1. Yasmeen Ibrahim Khaleel Al Hammadi
P.O. Box 50614
ABU DHABI, Delma Island
Mobile: 050 2898111
Email: Y-alhammadi@live.com
Nationality: Emirati
Date of Birth: 29 / 07 / 1987
Social Status: Married
Gende: Female
OBJECTIVE
I am seeking for a position where i can use my 4 years of experience in two different fields and i
want add more to my current experience and knowledge and develop my skills , more over i want
to help the company meet its goals .
1- I’m self-motivated, good communicate with the customer, and I have determination about
work.
2- I want to be responsible about what I do in customer service and to be able to work hard and
show how much I’m good at work.
3- My main goal is try to develop my country as possible as I can. Furthermore I want to show how
I appreciate to live in it and how I want to improve it.
EDUCATION
2011 Travel and Tourism Diploma
Desert Islands Education Centre, Delma Island.
2006 Higher Secondary Certificate
Omaima Bint Abdul Muttalib, Dalma Island
QUALIFICATIONS
Jun 2015 Creative Thinking Skills via website- MEDEX
Jan 2015 Multiple Intelligences Skills Training Program Course with Thomas Armstrong–
MEDEX
Jan 2015 Multiple Intelligences Skills Training Program Course with Thomas Armstrong-
MEDEX
Jan 2015 Presentation Skills Training Program with Lenny Laskowski- MEDEX
Dec2014 Oxy IT Cyber Security Awareness Training-OXY
Nov 2014 First Aid and Fire Warden
Aug 2014 Success Training Course via website- MEDEX
Jun 2014 Creative Thinking Skills via website- MEDEX

2. Jun 2014 Kafa’at Job Readiness Program- Kafaat
May 2014 Managing Priorities Course-OXY
May 2014 Crucial Communications-OXY
May 2014 Competencies Course-OXY
May 2014 5 P's of Presenting Course-OXY
Apr 2014 Oxy IT Cyber Security Awareness Training-OXY
Apr 2014 7 Habits course-OXY
Apr 2014 Social Media Security Training-OXY
Mar 2014 Introduction to Petroleum Industry- OXY
Dec 2011 Level 1 Certificate in Business Skills- City and Guilds
Dec2010 DIEC Level 5 Writing- City and Guilds
Aug2010 Customer Service- City and Guilds
Aug 2010 World Wide Destination for Travel & Tourism- City and Guilds
May 2009 DIEC English Level 5
Desert Island Education Centre, Dalma Island
May 2009 Web Design
Desert Island Education Centre, Dalma Island
WORK EXPERIENCE
Front Office Administrator
Occidental of Abu Dhabi LTD Company March 2014- Current
• Answering phone calls and directing the calls to the relevant department and answering
the quires of visitors.
• Welcoming Visitors, answering their quires, and direct them.
• Sending international mails and preparing airway bill for couriers.
• Managing meeting booking and Events arrangement, preparing meeting requirement
services such as refreshment , and transportation.
• Sending announcement by using internal communication.
• Participating on Exhibition events.
• Making access badges.
• Organizing fills, faxes, invoices, and doing any other secretarial functions.
• Using Oracle System for uploading files and receiving Invoices.
• Using SMS List provided by Etisalat.
• Translate letters , email and reports.
• Prepare tables and charts and illustrative table on Excel.
• Preparing Access Card for New Employees and Visitors.
• Drafting business card and requested for print from the vendor.
• Preparing the Department Leave Plan calendar and leave application form.
• Recording employees' attendance.
• Preparing for Travel Allowance for Staff.
• Support other departments with any required administration work in case of absent.

3. Adventure Tour Guide May 2011- March 2014
Tourism development and Investment Company- Sir Bani Yas Island
• Act as host to all Visitors and ensuring they have positive experience in relation to
each and every activity as mentioned below in which they participate and leave them
with their expectation met.
- Sir Bani Yas Activites
- Biking (Mounting Biking and short road Biking)
- Archery
- Safari (Wild Life Tour)
- Cultural Tour
- Kayaking
- Wadi Walk
- Sealing
• Providing Island's visitors with historical information about the Island and give the
background about UAE Culture and traditions.
• Doing some of administration work at TDIC office in the Island.
Internship Program at Desert Islands Education Centre Sept 2010 -Dec 2010
Covering the following:
1- Internship Courses
• City & Guilds EBC: English for Business Communication
• City & Guilds Workplace Communications Skills for Travel & Tourism
• Customer Relations for Travel & Tourism
• City & Guilds keyboarding Course
• E-Citizen
2- IT Project
• Student’s DB proof
3- Work Experience
• Experienced hands on training for 30 hours at Desert Island Education Centre
• Experienced hands on training for 35 hours at Desert Islands Resort & Spa on Sir Bani Yas
Island
LANGUAGES
• Arabic (Native speaker)
• English (Competent)
INTERPERSONAL SKILLS
• Ability to analyze solutions and provide alternative solutions.
• Ability to work individually and as a group member.
• Computer skill

4. • Using Microsoft office using outlook, working in oracle, web designing and searching skill.
• Typing skill (in Arabic and English).
• Thinking Skill.
• Beginner level of Housing Skills.
INTERESTS AND ACTIVITIES
• Charcoal drawing and oil painting
• Shakespeare and English poetry
• Writing poems
• Playing volleyball and basketball
REFERENCES AVAILABLE UPON REQUEST