The document describes an "Asset for the Day Program" implemented by TCS to increase awareness and usage of assets in their Knowledge Management portal. Key aspects of the program include: - Selecting an asset created by an associate to feature each session - Having the author present the asset to all associates and answer questions - Sending an email to all associates with details of the featured asset and links to access and provide feedback on it - Holding the sessions biweekly and tracking downloads and feedback to gauge success in raising awareness of assets

1. Asset for the day Program -
TCS
Knowledge Management
Submitted by:
Vivek Rai
A-40
(MBA 2015-17)

2. Knowmax -TCS knowledge Portal
• The Knowledge Bank (K-Bank) is a repository where
one can access various assets for day-to-day
references and in daily activities.
• The assets in K-Bank are useful to audience which
would include resources working in multi-disciplinary
functional units, such as a development team and a
sales team simultaneously.
• Each asset type provides value-add information and is
easily available in K-Bank.
• The K-Bank is constantly updated based on the
continuous feedback and inputs received.
• All contributions are subject to stringent reviews and
need to follow the necessary approval processes prior
to being published as an asset in K-Bank.
• Assets in K-bank are "public" in nature, in the sense
that they are available for all users.

3. The KnowMax Home Page

4. Asset Management Page

5. Knowmax Platforms

6. IdeaMax
• TCS Co-Innovation
Network (COIN)
enables to connect
to ventures with
emergent
technologies and
new capabilities.
• Try to enrich this
network and
leverage the best
options for
collaborative
innovation to solve
customer problems.

7. The Reuse Platform
• one stop repository
for code snippets,
reusable components,
tools & solutions and
reuse documentation.
• one can search for
assets, submit new
assets that you
developed or request
new assets that help
you and other TCS
associates improve
productivity.

8. MindWorks
• a social quizzing
platform in TCS.
• It allows
associates to play,
learn and compete
by taking up
quizzes in a social
and participatory
ecosystem.
Please ensure you make judicious use of this platform to learn and share knowledge. Use of this platform to host quizzes about movies and entertainment, stresses the platform infrastructure resulting in degraded performan
MindWorks is a social quizzing platform in TCS. It allows associates to play, learn and compete by taking up quizzes in a social and participatory ecosystem.
Announcement
Please ensure you make judicious use of this platform to learn and share knowledge. Use of this platform to host quizzes about movies and entertainment, stresses the platform infrastructure resulting in degraded perform
MindWorks is a social quizzing platform in TCS. It allows associates to play, learn and compete by taking up quizzes in a social and participatory ecosystem.Announcemencosystem.

9. Asset for the day
Program

10. Description
Project/Context:
• Account was getting low download and feedback for the Knowmax Assets from
associates.
• There was lack of awareness in the account, about the assets created by the team
members of the account.
Purpose:
• To increase the download and feedback for the Knowmax Assets from associates.
• To increase the awareness in the account, about the assets created by the team
members of the account

11. How TCS did it
Process Adopted
• They connected the Project Managers and Leads in the account to get the ideas and support on
improving the KM activities in the account.
• After meetings with them, they gathered ideas, brainstormed and formulated and launched the “Asset
for the Day” program.
Following are the steps followed in this program:
• The KOs for the account select an asset, created by one of the associates of the account, for this
program
• A session is organized for the whole account, in which the author presents his/her asset to all the
associates.
• His/her presentation is followed by a Question and Answer session, in which the associates get their
queries resolved about the asset.
• There is also a discussion, on how the asset can be implemented in other teams.
• Immediately after the presentation session, a mailer is sent to the account by the KO, with the subject
“Asset for the Day

12. Process Adopted
• This mailer contains the following details :
Name of the Asset
Author name, EMP id, email id, team name
Link to the Asset in Knowmax
• All the leads are asked to ensure, that all their team members download the asset, go through it and provide the
feedback on the same in the system by EOD, same day.
• A meeting with the Leads was already done before launching the program, letting them know that the responsibility of
getting the asset downloaded and rated by their team members lies with them.
Highlights
• This program helps the associates to understand the asset and then give the feedback for the same.
• Direct interaction with the author.
• On the spot query resolution and implementation discussion.
• This program is organized, biweekly or as suitable.

14. How this may
be adapted
elsewhere
Due to the generic
nature of the
problem, this
solution can be
easily replicated to
other units also.

15. Thank You 