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SOCIAL MEDIA
MARKETING
MEANING
■ Social media marketing is the use of social media platform and website to promote a
product or service.
■ It is a great tool for small businesses and startups.
■ It is also known as e-marketing or digital marketing.
■ Social media marketing means using social media platforms like Instagram, twitter
and facebook to promote your brand and sell your product or service.
■ Social media is extremely useful for increasing brand awareness. Majority of people
learn about brand on social network.
FIVE PILLARS OF SOCIAL MEDIA
MARKETING
1. Strategy
2. Planning and publishing
3. Listening and engagement
4. Analytics and reporting
5. Advertising
BENEFITS
■ Brand awareness
■ Higher conversion rate
■ Customer satisfaction
■ Cost effective
■ Promoting products and services
■ Retarget customers
■ Increase website traffics
■ Tracking competitors
SOCIAL MEDIA MARKETING HELPS BUSINESSES
■ Increase brand awareness
■ Build engaged communities
■ Sell products and services
■ Measure brand sentiment
■ Provide social customer service
■ Advertise products and services to target audiences
■ Track performance and adjust larger marketing strategies accordinly
DISADVANTAGES
■ Expensive and time consuming
■ Negative feedback and business risks
■ Low return on investment
■ Risk of security breach
■ Measurement of result
■ Constant user engagement
■ Vulnerability to misinformation
■ Competitor exposure
THANKYOU

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Social media marketing.pptx

  • 2. MEANING ■ Social media marketing is the use of social media platform and website to promote a product or service. ■ It is a great tool for small businesses and startups. ■ It is also known as e-marketing or digital marketing. ■ Social media marketing means using social media platforms like Instagram, twitter and facebook to promote your brand and sell your product or service. ■ Social media is extremely useful for increasing brand awareness. Majority of people learn about brand on social network.
  • 3.
  • 4. FIVE PILLARS OF SOCIAL MEDIA MARKETING 1. Strategy 2. Planning and publishing 3. Listening and engagement 4. Analytics and reporting 5. Advertising
  • 5. BENEFITS ■ Brand awareness ■ Higher conversion rate ■ Customer satisfaction ■ Cost effective ■ Promoting products and services ■ Retarget customers ■ Increase website traffics ■ Tracking competitors
  • 6.
  • 7. SOCIAL MEDIA MARKETING HELPS BUSINESSES ■ Increase brand awareness ■ Build engaged communities ■ Sell products and services ■ Measure brand sentiment ■ Provide social customer service ■ Advertise products and services to target audiences ■ Track performance and adjust larger marketing strategies accordinly
  • 8.
  • 9. DISADVANTAGES ■ Expensive and time consuming ■ Negative feedback and business risks ■ Low return on investment ■ Risk of security breach ■ Measurement of result ■ Constant user engagement ■ Vulnerability to misinformation ■ Competitor exposure