1. John B. Burchett (919) 672-8744
johnbb@gmail.com
Introduction: A software engineer experienced in all phases of software delivery, development, testing,
customer interaction, troubleshooting, and code maintenance. A teachable team-player able to be
both an instructor and a student. A diligent self-starter able to connect with “hot” customers,
evaluate and fix their issues, and turn them into reference customers. An evolving learner able to
adapt to a new product and bring my skills to bear on any problem.
Strengths: Software Engineering ● Team Building, Leadership & Motivation ● Agile/Scrum/SAFe
Software Development ● IT Infrastructure/Network Management ● Business Intelligence,
Analytics, Reporting ● Performance Tuning & Optimization
Ensuring large deals with Fortune 500 companies by working with Sales and Pre-Sales
Comfortable interacting expertly with customers, earning their trust and delivering value
Skilled in multi-tasking incident management from first report to resolution
Proficient in Java ● C/C++ ● Javascript ● Perl ● SVN/CVS ● XML and others
Network experience with Cisco IOS ● HP Comware/ProCurve ● JunOS, and others
Administrator knowledge of Linux ● Windows ● Solaris
Flexible working independently and collaboratively with others, learning from those more
advanced and working patiently to help less experienced engineers
Education: Duke University – Doctorate in Electrical & Computer Engineering
Duke University – Master’s Degree in Electrical & Computer Engineering
Union College – Bachelor’s in Computer Systems Engineering
Professional
Experience:
Senior Software Engineer / Team Lead
Hewlett-Packard (formerly Opsware) 2008 – Present
Designed, implemented, maintained and documented software (HP Network Automation) for the
configuration of network devices. Supported our user base (troubleshoot issues, developed
drivers for support of new devices, fixed defects raise by Support, and provided patches).
Designed and developed robust, scalable, high-quality software. Worked in several leadership
roles for Development and QA teams, and interfacing extensively with Program Management,
Developers, QA teams, Pre-Sales, Technical Support and directly with customers. Experience
with over 135 hardware vendors and thousands of device models/OS combinations.
Software Engineer
Opsware, Inc. 2006 – 2008
Designed, implemented, maintained and documented software (Network Automation System) for
the configuration of network devices. Developed drivers for support of new devices, and worked
as a Level-3 resource for support technicians to solve customer problems with device drivers.
Research Assistant
Duke University 1997 – 2005
Designed and created a system of wireless sensors to track and classify human movement.
Included system design and component assembly, system level programming, algorithm creation,
application-level programming and multiple demonstrations/presentations for funding sources
and monitoring professors. Experience gained in good coding practices and presentation skills,
practiced collaborative development, developed problem solving skills.