The Polycom MGC (25, 50 and 100) supports all networks – IP (H.323 and SIP), ISDN, PSTN, T1, T1CAS, V.35, RS449, RS530, ATM – for video, audio and Unified conferencing.
The unified conferencing bridge enables reserved, on demand, attended and unattended conferences. Video and audio conferences share a common feature set that makes conference management flexible and easy to use. The MGC supports a single number per conference and entry queue access – this enables all participants (audio or video) to connect to their conference using the same number. Conferences can also be launched from a buddy list in Windows Messenger or WebOffice, by selecting the participants needed to be in a conference. Several implementations of On Demand conferencing with entry queue are also available. The MGC version 7.0 supports SIP. This makes the MGC the market leader in IP with the largest IP deployments in the world.
The advantage of having a unified platform is that the same MGC is used for both audio and video conferencing. There is no requirement for separate MCUs. This reduces cost and overhead, and makes scheduling and managing the system simple and flexible. The MGC supports both point-to-point conferences with its built-in Gateway capabilities and multi point conferences. The MGC’s hot swappable modular architecture makes it easy to accommodate changing and growing requirements. With new emerging technologies, the customer simply needs to upgrade the SW version, and add any new HW module if required. The MGC is a reliable and proven platform that protects the customers investment.
The MGC supports Reserved, On Demand, Attended and Unattended conferences. Reserved conferences always have priority over On Demand conferences.
On Demand conferencing increases the use of the MGC by making audio and video conferencing easy. The MGC provides flexibility in deploying On Demand conferencing by supporting several implementation options. The customer can select one or more options based on requirements and corporate policies. Implementation of On Demand conferencing on the MGC is easy because set up is required only once. Also, resources are never utilized on the MGC unless a user initiates a conference. On Demand conferencing increases the adoption rate and makes conferencing more productive.
An Entry Queue (EQ) is a special routing lobby to which one or several dial in numbers are assigned for both video and audio endpoints (ALL-in-ONE), including PSTN, VoIP, H.320, H.323, and T1-CAS endpoints. Participants with the same capabilities (audio only or video line rate, video protocol, video format, etc.) dial the same dial-in number and they are routed to the appropriate conference according to the conference numeric ID they enter using IVR/DTMF. A Meeting Room is a reservation on the MGC, without resource allocation. The reservation is saved in the MGC memory and is inactive and remains inactive for an unlimited time, until the first participant connects to it. The Meeting Room remains in sleep mode (passive) in between activations. Meeting Rooms make conferencing simple, secured, and transparent to the user, as all participants dial the same number, and the chairperson has full control over the meeting.
Conferences reserved in advance guarantee all resources required for the conference to take place at the scheduled time.
Key Sales Points: Polycom Unified Conferencing can be easily deployed on the MGC 25 workgroup platform, MGC 50 enterprise platform and the MGC 100 large enterprise/service provider platform Same software and hardware architecture(shared resource architecture, transcoding, IP Packet Commander,…….) Same conference and network options Same feature sets available on all platforms Same management tool to manage and support all MGC platforms
Redundancy: If a module fails in a MGC, it can be taken out of the MGC without affecting any other module. If there is an alarm sign on a module during an ongoing conference, the conference can be moved to another module without affecting the conference status. Flexible Migration Path: Any hardware module can be easily configured in the MGC to meet growing or changing requirements, making the MGC highly customizable. Flexibility - Unified Conferencing: The MGC enables multi network, gateway and unified conferencing configurations in the same chassis. Maximum Capacity Utilization: In a multi network and Unified MGC all the hardware resources can be used to their maximum capacity because all the modules are configured on the same chassis and resources are shared dynamically. No resources are wasted due to cascading and hard configurations.
An Entry Queue (EQ) is a special routing lobby to which one or several dial in numbers are assigned for both video and audio endpoints (ALL-in-ONE), including PSTN, VoIP, H.320, H.323, and T1-CAS endpoints. Participants with the same capabilities (audio only or video line rate, video protocol, video format, etc.) dial the same dial-in number and they are routed to the appropriate conference according to the conference numeric ID they enter using IVR/DTMF.
There are 3 types of Continuous Presence available on the MGC: IP SW CP: No hardware module required. This is a standard feature on any MGC with IP configuration. Basic CP – Conference On a Port: Requires the Video+8 module. Uses 1 port for a conference. 1 Video+8 module can support 128 participants. Advanced CP: Requires the Video+8 module. Uses 1 port for each participant. 1 Video+8 module can support 8 participants.
Key Sales Points: Polycom’s Click&View is a revolutionary feature that enables each site participating in an Advanced CP conference to change the CP layout that they view at their site, while other sites continue to view the CP layout selected for the conference, or their own personal view of the conference The conference experience is more productive for all conference participants when they can select the CP view that best meets their interest and objectives for the conference Each sites uses their video end point controller or keypad and touch tone or IVR/DTMF to initiate the Click&View feature and to select their own CP layout, or even to request operator assistance The conference chairperson can also use Click&View to change the conference layout in Basic CP.
The MGC’s Universal Transcoding is the best in the industry – conference set up is transparent to the user, thus making conferences more productive. Participants can simply concentrate on the meeting and not how to set up the conference. The MGC takes care of all connection parameters.
The MGC automatically transcodes all these variables and much more.
Just about everyone has had the experience on a conference where someone puts his phone on hold, or someone calls into a conference on a cell phone, from a bad connection. What happens to your conference? The conference comes to screeching halt or is totally disrupted. Polycom has solved this problem with a innovative feature that will mute any conference participant site that is generating audio signals that are outside the range of normal human speech.
Key Sales Points: Polycom’s MGC 50 and 100 are the only multipoint or gateway platforms that has a Check Mark certified firewall solution
Profiles of participants are stored in an external database. This database application is used for authentication. In this implementation, security is of very high priority . The authentication can be done at the Entry Queue level and at the conference level. At the entry queue level, the MGC queries the external database server whether the participant has the right to create a new conference. At the conference level the MGC verifies whether the participant can access the conference and if the participant is the conference chairperson. This implementation allows centralized management and maintenance of employee profiles.
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