Examples Of Emotional Intelligence

Examples Of Emotional Intelligence
Emotional intelligence:
Learning objectives:
1.Introduction
2.What is emotional intelligence
3.Models of emotional intelligence
4.Ability Model
5.Trait Model
6.Mixed Model
Self–awareness
Self–management
Social awareness
Relationship management
7.Emotional intelligence and performance
8.Cost of emotional illiteracy
9.Difference between EQ and IQ
10.Case studies
Background of emotional intelligence:
Emotional intelligence was described formally by (Salovey & Mayer). They defined it as 'the ability to monitor one's own and others' feelings and
emotions, to discriminate among them and to use this information to guide one's thinking and actions'. They also provided an initial empirical
demonstration of how an aspect of emotional intelligence could be measured as a mental ability (Mayer, DiPaolo, & Salovey, 1990). In both articles,
emotional intelligence was presented as a way to conceptualize the relation between cognition and affect. Historically, 'emotion' and 'intelligence' were
...show more content...
One of them was emotionally intelligent and the other wasn't.
On returning to their homes, the first, who wasn't emotionally intelligent, started shouting at his children and wife. This guy acted based on his
emotions without thinking about them in an emotionally intelligent way.
When the second person returned home and found that the kids were noisy he just told himself, "well, why should I shout at the kids, they are not the

ones to blame for my feelings, they always make that loud noise while playing. The main reason I am feeling bad is because of my boss"
That man recognized his emotions, thought about them, then acted in an emotionally intelligent way.
Models of Emotional Intelligence:
There are many models of emotional intelligence but the most important models of emotional intelligence which are very popular are discussed here;
1.Ability Model
2.Trait Model
3.Mixed
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Emotional Intelligence Self-Assessment Essay
Emotional intelligence, or EI, has begun to make head way in the nursing world in its tie to leadership. Nurses are people, so they experience emotion
just like every other person. Their work is stressful and trying, it provokes emotion due to the environment and situations at hand. The ability to
recognize one's own emotions, along with those that present in others is an important skill (Morrison, 2008). Being able to recognize emotions makes
it easier to manage our lives and our relationship with others. These are the aspects that make a person competent enough to say that they have
emotional intelligence. Supporters of emotional intelligence believe that EI may be more valuable in determining a good leader than intellectual...show
more content...
I do not enjoy making others unhappy or uncomfortable, so I can gauge my emotion to make them at ease. The drive to develop a greater sense of my
internal state can help me to better develop my self–awareness. Self–regulation is an area I thrive in, as long as I am practicing self–awareness.
Self–regulation is the management of one's internal states, urges, and assets. Self–regulation can be broken down into trustworthiness, integrity,
comfort with ambiguity, and openness to change (Sadri, 2012). As mentioned before I am able to recognize the way that my mood affects other
people. This allows me to control my emotions and bring them to a level that is more suitable for the situation. In the past, I have struggled with
consistently being able to take full responsibility for my personal performance; yet, I have made it a priority to internalize the fact that I make
mistakes and I cannot blame those mistakes on another person. I value the ability to be an open and honest person, which is the kind of person who
does not try to blame other for their own shortcomings. In order to be emotional intelligent, you need to be open to the idea of working on yourself and
changing the aspects that are inappropriate (Faguy, 2012). This is needed in the nursing profession because the patients and environment are
fast–paced and ever–changing. A nurse has to be able to think on her feet. This is the broad spectrum that self–regulation requires from a person;
therefore, it

Self-Assessment of Emotional Intelligence Essay
Emotional Intelligence
Emotional intelligence is an important characteristic in becoming a good leader. "Emotional intelligence is the ability to manage oneself and one's
relationships in mature and constructive ways" (Kinicki & Kreitner, 2009, p.137).Being a good leader entails more than just being smart; leaders need
to be able to connect to their employees emotionally and empathetically. Organizations today not only look for leaders with the skills, but leaders that
can emotionally connect to employees to obtain the organization's goal. "Leaders have always played a primordial emotional role. No doubt
humankind's original leaders–whether tribal chieftains or shamanesses–earned their place in large part because their leadership was...show more
content...
Emotional intelligence also entails me understanding strengths and weaknesses are when it comes to dealing with individuals and becoming an
effective leader. If I do not take the time to do this, I can get trapped in trivial issues and forget what is important and eventually forget my emotional
intelligence. This can hurt my work relationships and I will no longer enjoy my job.
Effective social skills are another aspect of emotional intelligence that I must acquire. Obtaining effective and efficient social skills will enable me
to build long lasting relationships within my personal and professional lives. Building strong relationships will lead to establishing trust. Trust is one
of the most significant aspects of emotional intelligence. When trust is absent, much time and exertion is spent on issues that are unproductive.
Productivity will also decline when an employee does not feel he or she can trust his or her leader. In addition, when an employee does not trust his or
her leader, he or she will be less creative and will not want to express his or her ideas. "The greater a leader's skill at transmitting emotions, the more
forcefully the emotions will spread. Such transmission does not depend on theatrics, of course, since people place close attention to a leader, even
subtle expressions of emotion can have great impact" (Goleman, et. al, 2002, para. 3). As

Emotional Intelligence In College Essay
For the time of transition, many college students face different emotional challenges that affect them in many ways, unless they realize the influential
aspect of emotional intelligence. It is more likely to success in college by applying the use and understanding of emotional management. The book
says: "Going to college is not only about enjoying success and accomplishments but also about persevering when things get difficult or go wrong". As a
definition Emotional Intelligence "is the ability to identify, use, understand, and manage emotions". I will break it down by taking about the positive
and negative accomplishments, the effects or impacts of Emotional Intelligent in the life of collegians, and the cultural shock that most students face in
their journey. College level requires students to be prepared at all cost to face various challenges and learn how to overcome them before it affects their
future. College also instructs students to a higher level of responsibility and management at their work place, at their house, and everywhere they might
be in contact with people. As an International Students, I have had ups and downs throughout my journey in High School, and college, and I have
learned so much from my mistakes. My first...show more content...
Unfortunately, many college students do not realize that every mistake or failure delivers an outstanding experience for the future. Life experience
strengthen students to make wise decision, to adapt to the new culture, and handling stress at all cost. I strongly believe that being smart will never
help you manage your stress, but wisdom embeds intelligent and the way of good management. From past experience, I am good at making hard
decision whenever things do not work as it should and also supporting others point of views and

What is Emotional Intelligence: Emotional Intelligence, or EI, is defined as the ability or capacity to perceive, assess, and manage the emotions of
one's self, and of others.пїЅ Arriving at the Emotional Quotient is the standard means of measuring the Emotional Intelligence of an individual. | The
importance of EQ in the workplace: In recent times behavioral scientists around the world have arrived at the conclusion that IQ alone is not the
primary factor that leads to better performing managers and workers. The role of EQ in determining the performance of individualпїЅs at the
workplace is now widely recognized and well understood. People with more emotional intelligence have been found to be better leaders and workers,
bettering their...show more content...
You are a person who knows and expresses his/her feelings well, thinks independently and has a positive outlook toward life, all of which help you
achieve what you want to achieve. You know how to cope with stress thanks to which you are able to handle tasks that are stressful, anxiety–provoking
and even dangerous, without losing control. You are optimistic, cheerful and well–motivated, so, not only do you enjoy your life and your work, you
also promote positive feelings in those around you. | | Below is a break–up of the component scores that went towards making up your overall EQ
score. Analyzing your component scores can help you understand which parts of your emotional intelligence are strong or weak. |
| | | 1 . Stress Management: This component of EQ pertains to ability to deal with emotions in such a way that it works for us and not against us. Your
Stress Management EQ score is 64 out of 100, which is considered пїЅAbove average пїЅ. The factors that contribute towards Stress Management EQ
are:
Stress Tolerance: It is the ability to effectively and constructively manage emotions.
Impulse Control: It is the ability to effectively and constructively control emotions.
A high score on the Stress Management factor does not imply that you have scored high on each of its sub–factors.
You are able to withstand and effectively cope with stress without losing control. You are

Emotional Intelligence Self Assessment Essay
After answering the Emotional Intelligence Questionnaire, I received a score of 128.4 out of 150 points. On the feedback from each question I
noticed that I received higher scores on self–awareness, self–regulation, self–motivation, and social–skills. I also noticed that I received a low score on
some self–regulation and social–skills questions. I feel that in between self–regulation and social–skills I still have work to do. I am not so good at
managing my impulses when I am upset; I am currently working on it. On Lesson 4.5 I took into consideration, in my opinion the healthier way to
handle anger, the calming down when I feel angry or very upset about someone or a particular situation. It is very clear to me that I have difficulty with
conflict

Essay on Emotional Intelligence in Leadership
The premise of emotional intelligence in leadership is that emotional intelligence should be the premise of leadership. Before tasks, followers, goals
and styles can be defined or critiqued, the leader's emotional intelligence must first be assessed (Goleman, Boyatzis & McKee, 2002, pg 5). Emotional
intelligence then becomes the predictor of how effectively the leader will be able to lead in any given situation, set of tasks or followers. In this paper,
the author will compare this premise of emotional intelligence with the Leader–member exchange (LMX) theory and the situational approach to
leadership (Northouse, 2010). Also, the author will evaluate, in terms of resonance and dissonance, how appropriately an emotional intelligence...show
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Therefore, leadership effectiveness is directly proportional to that leader's emotional intelligence. The LMX contrasts with emotional intelligence in
that the LMX is founded on a different premise. The LMX is a leadership theory that describes both the two–way exchange between leaders and
followers, and the amount of influence one has on the other (Northhouse, 2010). As a theory, the LMX is less a model for leadership, and more a
description of a particular leadership dynamic that offers "insights that managers could use to improve their own leadership behavior" (Northouse,
2010, pg. 157). Central to the LMX are the in– and out–groups: a relational distinction based upon the follower's choice to either fulfill or exceed his or
her job expectations given the opportunity by the leader (Northouse, 2010). If the follower is exceptional beyond basic tasks, the theory posits, then
that individual is considered to be in the in–group. In the in–group, the leader is more likely to give administrative preference to that individual, and
will also allow that individual to influence the decisions the leader makes (Northouse, 2010). Conversely, members in the out–group are competent
subordinates, but do not expand the scope of their responsibilities beyond that which is clearly defined (Northouse, 2010). In comparison to emotional
intelligence, the LMX seems to be complementary in some respects, and conflicting in others. If the

Developing Emotional Intelligence (EI) Essay
This paper defined Emotional Quotient (EQ) and Emotional Intelligence (EI) and differentiated between the two terms often used interchangeably in
papers to be synonymous for emotional intelligence. Businesses benefited greatly when employees utilized soft skills such as emotional intelligence,
displayed a positive disposition and were able to work in healthier, more productive work environments. These competences were developed through
self–awareness, self–management, social awareness and social–relationship management. The four elements were described in the Competency Based
model by Daniel Goleman and Richard Boyatzis. Not all employees exhibited the same level or maturity of emotional Intelligence. Identification,
development and...show more content...
Those with interpersonal intelligence are more cued into other's emotions and respond appropriately to their well–being. Elizabeth Guss described the
hallmark of emotional intelligent people as those that others want to be around because they present positive interaction and make others feel good to
be around them (Guss, 2005).
This paper will define and differentiate between the terms Emotional Quotient (EQ) and Emotional Intelligence (EI) and touch on the importance of
having these skillsets.
The focus will allow one to build skillsets for increased emotional awareness by identifying the emotional impact stress has on one's health as well as
the health of others, by balancing our emotions, better communication will result and aid in conflict resolution. The attributes in the Competency
based model by Daniel Goleman and Richard Boyatzis will be explained. Five key skills will be identified and defined for developing emotional
intelligence. Last, the benefits of increased productivity as a result of having employees with good EQ skill sets.
Review of the Literature
EQ versus EI
The two terms, Emotional Quotient and Emotional Intelligence have inaccurately become synonymous for emotional intelligence and used
interchangeably. The distinction between them is Emotional Intelligence (EI) is innate or inborn potential and Emotional Quotient (EQ) is the
measurement of the behavior. Babies are born with socialization and are receptive to "emotional sensitivity,

Emotional Intelligence Paper
Emotional Intelligence Wang et. Al, expresses that Emotional Intelligence encompasses: Mindfulness of self and other's emotions, personal
relationship skills, self–management skills, acceptance of change or struggle, and the ability to see through other's perspectives (Wang, Wilhite, Wyatt,
Young, & Bloemker, 2012). In Morrison (2007), decisiveness, coping with stress, communication of workers, collaboration and teamwork, evaluation
and observation, are the foundation upon which emotional intellect stands. Generally, the higher a person's EI, the more likely the person is to be
gifted with an increase in seeing other's perspectives empathetically, self–reflection amidst social engagements, sensitivity to self, decreased
impulsivity, proper...show more content...
Implications include if, Values and knowledge about discriminatory forces have to be integrated with inter–personal skills, if practitioners are unable to
identify, but also challenge such forces appropriately (Morrison 2007). I would say that I am developed in tolerance, but can still learn to tolerate
more new ideas. I have struggles with accepting new social norms, and consider myself old fashioned. I try to not portray this with others, but
unthinkingly, it is there. Flexibility Is comprised of the ability to observe and understand other people's potentials and alter personal goals and
conduct as needed. (Wang et al., 2012) Insensitive assessment practices can result in a failure to elicit crucial aspects of the details, feelings, context
and meaning of the user's story, leading to inadequate plans, reduced used commitment and ineffective services. (Morrison 2007). I feel as though I
am strong in this category, I can recognize other's goals, yet encourage change if needed, based on their current intellectual standing. I am flexible with
how goals are interpreted, and executed, if the goal is met, I am merciful in my ways.

Emotional Intelligence and Leadership Essay
Emotional Intelligence and Leadership
It was Daniel Goleman who first brought the term "emotional intelligence" to a wide audience with his 1995 book of that name, and it was Goleman
who first applied the concept to business with his 1998 HBR article, reprinted here. In his research at nearly 200 large, global companies, Goleman
found that while the qualities traditionally associated with leadership–such as intelligence, toughness, determination, and vision–are required for
success, they are insufficient. Truly effective leaders are also distinguished by a high degree of emotional intelligence, which includes self–awareness,
self–regulation, motivation, empathy, and social skill.
These qualities may sound...show more content...
Without it, a person can have the best training in the world, an incisive, analytical mind, and an endless supply of smart ideas, but he still won't make a
great leader.
In the course of the past year, my colleagues and I have focused on how emotional intelligence operates at work. We have examined the relationship
between emotional intelligence and effective performance, especially in leaders. And we have observed how emotional intelligence shows itself on the
job.
How can you tell if someone has high emotional intelligence, for example, and how can you recognize it in yourself? In the following pages, we'll
explore these questions, taking each of the components of emotional intelligence–self–awareness, self–regulation, motivation, empathy, and social
skill–in turn. Evaluating Emotional Intelligence
Most large companies today have employed trained psychologists to develop what are known as "competency models" to aid them in identifying,
training, and promoting likely stars in the leadership firmament. The psychologists have also developed such models for lower–level positions. And in
recent years, I have analyzed competency models from 188 companies, most of which were large and global and included the likes of Lucent
Technologies, British Airways, and Credit Suisse.
In carrying out this work, my objective was to

Emotional Inelligence Essay examples
Abstract
In recent years emotional intelligence has become one of the hottest topics between organizations. Researches have been working on this topic for time
to time, to demonstrate or refute the importance of feelings. In the beginning common thoughts from managers and or supervisors were; emotions are
in the way; emotions try to keep us from making good decisions; emotions increase a lack on focusing. Fortunately, an indeed research takes emotional
intelligence to an ultimate ideal in which intelligence is based on emotions, and people who contain this capacity are less depressed, in good health,
more employable, and have better interactions.
Emotional Intelligence and Leadership
Managers need well–trained employees but are...show more content...
Emotional Intelligence began when two physiologist professors, John Mayer and Peter Salovey, were discussing politics. They were discussing about
cognition and emotions in politicians, wandering how a smart person could be so dumb. After brainstorming they finally got into a conclusion that
smart decision–making requires more than the intellect as measured by traditional IQ. As a result if this personal, intellectual and professional
discussion, John D. Mayer and Peter Salovey, were the first ones in introduces the term emotional intelligence into the psychology field. They suggested
that the capability to recognize and comprehend emotions defined a new intelligence. According to Goleman, the most important dynamic of a person's
ability to learn and succeed is an understanding of how that person learns and the person's method of coping with setbacks and challenges in their life.
The key ingredients for this are: confidence, curiosity, internationality, self–control, relatedness, capacity to communicate, as well as their ability to
cooperate. These traits are all aspects of Emotional Intelligence. A person who learns how to learn, and learns how to overcome setbacks, and can deal
effectively with other people in their lives has a

Emotional Intelligence ( Eq ) Essay
Once the emotions are created, are transferred to the front region of the brain where however cannot be stopped, the communication between two areas
of the brain is very tight and the goal is to produce an appropriate response to some situation.
However due to the intensity of some emotions, sometime the rational and logic thinking is inhibited.
Emotional intelligence requires effective communication between the rational and emotional centers of the brain.
When emotional intelligence was first discovered, it served as the missing link in a peculiar finding: people with the highest levels of intelligence (IQ)
outperform those with average IQs just 20 percent of the time, while people with average IQs outperform those with high IQs 70 percent of the time.
This unexpected result raised several questions marks about what was assumed to be the most important factor for success: IQ.
Scientists realized there must be another variable that explained success above and beyond one's IQ, and years of research and countless studies
pointed to emotional intelligence (EQ) as the critical factor.
Several research and examples are available in literature, where it was demonstrated that the most successful people in in the world are actually the one
with the highest Emotional Quotient.
In EQ there are three main aspects: Self–Awareness
Self–awareness is the ability to accurately perceive your own emotions in the moment and understand your reactions across situations.
Self–awareness includes

Emotional Intelligence by Daniel Goleman Essay
Emotional Intelligence by Daniel Goleman
In the book Emotional Intelligence by Daniel Goleman, the central thesis that he tries to point out is that emotional intelligence may be more important
than I.Q. in determining a person's well being and success in life. At first I didn't know what Goleman was talking about when he said emotional
intelligence, but after reading the book I have to say that I agree completely with Goleman. One reason for my acceptance of Goleman's theory is that
academic intelligence has little to do with emotional life. To me, emotions can be just as intelligent as your I.Q. In this essay I hope to provide
sufficient evidence to show why I agree with Goleman's thesis on emotional intelligence.
The...show more content...
Goleman states, "Emotional aptitude is a meta ability, determining how well we can use whatever other skills we have, including raw intellect." People
that have high emotional intelligence are more likely to be satisfied and effective in their lives. Others who have trouble with this cannot manage
themselves so their ability for successful work and clear thought are altered.
In contrast to this, you can say that I.Q. is better than emotional intelligence. Having a high I.Q. does offer a lot of benefits. Goleman states that people
with a high I.Q. are ambitious, productive, and uneasy with sexual and sensual experience. That high I.Q. people are the caricature of the intellectual,
adept in the realm of mind but inept in the personal world. And all of this is just for the men. Goleman states, "The profiles differ slightly for men and
women." High I.Q. women have intellectual confidence, are fluent in expressing their thoughts and have a wide range of intellectual and aesthetic
interests. Goleman also does point out that these are extremes and that everyone mixes I.Q. and emotional intelligence in varying degrees. But this
does give us an instructive look at what each of these dimensions adds to a person's qualities.
In the book, Emotional Intelligence, Goleman talks about two psychologists (Sternberg and Salovey) who have taken a wider view on intelligence and
give terms of what they think it takes to lead a successful life. They mention five

Essay on Emotional Intelligence
Abstract
Emotional intelligence has been coined by many theorists and had been the subject of much literature, controversy, and scrutiny. Emotional intelligence
is defined as "a set of competencies that distinguishes how people manage feelings and interactions with others. It is the ability to identify one's own
emotions, as well as those of one's co–workers or employees" (Goleman, Boyatzis, & McKee, in Pierce & Newstrom (Eds.), 2008, p. 180). The author
will review the definition and attributes of a successful, emotionally intelligent, morally competent leader. Comparisons will be made between leaders
which demonstrate emotional intelligence to those which are void of moral intelligence. The conclusion is that leaders who act with high...show more
content...
It is this recognition of meaning, love, compassion, self–esteem, and connection that ties in with the theory of emotional intelligence or the ability to be
self aware. Not only do effective leader need to possess emotional intelligence they must also be resonant leaders. Resonant leaders are described by
Goleman, Boyatzis, and McKee (2008) as being attuned to people's feeling and help to move themselves and the group into a positive direction.
According to Kouzes and Posner (2007), true leaders "tap into people's hearts and minds, not merely their hands and wallets" (p.174). An emotionally
intelligent leader can make work more meaningful for their constituents by connecting with them on an emotional level which creates a more nurturing
and supportive work environment. (Goleman, Boyatzis, & McKee, 2008). According to Dr. Deepak Chopra in his interview with
Knowledge@Wharton, "people resonate to people who connect to them emotionally." These are the deep, profound relationships that result in
organization effectiveness and success and each successful leader has captured some aspect of being emotionally intelligent and resonant. Examples
include Gary O'Hagen, Colleen Barrett, and Lynda Barness.
Effective Leaders
Gary O'Hagen Lennick and Kiel (2005) discus the morally and emotionally attached

Essay on Emotional Inteligence
An increasing percent of the population begins to know the idea of emotional intelligence. This concept was firstly developed by two American
university professors, John Mayer and Peter Salovey (1990) and they concluded that, people with high emotional quotient are supposed to learn more
quickly due to their abilities. Another psycologist named Daniel Goleman (1995) extended the theory and also made it well–known. In his articles and
books, he argued that people with high emotional quotient do better than those with low emotional quotient. In this essay, it will be argued that high
emotional intelligence can influence work performance positively to a relatively high extent. Both benefits and limitations of a high level of EI in the
...show more content...
Furthermore, they can distinguish their own emotional strengths and weaknesses, therefore in order to improve they can develop the strengths and
avoid the weaknesses during work. Emotional self–awareness was proved to be critical in financial planners' job (Goleman, 1998). For instance, the
communication between a financial planner and his customer can be delicate and complicated. The reason is that they deal with difficult problems like
money or even mortality when they talk about life insurance. Therefore it is very beneficial if financial planners know their own emotions and can also
manage them to react better to the customer's words.
Another relevant aspect of emotional intelligence is emotional self–control and it means one can avoid stresses and other troublesome feelings. This is
very helpful for those who work in stressful places or deal with unfriendly people. An example would be that the small business owners with a high
level of emotional control over both themselves and their lives' events are not so easy to become distressed or angry or to quit when facing difficult
situations (Rahim & Psenicka, 1996). Better performers among counsellors and psychotherapists are more likely to react calmly to patients' aggressive
behaviours (Boyatzis & Burrus, 1995). The store managers who can remain less affected by the job

Emotional and Cognitive Intelligence
Cognitive intelligence and emotional intelligence have both been widely examined with regard to their effect on individual workplace abilities. A
critical comparison of the two concepts will be the basis of this essay. Some theorists have hypothesised that the ease with which an employee can
process information and work towards solutions (our cognitive intelligence) is the key aspect in our ability to contribute to the workplace, particularly
in more complex environments (Viswesvaran & Ones, 2002). While others support the theory that our ability to use and adapt to emotion (our
emotional intelligence; EI) has the greatest affect on our organisational involvement (Cherniss, Extein, Goleman, & Weissberg, 2006). Through
exploration of both...show more content...
It has been studied and elaborated upon so much, that what was initially a concise realm of specificity, has – particularly in the area of EI testing –
become convoluted by measures of social intelligence and emotional and social competencies (Cherniss, 2010), which while similar to EI do distinctly
deviate from the generally accepted Mayer et al. 2000 model of it. Some measures even include tests of cognitive intelligence, the concept with which
it is supposedly in direct contrast. This has led to criticism about whether or not measures of EI have construct validity (Cherniss, 2010).
From a theoretical standpoint the equivocality regarding an agreed definition of EI most specifically affects the theorists studying the concept. From an
organisational perspective the practical implications of uncertainty surround the measurement of the concept, as opposed to its definition. For example
if an organisation relies heavily on a team which is cohesive, cooperative and connected to one another the business may screen potential employees to
ensure they will suit the role using a measure of emotional intelligence. Here in lay the problem; if a construct cannot be clearly defined, how can a
test every truly have construct validity – how can the variables indicating an particular outcome ever be accurate, when we do not know exactly what
we are measuring? Moreover, a focus on EI within businesses and organisations could have significant drawbacks. Unavoidable though

Emotional Intelligence Paper
Emotional intelligence (EI) is a critical skill in each area of our life, beginning with the personal life and ending on the work environment. It can
improve an individual's social effectiveness, and allow for the better understanding of how our emotions work. "Emotional intelligence involves the
ability to recognize and control one's own emotions and the emotions of others and refers to a variety of competencies and skills such as empathy and
self–control that affect personal and professional outcomes" (Butler, Kwantes, and Boglarsky, 2014). The EI test contains four core abilities:
self–awareness, self–management, social awareness, and relationship management. After completing the test, I received the following results:

Essay On Emotional Intelligence
1.1.Problem statement
2.Main discussion
2.1.Definition and background of Emotional Intelligence
Studies have shown that people with high Emotional Intelligence have greater mental health, job performance, and leadership skills although no causal
relationships have been revealed. Such findings are possible to be attributable to general intelligence and specific personality traits rather than
emotional intelligence as a construct. Emotional intelligence (EI) is the capacity of individuals to know their own and other people's emotions, to
differentiate between different feelings and tag them properly and to use emotional information to monitor thinking and behaviour. Emotional
intelligence also reveals abilities to connect intelligence, empathy and emotions to improve thought and understanding of interpersonal dynamics.
However, considerable disagreement exists regarding the definition of Emotional Intelligence, with regards to both terminology and operationalization.
There are three main models of Emotional Intelligence as follows:
1.Ability model
Salovey and Mayer's conception of EI aims to define EI within the boundaries of the standard criteria for a new intelligence. Subsequent to their
on–going research, their initial definition of EI was reviewed to "The ability to perceive emotion, integrate emotion to facilitate...show more content...
V. Petrides") proposed a theoretical distinction between the ability based model and a trait based model of EI and has been developing over many
years in numerous publications. In unqualified terms, trait EI refers to an individual's self–perceptions of their emotional abilities. This definition of EI
encompasses behavioural dispositions and self–perceived abilities and is measured by self–report, as opposite to the ability founded model which refers
to actual abilities. The conceptualization of EI as a personality trait leads to a construct that lies outside the classification of human cognitive

According Kasapi and Mihiotis, (2013, p. 15), the term emotional intelligence entails the flexibility to feel and understand alternative people in social
situations in order to detect the nuances of emotional reactions and utilize such data to influence others through emotional regulation and management.
Emotional intelligence can impact on effective personal by making an individual to fully understand himself or herself. This is so because when an
individual develops self–awareness, he or she will be able to control her emotions in any given situations. A person will also recognise how his or her
emotions and deeds can affect the individuals close to him or her. Therefore, this entails us that a person will be mindful when reacting to things...show
more content...
This entails us that through social awareness, a person will be able to realize the sentiments of other people and be able to sense their opinions.
Similarly, emotional intelligence can also improve the work routine of a person who has slight reasoning skills through the excellence of social
affiliations. Therefore, this entails that when work performance is not achieved through cognitive intelligence, it can be achieved through emotional
Intelligence by means of numerous equivalent mechanisms, like good relations with fellow workers, managers and support staff (Wisker and Poulis,
2015). Similarly, Tomer (2003), states that when a person is emotionally intelligent, he or she becomes more result–oriented when perusing his or her
duties and he or she may set the goals which are more challenging for himself or herself. They further seek for specific information concerning the way
their performance be improved within their working environment.
Additionally, emotional intelligence can make an impact on effective personal by making an individual to communicate clearly in relationships as
well as handling or resolving conflicts in a very effective way. Therefore, emotional intelligence is very helpful when handling relationships
(Bradberry and Greaves cited in Kasapi and Mihiotis, 2013). Similarly, a person with emotional intelligence will be able to handle the people who are
more problematic and will be able to resolve the differences that may occur in their working environment

Examples Of Emotional Intelligence

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