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NIKE, Inc.
Strategic Communication Plan
Xiaoting Chen
• NIKE, Inc. NIKE, Inc. has been a
public-traded company since
1980 and gained market capital
at $104.4 billion
• Based on NIKE, Inc. Fiscal
2016 first quarter results,
total revenues increased 5%
to $8.4 billion and diluted
earnings per share quarterly
up by 23% at $1.34.
Executive Team
Philip H. Knight:
Chairman of the Board of
Directors
Mark Parker:
President and CEO
Andy Campion:
Executive Vice President
Chief Financial Officer
Jeanne P. Jackson:
The President, Product
& Merchandising,
Executive Team
Hilary Krane
Executive Vice President,
Chief Administrative Officer
& Genera Counsel,
David Ayre:
Executive Vice President,
Global Human Resources
John Slusher:
Executive Vice President,
Global Sports Marketing
Trevor Edwards
The President of
NIKE Brand
Business Model
• Outsourcing Manufacturing
Sweatshop Controversy
1998
Business Model
• Sponsorships & Athlete Relations
Sweatershop Controversy
“Nike product has become
synonymous with slave
wages, forced overtime, and
arbitrary abuse.”
---------Phil Knight, the co-
founder of Nike.
SWOT Analysis
Strengths Weakness
Opportunities Threats
• Brand equity, credibility and reputation in
worldwide.
• Solid athlete relations by sponsoring and
supporting via marketing initiatives.
• Teenagers
• Advanced technology and innovation
capacities: Nike+
• Shoes failures will undermine trusts from professional
athletes, young athletes and consumers.
• Doubts on quality of products due to athletes’ shoes failures
in events has been raised while not been expanding at larger s
• Nike can not control its brand-sponsored athletes and
organizations’ behaviors.
• Rio Summer Olympic, Euro Champs
• Growing population on young athletes
become key customers.
• Expanding running communities
contribute to increase Nike’s running
category sales.
• Women’s growing purchasing power and
prospective demands on fitness
• Arising competitors, such as Under Armour and Adidas.
• Bribery allegations on sponsoring sports organizations or
athletes, anti-doping investigations, athletes’ misconducts,
performance-enhancing drugs misusages, and other
negative associations with the brand.
• China’s slowdown in economics and foreign currency
headwind will decease revenues.
Issues Management
Alberto Salazar,
American Runner,
Coach
FIFA Scandal Salazar Investigation Kenyan Runner
Eliud Kipchoge
Won 2015 Berlin Marathon
Broke Personal Record
“We Serve the Athletes.”
Athlete* Relations
*If You Have a Body, You Are an Athlete.
Crisis Team = Executive Team
Mark Parker:
President and CEO
Philip H. Knight:
Chairman of the Board of
Directors
Hilary Krane
Executive Vice President,
Chief Administrative Officer
& Genera Counsel
John Slusher:
Executive Vice President,
Global Sports Marketing
Key Stakeholders
Key Messages
• Youth athletes and prospective teenagers deserve to
have true sports without doping and drugs.
• NIKE fights with doping and performance-enhancing
drugs and any substances harming integrity of
competition.
• NIKE protects interests of athletes and cultivate spirit
of sports for next generation.
• NIKE commits to create high-quality and innovative
sportswear and gears to boost your potentials.
Tactics
• Partnership
United States Anti-Doping Agency
• Education Programs:
Sponsored professional athletes,
young athletes, prospective teenagers
in Local Leagues and Clubs.
• Setting up meetings with
International Olympics Commission
(IOC), NBA, and NFL.
Quantitative:
• Sales, revenues and market shares across the
categories, especially the teenager categories.
• The traffic of the official website and major social
media platforms.
• Data analysis of sentiment of press releases and
tweets on social media platforms.
Qualitative:
• Monitor and following up headlines, social media
mentions, sentiment of tweets and press, and
keywords of the press about the partnership and
initiatives.
• Conduct social media audit about the responses.
• Conduct surveys ranging from professional athletes to
young athletes to understand their perceptions about
the anti-doping programs and gain feedbacks about
the customized products.
Measurement
How do you define success?
Any Questions?
Thank You!
NIKE, Inc.
Strategic Communication Plan
Xiaoting Chen

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Xiaoting Chen_Nike

  • 2.
  • 3.
  • 4.
  • 5. • NIKE, Inc. NIKE, Inc. has been a public-traded company since 1980 and gained market capital at $104.4 billion • Based on NIKE, Inc. Fiscal 2016 first quarter results, total revenues increased 5% to $8.4 billion and diluted earnings per share quarterly up by 23% at $1.34.
  • 6. Executive Team Philip H. Knight: Chairman of the Board of Directors Mark Parker: President and CEO Andy Campion: Executive Vice President Chief Financial Officer Jeanne P. Jackson: The President, Product & Merchandising,
  • 7. Executive Team Hilary Krane Executive Vice President, Chief Administrative Officer & Genera Counsel, David Ayre: Executive Vice President, Global Human Resources John Slusher: Executive Vice President, Global Sports Marketing Trevor Edwards The President of NIKE Brand
  • 8. Business Model • Outsourcing Manufacturing Sweatshop Controversy 1998
  • 9. Business Model • Sponsorships & Athlete Relations
  • 10. Sweatershop Controversy “Nike product has become synonymous with slave wages, forced overtime, and arbitrary abuse.” ---------Phil Knight, the co- founder of Nike.
  • 11. SWOT Analysis Strengths Weakness Opportunities Threats • Brand equity, credibility and reputation in worldwide. • Solid athlete relations by sponsoring and supporting via marketing initiatives. • Teenagers • Advanced technology and innovation capacities: Nike+ • Shoes failures will undermine trusts from professional athletes, young athletes and consumers. • Doubts on quality of products due to athletes’ shoes failures in events has been raised while not been expanding at larger s • Nike can not control its brand-sponsored athletes and organizations’ behaviors. • Rio Summer Olympic, Euro Champs • Growing population on young athletes become key customers. • Expanding running communities contribute to increase Nike’s running category sales. • Women’s growing purchasing power and prospective demands on fitness • Arising competitors, such as Under Armour and Adidas. • Bribery allegations on sponsoring sports organizations or athletes, anti-doping investigations, athletes’ misconducts, performance-enhancing drugs misusages, and other negative associations with the brand. • China’s slowdown in economics and foreign currency headwind will decease revenues.
  • 12. Issues Management Alberto Salazar, American Runner, Coach FIFA Scandal Salazar Investigation Kenyan Runner Eliud Kipchoge Won 2015 Berlin Marathon Broke Personal Record
  • 13. “We Serve the Athletes.”
  • 14. Athlete* Relations *If You Have a Body, You Are an Athlete.
  • 15. Crisis Team = Executive Team Mark Parker: President and CEO Philip H. Knight: Chairman of the Board of Directors Hilary Krane Executive Vice President, Chief Administrative Officer & Genera Counsel John Slusher: Executive Vice President, Global Sports Marketing
  • 16.
  • 18. Key Messages • Youth athletes and prospective teenagers deserve to have true sports without doping and drugs. • NIKE fights with doping and performance-enhancing drugs and any substances harming integrity of competition. • NIKE protects interests of athletes and cultivate spirit of sports for next generation. • NIKE commits to create high-quality and innovative sportswear and gears to boost your potentials.
  • 19. Tactics • Partnership United States Anti-Doping Agency • Education Programs: Sponsored professional athletes, young athletes, prospective teenagers in Local Leagues and Clubs. • Setting up meetings with International Olympics Commission (IOC), NBA, and NFL.
  • 20. Quantitative: • Sales, revenues and market shares across the categories, especially the teenager categories. • The traffic of the official website and major social media platforms. • Data analysis of sentiment of press releases and tweets on social media platforms. Qualitative: • Monitor and following up headlines, social media mentions, sentiment of tweets and press, and keywords of the press about the partnership and initiatives. • Conduct social media audit about the responses. • Conduct surveys ranging from professional athletes to young athletes to understand their perceptions about the anti-doping programs and gain feedbacks about the customized products. Measurement
  • 21. How do you define success?
  • 22.
  • 24. Thank You! NIKE, Inc. Strategic Communication Plan Xiaoting Chen