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Why Hotels Need Feedback to Improve Service & Retain Customers
1.
2. Why Feedback Collection is important
for Hotels
•To improve Hotel Service.
•To measure customer satisfaction
•Customer feels their opinion is valued
•Improve customer Retention
•Know Customers likes and Dis-likes.
•Avoid Negative Reviews in Online Platforms.
•Retaining a customer is lot less expensive than
acquiring a new one.
3. WHY GLEIO FEEDBACK.
SOFTWARE
•Paperless collection
•ATAWAD (Any Time Any Where Any Device)
•Discuss internally on Guest feedbacks
•In depth analysis
•Collect Unique customer data