2. A BPO manager co-ordinates and maintains harmony between
the front end operations and the back end operations of a
company. The key role of a BPO Manager is to be the link
between the outsourcing organization & the company to which
these processes are outsourced and maintain cordial
professional relationship
3. Fees in Installments
Rs. 56400 / $3720
Fees in Lump Sum
Rs. 48000 / $3360
Fee installments
For Indian Students (In Rs.)
First Installment Subsequent Semester Installments
Total
Fees
Rs. 24000 3 x Rs. 10800 Rs. 56400
For NRI Students (In US$)
First Installment
Subsequent Semester
Installments
Total
Fees
$1,200 3 x $ 840 $3,720
Fees Lump Sum
For Indian Students (In Rs.) AND For NRI/International Students (In US$)
Rs. 48000 / $3360
4. Fees structure for entry at Semester II
Semester
Fees in installments If paid Lump sum
Fees in Rs. for
Indian students
Feesin US$ for NRI Students Fees in Rs. for Indian students
Fees in USD for
International / NRI
students
Semester II Rs. 24000 $1,680
Rs. 37200 $2,520
Semester III Rs. 9600 $600
Semester IV Rs. 9600 $600
Semester V NA NA
Fees structure for entry at Semester III
Semester
Fees in installments If paid Lump sum
Fees in Rs. for
Indian students
Feesin US$ for NRI Students Fees in Rs. for Indian students
Fees in USD for
International / NRI
students
Semester III Rs. 24000 $1,200
Rs. 30000 $1,800
Semester IV Rs. 10200 $840
Semester V NA NA
Semester VI NA NA
Note : For Lateral Entry, Indian student has to pay an additional Rs. 2,000 / NRI Student has to pay $ 50 as University fees
5. Semester I
•Financial Management
•Business Environment
•Managerial Economics
•Organizational Behavior
•Human Resource Management (HRM)
•Quantitative Techniques
Semester II
•Strategic Management
•Marketing Management
•Management Information Systems (MIS)
•Production & Operation Management
•Research Methodology for Management Decision
•Accounting for Managers
Semester III
•Introduction to BPO
•Operations Management
•Ethics in Business
•Setting up of BPO Organization- A Strategic
View
•Data Protection and Data Security
•Training Methodology in BPO Organization
Semester IV
•e-Customer Relationship Management
•Technology aspects of BPO
•Knowledge Process Outsourcing
•Project Work
6. Graduate in any stream
Duration
2 Years
Potential Careers
•BPO Manager
•BPO Operations Manager
•Online Marketing Manager
•Training Manager