1. Résumé
WORAWUT MUENMONTREE
199/25 Moo 1 Habitia Ratchapruk, Tambol Bangkuwat,
Amphur Muang, Pathumthani Tel. 061-516-7633, 085-916-9747
E-mail: worawut_mu@hotmail.com
Objective
To secure a management position in a high growth company with
considerable advancement opportunities where I can maximize my
management skills, quality assurance, product development/new model,
product evaluation and customer/ technical service management.
Professional
Summary
2 years experience with spindle motor (HDD component) with processes
monitoring, quality parts control and investigate complaint from customer.
Another 2 years with radial passenger tire and light truck tire testing
concerning to static test and dynamic test and part qualified for OE car
manufacturing such as Toyota, Nissan, Mitsubishi, Mazda, and etc. To be the
pioneer who established “Testing Department” at Sumitomo Rubber
(Thailand) Co.,Ltd was my successful in this position. 4 years of experiences
with Tire Technical Service Department, the main response are support OE
tires for OE car manufacturing in Thailand and REP tire for ASEAN market
including Bangladesh and India. 2 years of experience with Ford Motor
Company (Thailand) for Plant Vehicle Team to address and containment
Actions concern to Ride&Handling and Powertrain NVH. And 2 years of
Technical Service Operations Manager with Tata Motor (Thailand).
Career
experiences
After-Sale Service Manager Aug 2016 – Present
Foton Automobile (Thailand) Ltd.(After-Sale Service Dept.)
 To manage Technical Service Section for the field services or Dealers
Support for the Customer Complaint.
 To manage Product Development Section to follow up product
quality actions.
 To manage Technical Training Section to Dealers as well as Yearly
Plan of Pick-up/Van/4 Wheels & 6 Wheels Truck.
 To manage Warranty Section to Dealer for customer vehicle warranty
& claim process.
 To manage Spare Part Section to Dealer for support customer
complaint or warranty vehicle.
 To manage Dealer Network Service Development
 To manage Dealer Call Center for Customer Complaint
 To manage Quality Service Bulletin for Internal & Dealers.
Technical Service Operations Manager May 2014 – Jul 2016
Tata Motors (Thailand) Ltd.(Customer Care Dept.)
 To manage Technical Service Team for the field services or Dealers
Support for the Customer Complaint.
 To manage Product Engineering Team to follow up product quality
actions and New Model Vehicle evaluation with India Team.
 To manage Technical Training Team to Dealers as well as Yearly
Plan of Pick-up/Tractor/Mixer Truck.
 To manage Quality Service Bulletin for Internal & Dealers.
o Pride activities

2.  Successful Quality action of Tata Xenon timing belt broken caused
Engine failure.
 2 years consecutive BEST EMPLOYEE OF THE YEAR.
PVT Engineer(Ride&Handling and Powertrain NVH) May 2012 – May 2014
Ford Motor Company (Thailand) Co. ,Ltd.(Product Development Dept.)
 Responsible of Plant Vehicle Team of Ride & Handling for FORD
Focus Global Platform model year 2012.
 Alignment capability monitoring by weekly (Camber, Caster ,Toe
and Clear Vision) and review with VFG leader fortnightly.
 Leading team to address and contain in-plant issues with the
robust actions such as vehicle pull, clear vision and drive abilities.
 Leading team to address and contain complained from customers
with the robust actions and reflect to in-plant control point to
prevent re-occurrence of the problem.
 New car model drive abilities assessment such as primary ride,
secondary ride, road noise and ride comfort.
 Responsible of Plant Vehicle Team of Powertrain NVH (Noise/
Vibration/ Harshness) for FORD Focus Global Platform model year
2012.
 Powertrain NVH follow up issues or new facilities in-plant
implementation meeting with VFG leader fortnightly.
 Leading team to address and contain in-plant issues with the
robust actions such as engine noise, idle vibration, etc.
 Leading team to address and contain complained from customers
with robust actions and reflect to in-plant control point to prevent
re-occurrence of the problem.
 New car model drive abilities assessment such as engine whine
noise, take off judder/vibration and etc.
Variability Reduction Team (VRT) activity
 Responsible of VRT Leader to Drive Quality for Vehicle Engineering
,present to Top Management by weekly and monthly for Vehicle
Quality Review(VQR)
 Deliver Quality actions to meet sub-system targets.
 Lead interface with Plant and Supplier Quality on sub-system
related items.
 Interface with other Global Plant Engineers to coordinate Quality
investigations or design changes on Global Platform.
 Support VQR meetings with actions to address VRT Quality
Glidepath/ Roadmap.
 Train new VRT members on methods of Ford Quality, Design and
Release, and Supplier Quality.
o Pride activities
 Be the first team member of Vehicle Engineer to address and
containment issue concern to Ride&Handling and Powertrain
NVH for All New Ford Focus Global Plateform.
Technical Service Assistance Manager Mar 2012 – May 2012
Sumitomo Rubber (Thailand) Co. ,Ltd.(Technical Service Department)
 Responsible technical support for OEM car manufacturer (e.g. Toyota,
Honda, Isuzu, Mitsubushi, Mazda, Nissan and Mercedez Benz)
 New tire performance evaluation(Chipping Test / Wearing Test)

3.  Tire evaluation for new car model (Model / Minor change).
 Tire evaluation for market survey and failure analysis.
 Technical data and knowledge support to customers
 Tire technical data presentation for OEM car manufacturers.
 Claimed tire investigation for OEM car manufacturers.
 Market survey
 Claim tire survey for after sale market
 New tire size / pattern for OEM car manufacturers.
 Using conditions analysis (road conditions, speed check)
 Responsible technical support of REP tire for ASEAN countries,
Bangladesh and India (PCR,LTR and TBR).
 Technical data and knowledge support to customers
 Tire technical data presentation for REP tire.
 Claimed tire investigation for REP tire.
 Market survey
 Claim tire survey for after sale market
 Using conditions analysis (road conditions, speed check)
Senior Technical Service Engineer Nov 2008 – Mar 2012
Sumitomo Rubber (Thailand) Co. ,Ltd.(Technical Service Department)
 Responsible technical support for OEM car manufacturer (e.g. Toyota,
Honda, Isuzu, Mitsubushi, Mazda, Nissan and Mercedez Benz)
 New tire performance evaluation(Chipping Test / Wearing Test)
 Tire evaluation for new car model (Model / Minor change).
 Tire evaluation for market survey and failure analysis.
 Technical data and knowledge support to customers
 Tire technical data presentation for OEM car manufacturers.
 Claimed tire investigation for OEM car manufacturers.
 Market survey
 Claim tire survey for after sale market
 New tire size / pattern for OEM car manufacturers.
 Using conditions analysis (road conditions, speed check)
 Responsible technical support of REP tire for ASEAN countries,
Bangladesh and India (PCR,LTR and TBR).
 Technical data and knowledge support to customers
 Tire technical data presentation for REP tire.
 Claimed tire investigation for REP tire.
 Market survey
 Claim tire survey for after sale market
 Using conditions analysis (road conditions, speed check)
o Pride activities
 After market investigation achievement for Toyota Altis tire’s
pattern noise problem in Thailand market.
 Yearly Tire Technical Presentation to Toyota Motor Asia Pacific
Engineering & Manufacturing (TMAP-EM) from 2009 onward.
 New Tire Technical Presentation of Falken’s ZE912 to Stamford
Tyre’s dealers in Thailand.
Senior Testing Engineer Nov 2006 – Nov 2008
Sumitomo Rubber (Thailand) Co. ,Ltd.(Production Technology Dept.)
 Responsible for radial tire testing (12 operators, 7 Technicians and
2 Engineer)
 Maintain safety environmental and procedure.

4.  Radial tire testing program.
 Static radial tire testing plan and follow up (e.g. dimension
check, bead unseating test, plunger test, cut section analysis)
 Dynamic radial tire testing plan and follow up (e.g. endurance
test, high speed test, long run endurance test)
 Yearly budget planning (testing tools and accessories)
 Department cost control (overtime, M/C maintenance cost)
 Setup radial tire testing and ISO certificate training schedule for
operator and technician
 Conduct M/C maintenance schedule, calibration and M/C
modification with engineering department
 Issued work instruction and document concerns ISO certificate
 Internal auditor for radial tire process
 ISO 9001 : 2000, ISO 14001 : 2001, ISO 18000 : 2000 and
ISO/TS 16949 : 2000
o Pride activities
 Be the Safety Chairman of Production Technology Department.
 Be the originator who transposed Technician jobs to Operator.
 Granted the ISO certificate ISO 9001 : 2000, ISO 14001 : 2001,
ISO 18000 : 2000 as an audittee.
Testing Engineer Mar 2006 – Nov 2006
Sumitomo Rubber (Thailand) Co. ,Ltd. (Production Technology Dept.)
 Responsible for radial tire testing (7 Technicians)
 Maintain safety environmental and procedure
 Radial tire testing program.
 Static radial tire testing plan and follow up (e.g. dimension
check, bead unseating test, plunger test, cut section analysis)
 Dynamic radial tire testing plan and follow up (e.g. endurance
test, high speed test, long run endurance test)
 Yearly budget planning (testing tools and accessories)
 Testing cost control (overtime, M/C maintenance cost)
 Setup radial tire testing and ISO certificate training schedule for
operator and technician
 Conduct M/C maintenance schedule, calibration and M/C
modification with engineering department.
 Issued work instruction and document concerns ISO certificate
 Internal auditor for radial tire process
 ISO 9001 : 2000, ISO 14001 : 2001, ISO 18000 : 2000 and
ISO/TS 16949 : 2000
o Pride activities
 Be the pioneer who established Testing Department at Sumitomo
Rubber (Thailand) Co., Ltd.
 Tested and celebrated the tire size 215/45R17 84W SP SPORT
LM703 which was the historical record for the 1st tire to produced
in Thailand factory.
Quality Assurance Engineer Oct 2004 – Mar 2006
Nidec Electronic (Thailand) Co., Ltd. (Quality Assurance Department)
 Responsible for Outgoing Process Quality Assurance (20 Operators)
 Statistical Process Control (SPC) implementation
 Sample Size & Frequency for each process to implement SPC
 Control Chart for Variable Parameter

5.  Process Capability Study
 Out-of-Control Action Plan (OCAP)
 Ongoing Reliability Test ( ORT)
 Spindle motor drop test
 Spindle motor run in test
 Customer complain responsible
o Pride activities
 Meet the customer satisfied for complain (corrective and
preventive action).
Job Training
experiences
February, 2012 (2 Days)
Training : Product Liability Law & Strategy.
Trained by : Ideal Forum.
Location : VIE Hotel Bangkok (Bangkok)
July, 2008 (1 Day)
Training : Internal Auditor OHSAS 18001 : 2007
Trained by : Impro Vision Co.,Ltd.
Location : Sumitomo Rubber (Thailand) CO.,Ltd (Factory)
December, 2007 (2 Days)
Training : Safety training for supervisor
Trained by : NPC Safety and Environmental Service Co.,Ltd.
Location : Sumitomo Rubber (Thailand) CO.,Ltd (Factory)
October, 2007 (2 Days)
Training : Safety committee training
Trained by : NPC Safety and Environmental Service Co.,Ltd.
Location : Sumitomo Rubber (Thailand) CO.,Ltd (Factory)
August, 2007 (2 Days)
Training : Internal Environment Audit and Requirement ISO 14001 : 2004
Trained by : Kachen Impro Co.,Ltd.
Location : Sumitomo Rubber (Thailand) CO.,Ltd (Factory)
June, 2007 (1 Days)
Training : Failure Mode and Effect Analysis (FMEA)
Trained by : Kachen Impro Co.,Ltd.
Location : Sumitomo Rubber (Thailand) CO.,Ltd (Factory)
June, 2007 (1 Days)
Training : Advance Product Quality Planning (APQP), Control Plan
And Product Part Approval Process (PPAP)
Trained by : Kachen Impro Co.,Ltd.
Location : Sumitomo Rubber (Thailand) CO.,Ltd (Factory)
November, 2006 (2 Days)
Training : Internal Quality Audit ISO 9001 : 2000
Trained by : Kachen Impro Co.,Ltd.
Location : Sumitomo Rubber (Thailand) CO.,Ltd (Factory)
September, 2006 (1 Days)
Training : Requirement ISO 9001 : 2000
Trained by : Kachen Impro Co.,Ltd.
Location : Sumitomo Rubber (Thailand) CO.,Ltd (Factory)

6. February, 2004 (3 Days)
Training : Statistical Process Control (SPC) Implementation
Trained by : Technology Promotion Association (Thailand - Japan)
Location : Technology Promotion Association (Thailand - Japan)
Education
Backgrounds
1998 – 2004 : Bachelor Degree of Electrical Engineering
Ubonratchathani University, Ubonratchathani, Thailand GPA : 2.17/ 4.0
1995 – 1998 : Secondary School, Thatphanom Secondary School,
Nakhonphanom, Thailand GPA : 3.23/ 4.0
Abroad Jobs and
Publications
Tata Motor Ltd, India (Trainee)
 February 2015 :
- New Model Vehicle Functional Training at Pune Plant.
- Vehicle Assembly Processes (Light Truck & Truck).
Sumitomo Rubber Industries, Japan (Trainee)
 October 2010 :
- Oversea Tire Technical Service Training at Kobe’s HQ.
- Truck & Bus tire processes training at Miyasaki Factory.
- Passenger car tire proving ground training at Okayama Tire
Proving Ground.
Tyre Mart Incorporated, Philippines (Business trip)
 July 2010 : Claim tire inspection and market survey (speed check &
road conditions checking) at Tyre Mart Incorporated, Metro Manila,
Philippines.
Falken ZE912 Launching Project (Technical presentation)
 February 2010 : Falken ZE912 Tire Technical Presentation to Stamford
Tyres’s dealer in Thailand, Mandarin Oriental Hotel, Bangkok,
Thailand
PT Sumi Rubber Indonesia (Business trip)
 February 2010 : Claim tire inspection, market survey (speed check &
road conditions checking) and Technical Department Activity 2009
presentation, Jakarta, Indonesia
New JASO Standard Presentation (Technical presentation)
 January 2010 : Ply Steer Residual Cornering Force (PRCF) presented
to Staffs and Engineers at Sumitomo Rubber (Thailand) Co.,Ltd,
Rayong, Thailand
Tire Pattern Noise on Toyota Altis (Technical presentation)
 November 2009 : After market investigation for tire pattern noise on
Toyota Altis (New model) at Toyota Motor Asia Pacific Engineer
Manufacturing (TMAP-EM), Samutprakarn, Thailand
Stamford Tyres (Malaysia) and Continental Sime Tyre (Business trip)
 October 2009 : Claim tire inspection and market survey (speed check
& road conditions checking) at Stamford Tyres (Malaysia) and
Continental Sime Tyre, Kualalumpur, Malaysia

7. Testing Route Analysis by VBOX (Technical presentation)
 June 2009 : Technical presentation for tire testing route analysis by
VBOX at Toyota Motor Asia Pacific Engineer Manufacturing (TMAP-
EM), Samutprakarn, Thailand
Rahimafrooz Distribution Limited, Bangladesh (Business trip)
 February 2009 : Claim tire inspection and market survey (speed check
& road conditions checking) at Rahimafrooz Distribution Limited,
Dhaka, Bangladesh
Dunlop Singapore and Stamford Tyres Singapore (Business trip)
 January 2009 : Claim tire inspection and market survey (speed check &
road conditions checking) at Dunlop Singapore and Stamford Tyres
Singapore
Stamford Tyres, Malaysia (Business trip)
 December 2011, September 2011, June 2011, November 2010,
September 2010, August 2010, May 2010, December 2008 : Claim tire
inspection and market survey (speed check & road conditions
checking) at Stamford Tyres (Malaysia), Kuala Lumpur, Malaysia
Sumitomo Rubber Industries, Japan (Trainee)
 May 2006 – July 2006 : Tire technical training at Testing Department
and QA Department at Shirakawa Factory, Shirakawa, Japan.
Tyre Pacific(HK) LTD, Vietnam (Business trip)
 August 2011 : Go&See Tire Pattern Noise on Toyota Altis with Toyota
Team Design, Tyre Pacific(HK) LTD, Vietnam.
Computational &
Language Skills
Operating system : Windows
General software : Microsoft – PowerPoint, Word, Excel
E-Mail software : Lotus Notes, Microsoft Office - Outlook
Statistical software : Minitab, SPC Monitoring Program
Other software : Tire Testing System (Static Test, Dynamic Test)
Language : English - Good (Speaking, Reading and Writing)
Japanese - Fair (Speaking, Reading and Writing)
Personal Details Sex : Male
Date of Birth : July 25th, 1980 Place of Birth : Nakhonphanom
Age : 36 Height : 172 cm Weight : 52 kg
Race : Thai Nationality : Thai Religion : Buddhism
Marital Status : Married
Personal
references Available upon request.
Expected Salary
120,000 Thb