Amy Zheng has over 9 years of experience in software testing and quality assurance in the banking and finance sectors. She has a bachelor's degree in computer science and is a certified Project Management Professional. Her experience includes testing roles at several major banks where she performed tasks like test planning, creating test cases, defect tracking, and reporting. She has strong skills in testing methodologies, defect management, and technical troubleshooting.

1. Amy Zheng (Zheng Yan)
Introduction :
• A result oriented IT Professional with more than 9 years of experience in Software Industry
experience in IT Technical Support and Software Testing/Quality Assurance, primarily in
banking and finance sector. Highly proficient in trouble shooting and functional testing of
web-based, client applications, and implementing business process methodology across
verification and validation phases. Well versed with various testing methodologies and
testing processes employed in the industry for User Acceptance testing and System
Integration testing. Strong communication skills for client management and interaction with
business analysts/architects, strong trouble shooting skills of daily IT operations & services
of banking and finance applications.
Education:
• Bachelor’s Degree in Computer Science & Technology from Tian Jin University of Science & Technology
Experience: 9+ years
• 2014/11 -- Present Infosys China
• 2012/11 -- 2014/10 Citizens bank (Through Infosys Limited, Location: US)
• 2012/08 -- 2012/10 Infosys China
• 2008/03 – 2012/07 Union Bank of Switzerland Security (Through Infosys Limited)
• 2007/06 – 2008/03 Citi bank
• 2005/06 -- 2007/06 China Construction Bank
Domains
• Trading, Retail, Investment, Commercial, Payments

2. Amy Zheng (Zheng Yan)
Testing Skills
• Strong exposure to testing business requirement, functional testing, Accessibility testing
• Experienced in chairing and participation in peer review, walk-troughs
• Creating test scenarios and test scripts including positive and negative scenarios, executing test scripts, logging and
tracking defects to closure
• Adept in running regression suits, and coordinating defect prevention activities
• Good knowledge of defect management, test environment and test data setup and test data management
• Supervised and performed different types of tests on different environments/platforms
• Knowledge of traditional SDLC and experience in Test Estimation, Test Planning and Strategizing, Test Execution
and Closure.
Technical Skills:
• ALM11.0 – manage the requirements, create scripts in test plan, execute scripts in test lab and manage defects
• Knowledge of mainframe and Testing in mainframe
• Fundamental networking skills, including TCP/IP, routing and port management
• Working knowledge of Microsoft Windows desktop
• Knowledge of Active Directory, Market Data and trading system
• Familiarity with mobile technologies such as Blackberries and laptop configuration & hardware
• Experience supporting client based software applications
• Fundamental hardware diagnostic and support skills
• Experience in the trouble shooting and maintenance of PC
Certifications
PMP Certification Authorized by PMI which I got it when I was working in US.

3. Amy Zheng– Key projects
Citizens bank (location: US)
Duration : 2012.11 till 2014.10
Role : Test Leader
Responsibilities:
• Design and analyze Test Plans with focus on critical
areas such as Scope, Methodology, Approach
• Attended Technical and Weekly Client Status Meeting
and involved in interacting with the client to elicit
Requirement Clarifications, BRD Review,
• Creating test scenarios and test scripts including
positive and negative scenarios, executing test scripts,
logging and tracking defects to closure
• Test planning, task/defect prioritization & scheduling,
client meetings, daily task/status monitoring, weekly
client reports & updates, defect analysis reports, issue
tracking/resolution, test plan updates, Responsible for
daily status reporting for Client
• Responsible for System Integration Testing and UAT
Testing Defect Review and tracking to closure
• Good knowledge of defect management, test
environment and test data setup and test data
management
Union Bank of Switzerland (location: Beijing)
Duration : 2008.03 till 2012.07
Role : Technology leader
Responsibilities:
• Trouble-shooting daily IT operations & services of
applications.
• Fulfilling requirements in coordinating installation of
hardware & software such as hot-swap, software fixes,
etc.
• Ensures measures to guarantee production data
protection & data security
• Communicate with the Vendors for maintaining,
purchasing or some other business thing & manage
the inventory
• Provide the service for BCP drilling (BCP is an
emergency measures for disaster)
• Perform voice recording playback via the NICE
application to the requesters in presence of the
Compliance Department.
• Laptop, Blackberries & IP phone support.