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Wenzhu Zou
jewelzou@hotmail.com
0031 645 119 285
www.wenzhuzou.com
User Experience Design Portfolio
About Me
•	 A highly motivated and result-driven UX Designer
with more than 5 years’ experience in a user experience
design role - working with web/mobile applications
and new product feature design;
•	 Fluent knowledge of User-CenteredDesign methods
and creation of innovative conceptual designs;
•	 Experienced with performing concept prototyping
and user test;
•	 Proficiency with Axure to generate low/hi-fidelity
wireframes and prototypes;
•	 Intimate knowledge of Adobe Photoshop, Illustrator
and Dreaweaver to produce design visuals;
•	 Strong understanding of current web technologies
such as HTML and CSS;
•	 Effectively work in a multidisciplinary team.
My ambition is to contribute my expertise to create
successful products and positive user experiences.
New Generation VACAM Software
Product new feature design
Digital Pathology IMS Adaptation
Product new feature design
Cloud Explorer TV App
Web application
Beedroid Android App
Mobile application
Redesign Narrowcaster
Web application
Smart Kitchen
Research & Mobile application
Electron Microscope UI Harmonization
Product new feature design
Commercial Website Design
Visual Designs and Others
1
2
3
4
5
6
7
8
9
Content
1
Introduction
Voortman would like to significantly improve the UX of
the new generation VACAM 4.0 control software. The
current software is an Outlook style, Windows Forms,
menu & mouse based application. The new generation
VACAM is required to be tailored to the multi-touch
screen and include Mobile Solutions applications on
tablets and smartphones. They need user experience
designers to help them analyze the workflow and
users’ needs, and define the problem and scope for
the next phase and the roadmap of the new generation
VACAM.
My role in this project focused on the interaction design
and software visual design. Together with another
Nspyre UX designer, we came up the solution of the new
generation VACAM 4 based on the earlier user research
and the business driver.
VACAM 4 is an entirely new software. It targets to the
product line in the future 5 years. The change is not only on
the software UI but also the manufacturing workflow. On
the UI part as the current VACAM still uses the Windows
Forms, menu & mouse based application. It does not take
full advantage of the touchscreen.
We introduced the new interaction style tailored to the
multi-touch screen. I realized the new VACAM concept in
Voortman	 04/2014 - 05/2014
New Generation VACAM Software
the Axure prototype so that we accurately demoed our
idea to the client and the development team and quickly
obtained their feedback.
In order to provide the concret visuals of the concept to
the client, I visualized the dashboard screen and one of the
important control screen in Photoshop. The visual design
is appreciated by the client.
The roadmap which we created for the next generation
VACAM got the confirmation from the client. The next step
is the interaction design and visual design for the overall
new generation VACAM and software implement. The
subsequent cooperation is under discussion.
UX methods: Sketches Visual design in PhotoshopInteraction Design--Axure prototype
2
Introduction
Philips Digital Pathology wants to open up the new
market for its image management product. Insights
in user needs in the new market is needed on short
term as input for adapting the image management
product. (New) features will be added to the image
management product/be modified tailored to the new
market’s needs.
My role in this project focused
on the interaction design.
Together with the stakeholders
and another Nspyre UX
designer, we aggregated the
customers’ requirements and
problems from possible customers in EU and US. By
using the contextual inquiry method, we interpreted the
aggregated information into flow model, sequence model,
artifact model and physical diagram in order to understand
the work of pathologists and the needs of new market.
The task in the new market requires the IMS to be able to
handle a large amount of high resolution scanned slides.
The way of organizing slides is different from the current
market. Based on the analysis we drew the initial new IMS.
To validate the design concepts with stakeholders and
clients, I created the low-fi wireframes which refelct the new
feautres of the new IMS. It is a quick and efficient way of
showing our ideas to the clients and getting their feedback.
When the concepts were gradully concreated after several
rounds of validations, I recreated the wireframes into the hi-
fi prototype in Axure together with the specific scenarios.
The prototyp shows more comprehensive interaction
design and realistic visual effect.
Our work is appreciated by Philips Digital Pathology. The
deliverables from Nspyre, including both the hi-fi prototype
and the user requirements document, paved the way for
the development phase of the new IMS.
Philips Digital Pathology	 11/2013 - 02/2014
Digital Pathology IMS Adaptation
UX Methodes
•	 Desk Research
•	 Prototyping
•	 Contexual Inquiry
Sketch the new IMS
Lo-fi wireframe
Hi-fi Axure prototype
3
Introduction
The Cloud Explorer app is a cloud-based services
application running on the Smart TV platform. TP
Vision would like to use Cloud Explorer to expand their
Philips Smart TV platform. The Cloud Explorer app is
designed and implemented undertaken by Nspyre in
cooperation with TP Vision.
My responsibilities were on
designing the interactions and
the final look-and-feel of Cloud
Explorer. To cope with the high
speed development, the Agile
approach was selected. The
iterative design process was applied to ensure design
quality.
I worked closely with the product owner to create the
logical workflow. The interactive prototypes were made
to allow for testing aspects such as functionality or design
without connection to actual software. My visual designs
reflected the TP Vision design guideline. A design
document was created to help the development team
understand the UI specification during building the final
product. Besides, I supported the development team to
build up Cloud Explorer in HTML and CSS on the Android
platform, accurately transferring the designs to safe guard
the correct implementation by the development team.
The project was completed in short 2 months. The Cloud
Explorer app was announced by Maarten de Vries (CEO of
TP Vision) at IFA 2013 in Berlin, the world’s leading trade
show for consumer electronics and home appliances.
IFA Video: http://www.ifa.philips.com/ (fast forward to
17’20”)
TP Vision	 06/2013-08/2013
Cloud Explorer TV App
Wireframe in Axure
Visual design in Photoshop
UX Methodes
•	 Task Analysis
•	 Prototyping
•	 Visual Design
4
Introduction
Beedroid is a mobile based software solution where users
can give in food for bee locations with their mobile phone.
The goal is to position bee hives at these regions after
approval of these locations.
As UX Designer in the team, I was responsible for the UX
activities from conceptuation to the field user test. To build
the overall navigation structure I
created workflows which were
filled in with mockup layouts of
screen content. The wireframes,
which were built in Axure, were
beneficial for communication
Food4Bee	 08/2013 - 09/2013
Beedroid Android App
with the client and the development team. I started visual
design after all the interaction flows were agreed upon.
A short design document was made to guide the front-
end developer understand the UI specification of screen
designs. In order to test the usability of the application, I
organized and moderated a field user test at a country-side
garden. 6 end-users’ feedback was collected. In addition,
this user test helped the developmen team to validate the
stability of the system in the outdoor environment.
The 1st version of Beedroid was released to the android
app gallery after improvment based on the field user test
result. The development team kept on working on the 2nd
version where the system performance will be optimized.
Wireframe
and
Workflow
Visual Design
UX Methodes
•	 Task Analysis
•	 Prototyping
•	 Visual Design
•	 Field User Test
5
Introduction
Narrowcaster is an internally used digital signage. It
dynamically displays company related information to the
employees and visitors. It is facilitated at the lobby or café
corner.
The information visulization of the old version Narrocaster
was not suitable on the public display. There were needs
to be optimized.
The old version of Narrowcaster contained mutiple types
of information. The screen was splited into multiple
modules. Information in the different modules is displayed
with different motions, both vertically and horizontally
moving. It resulted in visual clutter when people read on
the Narrowcaster. Besides, the
color should be adjusted in
order to fit the company’s style.
As a UX Designer but not only
a Visual Designer, I started
redesign from filtering display information: which should
be stayed and which should be left out. Through an
online survey I investigated what information is important
and useful for the employees. The important and useful
impormation deserves noticeable place. 4 layouts had
been discussed with other UX designers based on the
princiles of effectively using space and best showing the
important information. Some of the text movement had
been redesigned and replaced by fade-in & out to eliminate
the visual clutter. In the end, I made the visual designs
which adhering to the principle “simple is the best“. The
large portion of color was abandoned. Company branding
color was the theme and properly used in the header, title
and background.
The visual designs were delievered to the development
team and implemented in HTML and JQuery.
Nspyre	 04/2014 - 05/2014
Redesign Narrowcaster
Old version Narrowcaster
Rearrange Layout Visual Design
UX Methodes
•	 Online Survey
•	 Visual Design
6
Introduction
The SmartProducts project is a European Commission’s
7th Framework Programme conducted by ten partners
from industry and academia, aiming at developing the
scientific and technological basis for building “smart
products” with embedded “proactive knowledge” in order
to improve people’s quality of life. Philips led the Smart
Kitchen scenario.
SmartProducts website:
http://www.smartproducts-project.eu/mainpage/vision
The Smart Products technological breakthroughs allow
inventions, by Philips and others, to make electronics
‘smart’. Philips needed the reasonable scenarios based
on user research to integrate ‘smart electronics’ into more
user-friendly environments, which are sensitive to people’s
needs, personalized to their requirements, anticipatory of
their behaviour and responsive to their presence.
As a User Experience Researcher, I specialized in refining
the kitchen scenarios and proposing the integration plan
to link the available Smart kitchen appliances that Philips
and the partner industris or academia were studying. I
investegated people’s grocery shopping habit and cooking
habit through desk research as well as the previous
research results in Philips. I looked for the factors that
motivate people to be aware of healthily eating. Combing
the features of the available Smart kitchen appliances,
a series of Smart Kitchen scenarios were formed. The
available Smart Kitchen appliances were modifed in order
to better guide people be aware of healthily eating from
grocery shopping to cooking as well as tracking the food
intake.
In addition, I introduced the Smart Kitchen Assistant
application to the Smart Kitchen system, which plays
an important role of linking the rest of Smart appliances.
The Smart Kitchen Assistant is a web application which
guides users to make personalized meal planning, step-
by-step cooking and tracks users’ food intake as well as
gives feedback to users. The Smart Kitchen Assistant
application was prototyped by the development team on
the iOS platform. I moderated the user test to validate the
Smart Kitchen Assistant application’s usability. The test
was in the Philips Experience Lab. 20 users participated
in the test. The user feedback and the analysis results
provided the improvement proposals for the next version
of the Smart Kitchen Assistant application which ended up
to the EU committee review.
The Smart Kitchen system is successfully demonstrated
in the final EU review and received high appreciation from
EU committee. The performance of the work package led
by Philips achieved the project requirements. The Smart
Kitchen System is placed in the Kitchen Lab of Philips
Experience Lab as one of
Philips Consumer Lifestyle
showcases and is carried on
in other research activities in
Philips.
Philips Research	 02/2011 - 04/2012
Smart Kitchen
Smart
Chopping
Board
Smart
Steamer
Smart
Kitchen Assistant
UX Methodes
•	 Desk Research
•	 Task Analysis
•	 Prototyping
•	 Expert Review
•	 Usability Testing
The concept of Smart Kitchen
Design and prototype of Smart Kitchen Assistant app
7
FEI’s electron microscope products have the different
user interfaces. It is foreseen that there will be more cross
operability between its main stream electron microscopes,
thus there is a need to harmonize their user interfaces.
Besides, the current user experience needs to be
significantly improved to make technology truely usable
and beneficial for all users.
As Usability Engineer, my responsibility was to
define the design principles that guide the UI
harmonization, and validate the harmonized
UI in the manner of usability testing. I began
with acquiring users’ needs by interviewing 4 application
technicians and specialists in FEI and observing them
performing the regular tasks on the different types electron
microscopes. Based on the user research together with
foreseen future needs, 4 design principles are formed as
the guideline of the UI design.
FEI Company	 01/2010 - 09/2010
Electron Microscope UI Harmonization
I performed the iterative design which ultimately improve
the quality and functionality of design. Taking the time and
user tasks into account, two rounds of design activities
were performed, which includes prototyping, testing,
analyzing, and refining the design.
vanBerlo provided the visual elements of the
harmonized user interface. I was in charge of
the interaction design. I made the interactive
prototypes in the Adobe Flash which the visual
elements were applied to bring the realistic
visual effect. Usability testings were performed
to validate the interaction design and the new use interface.
The prototypes were used in the usability testing to let
people try and feel the new design.
In each round of usability testing 4 participants (the
Electron Microscope technicians or specialists) attended.
The insights obtained from user test and users’ feedback
were the valuable input for refining the design in the next
cyclic design process. Finally, the innovative improvement
proposals were delievered which guide the subsequent
design work.
Introduction
A joint project of FEI Company, VanBerlo Design, and the
TU/e, aiming at creating harmonized user interfaces for
FEI’s two main types of electron microscopes in order to
improve the usability and user experience of FEI’s products,
and create strong company brand.
Use
•wh
•the
User and task
descriptions
Goals:
Methods:
Results:
nstormed
esigns
User-
centered
design
Evaluate
tasks
Usability
testing:
Participatory
interaction
Heuristic
evaluation
Graphical
screen
design
User
involvement
Interface
guidelines
Testable
prototypes
Completed
designs
Testable
prototypes
The 1st round of
design and testing
User AnalysisPhases: Completion
Usability
testing:
Participatory
interaction
Heuristic
evaluation
The 2nd round of
design and testing
Graphical
screen
design
Interface
guidelines
high fidelity
prototyping
me
high fidelity
prototyping
me
Use
•wh
•the
User and task
descriptions
Goalsll :
Methtt odsdd :
Resultstt :
nstormed
esigns
User-
centered
design
Evavv luate
taskskk
UsUU abilii ill tyt
tett stitt nii g:
Partrr itt cipii atoryrr
inii terarr ctitt oii n
Heurirr sii titt c
evavv luatitt oii n
Graphical
screen
design
User
involvement
Interfrr ace
guidelines
Testable
prototypes
Completed
designs
Testable
prototypes
design and testing
p
UsUU abilii ill tyt
tett stitt nii g:
Partrr itt cipii atoryrr
inii terarr ctitt oii n
Heurirr sii titt c
evavv luatitt oii n
design and testing
Graphical
screen
design
Interfrr ace
guidelines
high fidelity
prototyping
me
high fidelity
prototyping
me
Iterative design process Hi-fi prototypes
UX Methodes
•	 Contextual Inquiry
•	 Prototyping
•	 Usability Testing
8
Helantong website (the predecessor of outpie.com) is
founded in 2008 in the Netherlands. I was one of the co-
founders of this startup. It is a comprehensive services
exchange web platform, facing to Chinese who study
or work in the Netherlands. It aims to provide Chinese
in the Netherlands information on studying and living.
Users can fast and conveniently access to information
and share experiences through Helantong website. The
preliminary release included four sections: Wiki, Useful
website collection, entertainment, and forum, which cover
all aspects of living in the Netherlands.
As UI Designer, I was responsible for designing, coordinating
and managing artwork and executing creative concepts
for Helantong website, including website information
architecture, webpage layout, icons and themes design.
I was also in charge of creating company’s identity,
brochures and collateral.
Besides of providing a graphic design, I built the front-
end together with the development team. I experienced
the difficulties in implementing graphic design to web
page. This prompted me to enhance the knowledge and
understanding of web technologies such as HTML, CSS
and Javascript.
Helantong website	 01/2008 - 08/2008
Commercial Website Design
The first generation of Helantong logo
Posters of events sponsored by Helantong
(left: Badminton Contest,
right: Confucius Institute Chinese New Year Gala)
9 Visual Designs and Others
Photoshop Work--Under Water City 01/2010
Obtained silver award in “Eindhoven in the Eyes 2010” Chinese Design Competition
Agile poker card design for Nspyre company 06/2013
I was responsible for the visual design of Nspyre Agile
poker cards. The cards are used in agile workshop/training
purpose.
Nspyre internal CSS Workshop 01/2014
I gave the CSS lecture in Nspyre. Besides of teaching
web technique knowledge, the purpose is to provide an
introduction to the UX team on how to work more efficiently
with a web app development team during a project.

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Portfolio of Wenzhu Zou

  • 1. Wenzhu Zou jewelzou@hotmail.com 0031 645 119 285 www.wenzhuzou.com User Experience Design Portfolio
  • 2. About Me • A highly motivated and result-driven UX Designer with more than 5 years’ experience in a user experience design role - working with web/mobile applications and new product feature design; • Fluent knowledge of User-CenteredDesign methods and creation of innovative conceptual designs; • Experienced with performing concept prototyping and user test; • Proficiency with Axure to generate low/hi-fidelity wireframes and prototypes; • Intimate knowledge of Adobe Photoshop, Illustrator and Dreaweaver to produce design visuals; • Strong understanding of current web technologies such as HTML and CSS; • Effectively work in a multidisciplinary team. My ambition is to contribute my expertise to create successful products and positive user experiences. New Generation VACAM Software Product new feature design Digital Pathology IMS Adaptation Product new feature design Cloud Explorer TV App Web application Beedroid Android App Mobile application Redesign Narrowcaster Web application Smart Kitchen Research & Mobile application Electron Microscope UI Harmonization Product new feature design Commercial Website Design Visual Designs and Others 1 2 3 4 5 6 7 8 9 Content
  • 3. 1 Introduction Voortman would like to significantly improve the UX of the new generation VACAM 4.0 control software. The current software is an Outlook style, Windows Forms, menu & mouse based application. The new generation VACAM is required to be tailored to the multi-touch screen and include Mobile Solutions applications on tablets and smartphones. They need user experience designers to help them analyze the workflow and users’ needs, and define the problem and scope for the next phase and the roadmap of the new generation VACAM. My role in this project focused on the interaction design and software visual design. Together with another Nspyre UX designer, we came up the solution of the new generation VACAM 4 based on the earlier user research and the business driver. VACAM 4 is an entirely new software. It targets to the product line in the future 5 years. The change is not only on the software UI but also the manufacturing workflow. On the UI part as the current VACAM still uses the Windows Forms, menu & mouse based application. It does not take full advantage of the touchscreen. We introduced the new interaction style tailored to the multi-touch screen. I realized the new VACAM concept in Voortman 04/2014 - 05/2014 New Generation VACAM Software the Axure prototype so that we accurately demoed our idea to the client and the development team and quickly obtained their feedback. In order to provide the concret visuals of the concept to the client, I visualized the dashboard screen and one of the important control screen in Photoshop. The visual design is appreciated by the client. The roadmap which we created for the next generation VACAM got the confirmation from the client. The next step is the interaction design and visual design for the overall new generation VACAM and software implement. The subsequent cooperation is under discussion. UX methods: Sketches Visual design in PhotoshopInteraction Design--Axure prototype
  • 4. 2 Introduction Philips Digital Pathology wants to open up the new market for its image management product. Insights in user needs in the new market is needed on short term as input for adapting the image management product. (New) features will be added to the image management product/be modified tailored to the new market’s needs. My role in this project focused on the interaction design. Together with the stakeholders and another Nspyre UX designer, we aggregated the customers’ requirements and problems from possible customers in EU and US. By using the contextual inquiry method, we interpreted the aggregated information into flow model, sequence model, artifact model and physical diagram in order to understand the work of pathologists and the needs of new market. The task in the new market requires the IMS to be able to handle a large amount of high resolution scanned slides. The way of organizing slides is different from the current market. Based on the analysis we drew the initial new IMS. To validate the design concepts with stakeholders and clients, I created the low-fi wireframes which refelct the new feautres of the new IMS. It is a quick and efficient way of showing our ideas to the clients and getting their feedback. When the concepts were gradully concreated after several rounds of validations, I recreated the wireframes into the hi- fi prototype in Axure together with the specific scenarios. The prototyp shows more comprehensive interaction design and realistic visual effect. Our work is appreciated by Philips Digital Pathology. The deliverables from Nspyre, including both the hi-fi prototype and the user requirements document, paved the way for the development phase of the new IMS. Philips Digital Pathology 11/2013 - 02/2014 Digital Pathology IMS Adaptation UX Methodes • Desk Research • Prototyping • Contexual Inquiry Sketch the new IMS Lo-fi wireframe Hi-fi Axure prototype
  • 5. 3 Introduction The Cloud Explorer app is a cloud-based services application running on the Smart TV platform. TP Vision would like to use Cloud Explorer to expand their Philips Smart TV platform. The Cloud Explorer app is designed and implemented undertaken by Nspyre in cooperation with TP Vision. My responsibilities were on designing the interactions and the final look-and-feel of Cloud Explorer. To cope with the high speed development, the Agile approach was selected. The iterative design process was applied to ensure design quality. I worked closely with the product owner to create the logical workflow. The interactive prototypes were made to allow for testing aspects such as functionality or design without connection to actual software. My visual designs reflected the TP Vision design guideline. A design document was created to help the development team understand the UI specification during building the final product. Besides, I supported the development team to build up Cloud Explorer in HTML and CSS on the Android platform, accurately transferring the designs to safe guard the correct implementation by the development team. The project was completed in short 2 months. The Cloud Explorer app was announced by Maarten de Vries (CEO of TP Vision) at IFA 2013 in Berlin, the world’s leading trade show for consumer electronics and home appliances. IFA Video: http://www.ifa.philips.com/ (fast forward to 17’20”) TP Vision 06/2013-08/2013 Cloud Explorer TV App Wireframe in Axure Visual design in Photoshop UX Methodes • Task Analysis • Prototyping • Visual Design
  • 6. 4 Introduction Beedroid is a mobile based software solution where users can give in food for bee locations with their mobile phone. The goal is to position bee hives at these regions after approval of these locations. As UX Designer in the team, I was responsible for the UX activities from conceptuation to the field user test. To build the overall navigation structure I created workflows which were filled in with mockup layouts of screen content. The wireframes, which were built in Axure, were beneficial for communication Food4Bee 08/2013 - 09/2013 Beedroid Android App with the client and the development team. I started visual design after all the interaction flows were agreed upon. A short design document was made to guide the front- end developer understand the UI specification of screen designs. In order to test the usability of the application, I organized and moderated a field user test at a country-side garden. 6 end-users’ feedback was collected. In addition, this user test helped the developmen team to validate the stability of the system in the outdoor environment. The 1st version of Beedroid was released to the android app gallery after improvment based on the field user test result. The development team kept on working on the 2nd version where the system performance will be optimized. Wireframe and Workflow Visual Design UX Methodes • Task Analysis • Prototyping • Visual Design • Field User Test
  • 7. 5 Introduction Narrowcaster is an internally used digital signage. It dynamically displays company related information to the employees and visitors. It is facilitated at the lobby or café corner. The information visulization of the old version Narrocaster was not suitable on the public display. There were needs to be optimized. The old version of Narrowcaster contained mutiple types of information. The screen was splited into multiple modules. Information in the different modules is displayed with different motions, both vertically and horizontally moving. It resulted in visual clutter when people read on the Narrowcaster. Besides, the color should be adjusted in order to fit the company’s style. As a UX Designer but not only a Visual Designer, I started redesign from filtering display information: which should be stayed and which should be left out. Through an online survey I investigated what information is important and useful for the employees. The important and useful impormation deserves noticeable place. 4 layouts had been discussed with other UX designers based on the princiles of effectively using space and best showing the important information. Some of the text movement had been redesigned and replaced by fade-in & out to eliminate the visual clutter. In the end, I made the visual designs which adhering to the principle “simple is the best“. The large portion of color was abandoned. Company branding color was the theme and properly used in the header, title and background. The visual designs were delievered to the development team and implemented in HTML and JQuery. Nspyre 04/2014 - 05/2014 Redesign Narrowcaster Old version Narrowcaster Rearrange Layout Visual Design UX Methodes • Online Survey • Visual Design
  • 8. 6 Introduction The SmartProducts project is a European Commission’s 7th Framework Programme conducted by ten partners from industry and academia, aiming at developing the scientific and technological basis for building “smart products” with embedded “proactive knowledge” in order to improve people’s quality of life. Philips led the Smart Kitchen scenario. SmartProducts website: http://www.smartproducts-project.eu/mainpage/vision The Smart Products technological breakthroughs allow inventions, by Philips and others, to make electronics ‘smart’. Philips needed the reasonable scenarios based on user research to integrate ‘smart electronics’ into more user-friendly environments, which are sensitive to people’s needs, personalized to their requirements, anticipatory of their behaviour and responsive to their presence. As a User Experience Researcher, I specialized in refining the kitchen scenarios and proposing the integration plan to link the available Smart kitchen appliances that Philips and the partner industris or academia were studying. I investegated people’s grocery shopping habit and cooking habit through desk research as well as the previous research results in Philips. I looked for the factors that motivate people to be aware of healthily eating. Combing the features of the available Smart kitchen appliances, a series of Smart Kitchen scenarios were formed. The available Smart Kitchen appliances were modifed in order to better guide people be aware of healthily eating from grocery shopping to cooking as well as tracking the food intake. In addition, I introduced the Smart Kitchen Assistant application to the Smart Kitchen system, which plays an important role of linking the rest of Smart appliances. The Smart Kitchen Assistant is a web application which guides users to make personalized meal planning, step- by-step cooking and tracks users’ food intake as well as gives feedback to users. The Smart Kitchen Assistant application was prototyped by the development team on the iOS platform. I moderated the user test to validate the Smart Kitchen Assistant application’s usability. The test was in the Philips Experience Lab. 20 users participated in the test. The user feedback and the analysis results provided the improvement proposals for the next version of the Smart Kitchen Assistant application which ended up to the EU committee review. The Smart Kitchen system is successfully demonstrated in the final EU review and received high appreciation from EU committee. The performance of the work package led by Philips achieved the project requirements. The Smart Kitchen System is placed in the Kitchen Lab of Philips Experience Lab as one of Philips Consumer Lifestyle showcases and is carried on in other research activities in Philips. Philips Research 02/2011 - 04/2012 Smart Kitchen Smart Chopping Board Smart Steamer Smart Kitchen Assistant UX Methodes • Desk Research • Task Analysis • Prototyping • Expert Review • Usability Testing The concept of Smart Kitchen Design and prototype of Smart Kitchen Assistant app
  • 9. 7 FEI’s electron microscope products have the different user interfaces. It is foreseen that there will be more cross operability between its main stream electron microscopes, thus there is a need to harmonize their user interfaces. Besides, the current user experience needs to be significantly improved to make technology truely usable and beneficial for all users. As Usability Engineer, my responsibility was to define the design principles that guide the UI harmonization, and validate the harmonized UI in the manner of usability testing. I began with acquiring users’ needs by interviewing 4 application technicians and specialists in FEI and observing them performing the regular tasks on the different types electron microscopes. Based on the user research together with foreseen future needs, 4 design principles are formed as the guideline of the UI design. FEI Company 01/2010 - 09/2010 Electron Microscope UI Harmonization I performed the iterative design which ultimately improve the quality and functionality of design. Taking the time and user tasks into account, two rounds of design activities were performed, which includes prototyping, testing, analyzing, and refining the design. vanBerlo provided the visual elements of the harmonized user interface. I was in charge of the interaction design. I made the interactive prototypes in the Adobe Flash which the visual elements were applied to bring the realistic visual effect. Usability testings were performed to validate the interaction design and the new use interface. The prototypes were used in the usability testing to let people try and feel the new design. In each round of usability testing 4 participants (the Electron Microscope technicians or specialists) attended. The insights obtained from user test and users’ feedback were the valuable input for refining the design in the next cyclic design process. Finally, the innovative improvement proposals were delievered which guide the subsequent design work. Introduction A joint project of FEI Company, VanBerlo Design, and the TU/e, aiming at creating harmonized user interfaces for FEI’s two main types of electron microscopes in order to improve the usability and user experience of FEI’s products, and create strong company brand. Use •wh •the User and task descriptions Goals: Methods: Results: nstormed esigns User- centered design Evaluate tasks Usability testing: Participatory interaction Heuristic evaluation Graphical screen design User involvement Interface guidelines Testable prototypes Completed designs Testable prototypes The 1st round of design and testing User AnalysisPhases: Completion Usability testing: Participatory interaction Heuristic evaluation The 2nd round of design and testing Graphical screen design Interface guidelines high fidelity prototyping me high fidelity prototyping me Use •wh •the User and task descriptions Goalsll : Methtt odsdd : Resultstt : nstormed esigns User- centered design Evavv luate taskskk UsUU abilii ill tyt tett stitt nii g: Partrr itt cipii atoryrr inii terarr ctitt oii n Heurirr sii titt c evavv luatitt oii n Graphical screen design User involvement Interfrr ace guidelines Testable prototypes Completed designs Testable prototypes design and testing p UsUU abilii ill tyt tett stitt nii g: Partrr itt cipii atoryrr inii terarr ctitt oii n Heurirr sii titt c evavv luatitt oii n design and testing Graphical screen design Interfrr ace guidelines high fidelity prototyping me high fidelity prototyping me Iterative design process Hi-fi prototypes UX Methodes • Contextual Inquiry • Prototyping • Usability Testing
  • 10. 8 Helantong website (the predecessor of outpie.com) is founded in 2008 in the Netherlands. I was one of the co- founders of this startup. It is a comprehensive services exchange web platform, facing to Chinese who study or work in the Netherlands. It aims to provide Chinese in the Netherlands information on studying and living. Users can fast and conveniently access to information and share experiences through Helantong website. The preliminary release included four sections: Wiki, Useful website collection, entertainment, and forum, which cover all aspects of living in the Netherlands. As UI Designer, I was responsible for designing, coordinating and managing artwork and executing creative concepts for Helantong website, including website information architecture, webpage layout, icons and themes design. I was also in charge of creating company’s identity, brochures and collateral. Besides of providing a graphic design, I built the front- end together with the development team. I experienced the difficulties in implementing graphic design to web page. This prompted me to enhance the knowledge and understanding of web technologies such as HTML, CSS and Javascript. Helantong website 01/2008 - 08/2008 Commercial Website Design The first generation of Helantong logo Posters of events sponsored by Helantong (left: Badminton Contest, right: Confucius Institute Chinese New Year Gala)
  • 11. 9 Visual Designs and Others Photoshop Work--Under Water City 01/2010 Obtained silver award in “Eindhoven in the Eyes 2010” Chinese Design Competition Agile poker card design for Nspyre company 06/2013 I was responsible for the visual design of Nspyre Agile poker cards. The cards are used in agile workshop/training purpose. Nspyre internal CSS Workshop 01/2014 I gave the CSS lecture in Nspyre. Besides of teaching web technique knowledge, the purpose is to provide an introduction to the UX team on how to work more efficiently with a web app development team during a project.