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Widearea Systems, Inc.
                                                              A Convergence Technology Company



Contact Information                     Company Overview: Widearea Systems (“Widearea”) is a convergence technology
Widearea Systems, Inc.
                                        company that provides Unified Communications (UC) solutions and services to
201A Broadway Street                    enterprises and government agencies. Widearea currently has three product lines:
Frederick, MD 21701
301-418-6180 office                         •    V-Contax, a visual contact center solution;
301-418-6001 fax                            •    VC Wizard, a video conference scheduling and management solution; and
                                            •    Widearea-Trusted Enterprise Network (W-TEN), a family of secure client
info@wideareasystems.com                         solutions designed to meet the most stringent security requirements
www.wideareasystems.com
                                        Additional capabilities including:
Certified by                               • Voice over IP (VoIP) Implementation and Management;
                                           • Video Tele Conferencing (VTC) Implementation and Management;
                                           • Interpretive Services over VTC;
                                           • Remote Training Implementation over VTC;
Type of Entity                             • Video and Audio Collaboration for Telecommuters;
Maryland C Corporation                     • Network Security Assessment and Implementation;
Ownership                                  • Server Virtualization Planning and Implementation;
Shareholders who are US citizens           • Cloud Computing and Server Virtualization;
                                           • Secure Thin Client Implementation and Management; and
Year Founded
                                           • Staff Augmentation for IT Development and Operation
2001

                                        Widearea is a Small Disadvantaged Business (SDB) certified by the Small Business
Products                                Administration (SBA) founded in 2001 by Choon Shim, a proven, successful technology
V-Contax: Visual Contact Center         entrepreneur and a published author on IP security and telecommunication.
  solution
VC Wizard: Video Conference Scheduler
  and Manager
                                        Widearea Systems Products and Solutions
W-TEN: Family of Secure Thin Client
  solutions                                       V-Contax: V-Contax revolutionizes the way companies interface with their
                                        customers and has the capability to become the major platform for interactive customer
Services                                relationship management (CRM). V-Contax enables companies to combine their
W-ISN: Interpretive Services            customer service web-site interactions between customers and Customer Service
EZ Schedulers: Upscale room based       Representatives over the internet. V-Contax integrates directly to the CRM software and
meeting scheduler                       other back office systems. V-Contax dramatically improves customer satisfaction by
http://www.ezschedulers.com
                                        providing a superior experience and provides enterprise customers with clear and
                                        significant returns on their investment. Markets include call centers, customer service
NAICS Codes
                                        centers, universities, product companies with online help desk systems and interpretive
511210
                                        services providers.
518210
541511
541512
                                                 VC Wizard: VC Wizard is a ‘carrier-grade’, mature, reliable and robust
                                        proprietary software product that enables companies to schedule and manage multipoint
541519                                  video conferences. VC Wizard is scalable and secure, partitions clients (multi-tenant) and
541930                                  works with all key hardware vendor equipment. The benefits of video conferencing are
541990                                  significant and well known. The current challenging economic climate, improvements in
611420                                  video conferencing equipment and the well-known challenges of business travel are
                                        driving the increasing demand for video conferencing. Wainhouse Research states that
CAGE Code         Dun Number            the conferencing and collaboration industry today is in a period of unprecedented growth
4EBP1             5087326802            and estimates the total market for factory revenues of all conferencing technologies
                                        including audio, video, and web conferencing at $8 billion in 2008 and projects it to grow
                                        to $10 billion in 2012.
Unified Communications Products
                                                            Widearea-Trusted Enterprise Network (W-TEN): W-TEN is a family of
V-Contax:                                         thin client devices and integrated solutions that can be rapidly configured and installed
Visual Contact Center solution                    to customer requirements. The W-TEN solutions are available in several configurations
                                                  to meet diverse client needs and deliver superior performance. The W-TEN solutions
                                                  are economical to purchase and operate. Low power requirements, increased
VC Wizard:
                                                  workstation life and centralized administration all result in significant cost savings.
Video Conference Scheduler and Manager

                                                   The W-TEN thin client solution supports a product, which in conjunction with the W-
W-TEN:                                             TEN architecture provides secure access capability and multiple classification domains
Secure Thin Client solution                        simultaneously. W-TEN will replace several PCs with a single thin client. The client
for classified and unclassified networks           uses smart cards for authentication, IPSec VPN tunneling technology to send
                                                   information over a single cable, stores no data on the thin client, allows session
Unified Communications solutions:                  portability and permits the user to run advanced applications such as video streaming.
Substantial additional intellectual property to    W-TEN allows reuse of most legacy equipment and only requires Microsoft certified
manage secure networks                             administrators. W-TEN costs less than one fourth to implement and maintain than non-
                                                   windows solutions.
Professionals
Corporate Legal – Duane Morris

IP Legal – Duane Morris                                     Widearea-Interpretive Services Network (W-ISN): Our turn-key based
                                                  solution provides remote interpretive services for enterprises and government agencies.
Commercial Bank – BB&T                            Our solution consists of leading edge IT technologies and services by Widearea and its
                                                  Widearea Systems Alliance Program (WSAP) partners. V-Contax is a key component
Accounting – McLean, Koehler, Sparks and          of the solution and provides IP connectivity, waiting queues, and status of contact
Hammond
                                                  centers operated by Widearea partners. VC Wizard is another component for the
              Proudly Serving
                                                  solution to manage video conferencing equipment and track their usage. VC Wizard
                                                  automatically turns on IP based video conferencing terminals when an interpreter is
                                                  ready. VC Wizard prints out usage reports for accounting purposes. Interpreters are
                                                  provided by our WSAP partners. Our WSAP partners operate their services with V-
                                                  Contax for call dispatching. The following diagram demonstrates WSAP:




                                                           Widearea Professional Services: In addition to the software and hardware
                                                  products, and the solutions, Widearea’s full-solution capabilities are backed by our vast
                                                  and ever-increasing knowledgebase and experience with some of the world’s most
                                                  demanding and discerning customers. Widearea services are designed to help customers
                                                  stay ahead of their customers’ demands for faster and better IT services.

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Microsoft Word - Widearea Systems Capabilities 2010

  • 1. Widearea Systems, Inc. A Convergence Technology Company Contact Information Company Overview: Widearea Systems (“Widearea”) is a convergence technology Widearea Systems, Inc. company that provides Unified Communications (UC) solutions and services to 201A Broadway Street enterprises and government agencies. Widearea currently has three product lines: Frederick, MD 21701 301-418-6180 office • V-Contax, a visual contact center solution; 301-418-6001 fax • VC Wizard, a video conference scheduling and management solution; and • Widearea-Trusted Enterprise Network (W-TEN), a family of secure client info@wideareasystems.com solutions designed to meet the most stringent security requirements www.wideareasystems.com Additional capabilities including: Certified by • Voice over IP (VoIP) Implementation and Management; • Video Tele Conferencing (VTC) Implementation and Management; • Interpretive Services over VTC; • Remote Training Implementation over VTC; Type of Entity • Video and Audio Collaboration for Telecommuters; Maryland C Corporation • Network Security Assessment and Implementation; Ownership • Server Virtualization Planning and Implementation; Shareholders who are US citizens • Cloud Computing and Server Virtualization; • Secure Thin Client Implementation and Management; and Year Founded • Staff Augmentation for IT Development and Operation 2001 Widearea is a Small Disadvantaged Business (SDB) certified by the Small Business Products Administration (SBA) founded in 2001 by Choon Shim, a proven, successful technology V-Contax: Visual Contact Center entrepreneur and a published author on IP security and telecommunication. solution VC Wizard: Video Conference Scheduler and Manager Widearea Systems Products and Solutions W-TEN: Family of Secure Thin Client solutions V-Contax: V-Contax revolutionizes the way companies interface with their customers and has the capability to become the major platform for interactive customer Services relationship management (CRM). V-Contax enables companies to combine their W-ISN: Interpretive Services customer service web-site interactions between customers and Customer Service EZ Schedulers: Upscale room based Representatives over the internet. V-Contax integrates directly to the CRM software and meeting scheduler other back office systems. V-Contax dramatically improves customer satisfaction by http://www.ezschedulers.com providing a superior experience and provides enterprise customers with clear and significant returns on their investment. Markets include call centers, customer service NAICS Codes centers, universities, product companies with online help desk systems and interpretive 511210 services providers. 518210 541511 541512 VC Wizard: VC Wizard is a ‘carrier-grade’, mature, reliable and robust proprietary software product that enables companies to schedule and manage multipoint 541519 video conferences. VC Wizard is scalable and secure, partitions clients (multi-tenant) and 541930 works with all key hardware vendor equipment. The benefits of video conferencing are 541990 significant and well known. The current challenging economic climate, improvements in 611420 video conferencing equipment and the well-known challenges of business travel are driving the increasing demand for video conferencing. Wainhouse Research states that CAGE Code Dun Number the conferencing and collaboration industry today is in a period of unprecedented growth 4EBP1 5087326802 and estimates the total market for factory revenues of all conferencing technologies including audio, video, and web conferencing at $8 billion in 2008 and projects it to grow to $10 billion in 2012.
  • 2. Unified Communications Products Widearea-Trusted Enterprise Network (W-TEN): W-TEN is a family of V-Contax: thin client devices and integrated solutions that can be rapidly configured and installed Visual Contact Center solution to customer requirements. The W-TEN solutions are available in several configurations to meet diverse client needs and deliver superior performance. The W-TEN solutions are economical to purchase and operate. Low power requirements, increased VC Wizard: workstation life and centralized administration all result in significant cost savings. Video Conference Scheduler and Manager The W-TEN thin client solution supports a product, which in conjunction with the W- W-TEN: TEN architecture provides secure access capability and multiple classification domains Secure Thin Client solution simultaneously. W-TEN will replace several PCs with a single thin client. The client for classified and unclassified networks uses smart cards for authentication, IPSec VPN tunneling technology to send information over a single cable, stores no data on the thin client, allows session Unified Communications solutions: portability and permits the user to run advanced applications such as video streaming. Substantial additional intellectual property to W-TEN allows reuse of most legacy equipment and only requires Microsoft certified manage secure networks administrators. W-TEN costs less than one fourth to implement and maintain than non- windows solutions. Professionals Corporate Legal – Duane Morris IP Legal – Duane Morris Widearea-Interpretive Services Network (W-ISN): Our turn-key based solution provides remote interpretive services for enterprises and government agencies. Commercial Bank – BB&T Our solution consists of leading edge IT technologies and services by Widearea and its Widearea Systems Alliance Program (WSAP) partners. V-Contax is a key component Accounting – McLean, Koehler, Sparks and of the solution and provides IP connectivity, waiting queues, and status of contact Hammond centers operated by Widearea partners. VC Wizard is another component for the Proudly Serving solution to manage video conferencing equipment and track their usage. VC Wizard automatically turns on IP based video conferencing terminals when an interpreter is ready. VC Wizard prints out usage reports for accounting purposes. Interpreters are provided by our WSAP partners. Our WSAP partners operate their services with V- Contax for call dispatching. The following diagram demonstrates WSAP: Widearea Professional Services: In addition to the software and hardware products, and the solutions, Widearea’s full-solution capabilities are backed by our vast and ever-increasing knowledgebase and experience with some of the world’s most demanding and discerning customers. Widearea services are designed to help customers stay ahead of their customers’ demands for faster and better IT services.