The impact of Mobile & IoT in Field Service

1. Mobile & iot in field service
45%
Of Field Service Experts Say Business
Will Be More Complicated By 2020
51%
Of companies value increased customer
service and loyalty as part of mobile
field-service operations.
31.2% Of Companies
value improved safety
and compliance.
45.2% Of Companies see
reduction of operation
costs as the most improved
area within field service.
51.1% Of Companies
value increased customer
service & loyalty as part
of mobile field service
operations.
38.6% Of Companies see
revenue generation as an
area of improvement.
TOP APPLICATIONs
Maintenance
&Repair
Order
Management
FieldSales
47% 43% 42%
140 Minutes
of lost productivity due to
device failures
www.xmpro.com
Sources: MSIData.com & Zebra.com