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VoIP
Do More with Less
What is VoIP?
“Voice over Internet Protocol (VoIP), is a technology that allows you to make voice
calls using a broadband Internet connection instead of a regular (or analog) phone
line. Some VoIP services may only allow you to call other people using the same
service, but others may allow you to call anyone who has a telephone number -
including local, long distance, mobile, and international numbers. Also, while some
VoIP services only work over your computer or a special VoIP phone, other services
allow you to use a traditional phone connected to a VoIP adapter.”- FCC
Why It’s good
- Increase in cost effectiveness by 15-30%
- Increased simplicity leads to decreased errors
- Effective communication
- Increased customer satisfaction
Who’s using it
Businesses from all sectors use VoIP, especially small to medium sized busines
- Call one has effectively saved it’s customers 50% with VoIP
- Athletico Physical Therapy used a VoIP system to effectively expand
How to Implement VoIP
- Decide how you want to host your network (VoIP or Hosted VoIP)
- Create an effective roadmap
- Integrate your current network with your new network
- It is recommended to expand your IT team and hire someone who has experience w
- It is better if the employee has experience with the customer and business side
VoIP vs. Hosted
VoIP
- The difference is found in where the two are hosted.
- Hosted VoIP or Hosted PBX means that the hosting is done off site.
- VoIP uses a more local system
- For businesses with multiple locations, Hosted VoIP would be the better
option.
Conclusion
- VoIP is voice carried over the internet.
- Businesses of all sizes can utilize VoIP as a tool, but small to medium sized businesses see the best results
- Using VoIP leads to cost effectiveness for customers and business owners.
- To implement VoIP effectively, you need a good road map and to have that you need a seasoned IT specialist

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VoIP

  • 2. What is VoIP? “Voice over Internet Protocol (VoIP), is a technology that allows you to make voice calls using a broadband Internet connection instead of a regular (or analog) phone line. Some VoIP services may only allow you to call other people using the same service, but others may allow you to call anyone who has a telephone number - including local, long distance, mobile, and international numbers. Also, while some VoIP services only work over your computer or a special VoIP phone, other services allow you to use a traditional phone connected to a VoIP adapter.”- FCC
  • 3. Why It’s good - Increase in cost effectiveness by 15-30% - Increased simplicity leads to decreased errors - Effective communication - Increased customer satisfaction
  • 4. Who’s using it Businesses from all sectors use VoIP, especially small to medium sized busines - Call one has effectively saved it’s customers 50% with VoIP - Athletico Physical Therapy used a VoIP system to effectively expand
  • 5. How to Implement VoIP - Decide how you want to host your network (VoIP or Hosted VoIP) - Create an effective roadmap - Integrate your current network with your new network - It is recommended to expand your IT team and hire someone who has experience w - It is better if the employee has experience with the customer and business side
  • 6. VoIP vs. Hosted VoIP - The difference is found in where the two are hosted. - Hosted VoIP or Hosted PBX means that the hosting is done off site. - VoIP uses a more local system - For businesses with multiple locations, Hosted VoIP would be the better option.
  • 7. Conclusion - VoIP is voice carried over the internet. - Businesses of all sizes can utilize VoIP as a tool, but small to medium sized businesses see the best results - Using VoIP leads to cost effectiveness for customers and business owners. - To implement VoIP effectively, you need a good road map and to have that you need a seasoned IT specialist