This document summarizes the services provided by a technology company that specializes in internet and network solutions. The company has been in business since 1999 and provides innovative communication and network solutions across Western Canada. It offers flexible service packages with symmetrical bandwidth, private and secure connections, and multiple delivery options. The company also provides industry-leading customer service and support.
3. We are a boutique
technology company that
specializes in solving internet
and networking challenges.
4. In business since 1999
Provide innovative communication
and network solutions
5. Building Better Connections through…
Our People – Committed to customer service excellence, our customers can count on us.
Our Network – Designed to deliver optimal performance and uptime.
Our Solutions – Flexible, custom solutions that fit our customer’s needs.
Our Promise – Superior customer service backed by our Industry Leading service guarantees.
Our Message
6. The Basics
Symmetrical Bandwidth (Same Upload and
Download Speed)
Flexible Service Packages
Private & Secure
Multiple Delivery Options – Wireless, Fibre,
DSL or Cable
Multiple Upstream Providers
24/7/365 Network Operations Centre
Expedited Installation Available (3 Business
Days)
Scalable (1 Mbps – 1Gbps+)
99.9% Service Level Agreement
Latency and Packet Loss Guarantees
Built- In Redundancy
Industry Leading Customer Service &
Technical Support
Fast & Professional Installation
7. Fiber Optic
ADSL and Cable
Wireless
3G and LTE
Satellite
No One Solution Fits All
Requirements
8. Servicing over 100 urban and rural centres in
British Columbia Alberta
Manitoba Saskatchewan
Headquartered in Winnipeg, Manitoba,
with offices in
Vancouver Calgary Edmonton Regina
Covering Western Canada
9. With 16 years of wireless experience with microwave radios. We assist
clients with building out basic to extremely sophisticated Wi-Fi Networks with our partner
10. Network Neutral Solutions
To ensure your business is not effected by any
one providers outage.
We can develop a number of creative solutions
to solve your business challenges.
11. 24/7/365 Customer support – 1-866-469-4226
9 to 5 Monday to Friday customer inquiries – support@wiband.com
Access to online tool for monitoring
individual services
Manned Network Operations
Centre
Pro-Active Monitoring of the
network to ensure best uptime
Customer Support
12. Long History in providing enterprise services
Expertise in networks
Work with SMB to Enterprise to Government Organizations
Boutique Customer Service customized to your needs
A number of custom solutions for your unique business requirements
Main Points
Editor's Notes
WiBand is support is not an outsourced. They are WiBand employees and its first call resolution.
WiBand is support is not an outsourced. They are WiBand employees and its first call resolution.