by Red Bull takes a literal leap into the spotlight. Felix Baumgartner ascended to 128,100 feet in a stratospheric balloon, making a freefall jump from space (breaking the World Record), before parachuting to the ground. The jump was livestreamed on Red Bull’s website; the jump was watched live by over 8 million people.